White River Junction Regional Benefit Office

The Department of Veterans Affairs Benefits Administration White River Regional Benefit Office is a civilian sub-agency within the Veterans Affairs benefits system that administers veteran benefit programs and procures goods and services in support of regional benefit operations.

The office has awarded 18 federal contracts since 2014, with a combined potential value of $170 thousand and combined obligation of $159 thousand. Recent activity is minimal. Over the last five years, the office closed 8 awards in 2019, 1 award in 2020, 2 awards in 2021, 1 award in 2022, and 1 award in 2024. The most recent award dates to November 2024. Among nine distinct prime contractors in the cumulative portfolio, competitive concentration by count and value is highly fragmented. In the last five years, Document Strategies, Inc. and United Parcel Service Co. each won a single award, together accounting for 100 percent of recent awards and 11 percent of combined potential value; the remaining five awards over the same window distributed across other vendors.

Set-aside activity reflects a mix favoring open competition. Sixty-one percent of all awards (11 contracts) carried no set-aside designation, while 33 percent (6 awards) were set aside for Service-Disabled Veteran-Owned Small Businesses, and 6 percent (1 award) was designated Total Small Business.

No recent contract opportunities are recorded against the office.