BPA for call orders when a disaster occurs for turnkey call center support & temporary call agents in handling up to 40,000 production hours per week.
Ended Awarded Last action
- Contract number
- 70FBTX22F00000023
- Awardee
-
General Dynamics Information Technology, Inc. UEI SMNWM6HN79X5 Part of General Dynamics Corporation
- Awarding agency
-
FEMA Texas National Processing Service Center
Federal Emergency Management Agency, Department of Homeland Security
- Obligated
- $15,059,939
Award facts
- Contract value 100% obligated
- $15,059,938.95 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Federal Emergency Management Agency Department of Homeland Security
- NAICS code
- 541511 Custom Computer Programming Services
- PSC
- R702 Support- Management: Data Collection
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Falls Church, VA 22042, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$15,478,861 | |
| Change Order | $0 | |
| Funding Only Action | $0 | |
| Exercise an Option | $3,592,800 | |
| Exercise an Option | $8,982,000 | |
| Exercise an Option | $8,982,000 | |
| Original award | $8,982,000 |
About this award
The Federal Emergency Management Agency issued a BPA call to General Dynamics Information Technology, Inc. for turnkey call center support and temporary call agents handling up to 40,000 production hours per week, with a ceiling value of $15,059,938.95, awarded September 27, 2022, and closed September 13, 2023. The call was issued under the Multiple Award Schedule (MAS) parent vehicle. Work was performed in Falls Church, Virginia. The call operated on labor-hour pricing. In FY2023, the final fiscal year of performance, General Dynamics invoiced $1.7 million across 143 FTEs and 298,443 contractor hours at a blended rate of $5.82 per hour, with 77 percent of contractor hours subcontracted to four vendors.
Quick answers
Who was awarded contract 70FBTX22F00000023?
70FBTX22F00000023 was awarded to General Dynamics Information Technology, Inc. by FEMA Texas National Processing Service Center (Federal Emergency Management Agency) on September 27, 2022.
How much is contract 70FBTX22F00000023 worth?
The government has obligated $15,059,939 on 70FBTX22F00000023.
Which agency awarded contract 70FBTX22F00000023?
FEMA Texas National Processing Service Center (Federal Emergency Management Agency) awarded 70FBTX22F00000023, with funding from Federal Emergency Management Agency (Department of Homeland Security).
Is contract 70FBTX22F00000023 an order under another contract?
Yes. 70FBTX22F00000023 is a BPA call under GS35F393CA-70FBTX21A00000001, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 70FBTX22F00000023 competed?
The extent of competition for 70FBTX22F00000023 was full and open competition.
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