Statement+of+Work+Template.docx

DOCX document 1 MB Posted

Attached to
Conferences - Virtual Event/Conference Platform
Contract number
333-VFAI
Issued by
North Dakota

About this file

This document is a Statement of Work (SOW) between the State of North Dakota and vFairs LLC, established under Contract #333 dated 8-18-2021. The SOW outlines the terms for a virtual event platform service, with vFairs serving as the service provider and the specific state agency not definitively named in the document.

The contract covers comprehensive virtual event platform services, including a custom landing page, registration form, one month of on-demand hosting, and a digital environment featuring 1 lobby, 1 auditorium, 1 extra room, 1 help desk, and 1 exhibit hall. Specific deliverables include 15 webinars, 15 booths, email campaign tools, social media integration, chat functionality, and up to 3 training sessions. The project timeline involves multiple phases spanning approximately 28 days from kickoff, with vFairs providing live day support and up to 2 resources for project management. The platform supports up to 3,000 concurrent users by default, with additional user capacity available for an extra fee. The contract emphasizes client responsibility for content submission, webinar management, and exhibitor engagement.

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Text version

STATEMENT OF WORK TEMPLATE

Note: Agency and Contractor complete together.

Scope of Work Document

(SOW)

CLIENT NAME
State of North Dakota – Insert Agency Name “Client”
SERVICE PROVIDER
vFairs LLC
SALES MANAGER NAME
Wasif Arshad
DATE OF SUBMISSION
TBD
TENTATIVE EVENT START DATE
TBD
TENTATIVE EVENT END DATE
TBD

1.0 SCOPE OF WORK

This ‘Statement of Work’ (“SOW”) is entered into by and between Client and ‘vFairs LLC’ pursuant to the parties’ Contract #333, dated 8-18-2021, for the provision of services, as defined herein. This SOW covers the project management, deployment, and support services to be provided by vFairs in support of virtual event to be held tentatively on _________________. .

vFairs is only liable for the provision of the specific deliverables as mentioned in this document. Any other deliverables will be considered outside the scope of this project and can be subject to an additional fee subject to the Contract.

The scope of work for this event will be as follows:

2.0 PROJECT DELIVERABLES

ITEM #
DESCRIPTION
2.1
Custom Landing Page and custom registration form
2.2
1 month of on-demand hosting
2.3
1 lobby, 1 auditorium, 1 extra room, 1 help desk and 1 exhibit hall
2.4
15 webinars, 15 booths
2.5
Email builder and campaigns, Facebook / Twitter Feed, Chat Slot Reservation, up to 3 training sessions, Unlimited data uploads
2.6
Live day support, up to 2 resources for project management

Functional Add On (s)

2.7
TBD

2.8

2.9

2.10

Design Add On (s)

2.13
TBD

2.14

2.15

Note: Project Manager needs to be intimated 30 days before the start of the event for any design add-ons. All Booths & Webinars should be added at least 15 days prior to the go live day and are the responsibility of the client.

Webinar Management:

· The client will be responsible for running and managing their own sessions.

· There is a separate cost for each concurrent track.

· By default, vFairs provides only 1 Zoom License that supports a maximum capacity of 3,000 concurrent users.

· An additional fee applies for a request of 3000+ concurrent users and has to be requested by the client.

· vFairs will provide all necessary training to setup webinars on Zoom.

· Starting and Stopping of the webinars will be the responsibility of the client.

Exhibitor Setup:

· vFairs will provide a one-time training to clients for setting up the booths.

· vFairs can also provide a one-time chat interface training for exhibitors.

· The client will be responsible for the setting up of all their booths using the v-Fairs backend portal.

· The client will be responsible for managing all engagement with their exhibitors.

Edits/Revisions:

· vFairs believes in providing its clients with complete flexibility and offers a maximum of three revisions/edits of the deliverables produced in different phases of the project when presented for client’s review. There will be no deviation from this, and additional edits will require a special approval and may incur an extra cost.

Project Schedule:

· Project Delivery Schedule and milestone dates shall be shared by the assigned Project Manager after the Project Kickoff call.

· Project Delivery schedule is subject to provision of complete content and requirements from the client’s end.

· vFairs will not be responsible for any delays incurred due to the late submission of content at the client’s end.

3.0 ESTIMATE TYPICAL PROJECT MILESTONES

ITEM #
ESTIMATED DELIVERY DATE
EVENT MILESTONE
3.1
21 days after kickoff call
Phase 1 - Landing Page and Registration Form
3.2
28 days after kickoff call
Phase 2 - Internal Designs & Environment
3.3
2 Weeks before Go Live Date
Phase 3 - Webinars
3.4
2 Weeks before Go Live Date
Phase 4 - Review and Testing
3.5
Actual Date of Event
Phase 5 - Go Live
3.6
After Event
Phase 6 – Provide after event reports.

Note: The designated vFairs Project Manager will share a detailed project plan with exact dates along with a Gantt chart after the kickoff call. All milestone dates are subject to provision of complete content and requirements from the client’s end. vFairs will not be responsible for any delays incurred due to late submission of content.

4.0 RESPONSE SCHEDULE

vFairs follows a strict turnaround policy on all work requests and client communications. These are the standard Timelines & Turnaround times related to different action items:

REQUEST
MINIMUM TURNAROUND TIME
Email Response Time
1 Working Day
Internal Environment Design
10 - 15 Working Days
Platform Functional Change
3 - 5 Working Days
First Landing Page Design
10 – 15 Working Days
Any Design Related Revisions
5 Working Days

Note:

· Any customized design will require a minimum turnaround time of 2 to 3 weeks.

· Minimum turnaround time for all functional changes can vary according to the complexity of the requested change.

5.0 CHANGE REQUESTS

· Vfairs follows a strong change control policy and ensures that all the approved scope is delivered with impeccable quality.

· Any changes to the approved baseline of the project are evaluated and then approved, rejected, or deferred.

· Any deliverables that are considered outside the scope of this SOW document can be subject to an additional fee subject to review and approval by mutual agreement between the client and vFairs.

· These revisions are documented to estimate the level of effort required and can severely impact the estimated project timelines and quality of the project.

· A separate change request form will need to be initiated and approved if the Project Manager designates that work requested is out of scope for this project.

6.0 POINTS OF CONTACT

Client Contacts:

NAME
DESIGNATION
EMAIL ID
PHONE

vFairs Contacts:

NAME
DESIGNATION
EMAIL ID
PHONE
Wasif Arshad
Sales Representative
wasif@vfairs.com
4696383371
Muhammad Younas
CEO
younas@vfairs.com
6478799071

NOTE: To ensure the best possible project service delivery, vFairs will only be dealing with one primary stakeholder at the client’s end. It is the client’s responsibility to gather and consolidate all requirements at their end and provide to the designated focal person at their end.

7.0 AUTHORIZATION

In Witness hereof, the Parties have executed this Statement of Work as of the date below.

CLIENT

SIGNATURE

PRINTED NAME

DATE

vFairs

SIGNATURE

PRINTED NAME

Muhammad Younas

DATE

#333 Virtual Event Platform image1.jpeg image2.png image3.jpeg image4.png image3.png image5.png

File details come from the government source that posted it. Updated .