RFP Offeror Experience.docx
DOCX document 84 KB Posted
- Attached to
- STC Managed Cloud Services State and local contract opportunity
- Solicitation number
- 5400028075
- Issued by
- South Carolina
About this file
This document is an Exhibit J.2.3 (Offeror Experience) for a Managed Cloud Services solicitation issued by the State Fiscal Accountability Authority under Solicitation No. 5400028075. The document provides guidelines for vendors to submit detailed business experience information as part of their proposal response, with a strict ten-page limit for describing past relevant project experiences. Vendors are required to provide comprehensive project details including client name, contact information, project scope, schedule, annual contract value, and specific narrative responses about cloud service deployment, service request processes, solution evolution, and client training experiences.
The solicitation focuses on evaluating vendor qualifications through a structured experience submission format, emphasizing shared service environment improvements, process automation, and innovative integration techniques. Vendors must demonstrate their capabilities through concrete examples of managed cloud service implementations, highlighting measurable time and cost improvements, process enhancement initiatives, and their approach to reducing manual interventions. The document does not specify specific pricing terms, funding sources, or contract award dates, but instead concentrates on establishing a comprehensive framework for vendors to showcase their technical and operational expertise in delivering managed cloud services.
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Text version
| Exhibit J.2.3 (Offeror Experience) | Solicitation No. 5400028075 |
| Exhibit J.2.3 (Offeror Experience) | Solicitation No. 5400028075 |
Managed Cloud Services
Exhibit J.2.3 Offeror Experience
Solicitation No. 5400026039
Table of Contents
| Offeror Guidelines | 2 | |
| 1 | Business Experience | 3 |
Tables Table 1 - Business Experience 3
Offeror Guidelines1. In no more than ten pages, and in keeping with the minimum qualifications as stated in Exhibit J.2.3 (Offeror Experience), Offeror shall summarize its business experience providing the Services described in this solicitation. If responding as a Prime vendor and Subcontractor partnership, Offeror must specify the company for the specific business experience described below. Offeror shall fully respond to the elements as requested. NOTE: Any information provided beyond the first ten pages submitted for this requirement may not be considered.
2. Offeror shall provide information regarding its past relevant experience where the Offeror served as the prime vendor. Offeror shall duplicate as necessary to provide all required experience.
Offeror shall use projects reflecting the markets in which it typically works (e.g., state agency, federal government, education, local governments). Offeror shall describe and/or demonstrate how the experience supports Offeror qualifications described in this solicitation including using an On-Shore delivery model.
Offeror shall respond to each element in the corresponding description column. Offeror may use the comments column to indicate if a listed element/role was not within scope of the project.
Offeror shall not refer to information elsewhere in the solicitation Response or reference website links. Attachments are acceptable, should be clearly marked and referenced, and do not count against the ten-page limit.
Exhibit J.2.3 (Offeror Experience) Solicitation No. 5400028075
State Fiscal Accountability Authority Page 1 Business Experience Table 1 - Business Experience Business Experience (Describe in detail for each element):
| Description |
| Comment |
Project Information Offeror shall provide:
a. Client Name
b. Contact Name and Title
c. Contact Phone Number
d. Contact E-mail
e. Project Name and Scope
f. Project Schedule (start date and end date – mm/yyyy)
g. Annual Contract Value
Lessons learned. Offeror shall describe the lessons learned during the project, including examples of both positive and negative experiences and how those impacted implementation and delivery of the services.
Offeror shall describe how it designed and deployed a managed cloud service (process and technology) in a shared service environment that improved services in a measurable (time and cost) way.
Offeror shall describe how it supported the client’s process for standard services requests or projects, either in general or as a process improvement initiative.
Offeror shall describe how its solution evolved over time with respect to innovative use of integration techniques and response orchestration to drive fewer manual interventions and/or higher levels of automation.
Offeror shall describe its experience and processes in conducting the education and training of a broad base of clients, such as would be experienced during transition to the services as described in this Solicitation.
State Fiscal Accountability Authority Page 4
State Fiscal Accountability Authority Page 1 image1.png
File details come from the government source that posted it. Updated .