Attachment_2_-_Revised_Attachment_J.1_Section_C_-_PWS.pdf

SP3300-16-R-5003

Attachment J.1

Performance Work Statement Conformed through Amendment A003

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SECTION C – ATTACHMENT J.1 PERFORMANCE WORK STATEMENT (PWS) 7

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS 7

C-1.1 SCOPE OF WORK 8

C-1.2.1 INTERACTIONS WITH OTHER GOVERNMENT ORGANIZATIONS 8

C-1.2.2 FEDERAL HOLIDAYS 8

C-1.2.3 DUTY HOURS AND ACCESS TO THE HOST INSTALLATION 9

C-1.3 PERSONNEL 9

C-1.3.1 KEY PERSONNEL LABOR CATEGORIES 10

C-1.3.2 NON-KEY PERSONNEL LABOR CATEGORIES 1211

C-1.4 SECURITY 1716

C-1.4.1 PERSONNEL CLEARANCE 18

C-1.4.2 DOD COMMON ACCESS CARD (CAC)/ACCESS IDENTIFICATION BADGE (ID

BADGE) 19

C-1.4.3 INFORMATION SYSTEM SECURITY 2019

C-1.4.4 SAFEGUARDING INFORMATION 20

C-1.4.5 FACILITY SECURITY 2120

C-1.4.6 KEY AND LOCK CONTROL OF CONTRACTOR OCCUPIED FACILITIES 21

C-1.4.7 AUTHORIZED VISITOR CONTROL 22

C-1.4.8 CONTACT OF A SUSPICIOUS NATURE 22

C-1.5 SAFETY AND OCCUPATIONAL HEALTH (SOH) 2322

C-1.6 RADIATION PROTECTION PROGRAM 24

C-1.7 ELECTROSTATIC DISCHARGE (ESD) CONTROL PROGRAM 2625

C-1.8 TRANSITION PLAN 26

C-1.8.1 PERSONNEL HIRING ACTIONS AND TRAINING 2827

C-1.8.2 GOVERNMENT PROPERTY (GP) 2928

C-1.8.3 MISSION STOCK 29

C-1.8.4 WORK-IN-PROCESS REVIEW 29

C-1.8.5 TRANSITION REPORTS 30

C-1.8.6 REQUIRED PLANS, PROGRAMS AND PROCEDURES 3130

C-1.9 SURGE, SUSTAINMENT AND DISASTER RECOVERY EFFORTS 3231

C-1.9.1 MOBILIZATION AND DISASTER RECOVERY 32

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C-1.9.2 SURGE, SUSTAINMENT AND DISASTER RECOVERY PLAN (SSDRP) 32

C-1.10 PREPAREDNESS EXERCISES 3332

C-1.11 CONTRACT TRANSITION-OUT AND CONTINUITY OF SERVICE PLAN 33

SECTION C-2 DEFINITIONS AND ACRONYMS 34

SECTION C-3 GOVERNMENT PROPERTY, EQUIPMENT, SYSTEMS, TRAINING

AND SUPPORT SERVICES 34

C-3.1 GOVERNMENT PROPERTY (GP) 34

C-3.1.1 GOVERNMENT FACILITIES 3534

C-3.1.2 GOVERNMENT EQUIPMENT (GE) 35

C-3.1.3 INFORMATION TECHNOLOGY (IT) ASSETS AND DATA SYSTEMS 3635

C-3.2 GOVERNMENT MATERIAL 3736

C-3.3 GOVERNMENT TRAINING 37

C-3.4 GOVERNMENT SUPPORT SERVICES 3837

C-3.4.1 CUSTODIAL 3837

C-3.4.2 ENVIRONMENTAL 3837

C-3.4.3 FORMS 3938

C-3.4.4 FUELS 3938

C-3.4.5 GROUNDS MAINTENANCE 3938

C-3.4.6 MAIL 3938

C-3.4.7 MEDICAL 39

C-3.4.8 MILITARY TRAINING 39

C-3.4.9 NUCLEAR REGULATORY COMMISSION (NRC) LICENSE 39

C-3.4.10 PEST MANAGEMENT 4039

C-3.4.12 RADIO FREQUENCIES (RF) 4039

C-3.4.13 RECORDS MANAGEMENT 4039

C-3.4.14 REFUSE COLLECTION AND RECYCLING 4039

C-3.4.15 TELEPHONE 4039

C-3.4.16 UTILITIES 40

SECTION C-4 CONTRACTOR REQUIREMENTS 40

C-4.1 GOVERNMENT FACILITIES 40

C-4.2 EQUIPMENT 4140

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C-4.2.1 GOVERNMENT ACCOUNTABLE PROPERTY 4241

C-4.2.2 OPERATING EQUIPMENT 4443

C-4.3 MATERIALS AND SUPPLIES 44

C-4.4 EQUIPMENT MAINTENANCE 4544

C-4.4.1 FLEET MANAGEMENT INFORMATION SYSTEM 4645

C-4.4.2 SCHEDULED REQUIREMENTS/PREVENTATIVE MAINTENANCE 46

C-4.4.3 UNSCHEDULED REQUIREMENTS 4746

C-4.4.3.1 Unscheduled Requirements Less than $2,500 4847 C-4.4.3.2 Unscheduled Requirements $2,500 or More 48 C-4.4.3.3 Acceptance and Support Documentation 4948 C-4.4.3.4 Supporting Cost Data and Review of EWO Costs 49

C-4.4.4 CALIBRATION AND CERTIFICATION 5049

C-4.4.5 EQUIPMENT DISPOSAL 5049

SECTION C-4.5 SUPPORT SERVICES 5150

C-4.5.1 ENVIRONMENTAL 5150

C-4.5.2 FORMS 52

C-4.5.2 GROUNDS MAINTENANCE 52

C-4.5.3 MAIL 5352

C-4.5.4 MEDICAL 5352

C-4.5.5 MILITARY TRAINING 5352

C-4.5.6 NUCLEAR REGULATORY COMMISSION (NRC) LICENSE 5352

C-4.5.7 PEST MANAGEMENT 53

C-4.5.8 POLICE AND FIRE PROTECTION 53

C-4.5.9 RADIO FREQUENCIES (RF) 5453

C-4.5.10 RECORDS MANAGEMENT 5453

C-4.5.11 REFUSE COLLECTION 55

C-4.5.12 TELEPHONE 55

C-4.5.13 UTILITIES 5655

C-4.6 TRAINING 5655

C-4.6.1 DISTRIBUTION OPERATIONS TRAINING 57

C-4.6.2 HAZARDOUS MATERIAL AND HAZARDOUS WASTE TRAINING 5958

SECTION C-5 SPECIFIC TASKS 59

SECTION C-5.1 DISTRIBUTION SERVICES AND PERFORMANCE REQUIREMENTS 59

C-5.1.1 PROPERTY ACCOUNTABILITY 6160

C-5.1.1.1 Liability for Mission Stock 61

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C-5.1.1.2 Liability for Government Property 6261

C-5.1.2 INDEMNIFICATION AND LIMITATION OF LIABILITY 62

C-5.1.3 INFORMATION TECHNOLOGY (IT) DATA SYSTEMS 6362

C-5.1.3.1 Distribution Standard System (DSS) 6362 C-5.1.3.2 Distribution Standard System - Management Information System (DSS-MIS) 6463

C-5.1.4 QUALITY CONTROL PLAN (QCP) 6564

C-5.1.5 CUSTOMER SERVICE PLAN AND SUPPORT 65

C-5.1.5.1 On-Call Response Roster and Emergency Requisitions 6665 C-5.1.5.2 Customer Assistance 66

C-5.1.6 NAVSUP WEAPONS SYSTEMS SUPPORT (NAVSUP WSS) IN-TRANSIT

ACCOUNTABILITY (NITA) 6766

SECTION C-5.2 RECEIVING 67

C-5.2.1 IN-BOUND TRAFFIC MANAGEMENT 6968

C-5.2.2 OFF-LOAD AND TALLY 69

C-5.2.3 RECEIPT PROCESS DOCUMENTATION 69

C-5.2.4 PRODUCT RECEIPT EVALUATION 7069

C-5.2.4.1 Supply Discrepancy Reports (SDR) 7069 C-5.2.4.2 Non-Procurement Receipts 7170 C-5.2.4.3 New Procurement (NP) 7271

C-5.2.5 ADDITIONAL RECEIVING REQUIREMENTS 72

C-5.2.5.1 Material Potentially Possessing Explosive Hazard (MPPEH) 7372 C-5.2.5.2 Controlled Material 73 C-5.2.5.3 Critical Safety Items (CSI) 7574 C-5.2.5.4 Customer Returns Improvement Initiative (CRII) 75 C-5.2.5.5 Electrostatic Discharge Sensitive (ESDS) Material 75 C-5.2.5.6 Hard to Handle Material 7675 C-5.2.5.7 Hazardous Material (HAZMAT) 7675 C-5.2.5.8 Radioactive Material (RAM) 7776 C-5.2.5.9 Frustrated Material 77 C-5.2.5.10 Misdirected Material 7877 C-5.2.5.11 Receipts Lost In-Transit 78 C-5.2.5.12 Shelf Life Material 7978 C-5.2.5.13 Magnetic Material 7978

SECTION C-5.3 WAREHOUSING 79

C-5.3.1 STOW OF RECEIPTS 79

C-5.3.2 GENERAL WAREHOUSING/STORAGE REQUIREMENTS 8079

C-5.3.3 CARE OF SUPPLIES IN STORAGE (COSIS) 81

C-5.3.3.1 Special Inspections 8382

C-5.3.4 ADDITIONAL STORAGE REQUIREMENTS 83

C-5.3.4.1 Material Potentially Possessing Explosive Hazard (MPPEH) 83 C-5.3.4.2 Controlled Material 8483 C-5.3.4.3 Hazardous Material (HAZMAT) 8584 C-5.3.4.4 Radioactive Material (RAM) 85

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C-5.3.4.5 Shelf-Life Material 8685

C-5.3.5 AUTOCAD PLANOGRAPHS / DSS LOCATION IDENTIFICATION / STORAGE

SPACE MANAGEMENT REPORT (SSMR) 86

C-5.3.6 WEIGHT AND CUBE NATIONAL STOCK NUMBER (NSN) PROGRAM 8887

C-5.3.7 Rewarehousing of Material 8887

C-5.3.8 ISSUE OF MATERIAL 88

C-5.3.8.1 Processing Issue Release Orders 89 C-5.3.8.2 Open/Unconfirmed Material Release Orders (MROs) 9291 C-5.3.8.3 Stock Selection 92 C-5.3.8.4 Issue Cancellations 92

C-5.3.9 ADDITIONAL ISSUE REQUIREMENTS 9392

C-5.3.9.1 Controlled Material 9392

C-5.3.10 LOCAL DELIVERY ISSUES 93

C-5.3.11 ISSUES TO DLA DISPOSITION SERVICES 9493

C-5.3.11.1 Non-Hazardous Material Disposals 9594 C-5.3.11.1.2 Classified 9594 C-5.3.1011.1.3 Critical Safety Items (CSI) 9594 C-5.3.11.1.4 Demilitarization (DEMIL) 9594 C-5.3.11.2 Hazardous Material (HAZMAT) Disposals 95

C-5.3.11.3 RECYCLING CONTROL PROGRAM (RCP) 9796

C-5.3.12 SHIPMENT PREPARATION 9897

SECTION C-5.4 PHYSICAL INVENTORY CONTROL 10099

C-5.4.1 PHYSICAL INVENTORY CONTROL 101100

C-5.4.1.1 DSS Inventories 102101 C-5.4.1.2 Research of Potential or Actual Physical Inventory Adjustments 103102

C-5.4.2 DENIAL RESEARCH 106105

C-5.4.3 ITEM DATA MAINTENANCE 106105

C-5.4.4 Location Surveys 107106 C-5.4.5 ADHOC Discrepancy Research and Resolution 108107 C-5.4.6 Potential Book to Book Processing 108107

C-5.4.7 INCOMING SUPPLY DISCREPANCY REPORT (ISDR) RESEARCH AND

RESOLUTION 108107

SECTION C-5.5 TRANSPORTATION 109

C-5.5.1 DEFENSE TRANSPORTATION COORDINATION (DTC) 111110

C-5.5.2 TRAFFIC MANAGEMENT 111110

C-5.5.3 SHIPPING / OUTLOADING 114

C-5.5.4 TRANSSHIPMENTS 116115

C-5.5.5 ASTRAY FREIGHT (GOVERNMENT CARGO RECOVERY EFFORT (GOCARE))

PROGRAM 116

C-5.5.6 SECURITY ASSISTANCE PROGRAM (SAP) SHIPMENTS: FOREIGN MILITARY

SALES (FMS) AND GRANT AID 117116

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C-5.5.6.1 Foreign Military Sales (FMS) 117116 C-5.5.6.2 Grant Aid Programs 119118 C-5.5.6.3 Shelf Life For FMS Material 119118

C-5.5.7 ADDITIONAL TRAFFIC MANAGEMENT / TRANSPORTATION

REQUIREMENTS 119118

C-5.5.7.1 Material Potentially Possessing Explosive Hazard (MPPEH) 119 C-5.5.7.2 Controlled Material 120119 C-5.5.7.3 Hazardous Material (HAZMAT) 120 C-5.5.7.4 Radioactive Material (RAM) 121

C-5.5.8 DEPLOYMENT SUPPORT 122121

SECTION C-5.6 PACKAGING 122

C-5.6.1 PRESERVATION, PACKAGING, PACKING AND MARKING (PPP&M) 124123

C-5.6.2 CONTAINER RECLAMATION 124

C-5.6.3 CONTAINER FABRICATION SUPPORT 125124

C-5.6.4 WOOD PACKAGING MATERIAL (WPM) 126125

SECTION C-5.7 SPECIAL FUNCTIONS/SURGE AND SUSTAINMENT 126125

SECTION C-5.8 SPECIAL PROJECTS 126

SECTION C-5.9 CONFERENCES 127126

SECTION C-6 DIRECTIVES, PUBLICATIONS, INSTRUCTIONS, FORMS AND

REPORTS 127126

C-6.1 GENERAL INFORMATION 127126

C-6.2 DEVIATIONS FROM GUIDANCE 128127

C-6.3 PUBLICATION CHANGES 128

C-6.4 DIRECTIVES AND PUBLICATIONS 129128

C-6.5 FORMS 147146

C-6.6 MANDATORY REPORTS 148147

C-6.7 TECHNICAL LIBRARY 148147

C-6.8 TECHNICAL EXHIBITS 149148

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Section C – Attachment J.1 Performance Work Statement (PWS)

A. Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

B. In support of DLA’s mission, DLA Distribution is a combat support organization providing a single, unified material distribution system for DoD under DLA management. The DLA Distribution mission is to provide an integrated pipeline that sustains our Armed Forces around the world with innovative and tailored logistics services that are ever improving in terms of cost, timeliness, and relative value. The DLA Distribution vision is to provide best value, competitive distribution services to the war fighter around the world, around the clock.

DLA Distribution responsibilities include receipt, storage, issue, packaging, and worldwide transportation of all items placed under its accountability by the DLA and the military services. DLA Distribution also performs distribution services that are unique to a particular customer.

C. The DLA Distribution enterprise currently has distribution centers located throughout the world that store four million stock numbers in over 200 million square feet of storage space and process over 32 million transactions annually. DLA’s standard automated system for distribution processing of material is the Distribution Standard System (DSS).

D. The primary mission of the distribution center is to perform receipt, storage (to include inventory and stock readiness functions), and issue functions for local customers and cross-docking and/or transshipment operations utilized in support of on-base customers.

E. The PWS details the requirements associated with warehouse and distribution operations performed at the Distribution Center and consists of the following Sections that should be read as a single interrelated document:

Section C-1, General Conditions and Requirements Section C-2, Definitions and Acronyms Section C-3, Government Property (GP), Equipment, Systems, Training and Support

Services Section C-4, Contractor Equipment, Material, and Support Services Section C-5, Specific Tasks Section C-6, Directives, Publications, Instructions, Forms and Reports Supplement to Section C – Site Specific Requirements

F. Throughout the contract, the term “Contractor” includes subcontractors.

G. Links to websites referenced throughout the PWS for regulatory guidance, publications, forms, and general information. If a link is broken or no longer works, the Contractor shall contact the Contracting Officer (KO) or designee for assistance.

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Section C-1 General Conditions and Requirements

This Section provides general information relating to the conditions of operation and general requirements relating to the material and distribution services performed at the Distribution Center.

C-1.1 Scope of Work

A. The Contractor shall perform warehouse and distribution operations requirements using the DLA Distribution Standing Operating Procedures (SOPs), DSS, and all other references as set forth in this contract. The Contractor shall provide all management, personnel, supervision, materials, tools, equipment, transportation, and any other items and/or services not provided by the Government.

B. The primary mission of the Distribution Center is to manage and execute efficient and effective receiving, storage, inventory, packaging, Care of Supplies in Storage (COSIS), stock control, stock selection, issue processing, packing, shipping, and distribution of repair parts and secondary items in support of on-base, local, and worldwide customers. The Contractor shall operate the distribution operations at a minimum between the core hours identified in Attachment J.2 Site Specific Requirements.

C-1.2.1 Interactions with Other Government Organizations

A. The Contractor’s primary interaction with the Government shall be through the Government employees located on site. The Government will:

1. Perform all Contracting Officer’s Representative (COR) functions.

2. Perform quality assurance evaluations of the Contractor’s performance.

3. Provide the primary interface between the Contractor and the host installation, local customers, and DLA Distribution.

4. Provide interface between the Defense Enterprise Computing Center (DECC), DLA Systems Integration Office (DSIO), and the Contractor.

5. Perform other inherently governmental functions or other functions not part of this contract as prescribed in FAR subpart 7.5.

B. The Contractor shall interface with and support material owners and Item Managers (IMs), Inventory Control Points (ICPs), other Material Distribution Activities, DLA Primary Level Field Activities, and other customers as needed to accomplish the contract requirements.

C-1.2.2 Federal Holidays

A. Federal holidays generally observed by government personnel include:

Observed Federal Holidays

New Year’s Day Martin Luther King Day

Presidents Day Memorial Day

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Observed Federal Holidays

Independence Day Labor Day

Columbus Day Veterans Day

Thanksgiving Day Christmas Day

The Contractor may utilize a different observed federal holiday schedule provided it is coordinated in advance with the COR.

B. On the above observed holidays, the Contractor shall be on-call within two (2) hours to respond to emergency requisitions IAW C-5.1.5.1 On-Call Response Roster and Emergency Requisitions.

C. In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

C-1.2.3 Duty Hours and Access to the Host Installation

A. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host installation, access to the host installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions may exist.

B. Force Protection Conditions (FPCONs) may affect access to the host installations and the Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

C-1.3 Personnel

A. This is a non-personal services contract to perform the requirements described in the contract. The Government will not exercise any supervision or control over the Contractor’s employees performing the services herein. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor’s primary interaction with the Government shall be through the KO or designee.

B. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the work place and at meetings.

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C. The Contractor shall use CDRL A029 to report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract.

D. The contractor shall complete attachment J.32 and they shall maintain the spreadsheet throughout the life of the contract when modifications are executed and/or based on negotiated modification. If requirement changes impact the contractor’s standard times, the contractor shall update the J.32 attachment and provide with proposal modifications.

D.E. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) for all Key Personnel in writing at the start of the transition period. All Key Personnel, upon notification, shall be on-site to meet with government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours, when not in an excused absence status. In the event of the replacement of any Key Personnel, the Contractor shall submit proposed substitution(s) to the KO or designee, in writing, IAW Section H., Special Contract Requirements. The Site Manager shall respond to all communications, upon notification, and shall be on-site to meet with government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours.

C-1.3.1 Key Personnel Labor Categories

A. Site Manager and Alternate Site Manager. The Contractor shall designate both a primary and an alternate Site Manager who have full authority to act for the Contractor on all matters relating to Contract Performance. As a minimum, the Site Manager and Alternate Site Manager shall each possess a degree in Distribution Management, Business Management, or Business Administration (minimum Bachelor’s Degree) and at least five years of experience in Distribution Management, or at least ten years of progressive management experience in distribution operations similar in size and complexity to the operation offered in this contract. Experience shall include as a minimum three (3) years’ experience using automated warehouse management systems within the past five (5) years. The Site Manager and Alternate Site Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work. The Site Manager and Alternate Site Manager shall provide overall supervision for the Contractor employees to include, but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. The Site Manager and Alternate Site Manager shall provide overall management coordination and serve as the central point of contact (POC) with the Government for all work under the contract. Those iIndividuals currently serving as a Site Manager or Alternate Site Manager will be considered qualified, competent and eligible. The Site Manager shall respond to all communications, upon notification, and shall be on-site to meet with government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) of the primary and alternate Site Managers in writing at the start of the transition period. In the event of the replacement of the primary and/or alternate Site Manager, the Contractor shall submit proposed substitution(s) to the KO or designee, in writing, IAW Section H., Special Contract Requirements.

B. Alternate Site Manager/Operations Manager. The Contractor shall designate an alternate Site Manager/Operations Manager who will have full authority to act for the Contractor on all

C-11 matters relating to Contract Performance in the absence of the Site Manager. As a minimum, the Alternate Site Manager/Operations Manager shall have at least three years of experience in Distribution Management, or at least seven years of progressive management experience in distribution operations similar in size and complexity to the operation offered in this contract. Experience shall include as a minimum two (2) years’ experience using automated warehouse management systems within the past five (5) years. The Alternate Site Manager/Operations Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work. The Alternate Site Manager/Operations Manager shall provide supervision for the Contractor employees to include but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. Individuals currently serving as an Alternate Site Manager will be considered qualified, competent and eligible.

C. Quality Control Specialist. Manages quality program planning, quality program evaluation, identifying and resolving quality issues, and technical advisory services such as evaluating systems, analyzing data, and establishing quality control procedures. Performs quality control surveillances of processes, procedures, and conformance to contract requirements.

Uses DSS and other Government Data Systems, and validates processes performed IAW DLA Distribution SOPs and Audit Readiness Internal Controls. Experience shall include a minimum of three (3) years’ experience in the Quality Control field.

D. Supply Systems Analyst. Analyzes transactions/data to determine problem area; determine the feasibility of consolidating, eliminating, or expanding interrelated supply systems functions; provides the impact of new/proposed changes to the system/regulations;

coordinates with functional users to resolve operational and procedural problems; and researches functional problem area. Requires knowledge of a broad range of supply program relationships in order to conduct studies, reviews, and investigations. Thorough knowledge of policies and procedures is required to manage and control material through the receipt, storage, warehousing, issue, packing, and/or transportation functions. Performs as the DSS POC to serve as the focal point for the Government in receiving communication and responding to information pertaining to DSS; performs DSS-MIS functions IAW C-

5.1.3.2 DSS-MIS; and serves as the QMF query writer to write new queries as required.

Uses DSS and other Government Data Systems. Experience shall include a minimum of three (3) years’ experience using DSS or equivalent Warehouse Management System (WMS) within the past five (5) years.

E. Inventory Manager. Oversees the inventory operations of Government-owned mission stock. Directs employees engaged in conducting DSS inventories, researching inventory discrepancies, and documenting gains and losses through causative research, performing denial research, item data maintenance, and location surveys. Responsible for ensuring the inventory integrity of the Government-owned mission stock meets the Acceptable Performance Levels (APLs) outlined in the contract. Plans the use of subordinate workers, equipment, facilities, and materials based on workload projections on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager.

Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as

C-12 to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses DSS and other Government-Furnished provided Data Systems to perform the requirements in the PWS. Experience shall include as a minimum three (3) years’ experience in inventory using DSS or equivalent automated WMS within the past five (5) years.

F. Transportation Manager. Oversees a freight terminal responsible arranging transportation for all issue transactions. Fully knowledgeable in all Government and Commercial Traffic Management functions and processes. Directs employees engaged in planning outbound shipping loads, scheduling movement of outbound shipments to include air, surface, small parcel, and sea IAW all applicable contracts, DTC, SDDC Global Freight Management (GFM) system applications, and completing required documentation and data entry functions to include Bills of Lading (BOLs), manifests and all other forms of transportation documentation. Plans the use of subordinate workers, equipment, facilities, and materials based on workload projections on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses DSS and other Government-Furnishedprovided Data Systems to perform the requirements in the PWS. Experience shall include as a minimum three (3) years’ experience in transportation using DSS or equivalent automated WMS within the past five (5) years.

C-1.3.2 Non-Key Personnel Labor Categories

A. The Government estimates the following labor categories the Contractor shall identify to perform the requirements of the contract. This estimate does not prohibit the Contractor from using different labor categories.

1. Safety and Occupational Health (SOH) Representative. Performs safety and occupational health management, surveillance, inspections, and safety program enforcement for contractor operations.

2. Security Specialist. Analyzes, plans, advises, operates, or evaluates the development and implementation of policies, procedures, standards, training, and methods for identifying and protecting information, personnel, property, facilities, operations, or material from unauthorized disclosure, misuse, theft, assault, vandalism, espionage, sabotage, or loss. Duties involve: developing, evaluating, maintaining, and/or operating systems, policies, devices, procedures, and methods used for safeguarding information, property, personnel, operations, and materials; and/or developing and implementing policies and procedures for analyzing and evaluating the character, background, and history of employees, candidates for employment, and other persons having or proposed to be granted access to classified or other sensitive information, materials, or work sites.

3. Warehouse Specialist Supervisor. Oversees the storage and distribution operations.

Directs employees engaged in receiving, storing, issue, shipment and distribution of a variety of bin and bulk materials, equipment, and commodities using automated and manual material moving equipment, devices, and systems. Plans the use of subordinate workers, equipment, facilities, and materials based on workload projections on weekly or monthly bases. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site

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Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses DSS and other Government Data Systems to perform the requirements in the PWS. Experience shall include as a minimum three (3) years’ experience in distribution and warehousing using DSS or equivalent automated WMS within the past five (5) years.

4. Warehouse Specialist Team Lead. Responsible for overseeing day-to-day planning, implementation and problem-solving of a team in the performance of the team’s assignment. In addition to managing the activities of the team, Team Leaders also perform a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; removing material from storage and preparing it for shipment.

May operate hand or power trucks in performing warehousing duties. Uses DSS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following SOPs.

5. Warehouse Specialist (Hazardous Material (HM)). Must have the capability and training to receive, issue, and prepare for shipment hazardous materials. Requires successful completion of OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training). Uses DSS and other Government Data Systems to perform the requirements in the PWS.

6. Warehouse Specialist. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following:

Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations;

storing, stacking, or palletizing materials in accordance with prescribed storage methods;

rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; and removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties.

Uses DSS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, and following standard operating procedures. Note: Exclude workers whose primary duties involve shipping and receiving work (see Shipping/Receiving Clerk), order filling (see Order Filler), or operating forklifts (see Forklift Operator).

7. Administrative Assistant (Secretary III). Performs secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position provides administrative support to executive staff with office management responsibilities that may include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

C-14

8. Supply Technician. Performs limited aspects of technical supply management work (e.g., inventory management, storage management,) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. Requires a good working knowledge of the Government supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; an understanding of the distribution operations; and analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines. Uses DSS and other Government Data Systems in the performance of the contract. Must possess as a minimum a high school diploma or equivalent and experience that includes three (3) years distribution and warehousing using DSS or equivalent WMS.

9. Transportation Assistant. Performs freight shipment and transportation support functions. Initiates freight release, creating vehicle load orders for a variety of modes, recommending changes in routing and or mode of transportation for more economical rates to meet required delivery dates. Route shipments by using best value principles and in compliance with DoD and respective Service Headquarter Traffic Management Policies. Considers the urgency of shipments and availability and speed of carriers prior to making routing/release decisions. Reviews automated documentation for all types of shipments taking appropriate action to correct any invalid, void, or missing information.

Maintains equipment status to assure that the equipment arrives, is loaded, and dispatched within the specified timeframes. Provides shipping updates to appropriate customers/representatives on problems concerning late shipments, shortages, overages, services to be provided, documentation, and the availability of equipment.

Prepares and furnishes information on shipments for daily reports. Must be knowledgeable about and able to apply transportation regulations, policies, procedures, and practices to perform a wide variety of interrelated and nonstandard transportation support assignments and to resolve problems involving a wide range of specialized shipments. Requires knowledge of Defense Transportation Regulation (DTR) Part II, Cargo Movement, and transportation automated systems and functional areas and their relationship with other functions to conduct extensive research for information needed to restructure and reconcile incomplete information. Uses DSS and other Government data systems. Adequate number of this labor category to certify HAZMAT shipments shall successfully complete OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training).

10. Truck Driver. Drives a truck within a city or distribution/industrial area to transport materials, equipment, between various types of establishments such as: warehouses, piers, wholesale and retail establishments, or designated local delivery locations. Loads and unloads truck with or without helpers, performs daily maintenance and safety checks on the vehicle and ensures the vehicle is in good working order.

11. Woodworker. Constructs and repairs items such as boxes, crates, pallets, and storage bins from wood and wood substitutes, using specifications; and measures, marks, and

C-15 cuts boards, using patterns, templates, ruler, pencil, and hand and power saws. Fastens or installs parts, using hammer, nailing machine, or power staple, repairs defective containers by replacing damaged parts, inserts wood bracings, cardboard files, and felt pads in containers. May build crate around object, using ruler, hand tools, and pneumatic nailer, may fabricate, repair, modify, and replace woodwork on vehicle sides and beds, apply preservative to prolong wood life, and may pack, seal, band, and apply markings to crates and containers. Uses DSS and other Government Data Systems in the performance of the PWS requirements.

12. Packaging Specialist. Provides technical guidance to Contractor employees on the interpretation, application and modification of preservation, packaging and packing matters, to include processing criteria, procedures and techniques. Resolves complex problems connected with preservation, packaging, marking methods, specifications, or blocking and bracing a wide variety of military equipment and supplies. Establishes packaging standard operating procedures for the Contractor employees to follow.

Ensures that Contractor employees are provided updates and changes to packaging regulations to include hazardous packaging requirements. Reviews packaging discrepancies and recommends appropriate corrective actions. Provides technical advice and assistance to Contractor employees on matters relating to preservation, packaging and packing of material received, stored and issued. Recommends methods of preservation when guidance is not readily available from data systems. Formal training of technical/certifiable aspects of packing and shipping hazardous material is required every two years. In-depth knowledge of packaging and preservation methods, materials, regulations, specifications, and guidelines is required. Associated knowledge of the methods and techniques required to prevent environmental and mechanical damage during handling, packaging, shipping, and storage of material. Thorough knowledge of the supply and transportation rules, regulations, and procedures as they apply to the packaging of material for storage and shipment (to include hazardous).

Knowledge of a range of management policy, principles, and practices, and an in-depth technical knowledge of specialized functions in order to apply, interpret, and implement packaging guidelines, handbooks, standard specifications and regulations. Knowledge of automated systems (e.g., DSS, Hazardous Material Information Resource System (HMIRS), Federal Logistics (FEDLOG), Federal Logistics Information System (FLIS), Joint Hazard Classified System (JHCS), etc.) and their interfaces with other systems relative to receipt, storage, and issue processes.

13. Motor Vehicle Maintenance Mechanic. Repairs, rebuilds, or overhauls major assemblies of internal combustion automobiles, buses, trucks, or tractors. Work involves most of the following: Diagnosing the source of trouble and determining the extent of repairs required; replacing worn or broken parts such as piston rings, bearings, or other engine parts; grinding and adjusting valves; rebuilding carburetors; overhauling transmissions;

and repairing fuel injection, lighting, and ignition systems. In general, the work of the motor vehicle mechanic requires rounded training and experience usually acquired through a formal apprenticeship or equivalent training and experience.

14. Shipping Packer. Prepares finished products for shipment or storage by placing them in shipping containers, the specific operations performed being dependent upon the type, size, and number of units to be packed, the type of container employed, and method of shipment. Work requires the placing of items in shipping containers and may involve one or more of the following: Knowledge of various items of stock in order to verify content; selection of appropriate type and size of container; inserting enclosures in container; using excelsior or other material to prevent breakage or damage; closing and

C-16 sealing container; and applying labels or entering identifying data on container. Exclude packers who also make wooden boxes or crates. Uses DSS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following SOPs.

15. Traffic Management Specialist. Performs such tasks as program planning, program evaluation, and technical advisory assignments that require application of basic knowledge of traffic management principles and technical traffic functions. Uses DSS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following standard operating procedures. Experience shall include one (1) year in distribution and/or traffic management area. Requires successful completion of Occupational Safety and Health Administration’s (OSHA) compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307, Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance.

16. Quality Control Evaluator: Implements quality control program to assess compliance with contract specifications and applicable regulations, independently inspects all phases of a variety of distribution processes for conformity to established quality and other operational standards by performing on-going work for compliance with contractual provisions; operates under established QC surveillance schedule, selects surveillance methods to be used, researches contract requirement, conducts surveillance and summarizes surveillance results on quality control surveillance reports and annotates whether services are conforming or nonconforming. Maintains QC files and addresses nonconforming findings with management and performs follow-up surveillance after corrective actions have been implemented to assess the effectiveness of the corrective actions. Uses DSS and other Government-Furnishedprovided Data Systems in the performance of quality control duties.

17. Material Handler Laborer: Performs physical tasks to transport or store materials or merchandise. Duties involve one or more of the following: manually loading or unloading freight cars, trucks, or other transporting devices; unpacking, shelving, or placing items in proper storage locations; or transporting goods by hand truck, cart, or wheelbarrow.

Excluded from this definition are workers whose primary function involves: a.

Participating directly in the production of goods (e.g., moving items from one production station to another or placing them on or removing them from the production process); b.

Stocking merchandise for sale; c. Counting or routing merchandise; d. Operating a crane or heavy-duty motorized vehicle such as forklift or truck; e. Loading and unloading ships (alongshore workers); f. Traveling on trucks beyond the establishment's physical location to load or unload merchandise.

18. Heavy Equipment Operator: Operates heavy equipment such as cranes, clamshells, power shovels, motor graders, heavy loaders, carryalls, bulldozers, rollers, scrapers, and large industrial tractors with pan or scrapper attachments. Equipment is used to excavate, load, or move dirt, gravel, or other materials. Operator may read and interpret grade and slope stakes and simple plans, and may grease, adjust and make emergency repairs to equipment.

19. Rigger: Assembles rigging to lift and move equipment or material in manufacturing plant or shipyard, select cables, ropes, pulleys, winches, blocks, and sheaves, according to weight and size of load to be moved. Attaches pulley and blocks to fixed overhead

C-17 structures, such as beams, ceilings, and gin pole booms, with bolts and clamps.

Attaches load with grappling devices, such as loops, wires, ropes and chains, to crane hook, gives directions to Bridge-or-Gantry-Crane Operator or Hoisting Engineer engaged in hoisting and moving loads to insure safety of workers and material handled, using hand signals, loudspeaker, or telephone. The Rigger also sets up, braces, and rigs hoisting equipment, using hand tools and power wrenches, splices rope and wire cables to make or repair slings and tackle, and may direct workers engaged in hoisting machinery and equipment into ships.

20. Blocker and Bracer: secures cargo in or aboard cargo carriers such as trucks, vans, trailers, railroad cars, sea vans, barges and ships to prevent damage during its transportation, determines appropriate lumber size and kind and prepares the lumber required for braces, chocks, blocks, beams, planking, cribbing, skids, cradles, saddles, etc., using hand and power tools. This worker nails, spikes, bolts, or fastens with wood screws or lag screws supporting and bracing fixtures to secure cargo items, constructs weatherproof shelters over some types of deck loads, guys, lashes and binds heavy equipment to pad eyes, rings, eyelets, hooks, stanchions, cleats, or other supporting fixtures using chains, ropes, cable, wires or metal straps. This worker constructs temporary trestles, decking, bulkheads, cribbing and sheathing, and cuts dunnage to support, stiffen, or separate bulky or heavy cargo.

C-1.4 Security

A. The Contractor shall ensure the physical security of all Government property, accountable stock, and that any information provided under this contract is secured and protected against theft, sabotage, or other acts constituting illegal destruction. The Contractor shall provide a localized physical security SOP (See CDRL A024) to the KO or designee NLT 30 calendar days prior to the start of contract full performance for review and acceptance. The Contractor and its personnel shall comply with all DoD and DLA regulatory guidance, including but not limited to:

DLAM 5200.08 DLA Physical Security Manual DLAR 4145.11 Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply.

DLAI 6304 Information Security Program DLAI 6305 Operations Security (OPSEC) DLAI 8510.01 Information Assurance (IA) Management Controls DoDM 5200.1 (Volumes 1-4) Information Security Program DoD 5200.2-R Personnel Security Program DoD 5200.8-R Physical Security Program DoD 5205.02-M DoD Operational Security (OPSEC) Program Manual DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22-R Industrial Security Regulation DoD 2000.12 DoD Antiterrorism Program DoD 2000.16 DoD Antiterrorism Standards DoD O-2000.12-H DoD Antiterrorism Handbook DoD 5100.76 Physical Security of Sensitive Conventional Arms, Ammunition, and

Explosives (AA&E) DoDI 5240.6 Counterintelligence (CI) Awareness and Briefing Program

B. The Contractor or any visitors of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security

C-18 inspections. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to regulatory guidance.

C. All Contractor personnel shall conduct themselves IAW acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or designee to be contrary to the public interest, adversely affect health, morale, welfare, or good order and discipline on the installation, or is inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

D. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation or DLA Site Commander/Director.

E. The Contractor shall report immediately to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105 Reporting of Criminal Incidents.

F. The Contractor shall register all Contractor vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the host installation, to include motorcycles, are registered with the host installation security office and are in conformance with State and local regulations in effect at the time of registration and as long as employed by the Contractor. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all Privately-Owned Vehicles (POV) brought on host installation. The Contractor shall maintain current registration and proof of insurance on all Contractor-owned vehicles brought on the host installation.

G. The Contractor and its employees shall abide by host installation parking regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host installation driving regulations.

C-1.4.1 Personnel Clearance

A. The Homeland Security Presidential Directive 12 (HSPD-12) dated 27 September 2012 has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT)…