The purpose of this requirement is to establish a call order against femas BPA outsourced contact center contract in support of femas disaster response to hawaii wildfires DR4724.

Ended Awarded Last action

Contract number
70FBTX23F00000026
Awardee
Awarding agency
Obligated
$8,135,084

Award facts

Opportunity
  • 70FB7023Q00000007 Solicitation number
Contract value 100% obligated
$8,135,083.55 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Federal Emergency Management Agency Department of Homeland Security
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Washington, DC 20472, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00004 · To DE-obligate and closeout. -$7,062,016
Exercise an Option P00003 · Modification P00003 exercises option period 3 for period of performance october 20, 2023 - november 18, 2023, and add funds. $3,222,000
Supplemental Agreement for work within scope P00002 · Modification P00002 exercises option period 1 for period of performance september 20, 2023 - october 19, 2023, and add funds. $7,518,000
Supplemental Agreement for work within scope P00001 $1,772,100
Original award $2,685,000

About this award

The Federal Emergency Management Agency issued a BPA call to General Dynamics Information Technology, Inc. against FEMA's Outsourced Contact Center BPA on August 21, 2023, with a ceiling value of $8,135,083.55. The call was established to support FEMA's disaster response to Hawaii wildfires (DR4724) and was de-obligated and closed out on December 18, 2023.

Place of performance was Washington, DC 20472. The call operated under a labor-hours pricing model. Service Contract Inventory reporting shows the call's actual government-invoiced labor was $732 thousand across 32.1 FTEs and 66,710 contractor hours in FY2023, then scaled to $8.1 million across 50.3 FTEs and 104,549 contractor hours in FY2024. The derived government-paid hourly rate rose from $10.98 per hour in FY2023 to $77.81 per hour in FY2024. In FY2024, one subcontractor executed 40 percent of contractor hours.

Quick answers

Who was awarded contract 70FBTX23F00000026?

70FBTX23F00000026 was awarded to General Dynamics Information Technology, Inc. by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on August 21, 2023.

How much is contract 70FBTX23F00000026 worth?

The government has obligated $8,135,084 on 70FBTX23F00000026.

Which agency awarded contract 70FBTX23F00000026?

FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX23F00000026, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Is contract 70FBTX23F00000026 an order under another contract?

Yes. 70FBTX23F00000026 is a BPA call under GS35F393CA-70FBTX21A00000001, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 70FBTX23F00000026 competed?

The extent of competition for 70FBTX23F00000026 was full and open competition.

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