Attachment_J.23 TE_5.0_APLs_with_Retail.doc
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- Attached to
- Distribution and Warehouse Services - DLA Distribution Barstow, CA Federal contract opportunity
- Solicitation number
- SP3300-16-R-5003
- Issued by
- Defense Logistics Agency Distribution
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Attachment J.23 - TE 5.0
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SP3300-16-R-5003
Attachment J.23
TECHNICAL EXHIBIT 5.0
ACCEPTABLE PERFORMANCE LEVELS (APLS)
5.2 RECEIVING
TIMELINESS
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
| Receipt Processing-New Procurement Receipts Tailgate to Induction On Time |
| Tailgate to Induction and post to accountable record in 24 hours or less |
| ≥ 90% of receipts inducted on time against a 24 hour standard excluding weekends and holidays (DSS-MIS Data Element 15177) |
| New Procurement lines received per month (DSS-MIS Data Element 15101) |
Receipt Processing
– New Procurement Receipts Tailgate to Stow
| Tailgate to Stow in 7 days or less |
| ≥ 90% of receipts Stowed on time against a 7 day standard (DSS-MIS Data Element 15118) |
| New Procurement lines received per month (DSS-MIS Data Element 15102) |
| Receipt Processing – MILSVC Redistributions Order (RDO) Tailgate to Induction |
| Tailgate to Induction and post to accountable record in 48 hours or less |
| >90% of receipts inducted on time against a 48 hour standard |
excluding weekends and holidays (DSS-MIS Data Element 15277) Redistribution Order (RDO) lines received per month (DSS-MIS Data Element 15201)
| Receipt Processing – DLA Stock Transfer Order (STO) Tailgate to Induction |
| Tailgate to Induction and post to accountable record in 48 hours or less |
| ≥ 90% of receipts inducted on time against a 48 hour standard |
excluding weekends and holidays (DSS-MIS Data Element 15577) Stock Transfer Order (STO) lines received per month (DSS-MIS Data Element 15501)
| Receipt Processing – MILSVC Redistribution (RDO) Receipts Tailgate to Stow |
| Tailgate to Stow in 10 days or less |
| ≥ 90% of receipts stowed against a 10 day standard (DSS-MIS Data Element 15218) |
| Redistribution Order (RDO) lines received per month (DSS-MIS Data Element 15202) |
| Receipt Processing – DLA Stock Transfer Orders (STO) Receipts Tailgate to Stow |
| Tailgate to Stow in 10 days or less |
| ≥ 90% of receipts stowed against a 10 day standard (DSS-MIS Data Element 15518) |
| Stock Transfer Order (STO) lines received per month (DSS-MIS Data Element 15502) |
| Receipt Processing – Customer Returns Receipts Tailgate to Inducted |
| Tailgate/Turn-in to Induction and post to the accountable record in 120 hours or less |
| >90% of receipts inducted on time against a 120 hour standard excluding weekends and holidays (DSS-MIS Data Element 15377) |
| Customer Returns lines received per month (DSS-MIS Data Element 15301) |
5.2 RECEIVING
TIMELINESS
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
Receipt Processing
– Customer Return Receipts Tailgate to Stow on Time
| Tailgate/Turn-in to Stow in 10 days or less |
| ≥ 90% of receipts Stowed on time against a 10 day standard (DSS-MIS Data Element 15318) |
| Customer Return lines received per month (DSS-MIS Data Element 15302) |
5.4 PHYSICAL INVENTORY CONTROL STANDARDS
QUALITY
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT |
UNIVERSE
Denial Rate
(DSS)
| The right quantity, condition and item is located to fill the MRO and CC |
| ≤ 0.4% |
(DSS-MIS Data Element 26330) MROs per month (Excluding Denial Management Code 3 (Shelf Life))
| TPIC N Category A – Unit Price > $1,000 |
| Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 99% Accuracy |
| Items/Lines counted at time of Government-conducted TPIC N inventory |
Annual
| TPIC N Category B – Unit of Issue not equal to each or on hand balance greater than 50 and extended value less than $50,000 or NSN activity greater than 50 |
| Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a 10% Tolerance on the count variance |
| 95% Accuracy |
| Items/Lines counted at time of Government-conducted TPIC N inventory |
Annual
| TPIC N Category C – Date of Last Inventory > 24 months and on hand balance < 50 |
| Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a 5% Tolerance on the count variance |
| 95% Accuracy |
| Items/Lines counted at time of Government-conducted TPIC N inventory |
Annual
5.4 PHYSICAL INVENTORY CONTROL STANDARDS
QUALITY
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT |
UNIVERSE
| TPIC N Category D – Other |
| Physical Inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 95% Accuracy |
| Items/Lines counted at time of Government-conducted TPIC N inventory |
Annual
TPIC G
Inventories
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 100% Accuracy |
| All items counted at time of annually scheduled Government-conducted TPIC G inventory (Controlled Items – Classified and Sensitive) |
TPIC P
Inventories
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 95% Accuracy |
| All items counted for all inventories scheduled and released under Government-conducted TPIC P or approved sample process (Pilferable Items) |
| Radiological |
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 100% Accuracy |
| All items counted at time of annually scheduled Government-conducted inventory |
| Location Accuracy |
| Physical material in location by NSN, Shelf-Life, CC, and Unit of Issue match storage activity locator records |
| 99.5% Accuracy |
| Number of location surveys completed per month; DSS Report: YE6Z |
5.3.8 ISSUE
QUALITY
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
| Issue Material – All Issue Document Types |
| Material shipped is the correct item, quantity, and CC and shipped to the right customer |
| > 99.75% |
Monthly ISDR Report Valid complaints per month as a % of total issues (sum of DSS MIS Elements 21740, 22002, and 20762)
| MRO High Priorities - Wholesale/Retail (Excluding Dedicated Trucks and Special Project Codes) |
| Receipt of MRO at the Distribution Center to ship in 1 day or less |
| > 85% of Hi Pri MROs on time against a 1 day standard |
(DSS-MIS Data Element 22306) High priority lines issued per month (DSS-MIS Data Element 22302)
| MRO Routines - Wholesale/Retail (Excluding Dedicated Trucks and Special Project Codes) |
| Receipt of MRO at the Distribution Center to ship in 3 days or less |
| > 85% of Routine MROs on time against a 3 day standard |
(DSS-MIS Data Element 22311) Routine lines issued per month. (DSS-MIS Data Element 22307)
| STO Routines (DLA) – Wholesale/Retail (Excluding Special Project Codes) |
| Receipt of STO at Distribution Center to ship in 5 days or less |
| ≥ 85% of RDOs shipped on time against a 5 day standard (DSS-MIS Data Element 20808) |
| DLA Routine STO lines issued per month (DSS-MIS Data Element 20803) |
| RDO Routines (MILSVC) – Wholesale/Retail (Excluding Special Project Codes) |
| Receipt of RDO at Distribution Center to ship in 3 days or less |
| ≥ 85% of RDOs shipped on time against a 3 day standard (DSS-MIS Data Element 20708) |
| MILSVC Routine RDO lines issued per month (DSS-MIS Data Element 20703) |
| FMS MRO High Priority |
| Receipt of MRO at the Distribution Center to ship (or to date of first notice, if NOA) in 3 days or less. |
| ≥ 85% Hi Pri FMS MROs on time against a 3 day standard |
(DSS-MIS Data Element to be developed) FMS MRO High Priority lines (as defined by DLA Distribution, currently RDD 777, RDD E_, RDD N_, Project Code 9G_, and CASREP (11th position of document number is ‘G’ or ‘W’)) received per month. QMF program run by the Government until MIS elements are available.
5.3.8 ISSUE
TIMELINESS *
| ACTIVITY |
| STANDARDS |
| APL |
| MEASUREMENT UNIVERSE |
| FMS MRO Routine Priority |
| Receipt of MRO at the Distribution Center to ship (or to date of first notice, if NOA) in 10 days or less. |
| ≥ 85% Routine FMS MROs on time against a 10 day standard |
(DSS-MIS Data Element to be developed) FMS MRO Routine Priority lines (as defined by DLA Distribution, currently FMS MROs excluding RDD 777, RDD E_, RDD N_, Project Code 9G_, and CASREP (11th position of document number is ‘G’ or ‘W’)) received per month. QMF program run by the Government until MIS elements are available.
*NOTES:
1. The APL clock starts when the MROs free flow from DAASC into DSS.
RETAIL APLS
5.7.4 RETAIL SUPPORT
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
| Receipt Processing – Stow |
| Tailgate to stow in 2 days or less. |
| ≥ 95% of receipts stowed on time against a 2 day standard |
| Retail lines received per month. QMF run by the Government until MIS elements are available |
| Inventory - Denial Rate |
| The right quantity, condition and item is located to fill the MRO and CC |
| ≤ 2.00% |
(DSS-MIS Data Element 26750) MROs per month (Excluding Denial Management Codes 1, 2, 4-7, 9, B, W, or X)
| Inventory – Location Accuracy |
| Physical material in location by NSN, Shelf-Life, CC, and Unit of Issue match storage activity locator records |
| 95% Accuracy |
| Number of location surveys completed per month; DSS Report: YE6Z |
| Delivery Response Time – Direct/DTO Issues |
| Receipt of MRO at retail warehouse to delivery of material in 8 hours or less. |
| ≥ 90% of Direct/DTO issues on time against a 8 hour standard |
| Retail Direct/DTO issues per month. QMF run by the Government until MIS Elements are available. |
| Delivery Response Time – Line Side Stock Issues |
| Receipt of MRO at retail warehouse to delivery of material in 1 day or less. |
| ≥ 90% of Line Side Stock issues on time against a 1 day standard |
| Retail Line Side Stock issues per month. QMF run by the Government until MIS Elements are available. |
TE 5.0
Acceptable Performance Levels (APL)
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