Customer service representative chatbot initiative (CSR-CB)
Ended Awarded Last action
- Contract number
- 2032H524F00283
- Awardee
-
Chevo LLC UEI H3UEVKGGU2A4
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $2,095,032
Award facts
- Opportunity
-
- 2032H524Q00064 Solicitation number
- Contract value 100% obligated
- $2,095,032.40 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Rockville, MD 20850, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $2,095,032 |
About this award
The Internal Revenue Service (IRS) awarded a Blanket Purchase Agreement (BPA) call contract to Chevo Consulting LLC, a woman-owned small business, to provide Enterprise Program Management Office (EPMO) contractor services supporting the IRS Information Technology (IT) Enterprise Program Management Support Services (IT-EPMSS) BPA. The contract has a total ceiling value of $2,095,032.40 and a period of performance through May 8, 2025. Chevo Consulting will deliver customer service representative chatbot initiative and other IT and business stakeholder support services, including planning, program management, and advisory services. This award is not set aside and is under the IT-EPMSS BPA, which enables the IRS to obtain a range of professional services from Chevo Consulting and other contractors.
Subawards
| Subcontractor | Amount | Awarded |
|---|---|---|
| Integrated Systems, LLC | $1,310,166 |
Quick answers
Who was awarded contract 2032H524F00283?
2032H524F00283 was awarded to Chevo LLC by Internal Revenue Service (Department of the Treasury) on May 9, 2024.
How much is contract 2032H524F00283 worth?
The government has obligated $2,095,032 on 2032H524F00283.
Is contract 2032H524F00283 an order under another contract?
Yes. 2032H524F00283 is a BPA call under GS35F0122R-2032H519A00021, a blanket purchase agreement, on Information Technology Enterprise Program Management Support Services (IT-EPMSS).
Was contract 2032H524F00283 competed?
The extent of competition for 2032H524F00283 was full and open competition. The government received 2 offers.
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