Saas: customer experience (CX) dashboard
Ended Awarded Last action
- Contract number
- 28321320FA0010379
- Awardee
-
Accenture Federal Services LLC UEI C47BNA8GM833
- Awarding agency
-
Social Security Administration
- Obligated
- $374,473
Award facts
- Opportunity
-
- 28321320Q00000468 Solicitation number
- Contract value 100% obligated
- $374,473.46 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Arlington, VA 22203, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $374,473 |
About this award
Accenture Federal Services LLC was awarded a $374,473 firm fixed price blanket purchase agreement (BPA) call contract by the Social Security Administration to provide a customer experience dashboard as a specialized advisory and assistance service. The contract was awarded against Accenture's Multiple Award Schedule contract vehicle and will be performed over a six-month period ending in March 2021 at Accenture's Arlington, Virginia location. No set aside designation or major subcontractors were indicated. The customer experience dashboard will support the Social Security Administration's ongoing efforts to enhance the experience of individuals interacting with agency programs and services.
Quick answers
Who was awarded contract 28321320FA0010379?
28321320FA0010379 was awarded to Accenture Federal Services LLC by Social Security Administration on September 28, 2020.
How much is contract 28321320FA0010379 worth?
The government has obligated $374,473 on 28321320FA0010379.
Is contract 28321320FA0010379 an order under another contract?
Yes. 28321320FA0010379 is a BPA call under GS00F006DA-28321319A00040006, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 28321320FA0010379 competed?
The extent of competition for 28321320FA0010379 was full and open competition. The government received 1 offer.
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