Salt Lake City Request for Proposals SLCI26039 Dockless Shared Mobility Device Services

Salt Lake City Corporation is issuing a competitive sealed Request for Proposals (SLCI26039) to procure dockless shared mobility device services within its municipal jurisdiction, with proposals due by February 24, 2026. The procurement seeks qualified offerors to provide and operate motor-assisted scooters, bicycles, electric bicycles, electric cargo trikes, and other motor-assisted electric vehicles for hire, with users not required to return devices to docking stations. The city anticipates awarding contracts to up to two capable and qualified contractors, each with a five-year initial term commencing May 24, 2026, plus options for annual extensions and up to four additional months. Offerors must demonstrate five years of experience providing similar services in at least five markets with jurisdictional populations of at least 200,000 and scooter fleets of at least 1,000 vehicles, with minimum one-year operation in each market. The initial cumulative fleet size will be 3,000 devices with potential adjustments based on performance, and each operator may deploy up to 33 percent of its fleet in the Downtown Deployment Area. Proposals must address mandatory minimum requirements, technical scoreable criteria, and policy criteria and must not exceed 30 pages. Evaluation will be based on 199.5 total points across 20 categories including fleet size and diversity (30 points), qualifications (20 points), data management and privacy (30 points), device safety (15 points), user education and safety (15 points), parking management (15 points), enforcement procedures, transit system integration, equity considerations, marketing and outreach, and pricing accessibility. Key objectives include reducing automobile vehicle miles traveled to improve air quality and health, promoting safety aligned with Vision Zero efforts, and advancing transportation justice by increasing access to historically underserved populations including BIPOC residents, low-income individuals, and people with disabilities.

The RFP includes policy criteria related to sustainability, disadvantaged business enterprise participation, apprenticeships, and local small business considerations, which collectively contribute 9.5 evaluation points. Contractors must maintain staffed operations in Salt Lake City and provide multilingual customer service, implement geofencing and deployment zone management, develop transit system integration, and establish equity-focused programs including cash and non-smartphone payment options and enrollment programs for low-income users. Comprehensive insurance requirements mandate workers' compensation, commercial general liability with minimum $3,000,000 per occurrence and $5,000,000 aggregate coverage naming the city as additional insured, commercial automobile liability of $1,000,000 per person and $2,000,000 per accident, umbrella coverage of $5,000,000, and cyber risk insurance of $2,000,000. All device pricing must be included in comprehensive per-trip pricing schedules, and contractors must comply with specific enforcement mechanisms for user noncompliance with penalty structures including warnings, $10 fines, $25 fines, and account suspension. Contractor compensation is specified according to Salt Lake City's Consolidated Fee Schedule under Shared Mobility Fees available on the city's website; no specific budget ranges or award values are detailed in the procurement documents. All proposals must be submitted electronically through the Utah Public Procurement Place (U3P) website by the published deadline, and no late proposals will be accepted.