Talx Reference 1.pdf

This document is an Offeror Submittal form for a Reference Questionnaire from the Arizona Department of Economic Security, associated with Solicitation Number BPM002442 for Income and Employment Verification Services. The primary offeror is Equifax, and the document contains a reference evaluation form for a contract that ran from January 20, 2016 to January 31, 2020, with an aggregate contract spend of 4 years.

The contract involves Equifax's Employment Verification Services (EVS) operating "The Work Number", a service used to verify employment and income information for consumers and customers. The reference questionnaire reveals positive performance, with the reference indicating the vendor "fully met the requirements and provided solutions or services beyond the expectations of the contracting organization." The reference rated Equifax's performance as "More than expected" in technical knowledge, ability to proactively address technical issues, and overall service quality. The reference also indicated they would "Definitely" hire or contract with Equifax again for similar services, suggesting a highly satisfactory business relationship.