RFP - MDH/ocmp-22-18251 electronic health records (EHR) software as a service (saas)

The Maryland Department of Health (MDH) is issuing a Request for Proposals (RFP) to procure a multi-tenant, subscription-based Software as a Service (SaaS) solution for Electronic Health Records (EHR) and revenue-cycle management for eleven healthcare facilities it operates. The EHR SaaS solution must meet detailed functional and technical requirements covering order entry, clinical documentation, behavioral health, pharmacy, and integration with external systems. Offerors must demonstrate at least five years of experience developing, selling, implementing, hosting, and maintaining EHR SaaS technology, and at least one year of full production use by a behavioral healthcare organization with 2,500+ employees. Proposals will be evaluated based on the proposed technical solution, implementation approach, and pricing structure, which includes turnkey implementation costs and annual SaaS subscription fees over a 7-year term. The RFP does not specify a contract value or budget range.

The RFP does not establish any Minority Business Enterprise (MBE) or Veteran-Owned Small Business Enterprise (VSBE) participation goals, but MBE/VSBE firms are encouraged to participate. The identity of any incumbent vendors or details on the current technology environment are not provided. The RFP notes the solution must be funded through the MDH budget, but the specific funding source and amount are not disclosed. Proposals are due by September 21, 2022, and the contract term is a five-year base period with two one-year option periods.