Case management system (CMS) AI chatbot
Active Awarded Last action
- Contract number
- 61320626F2039
- Awardee
-
Sapient Government Services, Inc. UEI JFSULRKLVCB9
- Awarding agency
-
Consumer Product Safety Commission
- Obligated
- $484,134
Award facts
- Contract value 100% obligated
- $484,133.76 Current and potential, with all options
- Completion date 7% complete
- Current and potential, with all options
- NAICS code
- 541511 Custom Computer Programming Services
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Arlington, VA 22201, USA
Award details come from SAM.gov/FPDS.
About this award
The Consumer Product Safety Commission issued a BPA call to Sapient Government Services, Inc. for a Case Management System AI chatbot with a ceiling value of $484,133.76, awarded September 30, 2026, and completing September 29, 2027. The call is placed under the GSA Multiple Award Schedule.
Work is performed in Arlington, Virginia. The engagement delivers AI chatbot implementation supporting case management operations. This call represents one of multiple CPSC orders against Sapient's active portfolio; the vendor holds a $10 million single-award BPA with CPSC for legacy systems modernization (awarded June 8, 2022, completing May 9, 2027) and prior case management system modernization work valued at approximately $57.4 million cumulatively across 26 CPSC awards to date.
Quick answers
Who was awarded contract 61320626F2039?
61320626F2039 was awarded to Sapient Government Services, Inc. by Consumer Product Safety Commission on September 30, 2026.
How much is contract 61320626F2039 worth?
The government has obligated $484,134 on 61320626F2039.
Is contract 61320626F2039 an order under another contract?
Yes. 61320626F2039 is a BPA call under GS35F0442V-61320622A0006, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 61320626F2039 competed?
The extent of competition for 61320626F2039 was full and open competition.
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