IRS commissioner CSR chatbot initiative
Ended Awarded Last action
- Contract number
- 2032H521F00814
- Awardee
-
Integrated Systems, LLC UEI PVUVDZLM5NA5
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $4,764,422
Award facts
- Opportunity
-
- 2032H521Q00125 Solicitation number
- Contract value 100% obligated
- $4,764,421.98 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Vienna, VA 22180, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,041,638 | |
| Exercise an Option | $2,083,277 | |
| Original award | $1,639,507 |
About this award
The Internal Revenue Service (IRS) awarded a Firm Fixed Price Blanket Purchase Agreement (BPA) Call to Integrated Systems, Inc., a woman-owned small business, to support the IRS Commissioner's Customer Service Representative (CSR) Chatbot Initiative. The $4,764,421.98 contract will deliver software development and IT services for this chatbot project by March 2024. Integrated Systems is an experienced provider of IT solutions, including for the IRS, and holds several government-wide contract vehicles such as OASIS and the GSA Multiple Award Schedule. This contract was not set aside for any specific business size or socioeconomic status.
Quick answers
Who was awarded contract 2032H521F00814?
2032H521F00814 was awarded to Integrated Systems, LLC by Internal Revenue Service (Department of the Treasury) on September 23, 2021.
How much is contract 2032H521F00814 worth?
The government has obligated $4,764,422 on 2032H521F00814.
Is contract 2032H521F00814 an order under another contract?
Yes. 2032H521F00814 is a BPA call under GS35F0604N-2032H519A00030, a blanket purchase agreement, on Information Technology Enterprise Program Management Support Services (IT-EPMSS).
Was contract 2032H521F00814 competed?
The extent of competition for 2032H521F00814 was full and open competition. The government received 4 offers.
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