STC Managed Cloud Services

The State of South Carolina, through the State Fiscal Accountability Authority (SFAA), is conducting a solicitation (No. 5400028075) for Managed Cloud Services targeting state agencies and other government entities. The procurement seeks a comprehensive cloud services solution encompassing Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Disaster Recovery as a Service (DRaaS), with services to be delivered through multiple cloud service providers including AWS and Azure. The solicitation requires vendors to provide cloud service provisioning, management, security, technical support, network connections, database management, middleware services, and transition services. Mandatory vendor qualifications include three or more years of public sector experience, completion of at least two major projects as a prime contractor within the past six years, and no public sector contract terminations for cause in the preceding three years. The evaluation will use a technical/risk rating method, with technical factors significantly more important than price, assessing solution clarity, process maturity, experience, past performance, personnel quality, and overall business case. Critical procurement dates include a virtual pre-proposal conference on August 19, 2025, at 10:00 AM, with questions due by 5:00 PM that same day, and a proposal submission deadline of September 11, 2025, at 11:00 AM ET. The anticipated contract award is expected in March 2026, with an initial five-year term and two potential one-year renewal options.

The solicitation does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The contract is structured as an indefinite quantity, indefinite delivery contract with firm-fixed unit prices, with the total contract value to be determined at award. The current estimated total contract value is $13,268,007, with annual service charges ranging from $1,326,801 in the first year to $1,990,201 in subsequent years. The service provider will be responsible for managing existing cloud service providers, maintaining onshore service locations, and ensuring data confidentiality within the United States. Key personnel requirements include designating an Account Director, Service Delivery Director, Financial Director, Transition Director, and Security Director. The contract will require comprehensive reporting, including 41 distinct reports across categories such as change management, disaster recovery, incidents, service requests, and information security. The solicitation emphasizes a collaborative approach with flexible pricing mechanisms, volume-based discounts, and a structured governance model that allows for ongoing service evolution and technological adaptation.