SBA contact center modernization

Ended Awarded Last action

Contract number
47QFNA22F0075
Awardee
Awarding agency
Obligated
$594,971

Award facts

Opportunity
  • 47QFNA22Q0075 Solicitation number
Contract value 69% obligated
  • $604,970.90 Current, with exercised options
  • $860,563.90 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Funding agency
Region 4 Public Buildings Service, General Services Administration
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Washington, DC 20405, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00002 · SBA contact center $0
Funding Only Action P00001 $94,014
Original award $500,957

About this award

The General Services Administration Public Buildings Service Region 4 (GSA - PBS) awarded a $860,563.90 Blanket Purchase Agreement (BPA) Call contract to ICF Incorporated, L.L.C. for the Small Business Administration (SBA) Contact Center Modernization effort. ICF Incorporated, L.L.C. will provide contact center modernization services under their Multiple Award Schedule contract vehicle. Performance will take place in Washington, D.C. over a twenty-month period from May 18, 2022 to January 28, 2024. Compensation will be based on labor hours. No subcontractors were identified.

Quick answers

Who was awarded contract 47QFNA22F0075?

47QFNA22F0075 was awarded to ICF Incorporated, L.L.C. by Assisted Acquisition Services Region 1 (Assisted Acquisition Services) on May 18, 2022.

How much is contract 47QFNA22F0075 worth?

The government has obligated $594,971 on 47QFNA22F0075. Its current value, with exercised options, is $604,971. Its potential value, with all options, is $860,564.

Which agency awarded contract 47QFNA22F0075?

Assisted Acquisition Services Region 1 (Assisted Acquisition Services) awarded 47QFNA22F0075, with funding from Region 4 (Public Buildings Service).

Is contract 47QFNA22F0075 an order under another contract?

Yes. 47QFNA22F0075 is a BPA call under GS35F328DA-47QFNA19A0020, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 47QFNA22F0075 competed?

The extent of competition for 47QFNA22F0075 was full and open competition. The government received 4 offers.

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