San Juan Regional Benefit Office

The Department of Veterans Affairs Benefits Administration San Juan Regional Benefit Office is a sub-agency within the Veterans Affairs civilian structure that procures goods and services to support the administration of benefits and operational needs at its regional Puerto Rico location. The office has awarded 33 federal contracts totaling $1.3 million in combined potential value since 2015, with $1.2 million obligated to date.

Contract activity has declined over the past five years. The office issued 8 awards in 2019, 4 in 2020, 1 in 2021, 2 in 2023, and 3 in 2024, averaging roughly 4 awards per year across the window. The most recent award closed on September 2, 2024. The office works with a diverse supplier base of 23 distinct prime contractors over its portfolio history, reflecting a highly fragmented competitive landscape. Over the last five years, the top five primes by award count account for 100 percent of recent awards but only 12 percent of combined potential value, indicating that individual transaction sizes are small and no single vendor dominates. Collaborating Techs LLC holds the largest recent contract at $59 thousand, followed by JTF Business Systems Corporation at $45 thousand and Dependable On-Site Scan & Shred, Inc. at $30 thousand; the remaining long tail of primes each hold single awards below $15 thousand.

Set-asides favor service-disabled veteran-owned small businesses, which account for 36 percent of awards. An additional 9 percent of awards are total small business set-asides and 3 percent are veteran-owned small business set-asides, bringing total small-business and veteran-focused set-asides to 48 percent of the portfolio. Fifty-two percent of awards carry no set-aside designation. No recent contract opportunities are recorded in the source data.