CTR055585_Amendment_7.pdf

CONTRACT AMENDMENT

Arizona Department of

Economic Security 1789 W Jefferson Street, Mail Drop 1541, Phoenix, AZ 85007

CONTRACT NUMBER: AMENDMENT NUMBER:

CTR055585 Seven (7)

DESCRIPTION/ LABEL: Income and Employment Verification Services

CONTRACTOR NAME: Equifax Workforce Solutions LLC.

THE ABOVE REFERENCED CONTRACT IS HEREBY MODIFIED AS FOLLOWS:

1. In accordance with the Uniform Terms and Conditions, Section 5 Contract Changes, the Scope of Work Section

3.0 Contractor Requirements, Subsection 3.1 is amended to read:

3.1 Actual Service Description: The Contractor will provide a SaaS API, web portal solution, and batch processing solution to provide current and accurate income and employment Data including Social Security Number verification in real time. Data is used to assist Departments in determining eligibility for receipt of aid or assistance, prevention or identification of fraud, overpayments associated with the receipt of aid or assistance, or collecting child support obligations that are in effect and valid. The SaaS API solution shall be accessed by way of an internal API and integrate with ADES internal software systems such as Arizona Technical Eligibility computer System (AZTECS) and Health-e-Arizona Plus (HEAplus). Integration specifications for these internal systems will be provided upon contract award.

2. In accordance with the Uniform Terms and Conditions, Section 5 Contract Changes and the Scope of Work

Section 3.2, the Scope of Work Section 5.7 Technical Requirements is amended to revise subsection 5.7.5 and add subsection 5.7.6 as follows:

5.7.5 Provide a batch solution that meets the following technical requirements:

5.7.5.1 Input Requirements: Department may request the Data and Service be delivered via batch creating and delivering a request file of a minimum of one hundred (100) social security numbers per request file to Contractor using Contractor’s standard format and secure batch website. Department shall request access to Data and Service by inputting the Consumer’s social security number at the relevant Contractor website. Additionally, if ordering a service that is provided in a batch delivery mode, the Department is required to periodically create and deliver a request file of Consumer social security numbers to Contractor. Contractor will process the request file and deliver a return file of results on social security numbers for which it has Data. Each party will bear the cost of producing their batch files. Upon submission of a file in production, Department is obligated to pay all resulting charges and/or fees in accordance with Section 8, Payment, of the Scope of Work. Department is responsible for providing a file in the correct format and for ensuring that the file being submitted is not in error.

5.7.5.2 Delivery Requirements: Upon submission of a file, Department is obligated to pay all relevant Fees in accordance with the Scope of Work, Section 8, Payment. Following a batch submission consistent with the input requirements above, Contractor will deliver a return file of Data via the secure batch website. The Service will be delivered online, providing automated access to requested Data. Data and/or Information will be delivered via the same mode it was requested. The timeline or return window for processing is dependent upon the file size, availability of data, and agreement of the parties as batch processing does often does not include the same ‘real-time’ or instantaneous response windows as the web portal or integrated services. If fulfillment of a request is expected to exceed five (5) business days, the Contractor shall notify ADES in advance and provide an estimated timeframe for completion.

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CONTRACT AMENDMENT

Arizona Department of

Economic Security 1789 W Jefferson Street, Mail Drop 1541, Phoenix, AZ 85007

5.7.6 Delivery Options: The Services will provide automated or manual access to requested Data and/or Information, as available by Service and selected by Department, (i) instantly via the internet (“Web”), (ii) instantly via system-to-system integration (“Integrated”), or (iii) via a secure batch website. Data and/or Information will be delivered via the same mode it was requested. Batch delivery is a limited batch file for active records only with a 30 day look back. The parties shall mutually agree in writing, by email or formal Contract amendment, to the analysis details, submission frequency, or volume of submitted queries for an anonymous hit rate pilot under batch processing.

Similarly, the parties shall mutually agree in writing, by email or formal Contract amendment, as to when batch processing for the Service shall be available for use in production and governed by the pricing and terms and conditions of this Contract.

3. In accordance with the Uniform Terms and Conditions, Section 5 Contract Changes, Scope of Work Section

7.0 Service Level Agreements (SLAs), Subsection 7.1, is amended to read:

This SaaS API and web portal solution supports mission critical areas of the Departments. Failure of this solution would have a negative impact on the Departments Applicants/Clients and operations and would require the Contractor to implement immediate and effective corrective action. For clarity, the SLAs in Exhibit A apply to the web portal and/or integrated access and delivery channels, as outlined therein, and do not apply to the batch processing access and delivery channel.

ALL OTHER REQUIREMENTS, SPECIFICATIONS, AND TERMS AND CONDITIONS REMAIN UNCHANGED

ACKNOWLEDGEMENT AND AUTHORIZATION

This Amendment shall be fully executed by means of electronic approval in APP.