High level security unarmed guard services

The County of Orange is soliciting proposals for High Level Security Unarmed Guard Services through a Request for Proposal (RFP) released on December 18, 2024, with submissions due by January 21, 2025 at 2:00 pm. The procurement seeks a qualified security services firm to provide professional unarmed security personnel across over 100 County locations and departments. Proposing firms must possess at least five years of security guard service experience and be licensed by the California Department of Consumer Affairs. Required services include standing guard, foot patrols, mobile patrols, and supervisory oversight, with guards expected to demonstrate de-escalation skills, customer service capabilities, and professionalism in diverse environments. The County will evaluate proposals comprehensively, assessing company background, experience, personnel qualifications, work plan effectiveness, and pricing through a structured scoring process that may include written proposal review and potential interviews. The contract is structured as a five-year agreement with specific hourly unit rates for different guard classifications, including standing guards, foot patrol guards, mobile patrol guards, and field supervisors.

The RFP includes provisions for local small business and disabled veteran business enterprise preferences, indicating a commitment to supporting local economic development. The contract allows for potential cooperative agreements, permitting usage by other municipal, county, public utility, hospital, educational, and governmental organizations, with the contractor eligible for a 2% rebate on extended contract revenues. Holiday work will be compensated at time-and-a-half rates for specific holidays, and compensation is designed to be firm and fixed, covering all labor, equipment, insurance, and operational expenses. While specific award values are not explicitly stated, the comprehensive five-year contract structure and potential for multi-jurisdictional use suggest a significant potential contract value. The procurement emphasizes the need for security personnel capable of maintaining safe environments across diverse County facilities, with a focus on professional conduct, adaptability, and effective security management.