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SAQMMA14R0042 Draft RFP - The document has been updated to remove the date associated with the RFI/Industry Day responses. No responses or questions are requested at this time. The draft RFP has been provided for information purposes only.

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Please note that this is a DRAFT Request for Proposal (RFP) for information purposes only, and does not constitute an invitation for bids, a request for proposals, a solicitation, a request for quotes, or an indication the US Government will contract for services and items contained in this notice. The Government does not reimburse respondents for any costs associated with this Draft RFP release.

Request for Proposal SAQMMA14R0042, Afghanistan Life Support Services (ALiSS), is herein issued in draft form. This issuance is for information purposes only.

Executive Summary

This Executive Summary provides a synopsis of important and relevant features of this solicitation. If conflict exists between this summary and the provisions of the solicitation, the provisions of the solicitation govern. Please retrieve all documents from http://www.fbo.gov/.

Due to the evolving U.S. profile in Afghanistan, the schedule for solicitation, award and implementation is aggressive and subject to change.

This solicitation will result in a single award Indefinite Delivery, Indefinite Quantity (IDIQ) contract as defined in FAR 16.504 for non-commercial items; however, the Government reserves the right to issue multiple awards.

The Government shall evaluate one proposal from each offeror. The IDIQ Contract may utilize the following types of contracts: Firm Fixed Price, Cost Plus Fixed Fee, Cost Reimbursable and Time and Materials. The contract will be awarded for a period of one (1) year with four (4) one year options, awarded at the Government's discretion based upon the needs of the Government and continued successful performance of contractor. The NAICS code and size standard used for the ALiSS solicitation is 561210 and the size standard is $35.5M.

There will be a formal source selection with full and open competition, on a Best Value/Trade-off solicitation.

The successful bidder will have demonstrated the ability to recruit a large multinational workforce quickly, possess knowledge of host country (Afghanistan) labor and business laws and customs, and have experience in conducting support services and operations in austere and challenging environments.

Offerors must be able to demonstrate the existence of a current U.S. facility clearance to the SECRET level IAW DoDD 5220.22, National Industrial Security Program Operating Manual. This SECRET level clearance may also apply to affiliates, team members, and subcontractors if they have access to classified information or areas.

All offerors shall submit the required Facility Clearances for all entities who will be handling classified information to include, but not limited to: subcontractors, teaming, and any joint ventures. The documentation identifying the offerors Facility Clearance(s) shall be submitted by the proposal due date. The lack of the proper Facility Clearance(s) will remove the offeror from further consideration of a contract award.

Please note that the prime contractor shall be required to have an approved cost accounting and purchasing system in place at time of award.

Schedule of Events

March 17, 2014
RFI/Industry Day responses from Industry due
April 7, 2014 (estimated)
RFP release
April 26, 2014 (estimated)
Site Survey – Afghanistan
June 2, 2014 (estimated)
Proposals due

Afghanistan Life Support Services (ALiSS) U.S. Department of State

SAQMMA14R0042 (Draft RFP– 03/17/2014) Page 2 of 157

TABLE OF CONTENTS

Section B- supplies or services and prices/costs

B.1 OVERVIEW

B.2 TYPE OF CONTRACT (11/2008)

B.3 MINIMUM AND MAXIMUM QUANTITIES (11/2008)

B.4 GENERAL PRICING INFORMATION

B.4.1 PRICING OF TASK ORDERS

B.5 CLIN STRUCTURE

B.6 RESERVED

B.7 AFGHANISTAN LIFE SUPPORT SERVICES

B.8 OTHER DIRECT COSTS

B.9 RESERVED

B.10 GENERAL PAYMENT INFORMATION

B.11 PROVISIONAL BILLING INDIRECT COST RATES

B.12 CEILING INDIRECT COST RATES

B.13 TRAVEL COSTS

B.14 FUNDING

Section C- Description/Specifications/Statement of Work (SOW)

C.1 GENERAL PURPOSE AND OBJECTIVES

C.2 BACKGROUND INFORMATION

C.3 DESCRIPTION OF SITES

C.3.1. KABUL

C.3.1.1 RESTRICTED ACCESS TO KABUL

C.3.2 ADDITIONAL DOS PRESENCE LOCATIONS

C.4 TYPES OF SERVICES / OBJECTIVES

C.4.1 STANDARD SERVICES

C.4.1.1 FOOD SERVICES

C.4.1.1.1 FOOD STANDARD

C.4.1.2 FIRE PROTECTION SERVICES

C.4.1.3 MEDICAL SERVICES

C.4.1.4 SUPPORT SERVICES

C.4.1.5 WAREHOUSE SERVICES

C.4.1.6 VEHICLE MAINTENANCE SERVICES

C.4.2 OPTIONAL SERVICES

C.4.2.1 FUEL SERVICES

C.4.2.2 POSTAL SERVICES

C.4.2.3 WASTE MANAGEMENT

C.4.2.4 RECREATION SERVICES

C.4.2.5 LAUNDRY SERVICES

C.4.2.6 TRANSPORTATION SERVICES

C.4.2.7 AIRFIELD SERVICES

C.5 STANDARD WORK WEEK

C.6 PROGRAM EXECUTIVE OFFICE (PEO)

C.7 DEFINITIONS

Section D- Packaging and Marking

D.1 MARKING OF REPORTS (11/2008)

D.2 PACKING LIST(S) (11/2008)

D.3 WARRANTY NOTIFICATION (11/2008)

D.4 DATA PACKAGING REQUIREMENTS

Section E- Inspection and Acceptance

E.1 CLAUSES INCORPORATED BY REFERENCE

E.2 ACCEPTABLE LEVELS OF PERFORMANCE

E.3 CONTRACTOR SELF REPORTING OF NON-COMPLIANT SERVICES

E.4 INSPECTION AND ACCEPTANCE – SERVICES

E.4.1 SURVEILLANCE

E.4.2 STANDARD

E.4.3 PROCEDURES

Section F- Deliveries or Performance

F.1 CLAUSES INCORPORATED BY REFERENCE

F.2 PERIOD OF PERFORMANCE

F.2.1 PHASE-OUT PLAN

F.3 PLACE OF PERFORMANCE (11/2008)

F.4 NOTICE OF CONTRACT AWARD

F.5 DELIVERABLES

F.5.1 DEFINITIONS

Section G- Contract Administration Data

G.1 DESIGNATION OF ADMINISTRATIVE CONTRACTING OFFICE

G.1.1 CONTRACTING OFFICER (CO)

G.1.2 CONTRACTING OFFICERS REPRESENTATIVE (COR)

G.1.2.1 CONTRACTING OFFICERS REPRESENTATIVE DOSAR 652.242-70 (AUG 1999)

G.1.3 INDEPENDENT VERIFICATION AND VALIDATION (IV&V) SERVICES

G.1.4 CONTRACT MANAGEMENT OFFICE (CMO)

G.2 INVOICE AND REPORTING REQUIREMENTS

G.3 REQUIRED INVOICE INFORMATION

G.4 DEPARTMENT OF STATE INVOICE INSTRUCTIONS (10/2011)

G.5 FINAL INVOICE

Section H- Special Contract Requirements

H.1 TRAVEL AND TRANSPORTATION

H.1.1 DEVICES

H.2 MEDICAL SERVICES

H.2.1 EMERGENCY MEDICAL SERVICES

H.3 LICENSES, BONDS, AND PERMITS

H.4 USE OF FACILITIES

H.5 INSURANCE

H.5.1 INSURANCE REQUIREMENTS (11/2008)

H.5.2 CERTIFICATE OF INSURANCE

H.5.3 MEDICAL MALPRACTICE

H.5.4 SECURITY EVACUATION OF CONTRACTOR PERSONNEL

H.5.5 GOVERNMENT LIABILITY AND INSURANCE

H.6 CONTRACTOR COMMITMENTS AND WARRANTIES

H.6.1 SPECIAL WARRANTIES

H.6.2 WARRANTY/CERTIFICATE OF MAINTAINABILITY

H.6.3 CONTRACTOR COMMITMENTS, WARRANTIES, AND REPRESENTATIONS (11/2008)

H.7 CONTRACTOR PERSONNEL MEDICAL REQUIREMENTS

H.8 EQUIPMENT AND PROPERTY

H.8.1 MATERIALS AND EQUIPMENT

H.8.2 GOVERNMENT FURNISHED

H.8.2.1 GOVERNMENT-FURNISHED EQUIPMENT AND SPACE (ON-SITE) (11/08)

H.8.2.2 GOVERNMENT-FURNISHED DATA (11/2008)

H.8.2.3 GOVERNMENT-FURNISHED MATERIAL (11/2008)

H.8.2.4 GOVERNMENT FURNISHED PROPERTY

H.8.2.4.1 PRE-INVENTORY MEETINGS

H.8.2.4.2 GOVERNMENT-FURNISHED PROPERTY (11/2008)

H.8.3 CONTRACTOR INVENTORY PROGRAM

H.8.4 UNIFORMS

H.9 IMPORTED MATERIALS AND EQUIPMENT

H.10 SECURITY

H.10.1 SECURITY CLEARANCE REQUIREMENTS

H.10.1.1 SECURITY VETTING OF CONTRACTOR PERSONNEL

H.10.1.2 MODERATE RISK PUBLIC TRUST (MRPT) CERTIFICATION PROCESSING

H.10.1.3 OFFICE OF PERSONNEL MANAGEMENT (OPM) PORTAL ACCESS

H.10.1.4 TERMINATIONS, RESIGNATIONS AND CANCELLATIONS

H.10.1.5 ADVERSE INFORMATION

H.10.1.6 SUBCONTRACTORS

H.10.1.7 JOINT VENTURES

H.10.2 IDENTIFICATION BADGES

H.10.2.1 DOD COMMON ACCESS CARD (CAC)

H.10.3 DUAL CITIZENSHIP

H.10.4 REPORTING ADVERSE FINANCIAL SITUATION AND CERTAIN ARRESTS

H.10.5 SUPPLY CHAIN SECURITY

H.11 FOREIGN CONTRACTOR PERSONNEL (LN AND TCNS) AND SUBCONTRACTORS

H.11.1 DEPARTMENT ACCESS FOR NON-U.S. CITIZENS

H.11.2 LOCAL HOST COUNTRY SUBCONTRACTOR(S) AND PERSONNEL

H.11.3 POTENTIAL FOREIGN SUBCONTRACTORS

H.12 SECURING INFORMATION

H.12.1 DOCUMENT PROTECTION

H.12.2 PROJECT DOCUMENT PROTECTION

H.12.3 DOCUMENT REVIEW

H.12.4 SENSITIVE INFORMATION TRANSMISSION

H.12.5 CLASSIFIED MATERIAL TRANSMISSION

H.12.6 THUMB DRIVES, JUMP DRIVES, AND OTHER PORTABLE STORAGE DEVISES

H.12.7 COMPUTER EQUIPMENT IN CONTRACTOR OFFICES AT THE SITE

H.12.8 DOCUMENTATION CONTROL

H.12.9 SAFEGUARDING AND RELEASE OF CLASSIFIED AND SENSITIVE BUT UNCLASSIFIED INFORMATION

H.12.10 LEGAL DISPUTES

H.12.11 PUBLIC RELEASE OF INFORMATION

H.12.11.1 MEDIA RELATIONS

H.12.12 DOCUMENTS – OWNERSHIP AND USE

H.12.13 SAFEGUARDING OF INFORMATION (11/2008)

H.12.13.1 DISPOSITION AND RETENTION OF CLASSIFIED MATERIAL

H.13 CONTRACTOR LIFE SERVICES SUPPORT

H.13.1 USE OF THE SYNCHRONIZED PRE-DEPLOYMENT AND OPERATIONAL TRACKER (SPOT) (09/2012)

H.13.2 FLIGHTS

H.14 CONTRACT REPORTING

H.14.1 FOREIGN CONTRACT REPORTING

H.14.2 REPORTING MARRIAGE, INTENT TO MARRY, COHABITATION, OR OTHER CONTINUING BONDS OF AFFECTION WITH FOREIGN NATIONALS

H.15 REMOVAL FROM DUTY

H.16 CONTRACTOR PERSONNEL DISCIPLINE

H.16.1 STANDARDS OF CONDUCT

H.16.2 NON-FRATERNIZATION POLICY

H.17 RESERVED

H.18 RESPONSIBILITY OF CONTRACTOR

H.19 KEY PERSONNEL (11/2008)

H.20 RESERVED

H.21 RESERVED

H.22 SAFETY

H.23 ORDERING

H.23.1 ORDERING PROCEDURES (11/2008)

H.23.2 TASK ORDERS

H.23.2.1 TASK ORDER MANAGEMENT PLAN

H.23.2.2 TASK ORDER AWARD

H.23.2.3 COMMENCEMENT OF PERFORMANCE

H.23.3 ISSUANCE OF TASK ORDERS FOR UNSCHEDULED/EMERGENCY WORK

H.23.4 UNILATERALLY ISSUED TASK ORDERS

H.23.5 ASSOCIATE CONTRACTOR AGREEMENT (APR 2008)

H.23.6 RECRUITMENT OF THIRD COUNTRY NATIONALS FOR PERFORMANCE ON DEPARTMENT OF STATE CONTRACTS (10/2012)

H.23.6.1 HOUSING

H.23.7 SUBCONTRACTORS AND SUPPLIERS

H.24 COR DIRECTION

H.24.1 TECHNICAL DIRECTION (11/2008)

H.24.2 PERFORMANCE

H.25 RECORD KEEPING

H.26 LAWS AND REGULATIONS

H.26.1 GOVERNING LAW

H.26.2 LAWS AND REGULATIONS

H.27 NONPAYMENT FOR UNAUTHORIZED WORK (11/2008)

H.28 NONCOMPLIANCE WITH CONTRACT REQUIREMENTS

H.29 CONTRACTOR IDENTIFICATION (11/2008)

H.30 PRE-DEPLOYMENT COUNTER TERRORISM TRAINING

H.31 INCORPORATION OF SUBCONTRACTING PLAN

Section I- Contract Clauses

I.1 CLAUSES INCORPORATED BY REFERENCE

I.2 FAR CLAUSES INCORPORATED IN FULL TEXT

I.3 DEPARTMENT OF STATE ACQUISITION REGULATIONS (DOSAR) CLAUSES

Section J- List of Documents, Exhibits, and Other Attachments Section K- Representations, Certification, and Other Statements of Offerors

K.1 FAR PROVISIONS INCORPORATED IN FULL TEXT

FAR 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (JUL 2013)

FAR 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013)

FAR 52.230-1 COST ACCOUNTING STANDARDS NOTICES AND CERTIFICATION (MAY 2012)

K.2 DEPARTMENT OF STATE ACQUISITION REGULATION (DOSAR) CLAUSES

K.3 LOCAL CLAUSES

K.4 AUTHORIZED CONTRACT ADMINISTRATOR

Section L- Instructions, Conditions, and Notices to Offerors or Respondents.

L.1 FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

L.2 SITE VISIT

L.3 FAR 216-1 TYPE OF CONTRACT (APR 1984)

L.4 FAR 52.233-2 SERVICE OF PROTEST (SEPT 2008)

L.5 DOSAR 652.206-70 COMPETITION ADVOCATE/OMBUDSMAN (AUG 1999)

L.6 CONTRACT AWARD

L.7 ALTERNATE OFFER INFORMATION

L.8 SOLICITATION RESPONSE

L.9 TIME, PLACE, AND SUBMISSION OF OFFER

L.9.1 ACCEPTANCE PERIOD

L.10 DISCUSSIONS WITH THE OFFEROR

L.11 DISPOSITION OF OFFERS

L.12 DEBRIEFINGS

L.13 OFFEROR QUESTIONS AND/ OR CLARIFICATIONS

L.14 SUBCONTRACTING

L.15 GENERAL PROPOSAL INSTRUCTIONS

L.15.1 TASK ORDER REQUESTS

L.15.2 CROSS-REFERENCE MATRIX

L.16 SPECIFIC PROPOSAL INSTRUCTIONS

L.16.1 TECHNICAL PROPOSAL – VOLUME ONE

L.16.1.1 MANAGEMENT PLAN

L.16.2 EXPERIENCE AND PAST PERFORMANCE (EXTENSION OF TECHNICAL PROPOSAL)– VOLUME TWO

L.16.2.1 RELEVANT EXPERIENCE (TAB A)

L.16.2.3 PAST PERFORMANCE (TAB B)

L.16.3 PRICE PROPOSAL – VOLUME THREE

L.16.4 BUSINESS MANAGEMENT PLAN – VOLUME FOUR

L.16.4.1 STANDARD FORM 33 (SF33) (TAB A)

L.16.4.2 BUSINESS MANAGEMENT (TAB B)

L. 16.4.3 BUSINESS SYSTEMS AND JOINT VENTURES (TAB C)

L. 16.4.4 REPRESENTATIONS AND CERTIFICATIONS (TAB D)

L.16.5 SMALL BUSINESS SUBCONTRACTING PLAN- VOLUME FIVE

L.17 ORAL TECHNICAL PROPOSAL INSTRUCTIONS

L.17.1 ORAL TECHNICAL PROPOSAL PRESENTATION- CONSTRAINTS

L.17.2 ORAL TECHNICAL PROPOSAL PRESENTATION- MEDIA

L.17.3 ORAL TECHNICAL PROPOSAL PRESENTATION- SCHEDULING

L.17.4 RECORDING OF THE ORAL TECHNICAL PROPOSAL PRESENTATION

Section M- Evaluation Factors for Award

M.1 PROVISION INCORPORATED BY REFERENCE

M.2 NUMBER OF AWARDS

M.3 ELIGIBILITY FOR AWARD

M.3.1 RESPONSIBILITY DETERMINATION

M.4 AWARD PROCESS

M.5 SOLICITATION AMENDMENT

M.6 EVALUATION SUPPORT

M.7 USE OF SUPPORTING INFORMATION

M.8 EVALUATION FACTORS

M.9 BASIS FOR AWARD

M.9.1 ORDER OF IMPORTANCE

M.10 EVALUATION

M.10.1 TECHNICAL FACTORS

M.10.1.1 MANAGEMENT PLAN (FACTOR 1)

M.10.1.2 SAMPLE TASK ORDERS (FACTOR 2)

M.10.1.3 EXPERIENCE AND PAST PERFORMANCE (FACTOR 3)

M.10.2 PRICE FACTORS

M.10.2.1 PRICE (FACTOR 4)

M.10.2.2 BUSINESS MANAGEMENT PLAN (FACTOR 5)

M.10.3 SMALL BUSINESS SUBCONTRACTING (FACTOR 6)

M.11 EVALUATION OF PERFORMANCE YEAR OPTIONS

M.12 TASK ORDER

M.13 ORAL PRESENTATION

Section B- supplies or services and prices/costs

The Contractor shall provide the Department of State’s (DOS’) South and Central Asian (SCA) Affairs Bureau with life support services for the Embassy Compound (EC) in Kabul, Afghanistan and other U.S. government sites within the country. The Contractor shall provide the necessary services, equipment, supplies, personnel, facilities, and other work described in this contract and resultant task orders.

B.1 Overview

The Department of State (DOS) and the Department of Defense (DOD) will complete the transition from a DOD-led U.S. presence in Afghanistan to a DOS-led U.S. presence. That lead responsibility includes not only the principal responsibility for the diplomatic mission, but also the responsibility for providing life support services to U.S. government Chief of Mission personnel in Afghanistan including Embassy staff, Office of Security Cooperation personnel, some contractor personnel, and potentially support for other U.S. Government (USG) operations and facilities within Afghanistan. The Afghanistan Life Support Services (ALiSS) program includes food operations and logistics, fire protection, vehicle maintenance services, laundry services, medical services, Regional Security Officer (RSO) support, warehouse operations, and miscellaneous support services and workforce augmentation personnel currently provided through other programs, Interagency Agreements or contracts.

Services will be provided at, but not limited to, the Kabul Embassy Complex, which includes the Kabul Embassy Compound (East and West) and the sites currently known as Camp Eggers and Camp Seitz. Other locations within Kabul may be identified at future dates, but for the purposes of this solicitation, contractors will only be bidding for and evaluated for this area.

Other areas that may be included for future contract expansion may include:

· Consulate General Herat and supporting facilities;

· Consulate General Mazar-e Sharif and supporting facilities; and

· Other USG sites as determined.

B.2 TYPE OF CONTRACT (11/2008)

This is an indefinite-delivery, indefinite-quantity (IDIQ) contract, as defined in FAR 16.504 (Indefinite-Quantity Contracts), for non-commercial items. Contract types for the individual task orders will fall under one or more of the following, depending on the type, complexity, and urgency of the task order requirement: fixed-price, cost-reimbursement, labor-hour, and/or time-and-materials. If a task order will be performance-based, its requirements will be conveyed and administered at the task order level.

B.3 MINIMUM AND MAXIMUM QUANTITIES (11/2008)

Per FAR 52.216-22 "INDEFINITE QUANTITY," the minimum for this indefinite quantity contract shall be any quantity or combination of supplies and services equal to the amount(s) set forth below. $100,000.00

The Government shall meet the contract minimum, which is inclusive of all direct costs, indirect costs, and profit/fee, through the issuance of task order(s) within the contract’s five-year period of performance (base year plus four option years).

The maximum for this indefinite quantity contract (including options) shall be any quantity or combination of supplies and services equal to $1,000,000,000.00 (inclusive of all direct costs, indirect costs, and profit/fees).

B.4 General Pricing Information

This section will be provided at the time of the release of the RFP.

B.4.1 Pricing of Task Orders Individual Task Orders will be issued as requirements occur. Task Orders will specify work to be performed and will reflect the labor rates of the proposed staff in effect when the task order is issued (in accordance with the provisions contained in Section B of the IDIQ contract and the award task order(s). The Contractor shall perform all services in accordance with the task order SOW, PWS, or SOO. The terms and conditions set forth in the IDIQ contract will always apply. All Task Orders will be fixed price, time and materials/labor hour, or cost plus fixed fee. The period of performance of a Task Order may extend past the IDIQ contract’s expiration date for a period not to exceed five (5) years in total.

B.5 CLIN Structure

This section will be provided at the time of the release of the RFP.

B.6 Reserved

B.7 afghanistan Life Support Services

This section will be provided at the time of the release of the RFP.

B.8 Other Direct Costs

This section will be provided at the time of the release of the RFP.

B.9 Reserved

B.10 GENERAL PAYMENT INFORMATION

This section will be provided at the time of the release of the RFP.

B.11 PROVISIONAL BILLING INDIRECT COST RATES

This section will be provided at the time of the release of the RFP.

B.12 CEILING INDIRECT COST RATES

This section will be provided at the time of the release of the RFP.

B.13 TRAVEL COSTS

This section will be provided at the time of the release of the RFP.

B.14 Funding

Funds for the services provided will be obligated, at the task order level, as they become available, or excess funds de-obligated at the task order level, by modification to the task order contracts unilaterally by the Government. The Contractor will only be paid for effort that has been authorized by the Government and performed in accordance with the contract specifications, except for the minimum amount guaranteed if the Contractor meets the requirements as stated in Section B.3.

Section C- Description/Specifications/Statement of Work (SOW)

C.1 General Purpose and Objectives

This requirement is in support of the U.S. Department of State (DOS) Mission in Afghanistan. The requirement is for life support services for the Kabul Embassy Compound (KEC) and other U.S. government sites within Afghanistan.

This SOW establishes general Contractor requirements for Afghanistan Life Support Services (ALiSS) contract for support functions to the DOS in the country of Afghanistan. The Contractor shall furnish all supervision, labor, housing (unless provided by the USG for a limited number of contractor employees providing critical services), and transportation required for the satisfactory performance of work, as specified in each task order.

The current U.S. Mission Afghanistan is centered in Kabul, Afghanistan. DOS sites within Kabul include the U.S. Embassy compound, Camp Eggers, Camp Seitz, Camp Sullivan, and Camp Alvarado. Additional Mission Afghanistan sites may include, but are not limited to, the following:

· Consulate General Herat and supporting facilities (including Camp Kodiak)

· Consulate General Mazar-e Sharif and supporting facilities (including Camp Little Bear)

· Kandahar Diplomatic Presence

· Jalalabad Diplomatic Presence

· Bagram Embassy Liaison Office

The Government reserves the right to expand the list of sites supported by ALiSS during the life of this contract. This may be in the form of a comprehensive assignment of ALiSS tasks to a specific location, or a menu of tasks assigned on an as-needed basis.

C.2 Background Information

December 2014 will mark the end of the International Security Assistance Force (ISAF) mission, with Afghan forces taking the lead for security nationwide. This shift from military to civilian leadership will also have implications for the Department of State. Along with the principal responsibility for the diplomatic mission, DOS will have the responsibility for providing life support services to U.S. government Chief of Mission personnel in Afghanistan including Embassy staff, and DOS contractor personnel. Those life support services include, but are not limited to, food services, fire protection services, medical services support, and miscellaneous support services. Many of these services have been provided under interagency agreement contracts administered by the DOD, such as the Logistics Civil Augmentation Program (LOGCAP) and supporting Defense Logistics Agency (DLA) contracts.

C.3 Description of Sites

C.3.1. Kabul

A general description of the Kabul site is provided below.

U.S. Embassy Kabul, also known as the Kabul Embassy Compound (KEC)

The U.S. Embassy is located on Great Masood Road between Radio Afghanistan/Ministry of Transportation and the Ministry of Public Health in Kabul. The Embassy compound is located three miles from the airport, in an area of Kabul containing local government buildings and other international diplomatic and military entities (the “Diplomatic Zone”). The Embassy is one of the largest U.S. embassies in the world. The mission of the United States Embassy in Kabul is to represent the United States of America to the Government of the Islamic Republic of Afghanistan (GIRoA). The U.S. Ambassador COM (Chief of Mission) is the U.S. President's representation to the GIRoA.

The Embassy is divided into the East and West compounds. The East compound is approximately 25 acres in size which includes the Housing Area (6 acres). The West compound is approximately 24 acres which contains the Chancery and Embassy offices.

The East Compound holds several offices in temporary buildings as well as temporary living quarters. The West Compound includes the New Chancery, the Old Chancery, three staff diplomatic apartment buildings (“SDAs”), and the Marine House. The West Compound also has a number of non-permanent buildings, offices and residences.

By late summer 2017, construction will be completed on three new SDAs, a new Office Annex, a new Office Building Annex, an extension to the warehouse, and an extension to the Marine House. The Embassy’s total permanent capacity will house 858 staff.

The KEC contains two major cafeterias with one on the West Embassy compound and the second on the East Compound. A third cafeteria is under construction within the new Office Annex in the West Compound and is expected to be operational by January 1, 2015. Each cafeteria offers three main meals per day seven days a week, as well as a salad/sandwich bar for afterhours dining.

The cafeteria on the West Compound is a 390 m2 facility that has a seating capacity for roughly 160 personnel. This area does not include the various refrigerated vans and containers used for storage of frozen, chilled and dry food or supplies. The food storage area is within 20 meters of the cafeteria. The dining area is 109 m2, kitchen 95 m2, and serving lines 96 m2. The food preparation areas and equipment are primarily designed for “heat and serve” operations. Post has plans to upgrade kitchen preparation area to allow for full meals to be cooked rather than just “heat and serve” capability but these modifications are unlikely to be completed by January 1, 2015. All equipment and furnishings are in serviceable condition.

The cafeteria on the East Compound is a 300 m2facility that has a seating capacity of roughly 150 personnel. This area does not include the various refrigerated vans and containers used for storage of frozen, chilled and dry food or supplies. The food storage area is within 20 meters of the cafeteria. The dining area is 200 m2, kitchen 100 m2, and serving lines 43 m2. The food preparation areas and equipment are primarily designed for “heat and serve” operations. All equipment and furnishings are in serviceable condition. Planning is underway to upgrade to upgrade the East side cafeteria but initial service will be “heat and serve”.

Food Service Container Storage:

· East Side

· Two 20’ refrigerator containers

· Two 10’ freezer containers

· Two 20’ dry storage containers

· Two 40’ freezer containers

· Two 20’ material storage containers

· West side

· Two 20’ freezer containers

· One 20’ refrigerator container

· One 20’ dry storage container

· Four 20’ Material storage containers

· One 40’ material storage container

Local Nationals (LNs) are only entitled to lunch meals, not breakfast or dinner, during the work week. The largest feeding requirement occurs during lunch time during week days.

Hours of Operation: Hours of operation will follow the established hours for food service operations within the KEC:

· Cafeteria (both East and West Compounds – seven days per week):

· Breakfast: 6:00 am – 9:00 am

· Lunch:11:30 a.m. – 2:00 p.m.
· Dinner:6:00 p.m. – 9:00 p.m.

· Salad/Sandwich Bar: 2:00 p.m. – 6:00 p.m. and 9:00 p.m. – midnight

· Snacks – 6:00 a.m. - midnight

New Office Annex Cafeteria: The new building is anticipated to be completed October 2014.

Description to be provided at the time of the release of the RFP.

Camp Eggers

Camp Eggers is located approximately 400 meters southwest of U.S. Embassy. Diplomatic Security intends to have a security contractor camp at this facility that will have a cafeteria, gym, dog kennels, medical unit, mail room, armories, logistics center, laundry facilities, a waste water treatment plant, workshops, guard towers and booths, electric plant, and security vehicle parking areas. The main office space will be an existing leased building for security contractors and Department of State personnel. The majority of the housing will be containerized housing units (CHUs). The electric plant will be six diesel generators that will provide primary power for the entire camp. There will be wells added to the camp to provide water and the water will be treated. The camp population will be 1,500 personnel and Phase One construction should be completed by mid-2015.[footnoteRef:2] [2: For purposes of responding to this solicitation, Bidders are not required to include support for this site.

Camp Seitz

The facility is located approximately 300 meters southwest of the U.S. Embassy, and is approximately seven acres. Camp Seitz serves as office and living areas for security contractors. The facilities on compound currently include a cafeteria, gym, dog kennels, medical center, mail room, armories, logistics centers, laundry facilities, guard towers and booths and security vehicle parking areas. The primary office space is the former Iraqi Embassy and the housing areas are a combination of villas and containerized housing units. Electric is provided thru two diesel generators that can power the entire camp. There are water wells on the compound and it is suitable for showering, but not for drinking. The camp population is currently 620 personnel, but the number will likely rise to nearly 800 by mid-2015. The Government intends to improve the property to include a helicopter landing zone (HLZ), medical primary care/trauma facility, and an additional 160 housing units.

Camp Sullivan

Camp Sullivan is a 20.9-acre property located near the airport and is 4.18 kilometers from the Embassy. This facility includes a firing range.[footnoteRef:3] [3: For purposes of responding to this solicitation, Bidders are not required to include support for this site.]

Camp Alvarado

Camp Alvarado is a non-COM platform located at the Kabul International Airport. It serves as the main aviation hub for our Embassy Air operations, as well as for INL tactical counter-narcotics missions. Facilities include housing CHUs, DFAC, passenger terminal, and hangars.[footnoteRef:4] [4: For purposes of responding to this solicitation, Bidders are not required to include support for this site.]

C.3.1.1 Restricted Access to Kabul

Note: Large trucks are not allowed to move through Kabul during the day so most large deliveries must be made after 7:00 p.m. This limitation will impact ALiSS operations to include food logistics and warehouse operations.

C.3.2 Additional DOS Presence Locations The below is provided for information purposes only and is not part of the solicitation.

Camp Valdes

There is a non-Chief of Mission (COM) platform outside the Kandahar Diplomatic Presence at Kandahar Air Field (KAF). Located on the KAF flight line, it serves as a major aviation hub for personnel and cargo as well as for INL tactical counter-narcotics missions. Facilities include housing CHUs, DFAC, passenger terminal, and hangars.

Consulate Herat

The diplomatic platform in Herat is a full Consulate. The current location, in a former “five star” luxury hotel, houses all COM operations in the consular district. The site provides housing, offices, a large dining facility that can be used as a shura/conference center, and other traditional Consulate components. The Consulate is currently negotiating for the acquisition of additional adjacent property to provide the potential for a helicopter landing zone. Projected post-2014 staffing in Herat is 101 (27 US direct hire/ 74 Local Employed Staff).

Camp Kodiak

A non-COM security contractor man-camp, Camp Kodiak, is located approximately two kilometers from the Consulate in Herat. It is approximately 8 acres, in a rectangular shape and is enclosed by a robust perimeter wall. Camp Kodiak is located on the north side of Herat, approximately 2.4 km west of the US Consulate and approximately 19 miles northwest of the Herat International Airport. Contained on the Camp are accommodations for 210 personnel, with an 29 additional individual housing units that are under construction and a DFAC which can seat 75 personnel at one sitting. Contained on the north end of the Camp is a HLZ which has accommodated three Blackhawk Helicopters at one time. There is sufficient parking on the compound for at least 70 vehicles. Camp Kodiak has two large generators and one small generator with an underground 40K liter diesel storage tank. The Camp has a totally enclosed K-9 Kennel facility with seven separate kennels and a fenced in run area for K-9 exercise. Next to the kennels is a TALON Firearms Range, which is used for the majority of the required firearms qualifications due to the lack of ‘secure’ ranges in the area.

Consulate Mazar-e Sharif

The diplomatic platform is a formal Consulate that will continue to be located at the German NATO base, Camp Marmal, until NATO military forces withdraw from the base. The Consulate operates from U.S. and NATO military constructed hardened office space, plywood temporary office structures, hardened housing units, and containerized housing units. Life support is provided largely by German NATO forces at Camp Marmal, with limited support from U.S. military forces. Projected post-2014 staffing at this location is 70 (20 US direct hire / 50 Local Employed Staff).

Camp Little Bear A non-COM security contractor man-camp, Camp Little Bear, is located approximately six kilometers from the Consulate in Mazar-e Sharif.

The North Atlantic Treaty Organization/International Security Assistance Force (NATO/ISAF) facility in Regional Command North (RC-N) at Camp Marmal is located approximately 30 minutes from contractor’s man-camp facility at Camp Little Bear (CLB). CLB - formerly a hotel and tractor dealership - has a footprint of approximately 7 acres. A 7m fortified stone retaining wall runs the entire front side of CLB. CLB has a single entrance/exit, a helicopter staging/landing area located in the center of the camp and is approximately 15 kilometers from Mazar International Airport. CLB’s dining facility will seat 90 personnel. CLB is self- sufficient with 2 caterpillar generators providing power. Diesel fuel maximum capacity is 2 X 40,000 (total 80,000) gallon tanks. CLB has parking for at least 50 vehicles. CLB has 165 bed spaces, 6 K-9 kennels, a complete medical clinic, automotive garage, gym, firing range, armory, ammo vault, laundry facility, 300 m2 storage of uniform and support equipment, a water storage tank for showers, etc. and a 30,000 liter per day well.

Diplomatic Presence, Kandahar

The diplomatic platform at Kandahar will continue to be located on the U.S. NATO Kandahar Air Field until all U.S. and NATO military forces withdraw from the Air Field. The diplomatic platform operates from a two-acre compound in close proximity to Camp Valdes, known as the “C&C Compound” site. The compound supports 27 direct hire employees and 7 Locally Employed Staff, but the compound is capable of supporting 50+ personnel with housing and office space. The compound provides office space for 16 people but could be retrofitted to accommodate the entire platform, if needed. The site includes a dining facility that is not utilized at this time. It also includes recreational facilities, gymnasium, picnic area, and shop space.

Diplomatic Presence, Jalalabad

The diplomatic platform at Jalalabad is located on U.S. military forces’ base FOB Fenty, adjacent to Jalalabad Air Field. The diplomatic platform operates from U.S. military constructed hardened office space, plywood temporary office structures, and hardened housing units. U.S. military forces at FOB Fenty provide all life support. There is no DOS security contractor staff at Jalalabad and all current and foreseeable future movements depend upon military assets. Projected post-2014 staffing at this location is 9 (6 US direct hire / 3 Local Employed Staff).

Diplomatic Liaison Office, Bagram Airfield

The Liaison Office will operate from U.S. military constructed hardened office space and reside in housing units provided by the military. U.S. and NATO military forces at BAF provide all life support. There is no State Department security contractor staff at Bagram and all movements depend upon military assets. Projected staffing at this location is 5 US direct hire.

C.4 Types of Services / Objectives

· Food services and logistics; to include planning, procurement, storage, and delivery;

· Fire Protection Services

· Medical Services

· Support Services, Staff Augmentation

· Warehouse Management Services

· Vehicle Maintenance Services

The following life support services requirements will be included as optional services to be exercised at the Government’s discretion:

· Fuel support and logistics, to include procurement, storage, delivery and planning

· Postal Services Support

· Waste Management Services, to include solid, gray- and black-water, recycling.

· Recreational Services Management and/or support

· Laundry Services

· Transportation Services

· Airfield Services and operations

The Contractor shall comply with U.S. laws and regulations, as well as the Government of Islamic Republic of Afghanistan (GIRoA) laws and regulations as applicable.

C.4.1 Standard Services

C.4.1.1 Food Services

The DOS goal is to normalize food operations, meet mission requirements, control costs and provide good service to our communities. Currently (and for the near future) there are many limitations to normalization in Afghanistan. However, the approach to food operations and management should allow for change management and an evolving business plan as the situation in Afghanistan changes.

At a normal DOS site, cafeterias, snack bars and vending machines are part of a licensor-licensee agreement between the Embassy and a contractor, and it is typically a Point of Sale (POS) operation. Embassy personnel (DOS employees and contractors) can choose to dine in a USG dining facility, go to one of the association-managed restaurants on the compound, bring in their lunch, go home to eat, or leave the Embassy compound to eat “on the economy.” The cafeteria and other food operations within those embassies are served by local contractors, local workers, and the food is purchased from the local economy.

Initially, under ALiSS the meal operations will stay the same—an “all you can eat” buffet and service line, with food primarily sourced through DLA. As the program evolves, diners will use meal cards to pay for their meals and the food will come from local, regional and international commercial sources. As the situation in Afghanistan moves towards a more normalized existence, food operations will be more in line with other embassies and are planned to evolve toward cash payments for meals, snacks, and other food items.

The Contractor will establish and operate the cafeterias in a fixed setting provided by the Government. The cafeteria will consist of an enclosed and environment-controlled space that is fully furnished and has Government Furnished Equipment (GFE) that is up-to-date and fully maintained.

The following is a list of food related services that the contractor will be required to provide (all or in part):

· Cafeteria food preparation

· Menu planning

· Cafeteria and snack area janitorial services

· Food storage

· Food item (e.g. frozen, fresh, dry, canned, etc.) and consumable items (e.g. napkins, cleaning supplies, paper plates, etc) acquisition, logistics, delivery and receipt

· Special events support and catering services

· Snack bar operations

· Creation, installation, and operation of meal card system.

C.4.1.1.1 Food Standard

The requirement for food will be Codex Alimentarius. The Codex Alimentarius ("Book of Food") is a collection of internationally recognized standards, codes of practice, guidelines and other recommendations relating to foods, food production, and food safety. The Codex Alimentarius is recognized by the World Trade Organization (WTO) as an international reference point for the resolution of disputes concerning food safety and consumer protection.

See Exhibit 004, Food Services task order request for proposal (RFP).

C.4.1.2 Fire Protection Services

The Contractor shall provide fire protection services. Firefighters shall respond, extinguish, protect and salvage for the following types of emergencies, but not limited to:

· Structural firefighting

· Hazardous materials response

· General fire prevention

· Aircraft fire and rescue

The Fire Department will operationally comply with all applicable U.S. laws, Department of State and/or Department of Defense Regulations, and National Fire Protection Associations (NFPA) Standards as they apply to fire protection and prevention.

Additional details will be provided at the time of the release of the RFP.

C.4.1.3 Medical Services

For the purpose of this contract, medical services are being broken down into the following areas:

· Facilities and Capabilities for Medical Services

· Personnel and Staffing Information

· Medical Treatment – Resuscitative, General Surgical Care and Medical Care

· Medical Communications and Automation Support

· Mortuary Affairs

· Ambulance Services/Emergency Medical Response

· Food, Water and Facility Inspections/Assessments, Investigations and Training

All services shall be provided in accordance with established standards, principles and ethics of the profession and applicable professional specialty organizations. Health Care Providers (HCPs) shall have the highest regard to patient dignity and observe the precepts of the American Hospital Association’s Patient Care Partnership (previously known as the “Bill of Rights for Patients”).

C.4.1.3.1 Facilities and Capabilities for Medical Services

The Contractor will provide trained and certified Health Care Providers (HCPs) and administrative service support to authorized personnel working and residing in Afghanistan. The Contractor will staff, operate, equip, and supply health care facilities in locations prescribed by the Department of State to meet operational requirements as identified in this Statement of Work.

C.4.1.3.1 .1 Background and Overview

After NATO and U.S. military forces withdraw from Afghanistan, the U.S. Embassy and constituent posts and sites will be comprised of approximately 5,000 personnel supporting the U.S. Diplomatic Mission in Afghanistan, which includes U.S. Government civilians, U.S. military, local national employees, and supporting Contractors (American Nationals (ANs), third country nationals (TCNs) , and Local Nationals (LNs)). The Contractor will provide medical care to all ANs and TCN personnel within this pool as well as critical trauma care for all COM and contractor personnel. LNs will be treated only in emergencies or for work-related injuries. Extraordinary circumstances may result in treatment of some Afghan nationals at the direction of the COM; however, it is expected that this would be a rare occurrence.

The Department of State will establish a network of Contractor-operated facilities. A description of the capabilities required of each of the three types of facilities may be found in Section C.4.1.3.1.2. The Contractor will be responsible for management of these health care facilities, including but not limited to personnel, administrative, financial, managerial, and logistical resources necessary for the task.

The Contractor will be initially (see Task Order 006) responsible for establishing facilities[footnoteRef:5] as indicated in the table below: [5: “Establishing” may include planning and design, procurement and outfitting, installation and maintenance of equipment, furniture, systems, supplies, consumables and associated technical manuals and documentation. All items will be purchased as Cost Plus Fixed Fee, and will be brought in and managed as Government Furnished Equipment (GFE). See C.4.1.3.3.3 below.]

Facility Type, Locations, and Population Supported

Location
Facility Type
Estimated Population at Risk (PAR)*
Kabul – Camp Seitz
SMACC**
TBD
Kabul – Camp Eggers
MACC
TBD
Kabul Embassy Compound
MACC
TBD
Other Embassy Offices
TBD
TBD

* Location population requiring primary care ** SMACC will also serve as the surgical referral center for an additional population of up to 3,000

C.4.1.3.1.2 Capabilities by Type

A. Medical & Acute Care Clinic (MACC) Capabilities The below is to be considered the standard MACC requirements for this contract. Site-to-site adjustments may, however, be required, and will be dictated in the relevant task order.

The Contractor shall provide on-site primary, urgent and initial emergency care for general medical, surgical, orthopedic, gynecologic (GYN) and mental health conditions; triage, stabilize and evacuate patients to the next level of medical care; and keep up to two patients in the MACC for up to 48 hours until stabilized or medically evacuated. Staffing shall be continuous and uninterrupted; coverage for illness and vacations shall be the responsibility of the Contractor.

The Contractor shall designate a Medical Director for appropriate medical oversight at each facility. This Medical Director shall be named in the resultant task orders and identified as Key Personnel.

Routine care shall be provided during regular working hours, and on an emergency basis after normal working hours based on COM requirements. At least one primary care provider [Physician(s), Physician Assistants, Nurse Practitioners] with expertise in all aspects of emergency care shall be available 24 hours daily. All providers shall be licensed to U.S. or equivalent standards and physicians shall be qualified by U.S. or equivalent specialty boards. All primary care providers shall hold current credentials in trauma care (e.g. ATLS, CALS or equivalent) and cardiac care (ACLS or equivalent).

The Contractor shall also provide the following supplies and services at each MACC facility:

· Medical and medical emergency equipment.

· Basic formulary and vaccines to include thrombolytic therapy.

· Medical supplies.

B. Enhanced Medical & Acute Care Clinic (eMACC) Capabilities.

The below is to be considered the standard eMACC requirements for this contract. Site-to-site adjustments may, however, be required, and will be dictated in the relevant task order.

In addition to the capabilities outlined above for a MACC facility, the Contractor shall establish a medical and acute care clinic with the following additional capabilities:

· Basic x-ray and diagnostic ultrasound (to include Focused Abdominal Sonogram for Trauma (FAST) Right Upper Quadrant (RUQ), renal, OB (tubal pregnancy), GYN, testicular, and Deep Vein Thrombosis (DVT) evaluations).

· Laboratory equipment and supplies and maintenance thereof, Clinical Laboratory Improvement Act (CLIA) waived lab capabilities to include, but not limited to: basic hematology, blood chemistries, urine analysis, cardiac enzymes, d-dimer testing.

· Equipment to support an on-site surgical & patient holding capability, to include:

· One operating room table with anesthesia and supplies.

· Appropriate number of trauma bays in the emergency medical and trauma unit for care and stabilization.

· Post-operative / intensive care capabilities for up to two patients to be stabilized until medically evacuated

· Overnight bed capabilities for up to two patients [4 beds total (2 ICU beds + 2 regular beds)]

· Capability and capacity to perform fresh whole blood collection and transfusion

It is anticipated that full occupancy would be a rare occurrence.

Staffing to fulfill the requirement for critical care and/or surgery at the eMACC platform will be provided by a fly-away team coming from the SMACC; however, the option to augment staffing of this medical facility may be added at a later date. Should it be exercised, this option shall need to reflect the necessity to manage a single surgical patient with the required operating room (OR) techs, nurses, anesthetists and the possibility of multiple injured or ill patients. The professional staff, when time permits, shall be integral to all aspects of the facility. Physicians, surgeons, anesthetists, OR tech, EMTs, laboratory technologist and nurses shall meet the requirements outlined in Sections C.4.1.3.2.1, C.4.1.3.2.2, and Attachment 1.

C. Surgical, Medical & Acute Care Center (SMACC) Capabilities The below is to be considered the standard SMACC requirements for this contract. Site-to-site adjustments may, however, be required, and will be dictated in the relevant task order.

The SMACC will have the same common items to build on the MACC and eMACC capabilities and capacity, but have:

· Two (one additional table) OR tables with anesthesia and supplies

· Staffing that reflects the requirements to manage two surgical patients and the possibility of multiple injured or ill patients

· Post-operative / intensive care capabilities for up to four patients to be stabilized until medically evacuated

· Overnight bed capabilities for up to six patients [10 beds total (4 ICU beds + 6 regular beds)]

· Computerized Tomography (CT) Scanner with the capability to conduct non-contrast, contrast (oral and IV), and the ability to do PA-grams (ideally with venous run-off).

· Staffing to include competency in performing and interpreting ECG stress tests

· Staffing to include performing annual physical examinations for Diplomatic Security contractor personnel

· Additional Laboratory Services, to support drug and steroid testing of Diplomatic Security contractor personnel.

· Emergency dental services

· Mental Health Services

· Blood bank and capability/capacity to perform fresh whole blood collection and transfusion.

· Medical Gases, including tank refill or replacement (multiple bottle sizes) for Contractor medical facilities, emergency medical response services/ambulances, and DOS Health Unit(s).

· Within 30 minutes notification, the ability to temporarily relocate (via Government-provided transportation) medical personnel and/or teams and any specialized equipment to another Embassy location to provide resuscitative/ stabilizing care to a critical patient, provide requisite care/surgery on-site, and either transfer patient back to the resident medical staff or accompany and care for the patient en-route back to the SMACC. This may include, but is not limited to, ventilator support and portable refrigeration capability to be able to transport blood and blood products in support of a surgical requirement at another Embassy compound.

· Staffing to perform coordination and management of out of theater medical and mental health evacuation services.

It is anticipated that full occupancy would be a rare occurrence.

C.4.1.3.1.3 Physical Structures

Physical structures will be supplied and/or constructed/renovated by the U.S. Government at all Medical & Acute Care Clinics (both MACC & eMACC) and the Surgical, Medical & Acute Care Center (SMACC) locations. The U.S. Government will be responsible for any modifications required, and such modifications may be done before, during, or after arrival of the Contractor. They will be serviceable for initial use. In no circumstances is the Contractor responsible for construction of facilities. However, the Contractor may be consulted in the design and planning of construction and renovations to ensure facilities provided meet contractual requirements.

C.4.1.3.1.4 Hours of Service Availability

Hours of service availability will be determined at the task order level.

MACC/eMACC: It is anticipated that routine services and primary care will be offered at locations during regular hours as determined by COM (e.g. 08:00 until 18:00) and during peak hours such as shift change. The MACC staff is expected to respond to after-hour/weekend calls and in response to a mass casualty event, though patients may be referred to the MACC/eMACC the following day in accordance with good practice standards. Patients shall be seen promptly if circumstances warrant. In the event that a patient needs to be “boarded” overnight, the MACC/eMACC staff should make appropriate adjustments to their staffing pattern.

SMACC: The SMACC will operate on a 24 hour, 365 day schedule. It is anticipated that routine services and primary care will be offered at the SMACC during regular hours as determined by COM (e.g. 08:00 until 18:00). For after-hours and weekends, one staff member shall be available in the SMACC at all times; the remaining SMACC medical staff will be immediately available (<5 minute response time) to respond to after-hour and weekend emergency calls. When patients need to be boarded post-operatively, until stabilized, evacuated or discharged, the SMACC will be staffed accordingly to safely meet inpatient needs.

C.4.1.3.1.5 Program Management Support

This section will be provided at the time of the release of the RFP.

C.4.1.3.1.6 Facility Upkeep Services

A. Housekeeping

The Contractor shall perform cleaning and sanitization requirements above the standard housekeeping cleaning to meet the Centers for Disease Control and Prevention (CDC) guidelines…

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