Attachment_0008_-_Section_L_and_M.pdf

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1. GENERAL INSTRUCTIONS. These instructions are a guide for preparing proposals in response to W52P1J-17-R-0049. They describe the extent of information the Offeror should provide and emphasize the significant topic areas the Offeror should address in its proposal. Each Offeror shall submit a maximum of one proposal. The Government will not reimburse the Offeror for costs incurred in association with the preparation of its proposal. The Offeror is expected to review the PWS contained in Section J of this RFP for further insight into the areas that the proposal must address.

The Offeror shall include in its proposal sufficient information to enable the Government to determine the Offeror’s understanding of the requirements in each of the evaluated areas. Offerors are cautioned that repeating language of the PWS with a statement of intent to perform does not reflect understanding of the requirement. Offerors shall not specifically prepare samples or descriptive literature for submission with its proposal.

Adherence to the prescribed format is required. Data not submitted with the proposal, but submitted previously or presumed to be known, will not be considered as part of the proposal. Failure to provide a proposal in compliance with the instructions specified in this RFP shall render the Offeror’s proposal non-compliant. The proposal will not be further evaluated and will not be further considered for award. The Offeror must provide information in sufficient detail to allow the Government to make an assessment of the Offeror’s ability to successfully execute the DFAC 3.0 effort. The proposal shall be prepared in a clear and legible manner. In addition, the Offeror shall write the proposal in English and the proposal must be specific and complete as described in these instructions.

Minimum Proposal Acceptance Period: Acceptance Period as used in this paragraph means the number of calendar days available to the Government for awarding a contract from the date specified in this Solicitation for receipt of proposals. This paragraph supersedes any language pertaining to the acceptance period that may appear elsewhere in this Solicitation. The Government requires a minimum acceptance period of 180 calendar days from the receipt of the Offerors Final Proposal Revision.

L.2. POINT OF CONTACT. The PCO is the sole point of contact for this acquisition.

Any questions or concerns shall be addressed, in English, to the PCO. Except as otherwise indicated, e-mail is the only method of communication.

The PCO for this acquisition is:

Elizabeth W. Zaharopoulos E-mail: elizabeth.w.zaharopoulos.civ@mail.mil

L.3. STANDARD PROPOSAL INSTRUCTIONS. This section specifies the format each Offeror shall use in preparing its proposal. The intent is not to restrict the manner in which proposals are prepared, but rather to ensure a certain degree of uniformity in proposal format for evaluation purposes. Five separate volumes shall be submitted.

These volumes shall be self-contained and shall not be cross-referenced, with the mailto:elizabeth.w.zaharopoulos.civ@mail.mil exception of the Cost Volume. Unless specifically requested, pricing information shall not be contained in any volume except the Cost Volume. Proposals not structured IAW these instructions may be considered non-responsive and may not be evaluated. The Government will not assume the duty to search for data or information to cure problems discovered in any proposal submitted. The burden of providing complete and thorough information to address the elements below remains with the Offeror. The proposal shall include the following volumes subject to the limitations discussed below (exclusions listed, following the table):

Volume Title # of Copies Page Limit Due

I Supplemental Docs

1 each CD/DVD

No Limit (except for 10 pg Executive Summary)

RFP Closing Date

II Management

90 pages RFP Closing Date

III Technical

90 pages

Date

IV

Past Performance

35 pages + 5 pages for each Major Subcontractor

RFP Closing Date

V Cost 1 each CD/DVD No Limit

Date

Exclusions. Each page shall be counted except for the following:

- Cover pages

- Table of contents

- List of figures

- Glossaries

- Tabs / Dividers

- Other items as indicated in each Volume

- Teaming Arrangements / Joint Ventures

- Past Performance Questionnaires

- DCMA/DCAA Audits and Reviews

- Resumes

- Property Management Plan (PMP) per L.7.3

- Past Performance Consent Letters and Commitment Letters from Major Subcontractors (Labor Brokers are not considered Major Subcontractors)

- List of Points of Contact (POCs) who were sent a questionnaire per L.9.1(4)

- Staffing Plan per L.7 and L.8

L.3.1. Offerors shall submit one copy on CD/DVD for each Volume of the proposal, which must be virus free. If the files are compressed, the necessary decompression program must be included. Offerors are responsible for ensuring CD/DVDs function properly. Upon receipt of proposals, all CD/DVDs submitted will be scanned for viruses with an anti-virus program. If a virus is detected, the CD/DVDs shall not be considered when evaluating the Offeror’s proposal. At the Government’s discretion, the Offeror may not be given the opportunity to resubmit this information. Offerors shall redact all company names/logos/pictures/personnel names from all pages of the Volume III (Technical). The electronic copies shall be submitted using Microsoft Office (MS) Word, MS Excel (for the Cost Volume only) and Adobe Acrobat software (SF33 signature page and any other RFP pages, as required). The use of hyperlinks in proposals is prohibited. An authorized official of the firm shall sign the electronic submission of the Offerors proposal to include SF33, and all amendment cover sheets, SF30, and all certifications requiring signature.

L.3.2. Each page is defined as one sheet, one-side. Excess pages will be removed from the back of each volume and will NOT be read or evaluated. Page limitations do not prohibit the Government from requesting additional supporting data.

L.3.3. Offerors shall use 8-1/2 x 11 inch size pages and a 12 point, or greater, Arial font. Font requirements apply to bullets and other special text formatting. 10 point Arial font may be utilized for tables and graphic displays. 11 x 17 inch size pages are acceptable for tables/graphic representations; however, each 11 x 17 inch size page counts as two pages.

L.3.4. Proposal Organization. No classified material shall appear anywhere in the proposal. All proposal volumes shall include:

L.3.4.1. Front cover, a table of contents, and the body of the proposal. All factor and subfactor narratives shall be clearly identified.

L.3.4.2. List of Tables and Figures for each Volume.

L.3.4.3. Glossary of Abbreviations and Acronyms for each Volume.

L.3.5. At a minimum, all cover sheets shall contain the following information:

L.3.5.1. Offerors Proposal in response to Solicitation W52P1J-17-R-0049 IAW solicitation instructions

L.3.5.2. Volume Number and Title

L.3.5.3. Name and Address of Offeror (with the exception of Volumes II and III)

L.3.5.4. Date of Submission

L.3.5.5. Offerors POC information to include phone number and e-mail (with the exception of Volumes II and III)

L.4. THE FREEDOM OF INFORMATION ACT (FOIA). FOIA has resulted in an increasing number of requests from outside The Government for copies of contractors' proposals and other documents submitted to federal agencies. If an Offeror's submission contains information that it believes should be withheld from such requestors under FOIA on the grounds that it contains trade secrets and commercial or financial information [5 USC 552(b)(4)], the Offeror should mark its submissions in accordance with FAR 52.215-1 and in the following manner:

L.4.1. The following notice should be placed on the title page: Some parts of this document, as identified on individual pages, are considered by the submitter to be privileged or confidential trade secret or commercial or financial information not subject to mandatory disclosure under the Freedom of Information Act. Material considered privileged or confidential on such grounds is contained on page(s) ___.

L.4.2. Each individual item considered privileged or confidential under FOIA should be marked by placing the text within {brackets} with the following notice placed in the right margin: Privileged or Confidential.

Failure to do so may result in an involuntary release via a FOIA request.

L.5. PROPOSAL SUBMITTAL. All proposals and related information shall be submitted in the format identified above, to the Army at the address shown below, no later than the date and time specified in the solicitation. The Government will not accept emailed proposals for this RFP.

Army Contracting Command Rock Island ATTN: Elizabeth W. Zaharopoulos 3055 Rodman Avenue Rock Island Arsenal, IL 61299-8000

L.5.1. Offerors are responsible for ensuring that a full and complete proposal is received by the date and time established within the solicitation for receipt of timely proposals. Receipt means actual receipt by PCO, not merely receipt on the Government Installation. Failure to confirm receipt will result in the waiver of any argument of an offer being timely sent, but not delivered to the PCO. It is highly recommended that Offerors request a delivery confirmation or other form of acknowledgement to verify the proposal submission was received. Absent the opening of discussions, if required, the Government will not accept any changes, additions, or deletions for evaluation purposes. Should an Offeror have difficulties with the delivery of proposals, please immediately notify the PCO via email to:

elizabeth.w.zaharopoulos.civ@mail.mil. Any proposal, or partial proposal, received after the time and date established for receipt of timely proposals will be considered late and will not be considered for award.

mailto:elizabeth.w.zaharopoulos.civ@mail.mil

L.6. VOLUME I – AFFIRMATIVE STATEMENT AS TO KUWAIT LABOR LAW

COMPLIANCE AND SUPPLEMENTAL DOCUMENTS. There is no page limit to this volume, except as noted below.

- Affirmative Statement as to Kuwait Labor Law Compliance

- Completed and Signed Solicitation and any Amendments

- Executive Summary (10 page limit)

L.6.1. Kuwait Labor Law. Offerors are responsible for complying with Kuwait labor law. Offerors shall provide an affirmative statement in their Volume I submission that they understand and will fully comply with the current Kuwait labor law. If the Offeror fails to provide the above statement its proposal will not be further evaluated and will not be further considered for award.

Offerors are hereby put on notice that the USG will not reimburse the DFAC 3.0 contractor for any costs, including labor costs, arising out of violations of host nation labor laws.

L.6.2. Solicitation. Utilizing Adobe Acrobat, Offerors must provide a completed and signed copy of the solicitation including Sections A-K and any Amendments.

L.6.3. The Executive Summary should be a concise narrative of the entire proposal, including a highlight of any key or unique features, excluding price. The Executive Summary will not be evaluated for purposes of determining contract award. As such, any summary material presented here shall not be considered as meeting the requirements for any portions of other proposal volumes. The Offeror shall, at a minimum, provide an overview of its proposal and accurately summarize all parts of the proposal, except for the Cost Volume.

L.7. VOLUME II - MANAGEMENT FACTOR. The proposal shall include a proposed approach to successfully execute the DFAC 3.0 requirements, comprised of five subfactors:

Subfactor 1 - Personnel Management Subfactor 2 - Organizational Integration & Flexibility Subfactor 3 - Business Systems Subfactor 4 - CTIP Compliance Plan Subfactor 5 – Transition of Operations (Phase In and Phase Out)

L.7.1. Subfactor 1 - Personnel Management.

The Offeror shall describe its approach to and demonstrate its understanding of the processes, procedures, capabilities and experience it will employ and rely upon to ensure successful execution of the requirements of the resulting contract from on-set through the final performance period. The Offeror's proposal should include but is not limited to discussion of the following aspects of managing the DFAC 3.0 mission:

-The Offeror's approach to recruiting, hiring, and managing the various skills and personnel resources required for contract execution. The Offeror's approach should address U.S. Citizen, Host Nation Country, and Foreign National personnel resources. The Offeror should include and address its understanding of and implementation approach to the numerous Kuwait Labor Laws to include Sponsorship and Visa processing and other international requirements associated with staffing this mission.

-The Offeror's approach to manage retention of personnel. The approach should include the Offeror's tools and any incentivization mechanisms that will be employed to retain staff and quickly fill vacancies in an austere Outside the Continental United States (OCONUS) environment. In addition, the Offeror's approach should include its plan to proactively manage attrition of personnel to minimize disruption to performance of services.

-The Offeror's approach to identifying all designated key positions. The Offeror's approach should include the responsibilities of each key position and the Offeror's identified minimum qualifications the Offeror will employ over the life of the contract for all key personnel positions. Resumes are limited to two pages and shall describe a sample representative skill set and how it relates to the requirements of the contract.

Upon inclusion in the Competitive Range, the PCO may request Offerors to submit a by name resume for each key position within five days of notice.

Disclosure statement: Each named resume shall contain the following statement and signature: "I consent to the disclosure of my resume, technical certifications (or other personal data) for evaluation purposes regarding the proposal submitted in response to RFP W52P1J-17-R-0049." This information shall not be disclosed to those without a need to know, and shall be used only for evaluation purposes.

-The Offeror's approach should describe the processes it will employ to motivate and incentivize outstanding contract performance throughout all levels of the Offeror's workforce and the workforces of any major subcontractors or teaming partners. The approach should identify how the organization will encourage the identification, development, and implementation of improved processes or cost reduction ideas without jeopardizing the quality of services provided. The approach should include discussion of how such process improvements will be communicated and coordinated with the Government’s management staff as well as within the Offeror's organization, to include any major subcontractors or teaming partners.

-The Offeror should identify the risks associated with its proposed approach and describe the methods and procedures the Offeror will employ to mitigate such risks throughout the contract's life.

L.7.2. Subfactor 2 - Organizational Integration & Flexibility.

The Offeror shall provide its organizational structure and describe the flexibility of its personnel and equipment, to include cross utilization of employees, material, and equipment while maintaining responsiveness to the Government. The Offeror's proposal shall include, but not be limited to the following:

-The Offeror's approach should provide a detailed description of the organizational structure internal to the Offeror and the Offeror's relationship to any higher corporate levels, or parent companies. These relationships should also be provided for any Joint Venture member, and/or teaming member firms.

The Offeror's approach should include its capability for obtaining higher level corporate, parent company, or member firm financial, managerial, or technical support and oversight, as applicable. The Offeror's approach should also detail the constraints or limitations that will be placed on obtaining such support throughout the contract's life.

-The Offeror's approach to the management and integration of major teaming subcontractors and/or Joint Venture members. The approach should describe any teaming arrangements or Joint Venture agreements to include managerial authorities and controlling interests; how final decisions will be made; how conflict will be resolved; how contract change and contract change management processes will be integrated among member firms; financial roles and responsibilities among the members; how quality and performance oversight will be executed; how communication will flow; how profit and or loss will be distributed among member firms and how agreement change will be communicated to the Government. The approach should include a copy of all teaming or Joint Venture agreements.

-The Offeror's approach should discuss the organizational hierarchical structure at the program level and demonstrate how the lines of communication, and command and control responsibilities will promote efficient and effective contract execution. The approach should include the cross- utilization of personnel, materials, and equipment. The approach should focus on minimizing duplication of efforts and costs while maintaining responsiveness to the Government.

-The Offeror's approach should demonstrate its ability to respond to change. The Offeror should demonstrate its ability to rapidly scale up operations (i.e. surge) and the process to identify the need for and ability to efficiently reduce the workforce during protracted periods of decreased level of effort.

-The Offeror's approach should identify the risks associated with its proposed approach and describe the methods and procedures the Offeror will employ to mitigate such risks throughout the contracts life.

L.7.3. Subfactor 3 - Business Systems.

The Offeror shall demonstrate its ability and experience to manage, integrate, oversee and maintain fully functional Business Systems (accounting, billing (internal controls), estimating, budget and financial control, purchasing, quality assurance, and property control) necessary to effectively and efficiently execute contract requirements and generate supportable, reliable performance and financial data relevant for the contract performance assessments. The Offeror's proposal shall include but not be limited to the following:

-Identification of the Offeror's Business Systems that will be employed in the execution of contract performance. The Offeror's proposal should include a discussion of which Business Systems will and will not be integrated and operated on-site in Kuwait and the rationale for such decisions.

-The Defense Contract Management Agency (DCMA) or Defense Contract Audit Agency (DCAA) recognized status of each of the planned Business Systems at the time of Offeror's proposal submission. The Offeror should provide a copy of the most recent DCMA or DCAA system review and the status of any associated corrective action plans. If a Business System is considered unapproved or un-assessed, the Offeror shall provide the rationale for such status. The Offeror should include related audit information and review determinations such as the provisional billing audits, or purchase existence and consumption audits. Note, the Offeror’s Accounting System must be approved in order to be awarded this contract.

-In the case of teaming arrangements/Joint Ventures, the Offeror's approach should describe which member's system is being employed and how proprietary information will be shared and protected.

-The Offeror's approach for exporting and implementing the planned on-site Business Systems to include timelines, location of operations, personnel training, integration and incorporation with teaming or Joint Venture members and subcontractors; processes for collection and utilization of member firms' and subcontractors' data.

-The Offeror's approach to implementing and executing oversight and self-assessment of the identified Business Systems and its approach to executing timely self correction measures throughout the contract's life. The approach should address teaming, Joint Venture members and major subcontractors. The discussion should also include the Offeror's approach for communicating to the Government self-assessment findings and the status of corrective actions.

-The Offeror's approach shall include a summary level Property Management Plan (PMP) containing voluntary consensus standards or industry leading practices and standards to be used in the management of Government property, or existing property management plans, methods, practices, or procedures for accounting for property.

L.7.4 Subfactor 4 – CTIP Compliance Plan.

The offeror shall provide its detailed CTIP Compliance Plan in accordance with FAR 52.222-50. The Plan is implemented in order to significantly mitigate non-compliant TIP issues and/or violations. The offeror must exhibit a comprehensive technical approach in establishing a program that is defined by the standards outlined in its CTIP Compliance Plan. The Plan must describe how any alleged CTIP violations or issues are reported, investigated, and resolved. The offeror must demonstrate how its Plan is implemented to ethically source, vet, and recruit HCNs or TCNs and prevent against abuse/exploitation by the contract employee's supervisors. The Plan shall establish and describe, at a minimum, the following:

L.7.4.1 The offeror’s CTIP policy statement. Offerors are responsible for adhering to all requirements in accordance with FAR 52.222-50.

L.7.4.2 A risk analysis identifying areas subject to probable TIP violations and controls to be implemented to mitigate those risks during recruitment and active employment of potential employees.

L.7.4.3 The Offeror’s ethics, compliance awareness, and CTIP training program demonstrating the importance of employee safety, the employee’s legal rights, and actions to be taken against an employee, supervisor, or subcontractor for violations.

L.7.4.4 A process for employees to report, without fear of retaliation, any activity inconsistent with the policy prohibiting trafficking in persons. The description shall include detailed investigation procedures of all reports to determine validity and severity and the coordination of immediate notification of corrective action(s) in accordance with FAR 52.222-50(d).

L.7.4.5 A recruitment and wage plan shall address the following:

L.7.4.5.1 An affirmative statement that the Offeror understands and will comply with host country and country of origin labor laws and the legal processes to recruit and deploy workers from selected country of origin to the host country. The statement shall include the offeror’s compliance to only permit the use of recruitment companies with TIP-trained employees that prohibit the charging of recruitment fees to the employee.

L.7.4.5.2 A list of the countries from which the Offeror or its recruitment company will source workers, copies of recruitment licenses to demonstrate requisite legal status to do overseas recruitment from the country of origin, and the process to recruit employees and establish wages meeting the applicable host country legal requirements.

L.7.4.5.3 The Offeror shall describe the methods used to audit and enforce the recruitment plan.

L.7.4.6 A housing plan to ensure that employee housing meets host country housing and safety standards.

L.7.4.7 Procedures to prevent employees, supervisors, or subcontractors at any tier from engaging in TIP and the process to resolve any such issues or violations if they occur. Controls must be identified to monitor, detect, and guard against potential coercion and the offeror must describe the method used to audit those controls.

L.7.5. Subfactor 5 - Transition of Operations (Phase In and Phase Out).

The Offeror shall demonstrate that it has the understanding, ability, and experience to successfully manage the processes, procedures, and timelines necessary to transition operations both in-coming as the Offeror positions to begin full-scale performance on the established date; and out-going as the Offeror demobilizes operations to ensure planned, coordinated, and professionally executed transitions.

The Offeror’s proposal shall include, but not be limited to the following:

-The Offeror's approach to the phase in of operations, and how it will ensure uninterrupted services to The Government. The approach should include scheduling and sequencing of activities to include hand-off/assumption of services, communication strategies, logistics considerations, coordination procedures and planned interaction with both the out-going Contractor and appropriate Government personnel.

-The Offeror's approach to the phase out of operations at the conclusion of contract performance and how it will ensure uninterrupted services to the Government. The approach should include scheduling and sequencing of activities to include hand-off of services, communication strategies, logistics -demobilization considerations, coordination procedures, and planned interaction with both the in-coming performer and appropriate Government personnel.

-The Offeror's approach should identify the risks associated with its proposed mitigate such risk throughout transition of operations.

L.8. VOLUME III - TECHNICAL FACTOR. The Technical proposal shall describe the Offeror's understanding, processes, abilities, and experiences to successfully execute all DFAC 3.0 requirements, including providing the necessary labor, equipment, and process controls. The Offeror's Technical proposal shall include, but is not limited to the following:

L.8.1. Subfactor 1 – Food Services.

The Offeror's approach should include its concept of operations, including an outline of its plans, procedures, and assumptions, so as to demonstrate the Offeror's understanding of the Government’s requirements. The Offeror should provide its execution approach to successfully provide services in each of the different functional areas as contained in the PWS. The Offeror should include a description of its plan to continue essential contractor services listed in Attachment 0012, Mission Essential Contractor Services, during a period of crisis. The Offeror's technical approach for the management of equipment, facilities, materials and personnel should detail how the PWS requirements will be efficiently and effectively executed, including preventative and remedial maintenance for all equipment and facilities.

- The Offeror shall provide a staffing plan delineating labor hours per month, for a full year of performance, by labor category and skill level, by individual position, and identifying which positions will be occupied by U.S. Citizens, Host Country Nationals (HCN), or Third Country Nationals (TCN).

-The Offeror's approach should identify all positions the Offeror will designate as requiring specialized, documented training and/or recognized certification, and the specific training and certification requirements for those positions. The Offeror's approach should include its processes for ensuring such training and certifications are properly maintained throughout the contract's life.

-The Offeror's approach to implement a robust Quality Control program providing comprehensive Quality Control of its processes and procedures. The Offeror should describe its surveillance and oversight processes to ensure the integrity and effectiveness of its Quality Control program.

-The Offeror's comprehensive approach to employee safety and security at all times. The approach should provide safe and secure working and living environments as services are provided throughout the functional areas of the PWS. The Offeror should describe its surveillance and oversight processes to ensure the integrity and effectiveness of its safety and security approach.

-The Offeror's approach should identify the risks associated with its proposed mitigate such risks throughout the contract's life.

L.8.2 Subfactor 2 – Maintenance Plan.

The Offeror must explain its maintenance plans for the performance of both scheduled and unscheduled maintenance for equipment and facilities. The maintenance plan must describe the ability to provide scheduling, facilities, personnel and equipment. The Offeror shall describe how it will execute routine maintenance procedures on equipment and facilities. The Offeror’s proposal must also identify how the Offeror intends to execute its unscheduled maintenance plan to include equipment recovery time, facilities, personnel, and equipment. The Offeror shall describe its ability to provide trained appliance mechanic(s) and adequate maintenance facilities without degradation to readiness or availability; outline manufacturer approved maintenance schedule for planned and unplanned maintenance procedures.

The maintenance plan shall also detail Offeror's approach to implement a robust maintenance program providing comprehensive maintenance of its processes and procedures. The Offeror should describe its surveillance and oversight processes to ensure the integrity and effectiveness of its maintenance program. The Offeror’s proposal must identify and explain procedures to identify, prevent, and ensure non-recurrence of defective services. In addition, the Offeror’s plan should address controls designed to ensure PWS requirements are met for acceptance, condition, safety standards, maintenance requirements, and record keeping. These plans must be realistic, achievable and supportable. The Offeror’s maintenance plan should demonstrate a sound technical approach and a thorough understanding of techniques for meeting performance standards and customer requirements including:

-Providing a comprehensive, independent plan for developing and maintaining the maintenance.

-Setting forth internal and external maintenance methods and policies for measuring, tracking, analyzing, reporting and implementing preventive and corrective actions required to ensure the quality performance standards required by the PWS is met.

-Demonstrating integration of the maintenance into daily operations.

- The Offeror shall provide a staffing plan delineating labor hours per month, for a full year of performance, by labor category and skill level, by individual position, and identifying which positions will be occupied by U.S. Citizens, Host Country Nationals (HCN), or Third Country Nationals (TCN).

L.9. VOLUME IV - PAST PERFORMANCE FACTOR. The Past Performance Volume may be submitted at any time after the formal RFP release up until the proposal due time and date. Submission of the Past Performance Volume prior to the RFP’s closing date is encouraged.

L.9.1. Offerors shall submit past performance information on up to five recent and relevant Government and/or commercial contracts for the prime Offeror and three recent and relevant Government and/or commercial contracts for each major subcontractor. For the purposes of this requirement, recent and relevant are defined in Section M. The Offeror shall also submit the written consent of its major subcontractors to allow the disclosure of its subcontractors' past performance information to the Offeror. In addition, signed letters of commitment shall be included for all major subcontractors. Failure to submit signed letters of commitment may result in non-consideration of the major subcontractors identified. In regards to new corporate entities, Offerors may submit data on prior contracts involving its parent company. This volume shall be organized into the following sections:

(1) Section 1 - Contract Descriptions. This section shall include the following information in the following format. Offeror data shall be listed first followed by each proposed major subcontractor, alphabetically.

(a) Contractor/Subcontractor place of performance, CAGE Code and DUNS Number. It is recommended that Offerors limit references to those involving its performance as a prime or first tier subcontractor only. If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization.

(b) Government contracting activity, and current address, PCO's name, e-mail address and telephone numbers.

(c) Government’s technical representative/Contracting Officer Representative (COR) and current email address, and telephone numbers.

(d) Government contract administration activity and the Administrative Contracting Officer's name, and current email address, and telephone number.

(e) Contract Number and Delivery Order Numbers (as applicable).

(f) Contract Type (specific type such as Fixed-Price (FP), Cost Reimbursement (CR), Time & Material (T&M), etc.). In the case of Indefinite Delivery contracts, indicate specific type (i.e., Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (i.e., FP, CR, T&M, etc.).

(g) Awarded price/cost and final/projected price/cost.

(h) Original delivery schedule, including dates of start and completion or work.

(i) Period of Performance

(2) Section 2 - Performance. Offerors shall provide a specific narrative explanation of each contract listed in Section 1, Contract Description, describing the objectives achieved and detailing how the effort is relevant to the requirement of this RFP. For any contracts that did not/do not meet original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The Offerors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The Offerors shall also provide copies of any Cure Notices or Show Cause Letters received on each contract listed and a description of any corrective action implemented by the Offeror or proposed major subcontractor. The Offeror shall indicate if any of the contracts listed were terminated and the type and reasons for the termination. For any contracts with adverse performance, the Offeror shall identify every recent and relevant contract awarded that encountered any performance problems related to deliverables or services, and any recent and relevant contracts that were in whole or in part terminated; these are excluded from the Past Performance Factor page count.

(3) Section 3 - Subcontracts. Offerors shall provide an outline of how the effort required by this RFP will be assigned for performance within the Offeror's corporate entity and among the proposed subcontractors. The information provided for the prime Offeror and each proposed major subcontractor must include the entire company name, company address, CAGE Code, DUNS Number and type of work to be performed by citing the applicable Government PWS subparagraph number.

Major subcontractors are defined as members of an Offeror's overall team who are expected to perform ten percent or more of the proposed effort's target cost and do not include labor brokers.

(4) Past Performance Questionnaire. For all contracts identified in Section 1, Contract Descriptions, a Past Performance Questionnaire (Attachment 0011) must be completed and submitted. The Offeror shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to mail to:

Elizabeth.w.zaharopoulos.civ@mail.mil, Benjamin.l.Geringer.civ@mail.mil and to the POC responsible for the past/current contract. The POCs shall be instructed to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to the Contracting Office no later than the proposal due date, to mail to: Elizabeth.w.zaharopoulos.civ@mail.mil and Benjamin.l.Geringer.civ@mail.mil.

Early submission of Past Performance data is encouraged. However, Past Performance data may be submitted up through the RFP closing date and time. The Offeror shall submit within its Past Performance Volume a list of all the POCs who were sent a questionnaire. The POC list shall be submitted in table format to include the following fields: Solicitation Number; Company Name; Contract Number;

Government Agency; POC Last Name, First Name; POC Title; POC Telephone Number; POC email Address; and Date the questionnaire was emailed to the POC.

mailto:Elizabeth.w.zaharopoulos.civ@mail.mil mailto:Elizabeth.w.zaharopoulos.civ@mail.mil

L.10. VOLUME V - COST FACTOR. Volume V shall contain cost proposal information for all CLINs identified on Attachment 0012. Volume V has no page limits. The cost proposal shall consist of pricing for the Base Performance period, and four one-year evaluated options. An option to extend period of six months will be calculated by the USG. Failure to provide prices for all CLINs is unacceptable and will render the offeror ineligible for award.

L.10.1. General Instructions. Offerors shall submit a proposal in accordance with the contract type structure specified in Section A and B of this solicitation. The proposal shall be for a transition of operations period from award to the Offeror assuming DFAC responsibilities, a base performance period, four one-year evaluated options and a de-mobilization period included in option period 4 based on the CLINs listed on Attachment 0012.

-Non Fee Bearing costs include parts and equipment for building and equipment maintenance, value added tax, incentive pay above applicable department of state guidelines, insurance (including Defense Base Act (DBA) insurance), and Other Direct Costs (ODCs). Fee will only be allowed on value-added costs. Fee bearing and non-fee bearing cost elements are outlined within the PBIF Plan, Section J – Attachment 0009.

L.10.1.1. Proposals may contain macros if the calculations are visible and contained in the MS Excel spreadsheet. A macro is a series of commands and instructions that are grouped together as a single command to accomplish a task automatically.

However, a narrative in MS Word format must be included that provides instructions for operating the macro. If a Teammate/Subcontractor is submitting an independent cost proposal that contains macros, then that Teammate/Subcontractor shall also submit a narrative that explains instructions for operating the macro.

L.10.1.2. Offerors shall state and explain all pricing assumptions and associated rationale. In addition, the Offerors may provide any written explanations or documentation (in addition to the required explanations and documentation above), as deemed necessary, in order to enable the Government to understand the basis for the costs that might seem unreasonable or incomplete. Offerors are cautioned against placing conditions or qualifications upon their cost proposals that are contrary, or otherwise to attempt to amend, the requirements of the solicitation; doing so may result in an offer being deemed unacceptable for award.

L.10.1.3. The Offeror’s Cost Volume shall contain a table of contents outlining all of the documents (by document file name) comprising the Offeror’s Cost Volume.

The table of contents shall identify all of the Offeror’s cost proposal documents as well as all major subcontractor proposal documents.

L.10.1.4. Offerors shall provide details of the proposed prices for all years, CLINs, including supporting documentation for all costs other than Government developed surrogates and Not Separately Priced (NSP) CLINs. Surrogate figures are being developed based on historical data for the parts and equipment for the building and equipment maintenance CLIN. An amendment to this solicitation will provide these figures. The current surrogate numbers will be zero.

L.10.1.5. The Cost Volume shall be submitted in Microsoft Excel compatible format. All electronic spreadsheets in support of the proposal shall be in Microsoft Excel or a compatible format and contain all working formulas and algorithms. PDF files are not acceptable as they do not contain working formulas and algorithms.

L.10.1.6. All costs and expenditure profiles shall be stated in U.S. dollars and rounded to two decimal places. The Offerors Cost Proposal shall summarize total prices for the base year, and each of the four option years.

L.10.1.7. The Offeror shall provide a narrative to explain the flow of data to a summary from the detailed calculations within the electronic proposal.

Explanations should address the mechanics of the detailed calculations (i.e. pivot tables, lookup tables, and cell name definitions).

L.10.1.8. The Offeror shall provide a basis of estimate for all costs. Any assumption that alters or supplements terms or conditions contained in this solicitation or, as amended, will result in the Offeror’s proposal being rejected and the Offeror being removed from award consideration.

L.10.1.10. Failure to propose costs for all CLINs, with the exception of the NSP CLINs, may result in the Offeror being ineligible for award.

L.10.1.11. The basis of award will be a total evaluated price (TEP) of the base performance period and four one-year evaluated option prices for all CLINs. The TEP will also include an additional six-month extension in accordance with FAR 52.217-8, Option to Extend Services. Offerors are not required to propose anything for the six-month extension period; the Government will evaluate the Extension of Services Clause, FAR 52.217.8, by adding 50% of the fourth option year total price with the exception of de-mobilization costs to the Offeror’s total price for each CLIN.

L.10.1.12. Transition Areas of cost to be considered (not a complete list nor are these elements mandated) that shall be included in the transition period from Award to the Offeror assuming DFAC responsibilities:

L.10.1.12.1. All required inventories, inspections, assessments.

L.10.1.12.2. All coordination, planning, travel, other meetings, events.

L.10.1.12.3. All human resources actions, planning, notifications, security clearance application/processing, employee identification requirements.

L.10.1.12.4. Any potential direct labor costs associated with performance prior to end of transition-in periods.

L.10.1.12.5. Other key events, coordination, milestones, supplies, materials, processes, applications, services.

L.10.1.13. A proposal is presumed to represent the Offeror's best efforts in response to this RFP. Any inconsistency, whether real or apparent, between promised performance and the costs shall be explained in the proposal. For example, if a business policy decision was made to absorb a portion of the estimated costs, that approach shall be stated within the proposal (including any associated calculations). The burden of persuasion as to the cost credibility rests with the Offeror.

L.10.1.14. Proposal Errors/Omissions. The Government is not under any obligation to correct proposal errors/omissions. Those proposals with errors/omissions, where the Government is unable to ascertain the Offeror's intent without discussions shall be removed from further consideration.

L.10.2. Specific Instructions. The cost proposal shall be fully supported in accordance with the instructions detailed below.

L.10.2.1. The Offeror shall submit a table of contents outlining all of the documents (by document file name) comprising the Offeror's Cost/Price Volume.

If a Teammate/Subcontractor is submitting an independent cost/price proposal, then that Teammate/Subcontractor shall also submit a table of contents outlining all of the documents (by document file name) comprising the Teammate's/Subcontractor's Cost/Price Volume.

L.10.2.2. The Offeror shall provide an overall Cost/Price Matrix which summarizes the transition periods, base period, all option periods, de-mobilization, and overall proposed price for the contract. The Offeror shall complete Attachment 0012 - Cost/Price Matrix for the base year and option years by populating the highlighted blue cells. All un-highlighted cells are formula driven.

For areas that the Offeror intends to propose no cost, Offerors shall populate those cells with a zero (0). Offerors shall not unlock/unprotect the Attachment 0012 - Cost Price Matrix Tab 1.

L.10.2.2.1. Failure to provide a fully populated (all highlighted blue cells) Cost/Price Matrix - Attachment 0012 shall render the Offeror's proposal non-compliant. The proposal will not be further evaluated and will not be further considered for award.

L.10.2.3. The Offeror shall provide all cost/pricing assumptions and associated rationale in a narrative format. If a Teammate/Subcontractor is submitting an independent cost proposal, then that Teammate/Subcontractor shall also provide all of its cost/pricing assumptions and associated rationale in a narrative format.

L.10.2.4. Offerors shall provide the POC name and local DCAA office address, phone number and e-mail address for the prime Offeror and all subcontractors within the Cost Proposal.

L.10.2.5. With respect to cost, the proposal is presumed to represent the Offeror’s best effort in responding to the solicitation. Any significant inconsistency between promised performance and cost should be explained by the Offeror in its proposal.

L.10.2.6. Data Other Than Certified Cost or Pricing Data. The Government anticipates receiving competitive proposals and using competition to determine price reasonableness. However, the Government reserves the right to request data other than certified cost or pricing data and/or subcontract prices after receipt of proposals. If required, data other than certified cost or pricing data must be submitted in accordance with the instructions specified at FAR 15.403-5, Instructions for Submission of Certified Cost or Pricing Data and Data Other Than Certified Cost or Pricing Data.

L.10.2.7. The Offeror and all its proposed Teammates/Subcontractors, with proposal values exceeding $750,000 for the total five years of potential performance, shall provide detailed cost element proposals by CLIN submitted electronically in MS Excel format, with working formulas – prepared in accordance with FAR 15.408 Solicitation Provisions and Contract Clauses Table 15-2, Instructions for Submitting Cost/Price Proposals When Certified Cost or Pricing Data are Required. The Cost Proposal shall be supported with verifiable facts, figures, and basis of estimates in accordance with instructions at FAR 15-

2. The Cost Proposal shall contain working formulas/algorithms and shall calculate proposed costs.

L.10.3.1. Offerors shall provide a full breakdown of the proposed costs. The proposal shall breakdown the labor cost by CLIN, subCLIN (Operations, Building Maintenance, and Equipment Maintenance) and by position. The labor breakdown shall include the following for each position: headcount (full-time equivalents), available hours, productive hours, scheduled overtime hours, base labor rate, overtime labor rate, cost of living adjustment (COLA) if applicable, post differential - if applicable, end of service benefit, fringe benefits, other direct costs and life support including, but not limited to, pre-deployment physicals/medical costs, Kuwaiti Visas, other Kuwaiti residency requirements as applicable, employee drivers licenses, sponsorship, housing, local transportation, rest and recuperation (R&R), mobilization, demobilization, DBA insurance, overhead, general and administrative (G&A) cost, and profit. If the Offeror includes other elements of compensation (e.g., premiums for swing, night and other shifts, retention pay, etc.) not included in the list above, those elements must be included (individually, if more than one additional element) in the labor breakdown, by position.

L.10.3. In addition to the labor breakdown, Offerors shall provide an explanation of all labor elements, materials, equipment, indirect rates and other direct costs as follows:

L.10.3.2. Available Hours: Offerors shall explain how available hours are calculated to include standard work weeks (per Kuwait Labor Law), anticipated shifts, hours of operations (when applicable), etc.

L.10.3.3. Productive Hours: Offerors shall explain how available hours are divided between productive hours and nonproductive hours. Nonproductive hours shall be broken out by element and may include vacation time, holidays, sick leave and other personal leave. Offerors shall explain how the nonproductive hours are calculated in accordance with the Kuwait Labor Law.

Offerors must also explain how the nonproductive hours will be accumulated and charged (direct or indirect).

L.10.3.4. Overtime Hours: Offerors shall explain how overtime hours are calculated to include anticipated shifts, coverage required for specific operations, holidays, etc.

L.10.3.5. Base Labor Rate: Offerors shall specify the base labor rate for each position. Offerors shall explain the basis for the base labor rates and provide relevant documentation (payroll records, wage surveys, market research, etc.) to support those rates. Any change to the base labor rates in the option periods (escalation, etc.) should be explained with supporting documentation.

L.10.3.6. Overtime Labor Rate: Offerors shall specify the overtime labor rate for each position. Offerors shall explain the basis for the overtime labor rates and how they are calculated in compliance with the Kuwait Labor Law.

L.10.3.7. Cost of Living Adjustment (COLA): Offerors shall explain how COLA is calculated, if applicable. COLA shall be calculated in accordance with, and limited to the maximum rates allowed in the U.S. Department of State Standardized Regulations.

L.10.3.8. Post Differential: Offerors shall explain how post differential is calculated, if applicable. Post differential shall be calculated in accordance with, and limited to the maximum rates allowed in, the U.S. Department of State Standardized Regulations.

L.10.3.9. End of Service Benefit: Offerors shall explain how end of service benefit is calculated.