Income and Employment Verification Services

The Arizona Master Agreement CTR055585, awarded to Equifax Workforce Solutions LLC, provides comprehensive income and employment verification services for state agencies, including the Arizona Department of Economic Security (ADES) and Arizona Health Care Cost Containment System (AHCCCS). The contract delivers a Software-as-a-Service (SaaS) solution with multiple technical access channels, including an Application Programming Interface (API), web portal, and batch processing system. These services are designed to support critical government functions such as expediting eligibility determinations for aid programs, reducing error rates, preventing fraud, identifying overpayments, and supporting child support obligations.

The master agreement was initially awarded on July 1, 2021, and has been extended through multiple amendments, with the current term running through June 30, 2026. The contract is a statewide agreement covering the entire state of Arizona, with a tiered pricing model that includes a substantial annual transaction volume. Under the most recent amendment (Amendment Five), Equifax provides a monthly fixed fee of $1,816,875.00, which covers 4,250,000 annual transactions with a minimum annual payment commitment of $21,802,500. Any transactions beyond the included amount are charged at an overage rate of $5.63 per transaction. The contract is structured as a master agreement with multiple state agencies, focusing on income and employment verification services for various human service programs.