SP330015R5009_Attachment_J.17_Sample_TO_PWS.docx

SP3300-15-R-5009

Attachment J.17 - Sample Task Order

PERFORMANCE WORK STATEMENT

DISTRIBUTION LABOR SERVICE

Background:

The DLA Distribution has a requirement for a Contractor support to perform distribution services workload currently above the Government’s in-house capability for a total duration of nine (9) months – one (1) month phase-in to accomplish hiring and training actions and eight (8) months for contract performance.

This Task Order is to procure temporary distribution labor support to carry out work for a specified period of time which cannot be delayed based on the judgment of the Requiring Activity and cannot be absorbed with the regular work, overtime, reassignment, or temporary or permanent hiring actions. This work is generated as a result of increased daily workload that is above the current capability, which is causing significant backlogs and unresponsive customer support.

None of the functions in this Task Order are inherently governmental as defined in section 5 of the Federal Activities Inventory Reform Act, Public Law 105-270, and FAR Subpart 7.5. This Task Order will provide contractor support to supplement a Government labor workforce and does not replace any Government employees. Services to be performed will be IAW the Performance Work Statement and this Task Order Statement of Work.

Scope:

The Contractor shall provide all project supervision and labor to perform receiving, storage, rewarehousing, inventory, issue and delivery of material, and inventory. The Contractor shall utilize the Distribution Standard System (DSS).

This is a non-personal service Task Order to perform the tasks described. The Government will not exercise any supervision or control over the Contractor’s employees performing the services herein. Such contract employees shall be accountable solely to the Contractor’s Project Supervisor who, in turn is responsible to the Government.

The Contractor’s primary interaction with the Government shall be through the Contracting Officer (KO), Contracting Officer’s Representative (COR), and the Technical Point of Contact (TPOC). The Government and the Contractor may have employees working in the same area, performing the same or similar functions; however, general instructions on limitations or deadlines, and additional instructions on unusual assignments or those that vary from established procedures will be provided from the KO, COR, or Technical Point of Contact (TPOC) through the Contractor’s Project Supervisor for execution and dissemination to the Contractor’s employees.

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. All Contractor’s employees shall wear ID badges conspicuously on his or her outer clothing above the waste at all times and shall identify themselves as Contractors while in the work place and at meetings.

Specific Task Areas:

Task 1 – Task Order Management The Contractor shall provide a Monthly Status Report specific to each Task Order and the requirements being performed. The Monthly Status Report shall provide the Contractor’s assessment of quality control applied to the Task Order requirements; progress against the acceptable performance levels specified in Paragraph 6 of this Task Order SOW; technical activities performed; accomplishments; problems. The report shall report by month-to-date and Task Order-to-date. The first Monthly Status Report will be required within 30 days after issuance of a task order, and every monthly reporting period thereafter.

Task 2 – Daily Workload Planning Meetings The Project Supervisor shall participate in daily workload planning meetings with the TPOC and determine assignment of Contractor employees according to the Government’s daily workload requirements. The Project Supervisor shall ensure that an adequate number of personnel are assigned to each functional area and shift to accomplish the workload directed by the TPOC.

Task 3 – Receiving The Contractor shall perform the receipt of material. The receiving process begins with the offloading of trucks and ends when the material is physically stowed. The Contractor shall:

1. Offload trucks and stage material. The Contractor shall perform the off-load and tally process, which consists of the physical movement of materiel from a conveyance to the receiving area (off-load) and the completion of a piece count and verification against the bill of lading (tally). This process ensures materiel is delivered to the correct location (warehouse) and that the stated piece count is correct and accurate. The Contractor shall accomplish the general unloading sequence IAW the DLA Distribution (SOP) 4000.01, Receiving – Off Load and Tally.

2. Perform a kind, count, and condition (KCC) visual inspection. The Contractor shall perform KCC IAW the DLA Distribution SOP 4000.08, Receiving – Kind, Count and Condition (KCC), which is the visual and physical examination, identification, and receipt of material. The Contractor can receive mission stock on behalf of the Government; however, the Contractor is not authorized to accept new procurement mission stock on behalf of the Government. Therefore, the Contractor shall not sign block 21a of a DD Form 250. The Contractor shall notify the Government of receipt of any mission stock requiring acceptance and provide documentation for the Government to verify and sign acceptance. The Contractor shall process new procurement receipts for Inspection and Acceptance at Destination, Inspection Origin and Acceptance at Destination and Inspection and Acceptance at Origin IAW DLA Distribution SOP 4000.02, Receiving - Wholesale New Procurement Receipt. The Contractor shall process non-procurement receipts (customer returns, STOs and RDOs) IAW the DLA Distribution Standard Operating Procedure (SOP) 4000.03, Receiving – Non- Procurement Receipts.

3. Weigh and measure material for accurate dimension data, compare to data in DSS and correct if DSS data is incorrect with current Weigh and Dimensions.

4. Process receipts into DSS using the PMRD with 100% accuracy.

5. Stow material in the correct storage location IAW DLA Distribution SOP 4145.02, Stow. The Contractor shall complete the receipt process by stowing the material in an existing location or establishing a new location as required.

Task 4 – Issue The process for issuing material begins with the receipt of MROs, DROs, RDOs, STOs, ZWT transshipments, and non-automated requirements such as those contained on a DD Form 1149 or a DD Form 1348-1A for shipments or local delivery. The process ends for on-base deliveries when the material is delivered, the customer signs the delivery document for confirmation of delivery, and the Contractor closes out the manifest in DSS. The process ends for off-base deliveries when the carrier signs the BOL.

The Contractor shall accomplish issue processing IAW the following:

· DLA Distribution SOP 4145.11, Pack

· DLA Distribution SOP 4145.001, Pick

· DLA Distribution SOP 4540.003, Late Line

· DLA Distribution SOP 4540.014, TDR

· DLA Distribution Process Manual, Warehousing

· DLA Distribution Process Manual, Stock Readiness

· DLAI 4140.04, DLA Packaging Program

· DLAI 4145.4, Stock Readiness

· DLA Distribution Wood Packaging Material Program

The Contractor shall use the Production, Planning and Control (PPC) application of DSS to develop MRO cycles IAW DLA SOP 4000.29, Production, Planning and Control, DLA Distribution Process Manuals, Workload Planning Production and Control (PPC) and Warehousing. Cycles can be automatically planned and released to occur multiple times throughout the day to release existing workload from the Military Services’ material management and logistics systems. The Contractor shall coordinate the MRO cycle schedule and any cycle change requests with the TPOC. The Contractor shall:

1. Select the required stock and perform all physical handling and movement of material from the point of storage to the shipment preparation, packaging, or assembly or disassembly areas, IAW DLA SOP 4145.001, Warehousing Material Release Order (MRO) Pick, which includes but is not limited to:

a. Verify and validate the pick ticket against the material by visually verifying the location, NSN, nomenclature, exception data, quantity, unit of issue, and condition code. When applicable, the shelf life code and expiration date are also verified and validated

b. Select the correct NSN, quantity, CC and unit of issue as specified on the issue document. Typical units of issue include, but are not limited to, each, box, hundred, roll, reel, dozen, and feet. This may require the Contractor to remove banding or strapping, open containers, measure and cut material, reseal containers, and/or re-palletize material.

c. Select material based on exception data and customer specific requirements such as, but not limited to, selecting by serial number, contract number, lot number, color, or manufacturer.

2. The Contractor shall complete packing and labeling actions in preparation for shipping material which includes attaching Military Shipping Labels (MSL), and commercial small parcel shipping labels to all material IAW DLA Distribution SOP 4145.11, Warehousing Pack The Contractor shall prepare material for shipments by visually verifying and validating the NIIN/NSN, quantity, unit of issue, and the visual appearance of the materiel condition against the Issue Release/Receipt Document, DD Form 1348-1A. The Contractor shall correct all discrepancies, which may include but not limited to deficiencies associate with the packaging, packing, marking, labeling, unitization, consolidation and palletization and staging. The Contractor shall include cushioning and dunnage within the pack to ensure the safe transportation of all shipments.

Projected Hours: The Government’s projected hours to complete the tasks in paragraph 3 are as follows:

Level of Effort Labor Categories Project Supervisor. The Contractor shall have, on site, a Project Supervisor during normal work hours throughout the performance period. After normal duty hours, the Project Supervisor shall respond to Government inquiries within two (2) hours. The Project Supervisor shall be familiar with the contract requirements, manage day-to-day issues and activities, attend scheduled and unscheduled meetings and briefings, and be qualified IAW the qualification requirements in C-1.3 Personnel. The Project Supervisor shall possess the basic knowledge and skills required to plan, control and manage the successful completion of the work and shall be qualified to be the Contractor’s on-site supervisor and POC for Government representatives. The Project Supervisor shall be able to provide overall supervision for Contractor employees to include, but not limited to, planning and managing the project professionally, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of the labor-hour services ordered; ensure cost saving factors and quality controls are used to ensure work is performed as scheduled, and at a fair and reasonable cost.

Other labor categories include Warehouse Specialist Leader, Supply Technician and Warehouse Specialist. Contractor employees in these labor categories shall be qualified IAW the qualification requirements in C-1.3 Personnel. In addition to the qualifications identified in C-1.3 Personnel of the basic contract, Contractor personnel shall use DSS in the performance of the Task Order requirements and operate Material Handling Equipment (MHE) that includes but is not limited to 4K forklifts, stock selectors, and pallet jacks.

Warehouse Specialist Leaders. Ensures work is accomplished properly and efficiently. Conveys instructions, policies, and procedures to workforce as directed by supervisor via oral or written communication. Distributes and balances workload to improve work flow and accommodate unexpected work surges.

Warehouse Specialist. Uses DSS, must have MHE license, and be capable of operating forklifts with 4K, 6K, 10K and 15K capacity and Wire Guided Warehouse Cranes.

Supply Technician – shall be qualified IAW the requirements in C-1.3.2 Primary Non-Key Personnel Labor Categories.

Contractor employees shall have a minimum of two years related experience, of which one year shall be using the type of equipment to be operated, or specializing in required expertise. Material handling equipment (MHE) operators will be required to obtain and maintain a valid operating permit for the specific type of MHE (4K, 6K, 10K and 15K capacity) operated during the performance period. The Contractor shall ensure all Contractor employees submit to and pass a controlled substance screening prior to working on-site.

Phase-In Period The Contractor shall participate in a period of phase-in. This period will be for one (1) month with full performance commencement immediately thereafter. The Contractor shall provide a phase-in plan with the technical proposal that details the following:

a) A table that describes the labor categories and number of personnel with labor hours who will comprise the phase-in team. Within five (5) working days of Task Order award, the Contractor shall complete the hiring actions for all key personnel. The Contractor shall submit a resume for all key personnel to the KO for acceptance.

b) Recruitment and hiring of personnel to fill vacancies specific to the Task Order requirements and the timelines for completion of hiring actions. Within ten (10) working days of Task Order award, the Contractor shall complete hiring actions for all other personnel.

c) Completion and submission of Contractor Investigation Requests (CIR). The Contractor shall complete and submit to the COR a CIR for each Expatriate employee to the COR NLT 2 working days after an employee is hired.

d) Completion of entries into the Contractor Verification System (CVS). The Contractor shall complete all entries into the CVS NLT one (1) calendar day of being notified of user ID and password assignment.

e) Preparation and submission of the DD 2875, Systems Authorization Access Request (SAAR). If access to DoD IT data systems is required, the Contractor shall prepare the DD 2875 obtain the signature of the employee, and submit to the COR. All SAARs are requested using the Account Management and Provisioning System (AMPS) (see Technical Library document titled “AMPS DSS RBAC Training” for information on AMPS use and Section C-5.1.3 Information Technology (IT) Data Systems). The Contractor employee must wait until access to the DLA network has been granted and a DLA email account has been established before obtaining the CAC. The COR will notify the Contractor to schedule an appointment to obtain a DLA Common Access Card (CAC).

f) Contingency(s) for immediately initiating hiring actions for personnel that are lost during the first month of full performance.

g) Detailed plans for training contractor personnel with timelines for completion. The Contractor shall identify minimum Contractor-Furnished training requirements (including DSS) for each position and the associated training schedule.

h) Schedule for completion of all phase-in requirements.

During the phase-in period, the Contractor shall provide the COR and TPOC a weekly written report on the status of the tasks outlined in the Phase-In Plan and a summary of hiring actions, completed and pending. The summary shall include, but is not limited to, name of employees, position, certifications, licensing, and training requirements, status of hiring actions, status for submission and approval of NACIs, AIS access (both temporary and permanent).

The Contractor shall provide proof of completion to the COR of all training required prior to the end of the phase-in period.

Prior to the completion of the phase-in period, the TPOC will assess the Contractor’s ability to perform the mission.

Acceptable Performance Levels:

The TPOC will monitor performance to ensure services are received and carried out in accordance with the standards set in this Task Order. This monitoring shall be done via Government inspections. The TPOC will monitor compliance with contract terms and conditions and identify nonconforming services to determine the appropriate action. All work required by the Task Order is subject to surveillance. A “Major” error is defined as a valid error, occurrence, or actions that results in a delay, work stoppage, or re-work impacting material support. A “Minor” error is defined as an error, occurrence, or actions that do not impact material support and does not create a work stoppage, (e.g., administrative, filing, typographical, etc.)

Acceptable Performance Levels (APL)

Quality – Adequate number of personnel are assigned to each functional area to accomplish the daily assigned workload by the end of the shift TPOC review and verification; monitoring.

Deliverable/Delivery Schedule:

The Contractor shall develop and deliver the services listed in the following table. All deliverables shall be accompanied by written delivery notice.

Deliverable Calendar

Place of Performance:

The Contractor shall perform these services primarily in Building 723 at DLA Distribution Anywhere USA.

Work Schedule:

The Contractor shall perform services required under this SOW during the normal operating hours of the Government activity, which is currently Monday-Friday, 1st shift.

The Contractor shall not work surge or extended hours without the authorization of the TPOC/COR. The Contractor shall work weekends, Federal holidays, and before and after normal shift hours when operational requirements dictate. The Contractor shall request overtime in writing IAW Section I of the contract and provide an overtime report to the COR the next normal working day. Documentation of the overtime approval shall accompany the monthly invoice submitted in WAWF. Overtime hours shall be tracked in the Monthly Cost Report for CPFF CLIN (CDRL A019), which is submitted in WAWF with the monthly invoice.

Period of Performance:

The phase-in period will commence on date and will not exceed 30 calendar days. The period of full performance of the requirements will commence NLT date and be completed date.

Government-Furnished Data Systems, Equipment, Materials, Services:

The Government will furnish all operating materials and supplies; material handling equipment (MHE), Information Technology (IT) equipment that includes network equipment, desktop hardware, software, printers, and wireless devices; IT data systems in the performance of the contract requirements. The Government is responsible for the upgrade and maintenance of government-furnished equipment and systems.

The Contractor shall use the following Government-Furnished Data Systems: DSS, WEB SDR, and WEBFLIS. The Contractor’s employees shall complete DSS training prior to the start of full performance.

At no cost to the Contractor, the Government will furnish the services to be used exclusively to perform the requirements of this Task Order that include custodial services, refuse and recycling collection, government forms, emergency medical services, police and fire protection, telephone and utilities.

Contractor-Furnished Equipment, Materials, Services:

The Contractor shall furnish Personal Protective Equipment (PPE) required by OSHA specific to the work being performed (e.g. steel toed safety shoes or boots, work gloves, safety glasses, hearing protection)..

Security:

The Contractor shall submit a Contractor Investigative Request (CIR) for each employee to the TPOC. The TPOC will review the CIR to ensure the appropriate information has been completed to include required signatures. The TPOC will submit the CIR to the supporting DLA Intelligence POC. The DLA Intelligence POC will review the CIR and conduct the initial check to verify if the Contractor employee has a prior investigation and/or eligibility. If the Contractor employee has had a prior investigation or eligibility, the DLA Intelligence POC will sign the CIR and return to the TPOC. If the Contractor employee does not have a prior investigation, the DLA Intelligence POC will provide instructions to the TPOC/employee that will include the preparation and submission of the SF85, OF 306, and fingerprints. (See paragraph C-1.5.3 Personnel Clearance) All positions involving computer activities require a minimum of IT III category eligibility. For this Task Order, all on-site Contractor personnel are required to be IT III eligible. The Contractor shall submit a Contractor Investigative Request (CIR) and a DD Form 2875 for temporary IT III eligibility, with final IT III eligibility contingent upon receiving a favorably adjudicated NACI.

Travel:

Local travel by Contractor personnel is not required in the performance of this task.

Training:

The Contractor shall furnish the following training:

1) Receiving

2) Warehousing (Stow)

3) Warehousing (Pick)

4) Warehousing (Pack)

5) DSS – Receiving

6) DSS - Stow

7) DSS – Pick

8) DSS - Pack

9) Information Assurance (if accessing Government-Furnished Data Systems)

10) Hazardous Communication

11) Combating Trafficking in Persons

12) MHE Operation

13) Counterintelligence

14) Operations Security (OPSEC)

15) Anti-terrorism Training/Force Protection Points of Contact:

The Contracting Officer’s Representative (COR) for this Task Order is Mr. Eric Jensen The Contract Specialist is Mr. Brian Rose, Commercial: 717-770-4673; e-mail: brian.rose@dla.mil. The Technical Point of Contact (TPOC) will be Mr. Joe Smith, e-mail: joe.smith@dla.mil; commercial phone number: 555-123-4567.

The TPOC will be the primary contact at the site. The TPOC will provide general instructions on limitations and deadlines. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. Completed work will be spot-checked by the Government TPOC for adherence to procedures, accuracy, and completeness IAW paragraph 6 of this SOW. The Government TPOC will provide orientation to the Project Supervisor prior to beginning work on the Task Order that will cover topics such as familiarization with the operations, facilities location, equipment usage, assigned parking, and issuance of building passes. The TPOC will assist the Contractor with acquiring access badges and ensuring they have access to the required facilities where the work will be accomplished. The Government TPOC will coordinate and schedule any Government-Furnished training for the Contractor.