Pricing Structure.xlsx

XLSX spreadsheet 203 KB Posted

Attached to
STC Managed Cloud Services State and local contract opportunity
Solicitation number
5400028075
Issued by
South Carolina

About this file

Written by GovTribe AI ·

This document is a comprehensive Pricing Structure spreadsheet for a Managed Cloud Services contract involving state agencies, specifically related to Solicitation No. 5400028075. The contract covers cloud services for AWS and Azure platforms, with a base term of five years and two additional option years. The total contract value is $13,268,007, with annual service charges ranging from $1,326,801 in the first year to $1,990,201 in subsequent years. The pricing structure includes base services for cloud service provider charges, managed cloud service support, and potential optional services such as request for solution, virtual machine middleware services, and database management services.

The pricing model incorporates detailed volume-based tiers and discounts, with current monthly cloud service charges for AWS at $126,150 and Azure at $39,700. The document outlines specific pricing mechanisms for different service categories, including cloud service provisioning, network services, security services, and technical support. The Service Provider is required to complete blue-highlighted areas of the spreadsheet, providing fixed rates, volumes, and assumptions. The contract also includes provisions for transition services, staffing, existing software and infrastructure, and potential third-party contracts. The pricing structure allows for potential adjustments and includes detailed mappings between Statement of Work sections and corresponding charges.

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General Provisions.docx DOCX document
MCS SOW OGE.docx DOCX document
NDA.docx DOCX document
Non Disclosure Form.docx DOCX document
Definitions.docx DOCX document
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RFP Offer Qual.docx DOCX document
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Source Code Escrow.docx DOCX document
Business Model.docx DOCX document
Key Personnel.docx DOCX document
MCS Solicitation.pdf PDF
MCS Solution State Agencies.docx DOCX document
RFP Offeror Reference.docx DOCX document
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Service Model.docx DOCX document
Form of Work Order.docx DOCX document
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MCS Solution OGE.docx DOCX document
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RFP Exceptions.xlsx XLSX spreadsheet
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Rep, Cert & Other.docx DOCX document
Service Level Definitions.docx DOCX document
Service Management Manual.docx DOCX document
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Title Page

Managed Cloud Services
Exhibit 4.1
Pricing Structure
Solicitation No. 5400028075

Change Log

Change Control Log

Date Change

DIR-CPO-STS-585

Instructions

Instructions
Service Provider shall complete this pricing Attachment according to the instructions provided below. Service Provider pricing shall include any anticipated inflation in the fixed rates, and the asset strategy reflected in Exhibit 4.2 (Financial Responsibility Matrix). Service Provider shall not modify any workbook formatting or formulas. Service Provider data entry shall only occur in cells highlighted in blue.
Tab Descriptions and Instructions
Pricing Bridge
Completed between submissions to account for changes in pricing. As a general rule, if any change accounts for more than $100k of the change then it should have a discrete line.
Summary Charges
This is a formula-driven pricing Summary tab. No Service Provider data entry required.
Service Charges
This is a formula-driven pricing tab. No Service Provider data entry required.
Unit Rates
Service Provider is to provide fixed rates for each type of service/Resource Unit. Amount/rate may not be no more than two decimal places.
Volumes
Service Provider is to provide the proposed measurement tool used to collect the service/Resource Unit. The volumes represent the initial estimated consumption with no forecasted growth. Service Provider may not change volumes.
Transition
Fill out blue highlighted areas of worksheet with beginning and completion dates and Charges for each Deliverable.
Pass-Through
This tab may be populated based on specific direction from the State. If the Service Provider believes there are additional items that need to be communicated they may be included in the Assumptions tab.
Rate Card
Fill out blue highlighted cells with the rates (exclusive of travel) for each Resource Category.
Fill out blue highlighted cells with the travel rates for each travel duration category.
CSP Volume Discounts
Service Provider to complete blue highlighted areas of worksheet to indicate volume based discounts for charges based on estimated future growth.
The proposed discount is a binding commitment by Service Provider until otherwise changed pursuant to Exhibit 4.
Service Provider may add specific limitations for support or discount regarding applicability. Any limiting should be narrow and specific and may not create doubt as to the level of discount proposed or the support being included. For example, reserved instances or savings plans may be an added limitation, if applicable.
MCS Volume Discounts
Service Provider to complete blue highlighted areas of worksheet to indicate ranges for the MCS Support charges tiered RUs. Indicate which tier the current CSP level of consumption falls into by inputting the corresponding volume into the corresponding tier slot into the "CSP Charges Tier Allocation" field (e.g., if the ~$126K of CSP charges for AWS Services fall into tier 3, then input the ~$126K of CSP charges into that tier). All volumes have currently been included in the Tier 1 and should be moved to the appropriate tier, as necessary.
Appendices
Service Provider Assumptions
Service Provider shall provide all assumptions used in pricing the Services and those which will impact price, the pricing impact, the pricing impact period (Transition/Monthly), and the related SOW section, as applicable. For example, if the price impact is $1,000 and the price impact period is Monthly, then the total impact would be $96,000 (96 total contract months). Service Provider is responsible for the accuracy and completeness of the operational and financial assumptions underlying its pricing. If no assumptions are specified, then the State will assume there are none. The State requires that all assumptions be eliminated prior to contract execution. The State’s contractual arrangements with a Service Provider shall not be subject to assumption verification or post-closing diligence. Accordingly, Service Provider shall minimize their assumptions and seek to eliminate all assumptions during the proposal and due diligence period. Service Provider shall not be entitled to adjust its pricing or any other terms of the Agreement due to incorrect, incomplete, unresolved or undocumented assumptions on the part of the Service Provider.
SOW Mapping
Service Provider is to provide pricing in accordance with the SOW to Charges mapping included in this Tab. No Service Provider data entry required.
Charges by SOW Section
Service Provider is to provide the cost breakdown of the proposed solution by SOW section, as indicated in the table.
Other
Service Provider will to identify software, infrastructure, contracts they intend to retain. Staffing tab is to be used to provide the staffing levels included in the Service Provider proposal.

Pricing Bridge

Pricing Bridge
NOT REQUIRED FOR INITIAL RFP RESPONSE
Fill out blue highlighted areas of worksheet with Original Proposal Charges and Amended Response adjustments to walk forward the Original Proposal to the Amended Response with descriptions explaining the changes.
The Pricing Bridge must be provided separately for Service Charges and Transition Charges. A new Pricing Bridge must be completed with prior Pricing Bridge entries exactly as previously submitted.
As a general rule, if any change accounts for more than $100k of the change then it should have a discrete line for description and charge adjustment.

STATE AGENCY SERVICES

Base TermOption Years
Year 1Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total Charges
Steady State Run Charges
Original Proposal$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response Adjustments
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response$ -$ -$ -$ -$ -$ -$ -$ -$ -
Transition Milestone Charges
Original Proposal$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response Adjustments
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response$ -$ -$ -$ -$ -$ -$ -$ -$ -
OTHER GOVERNMENT ENTITY SERVICES
Base TermOption Years
Year 1Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total Charges
Steady State Run Charges
Original Proposal$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response Adjustments
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response$ -$ -$ -$ -$ -$ -$ -$ -$ -
Transition Milestone Charges
Original Proposal$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response Adjustments
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
(Describe adjustment)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Revised Response$ -$ -$ -$ -$ -$ -$ -$ -$ -

Summary Charges

Summary Charges (Annual Amounts in $)
No Service Provider data entry required.

STATE AGENCY SERVICES

Base TermOption Years
Base ServiceYear 1*Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total with

Option Years

Base Service Charges$ 1,326,801$ 1,990,201$ 1,990,201$ 1,990,201$ 1,990,201$ 9,287,605$ 1,990,201$ 1,990,201$ 13,268,007
Transition Charges$ - 0
Total Base Charges$ 1,326,801$ 1,990,201$ 1,990,201$ 1,990,201$ 1,990,201$ 9,287,605$ 1,990,201$ 1,990,201$ 13,268,007
Optional Service Charges$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Grand Total Charges$ 1,326,801$ 1,990,201$ 1,990,201$ 1,990,201$ 1,990,201$ 9,287,605$ 1,990,201$ 1,990,201$ 13,268,007
Notes:
* Year 1 Service Charges include only the 8 post-transition months during which steady-state services are rendered

OTHER GOVERNMENT ENTITY SERVICES

Base TermOption Years
Base ServiceYear 1*Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total with

Option Years

Base Service Charges$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Transition Charges
Total Base Charges$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Optional Service Charges$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Grand Total Charges$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Notes:
* Year 1 Service Charges include only the 8 post-transition months during which steady-state services are rendered
TOTAL MCS SERVICES
Base TermOption Years
Base ServiceYear 1*Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total with

Option Years

Base Service Charges$ 1,326,801$ 1,990,201$ 1,990,201$ 1,990,201$ 1,990,201$ 9,287,605$ 1,990,201$ 1,990,201$ 13,268,007
Transition Charges$ - 0
Total Base Charges$ 1,326,801$ 1,990,201$ 1,990,201$ 1,990,201$ 1,990,201$ 9,287,605$ 1,990,201$ 1,990,201$ 13,268,007
Optional Service Charges$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Grand Total Charges$ 1,326,801$ 1,990,201$ 1,990,201$ 1,990,201$ 1,990,201$ 9,287,605$ 1,990,201$ 1,990,201$ 13,268,007
Notes:
* Year 1 Service Charges include only the 8 post-transition months during which steady-state services are rendered

Service Charges

Services Charges (Annual Amounts in $)
No Service Provider data entry required.

STATE AGENCY SERVICES

Base TermOption Years
ExhibitSOW ReferenceMetricYear 1*Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total with

Option Years

Base Services
2.0Cloud Service Provider (CSP) Services Charges**
Cloud Services - AWS3.4Dollars$1,009,199$1,513,798$1,513,798$1,513,798$1,513,798$7,064,390$1,513,798$1,513,798$10,091,986
Cloud Services - Azure3.4Dollars$317,602$476,403$476,403$476,403$476,403$2,223,214$476,403$476,403$3,176,021
2.1.1Managed Cloud Service (MCS) Support Charges - Base (a)
Managed Cloud Service Provider Support - AWS - Base Services (Tier 1)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 2)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 3)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 4)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 5)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 1)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 2)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 3)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 4)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 5)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Base Services Total$1,326,801$1,990,201$1,990,201$1,990,201$1,990,201$9,287,605$1,990,201$1,990,201$13,268,007
Optional Services
2.1.1Managed Technical Support Bundle - Optional
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 1)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 2)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 3)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 4)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 5)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 1)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 2)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 3)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 4)3.4Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 5)3.4Dollars$0$0$0$0$0$0$0$0$0
2.1.1Request for Solution
Request for Solution - Low3.1per RFS$0$0$0$0$0$0$0$0$0
Request for Solution - Medium3.1per RFS$0$0$0$0$0$0$0$0$0
Request for Solution - High3.1per RFS$0$0$0$0$0$0$0$0$0
2.1.1Other Optional Services
Customer Virtual CSP Connection3.2per Connection$0$0$0$0$0$0$0$0$0
Virtual Machine Middleware Services3.5per Product$0$0$0$0$0$0$0$0$0
Virtual Machine System Administration3.6per VM$0$0$0$0$0$0$0$0$0
Cloud Native Middleware Services3.7per Product$0$0$0$0$0$0$0$0$0
Distributed Denial of Service Protection Services3.8per Protected Resource$0$0$0$0$0$0$0$0$0
Database Management Services3.9Database Instance$0$0$0$0$0$0$0$0$0
Optional Services Total$0$0$0$0$0$0$0$0$0

GRAND TOTAL $1,326,801 $1,990,201 $1,990,201 $1,990,201 $1,990,201 $9,287,605 $1,990,201 $1,990,201 $13,268,007

Notes:
* Year 1 Service Charges include only the 8 post-transition months during which steady-state services are rendered
OTHER GOVERNMENT ENTITY SERVICES
Base TermOption Years
SOW ReferenceMetricYear 1*Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total with

Option Years

Base Services
2.0Cloud Service Provider (CSP) Services Charges**
Cloud Services - AWS3.4Dollars$0$0$0$0$0$0$0$0$0
Cloud Services - Azure3.4Dollars$0$0$0$0$0$0$0$0$0
2.1.2Managed Cloud Service (MCS) Support Charges - Base (a)
Managed Cloud Service Provider Support - AWS - Base Services (Tier 1)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 2)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 3)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 4)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 5)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 1)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 2)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 3)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 4)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 5)1; 2; 4; and 5Dollars$0$0$0$0$0$0$0$0$0
Base Services Total$0$0$0$0$0$0$0$0$0
Optional Services
2.1.2Optional Services
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 1)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 2)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 3)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 4)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 5)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 1)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 2)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 3)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 4)3.5Dollars$0$0$0$0$0$0$0$0$0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 5)3.5Dollars$0$0$0$0$0$0$0$0$0
2.1.2Request for Solution
Request for Solution - Low3.2per RFS$0$0$0$0$0$0$0$0$0
Request for Solution - Medium3.2per RFS$0$0$0$0$0$0$0$0$0
Request for Solution - High3.2per RFS$0$0$0$0$0$0$0$0$0
2.1.2Other Optional Services
Customer to CSP Network Connections3.3RFS$0$0$0$0$0$0$0$0$0
Networking within CSPs3.1RFS$0$0$0$0$0$0$0$0$0
Customer Virtual CSP Connection3.3per Connection$0$0$0$0$0$0$0$0$0
Virtual Machine Middleware Services3.6per Product$0$0$0$0$0$0$0$0$0
Virtual Machine System Administration3.7per VM$0$0$0$0$0$0$0$0$0
Cloud Native Middleware Services3.8per Product$0$0$0$0$0$0$0$0$0
Distributed Denial of Service Protection Services3.9per Protected Resource$0$0$0$0$0$0$0$0$0
Database Management Services3.1Database Instance$0$0$0$0$0$0$0$0$0
Optional Services Total$0$0$0$0$0$0$0$0$0

GRAND TOTAL $0 $0 $0 $0 $0 $0 $0 $0 $0

Notes:
* Year 1 Service Charges include only the 8 post-transition months during which steady-state services are rendered
(a) As illustrated in the A - SOW Mapping tab, in addition to the SOW sections noted in the SOW Reference column, these RUs should also include costs from Exhibit 2.0 Sections 3.1-3.3.

Unit Rates

Monthly Resource Unit Rates in $
Fill out blue highlighted areas of worksheet with fixed rates for each Service. For the CSP Services Charges RUs, please indicate the total discount received by the MCS from the CSPs, exclusive of any MCS margin/mark-up.
The CSP Services Charges discount rates shall be the same for both the State Agency Services and the Other Government Entity Services. Thus, no input is required for Other Government Entities Services for the CSP Services Charges RUs as this is a formula.
For Other Government Entity Services, under Optional Services for Cloud Consumption Reporting, this RU shall be based on a % of cloud consumption (like the MCS Support Charges).

STATE AGENCY SERVICES

Base TermOption Years
ExhibitSOW ReferenceMetricYear 1*Year 2Year 3Year 4Year 5Year 6Year 7
Base Services
2.0Cloud Service Provider (CSP) Services Charges**
Cloud Services - AWS3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Cloud Services - Azure3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
2.1.1Managed Cloud Service (MCS) Support Charges - Base (a)
Managed Cloud Service Provider Support - AWS - Base Services (Tier 1)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 2)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 3)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 4)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 5)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 1)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 2)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 3)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 4)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 5)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Optional Services
2.1.1Managed Technical Support Bundle - Optional
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 1)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 2)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 3)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 4)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 5)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 1)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 2)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 3)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 4)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 5)3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
2.1.1Request for Solution
Request for Solution - Low3.1per RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Request for Solution - Medium3.1per RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Request for Solution - High3.1per RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
2.1.1Other Optional Services
Customer Virtual CSP Connection3.2per Connection$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Virtual Machine Middleware Services3.5per Product$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Virtual Machine System Administration3.6per VM$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Cloud Native Middleware Services3.7per Product$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Distributed Denial of Service Protection Services3.8per Protected Resource$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Database Management Services3.9Database Instance$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Notes:
* Year 1 Unit Rates only apply during the 8 post-transition months during which steady-state services are rendered
OTHER GOVERNMENT ENTITY SERVICES
Base TermOption Years
SOW ReferenceMetricYear 1*Year 2Year 3Year 4Year 5Year 6Year 7
Base Services
2.0Cloud Service Provider (CSP) Services Charges**
Cloud Services - AWS3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Cloud Services - Azure3.4Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
2.1.2Managed Cloud Service (MCS) Support Charges - Base (a)
Managed Cloud Service Provider Support - AWS - Base Services (Tier 1)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 2)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 3)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 4)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Base Services (Tier 5)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 1)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 2)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 3)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 4)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Base Services (Tier 5)1; 2; 4; and 5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Optional Services
2.1.2Managed Technical Support Bundle - Optional
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 1)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 2)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 3)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 4)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 5)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 1)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 2)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 3)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 4)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 5)3.5Dollars0.00%0.00%0.00%0.00%0.00%0.00%0.00%
2.1.2Request for Solution
Request for Solution - Low3.2per RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Request for Solution - Medium3.2per RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Request for Solution - High3.2per RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
2.1.2Other Optional Services
Customer to CSP Network Connections3.3RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Networking within CSPs3.1RFS$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Customer Virtual CSP Connection3.3per Connection$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Virtual Machine Middleware Services3.6per Product$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Virtual Machine System Administration3.7per VM$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Cloud Native Middleware Services3.8per Product$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Distributed Denial of Service Protection Services3.9per Protected Resource$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Database Management Services3.1Database Instance$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Notes:
* Year 1 Unit Rates only apply during the 8 post-transition months during which steady-state services are rendered
(a) As illustrated in the A - SOW Mapping tab, in addition to the SOW sections noted in the SOW Reference column, these RUs should also include costs from Exhibit 2.0 Sections 3.1-3.3.

Volumes

Estimated Monthly Resource Unit Volumes
Fill out blue highlighted areas of worksheet with measurement tool for each Service. Do not adjust volumes.

STATE AGENCY SERVICES

Base TermOption Years
ExhibitSOW Reference (a)MetricMeasurement ToolMetering FrequencyYear 1*Year 2Year 3Year 4Year 5Year 6Year 7
Base Services
2.0Cloud Service Provider (CSP) Services Charges**
Cloud Services - AWS3.4DollarsMonthly126,150126,150126,150126,150126,150126,150126,150
Cloud Services - Azure3.4DollarsMonthly39,70039,70039,70039,70039,70039,70039,700
2.1.1Managed Cloud Service (MCS) Support Charges - Base (a)
Managed Cloud Service Provider Support - AWS - Base Services (Tier 1)1; 2; 4; and 5DollarsMonthly126,150126,150126,150126,150126,150126,150126,150
Managed Cloud Service Provider Support - AWS - Base Services (Tier 2)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 3)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 4)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 5)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 1)1; 2; 4; and 5DollarsMonthly39,70039,70039,70039,70039,70039,70039,700
Managed Cloud Service Provider Support - Azure - Base Services (Tier 2)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 3)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 4)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 5)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Optional Services
2.1.1Managed Technical Support Bundle - Optional
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 1)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 2)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 3)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 4)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 5)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 1)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 2)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 3)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 4)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 5)3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
2.1.1Request for Solution
Request for Solution - Low3.1per RFSN/A- 0- 0- 0- 0- 0- 0- 0
Request for Solution - Medium3.1per RFSN/A- 0- 0- 0- 0- 0- 0- 0
Request for Solution - High3.1per RFSN/A- 0- 0- 0- 0- 0- 0- 0
2.1.1Other Optional Services
Customer Virtual CSP Connection3.2per ConnectionMonthly- 0- 0- 0- 0- 0- 0- 0
Virtual Machine Middleware Services3.5per ProductMonthly- 0- 0- 0- 0- 0- 0- 0
Virtual Machine System Administration3.6per VMMonthly- 0- 0- 0- 0- 0- 0- 0
Cloud Native Middleware Services3.7per ProductMonthly- 0- 0- 0- 0- 0- 0- 0
Distributed Denial of Service Protection Services3.8per Protected ResourceMonthly- 0- 0- 0- 0- 0- 0- 0
Database Management Services3.9Database InstanceMonthly- 0- 0- 0- 0- 0- 0- 0
Notes:
* Year 1 Unit Rates only apply during the 8 post-transition months during which steady-state services are rendered
** CSP Services Charges are grossed up and intended to show current cloud consumption dollars at list price (i.e., without the currently received discount)

OTHER GOVERNMENT ENTITY SERVICES

Base TermOption Years
SOW ReferenceMetricMeasurement ToolMetering FrequencyYear 1*Year 2Year 3Year 4Year 5Year 6Year 7
Base Services
2.0Cloud Service Provider (CSP) Services Charges**
Cloud Services - AWS3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Cloud Services - Azure3.4DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
2.1.2Managed Cloud Service (MCS) Support Charges - Base (a)
Managed Cloud Service Provider Support - AWS - Base Services (Tier 1)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 2)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 3)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 4)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Base Services (Tier 5)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 1)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 2)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 3)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 4)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Base Services (Tier 5)1; 2; 4; and 5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Optional Services
2.1.2Managed Technical Support Bundle - Optional
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 1)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 2)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 3)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 4)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - AWS - Optional Services (Tier 5)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 1)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 2)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 3)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 4)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
Managed Cloud Service Provider Support - Azure - Optional Services (Tier 5)3.5DollarsMonthly- 0- 0- 0- 0- 0- 0- 0
2.1.2Request for Solution
Request for Solution - Low3.2per RFSN/A- 0- 0- 0- 0- 0- 0- 0
Request for Solution - Medium3.2per RFSN/A- 0- 0- 0- 0- 0- 0- 0
Request for Solution - High3.2per RFSN/A- 0- 0- 0- 0- 0- 0- 0
2.1.2Other Optional Services
Customer to CSP Network Connections3.3RFSN/A- 0- 0- 0- 0- 0- 0- 0
Networking within CSPs3.1RFSN/A- 0- 0- 0- 0- 0- 0- 0
Customer Virtual CSP Connection3.3per ConnectionMonthly- 0- 0- 0- 0- 0- 0- 0
Virtual Machine Middleware Services3.6per ProductMonthly- 0- 0- 0- 0- 0- 0- 0
Virtual Machine System Administration3.7per VMMonthly- 0- 0- 0- 0- 0- 0- 0
Cloud Native Middleware Services3.8per ProductMonthly- 0- 0- 0- 0- 0- 0- 0
Distributed Denial of Service Protection Services3.9per Protected ResourceMonthly- 0- 0- 0- 0- 0- 0- 0
Database Management Services3.10Database InstanceMonthly- 0- 0- 0- 0- 0- 0- 0
Notes:
* Year 1 Unit Rates only apply during the 8 post-transition months during which steady-state services are rendered
** CSP Services Charges are grossed up and intended to show current cloud consumption dollars at list price (i.e., without the currently received discount)
(a) As illustrated in the A - SOW Mapping tab, in addition to the SOW sections noted in the SOW Reference column, these RUs should also include costs from Exhibit 2.0 Sections 3.1-3.3.

Transition

Transition Deliverable Charges
Fill out blue highlighted areas of worksheet with beginning and completion dates and Charges for each Deliverable.

STATE AGENCY SERVICES

Exhibit 3.1 Ref IDDescriptionBeginning Date (1)Completion Date (1)Total Charges
1.1Transition Plan and Transition Project Plan$ -
1.2Operational Readiness Assessment$ -
1.3.1Service Management Manual (SMM) Phase I$ -
1.3.2Service Management Manual (SMM) Phase II$ -
1.3.3Service Management Manual (SMM) Phase III$ -
1.4Transition Milestones Complete$ -
1.5System Security Plan (SSP)$ -
1.6Disaster Recovery Plan For Service Provider Services$ -
1.7In-Flight Demand and Project Takeover$ -
1.8Tooling Implementation Complete - Operationally Ready$ -
1.9System Security Plan (SSP) Service Provider Deployed Tooling$ -
Total Transition Charges$ -

(1) Dates to be removed prior to contract execution. Exhibit 3.1 (Service Level and Deliverable Matrix) has official dates.

Pass-Through

Pass-Through Expenses ($ Annually)
No entry required at this stage of the procurement.

STATE AGENCY SERVICES

Base TermOption Years
Year 1*Year 2Year 3Year 4Year 5Total Base TermYear 6Year 7Total with

Option Years

Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
TOTAL$0.00$0.00$0.00$0.00$0.00$0.00$0.00$0.00$0.00
OTHER GOVERNMENT ENTITY SERVICES
Base TermOption Years
000000000
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -
Other (insert description)$ -$ -$ -$ -$ -$ -$ -$ -$ -

TOTAL $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

DIR-CPO-STS-585

No entry required. This tab may be updated at a later stage of the procurement.

No entry required. This tab may be updated at a later stage of the procurement.

Rate Card

Rate Card Resources
Fill out blue highlighted cells with the rates (exclusive of travel) for each Resource Category.
Fill out blue highlighted cells with the travel rates for each travel duration category.
Base TermOption Years
Resource CategoryUnitsYear 1*Year 2Year 3Year 4Year 5Year 6Year 7
in $USD
System AdministrationHourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
OperationsHourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Database AdministrationHourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Project Management SupportHourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Solution ArchitectHourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
CCOE ArchitectHourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Network AdministrationHourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Infrastructure Architect
Hourly Rate$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Travel (does not apply to South Carolina residents)
1 Day On-Site$0.00$0.00$0.00$0.00$0.00$0.00$0.00
2 Days On-Site$0.00$0.00$0.00$0.00$0.00$0.00$0.00
3 Days On-Site$0.00$0.00$0.00$0.00$0.00$0.00$0.00
4 Days On-Site$0.00$0.00$0.00$0.00$0.00$0.00$0.00
5 Days On-Site$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Resource CategoryRole DescriptionQualifications, Experience, and Education
System AdministrationRole responsible for the administration of computer hardware and software in support of the delivery of an agreed IT service. Responsibility includes: incident handling, availability and performance monitoring, routine start-up and close-down, and the maintenance of operating plans and schedules. The System Admin is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. Responsibilities on these systems include operations and support, maintenance and research and development to ensure continual innovation. This individual ensures that system hardware, operating systems, software systems, and related procedures.A minimum of 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
OperationsGathers and interprets complex data; Prepares presentations; Communicates statistical or technical data within the organization; Moderate contact with others outside the organization; Develops and maintains data; Administers policies/procedures; Assumes operational assignments . Examples of an Operations Job Type:

Asset Manager Data Entry Print Distribution Inventory Specialist Communications Assistant Computer Operator Business Analyst Technical Analyst

Technical Support CoordinatorCollege graduate or equivalent experience in business or associated field
Database AdministrationEnters codes to create production data base. Selects and enters codes of utility program to monitor database performance, such as distribution of records and amount of available memory. Directs programmers and analysts to make changes to data base management system. Reviews and corrects programs. Answers user questions. Confers with coworkers to determine impact of data base changes on other systems and staff cost for making changes to data base. Modifies data base programs to increase processing performance, referred to as performance tuning. Workers typically specialize in one or more types of data base management systems. Providing assistance in the planning, development, maintenance, and monitoring of integrated database systems, and ensuring that the conceptual and design phases of new applications are consistent with the structural parameters within the database environment. Evaluates users' requests for new data elements and systems, incorporates them into the existing shared data environment, and provides technical assistance. Coordinates the use of data to ensure data integrity and control redundancy, loads databases, and reorganizes as needed. Performs data modeling and prototyping. Performs logical and physical data modeling, designs relational database models, and creates physical data models from logical data models. Performs security recovery procedures. Determines and implements database search strategies and storage requirements. Maintains data dictionary ensuring uniformity of definitions and sets standards for use of data dictionary. Monitors database performance and recommends efficiency improvements. Creates test database environment for applications section, including the creation of necessary libraries and procedures. Evaluates users' requests for new data elements and systems, incorporates them into the existing shared data environment, and provides technical assistance. Coordinates the use of data to ensure data integrity and control redundancy, loads databases, and reorganizes as needed. Performs data modeling and prototyping. Performs logical and physical data modeling, designs relational database models, and creates physical data models from logical data models. Performs security recovery procedures. Determines and implements database search strategies and storage requirements. Maintains data dictionary ensuring uniformity of definitions and sets standards for use of data dictionary. Monitors database performance and recommends efficiency improvements. Creates test database environment for applications section, including the creation of necessary libraries and procedures.Knowledge of the principles, practices, and techniques of computer programming and systems design; of computer operations, systems, and procedures; of project control and cost estimating techniques; of computer programming languages; of data processing flowcharting techniques; of database structures and theories; and of current database technologies. Has working knowledge of EIR Accessibility standards and assistive technologies. A minimum of 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Project Management SupportDesigns, plans, and coordinates work teams. Follows standard project management industry practices such as the PMI's framework. Understands business and technical objectives of a project and works closely with project sponsor. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensure adherences to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. Communicates to client/vendors. Creates project charter and work plan and tracks budget and schedule progress via appropriate metrics. Establishes project organization and methodologies and defines roles and responsibilities. Documents risks and develops mitigation plans. Manages scope. Creates and implements a communication plan. Builds an effective team, assigns tasks to team members, and evaluates outcomes. Negotiates resources. Communicates to stakeholders and project sponsor. Identifies, tracks, and ensures resolution of issues and removal of barriers. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features. Generally manages a group of applications systems analysts. Relies on experience and judgment to plan and accomplish goals. Professional certification is highly desirable.A minimum of 3 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Minimum of three (3) years of progressive broad-based information systems, system integration and project delivery experience. Experience working with external vendors and/or Quality Assurance efforts a plus.
Solution ArchitectPerforms the necessary leadership, analysis and design tasks related to the development of a solution architecture; Analyzes business drivers to determine corresponding change requirements; Designs and leads the implementation of solution architecture based on business requirement and IT strategies; Defines the principles to guide solution decisions; Coordinates solution architecture implementation and modification activities; Facilitates and leads the evaluation and selection of software product standards, as well as the design of software configurations; Consults with application or infrastructure development projects to fit systems or infrastructure to architecture.Strategic business acumen and understanding of organization strategy and ability to design technology services to deliver that strategy; Experience in assessing a broad range of technology solutions and products; Excellent communication skills with ability to explain technical concepts to lay audiences; Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills; Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions; Working knowledge of infrastructure including servers, storage, firewalls, load balancers, routers, etc.

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