Financial Resp Matrix.xlsx
XLSX spreadsheet 108 KB Posted
- Attached to
- STC Managed Cloud Services State and local contract opportunity
- Solicitation number
- 5400028075
- Issued by
- South Carolina
About this file
The file is a Financial Responsibility Matrix for a Managed Cloud Services contract (Solicitation No. 5400028075 DIR-CPO-STS-585) involving a state administrative agency and a service provider (SP). The matrix comprehensively details financial responsibilities across multiple service domains including personnel, equipment, network transport, software, and facilities. The document outlines the allocation of costs and responsibilities for various aspects of cloud service delivery, such as staffing, technology assets, software licensing, infrastructure, and operational support.
The matrix provides a detailed breakdown of who bears financial responsibility for different components, with most costs either included in Service Provider (SP) charges or designated as state-retained expenses. Key financial mechanisms include SP charges (which cannot be billed separately), state expenses, and administrative or consumer expenses. The document specifies financial accountability for items like personnel compensation, travel, training, equipment ownership and maintenance, software licensing, network transport, and facility-related costs. The matrix serves as a comprehensive financial governance tool that delineates precise monetary responsibilities between the state administrative agency and the service provider across the contract's lifecycle.
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Text version
Title Page
| Managed Cloud Services |
| Exhibit 4.2 |
| Financial Responsibility Matrix |
| Solicitation No. 5400028075 |
DIR-CPO-STS-585
Meaning of Headings
| Item | Description |
| Personnel | |
| Salary, Benefits, Add'l Comp, Payroll Taxes | Identifies who pays for Personnel compensation including salary, benefits, bonus, other additional compensation and payroll taxes. |
| Travel | Identifies who pays for Personnel travel. |
| Training | Identifies who pays for Personnel training. |
| Relocation | Identifies who pays for transitioned Personnel relocation expenses. |
| Inflation/Deflation | Identifies who pays for inflation/deflation that impacts Personnel-related line items. |
| Increase / Decrease in Staffing | Identifies who pay for staffing increases and if staffing goes down, which Party gets the benefit. |
| Retention Payments | Identifies who pays Personnel retention payments if applicable. |
| EUC Devices | Identifies who pays for Laptop, Desktop, Printers, Mobile Phones, etc. |
| Background Checks | Identifies who pays for background checks. |
| Office Space | Identifies who pays for employees office space. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SP Charges - Included in the SP Charges and cannot be billed separately or incrementally. Refer to Exhibit 4.0 (Business Model).
2. State - State expense with no payment to SP. SP has no financial responsibility for Third-Party Vendor payment.
| Equipment | Unless otherwise specified, this applies to all Equipment used to provide the Services. |
| Equipment Ownership at Refresh | Identifies who pays for upgrading and/or replacing Equipment during the Service Proposal Term. |
| Refresh Cycle | Identifies the maximum number of years before Equipment is refreshed. |
| Ownership of Equipment for Upgrades / Enhancements | Identifies who pays if Equipment needs to be upgraded or enhanced. |
| Ownership of Equipment Required to Support Growth | Identifies who pays if additional Equipment is required as the result of growth. |
| Maintenance | Identifies who pays for Equipment break/fix and preventative maintenance. |
| Removal and Disposal | Identifies who is responsible for removing the Equipment from the environment. Admin receives any net benefit after disposal of state-owned Equipment. SP receives any benefit after disposal for all other SP-owned Equipment. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SP Charges - Included in the SP Charges and cannot be billed separately or incrementally. - Refer to Exhibit 2.
2. State - State expense with no payment to SP. SP has no financial responsibility for Third-Party Vendor payment.
| Network Transport | Unless otherwise specified, this applies to all transport used to provide the Services. |
| Transport Capacity | Identifies who pays for network transport capacity used to provide the Services. |
| Transport Capacity Growth | Identifies who pays if more network transport capacity is required. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SP Charges - Included in the SP Charges and cannot be billed separately or incrementally. Refer to Exhibit 4.0 (Business Model).
2. Admin - Admin or Consumer expense with no payment to SP. SP has no financial responsibility for Third-Party Vendor payment.
| Software | Unless otherwise specified, this applies to all Software used to provide the Services. |
| Current Licenses / Maint. / Lease | Identifies who paid for Software licenses, maintenance fees and Software leases that existed prior to Service Proposal Effective Date and are used to provide the Services. |
| Future Licenses / Maint. / Lease | Identifies who pays for future licenses / maintenance fees / leases during the Service Proposal Term? |
| Software Currency | Identifies the version of Software as designated by Admin as current. See Exhibit 1.1 (Definitions) for definition of N/N-1. Financial responsibility determined in accordance with Software Releases/Upgrades/Enhancements. |
| Releases / Upgrades | Identifies who pays for Software upgrades. Financial responsibility includes N-1 to N upgrades where required, based upon Application requirements. |
| Software Required to Support Growth | Identifies who pays if new Software or additional licenses are required due to growth. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SP Charges - Included in the SP Charges and cannot be billed separately or incrementally. Refer to Exhibit 4.0 (Business Model).
2. Admin - Admin or Consumer expense with no payment to SP. SP has no financial responsibility for Third-Party Vendor payment.
3. State - State expense with no payment to SP. SP has no financial responsibility for Third-Party Vendor payment.
| Facilities | |
| Current Assets | Identifies who pays for the current Facilities (building leases, HVAC, common services, etc.) that are used to provide the Services. |
| Refresh | Identify who pays for the upgrading and/or replacing of Equipment during the Term. |
| Upgrades / Enhancements | If upgrades or enhancements are needed for the Facility, identifies who pays for it. |
| Growth | If more space is needed, identifies who pays for the additional space. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SP Charges - Included in the SP Charges and cannot be billed separately or incrementally. Refer to Exhibit 4.0 (Business Model).
2. Admin - Admin or Consumer expense with no payment to SP. SP has no financial responsibility for Third-Party Vendor payment.
| Cross Functional | |
| Current Ownership | Identifies who paid for the item that existed prior to Service Proposal Effective Date and is used to provide the Services. |
| Ownership at Refresh | Identifies who pays for upgrading and/or replacing the item during the Service Proposal Term. |
| Refresh Cycle | Identifies the maximum number of years before the item is refreshed. |
| Ownership for Upgrades / Enhancements | Identifies who pays if the item needs to be upgraded or enhanced. |
| Ownership Required to Support Growth | Identifies who pays if additional growth is required. |
| Maintenance | Identifies who pays for break/fix and preventative maintenance. |
| Operations and Support | Identifies who provides the Services to support the software and assets including configuration, restarting, operating, and troubleshooting. |
| Disaster Recovery | Identifies who pays for disaster recovery equipment, software, and services. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SP Charges - Included in the SP Charges and cannot be billed separately or incrementally. Refer to Exhibit 4.0 (Business Model).
2. State - State expense with no payment to SP. SP has no financial responsibility for Third-Party Vendor payment.
Personnel
| Personnel | |||||||||||||
| All Service Types | Salary, Benefits, Add'l Comp, Payroll Taxes | Travel | Training | Relocation | Inflation/Deflation | Increase/ | |||||||
| Decrease in Staffing | Retention Payments | EUC Devices and Software | Background Checks | Office Space | Charging Mechanism | ||||||||
| Third-Party Service Contracts (1) | SP | SP | SP | SP | SP | SP | SP | SP | SP | SP | SP Charges | ||
| Service Provider Staff | SP | SP | SP | SP | SP | SP | SP | SP | SP | SP | SP Charges | ||
| Customer Employees | State | State | State | State | State | State | State | State | State | State | State Retained |
Note 1: Third-Party Service Contracts are contracts that include a labor-based component not included in the Incumbent staffing levels
Equipment
| Equipment | ||||||||||
| All Service Types | Current Equipment Ownership | Equipment Ownership at Refresh | Refresh Cycle (1) | Ownership of Equipment for Upgrades/ | ||||||
| Enhancements | Ownership of Equipment Required to Support Growth | Equipment Maintenance | Removal and Disposal | Charging Mechanism | ||||||
| Equipment used to provide services (SP provided) | SP | SP | N-1 | SP | SP | SP | SP | SP Charges | ||
| SP Infrastructure compute, storage and backups | SP | SP | N-1 | SP | SP | SP | SP | SP Charges | ||
| SP personnel equipment - desktops, laptops, etc. | SP | SP | N-1 | SP | SP | SP | SP | SP Charges | ||
| Equipment (Customer provided) | State | State | N-1 | State | State | State | State | State Retained |
Note 1: N-1 version must still be supported by third party vendor and not End Of Life.
Network Transport
| Network Transport | |||
| All Service Types | Transport Capacity | Transport Capacity Growth | Charging Mechanism |
| Transport - Data: | |||
| between Admin Facilities and Admin network cloud (MPLS) | Admin | Admin | Admin Retained |
| between Admin Facilities | Admin | Admin | Admin Retained |
| between Admin network cloud (e.g., MPLS) and third party provider's network cloud (e.g., MPLS) | Admin | Admin | Admin Retained |
| between Admin network cloud (e.g., MPLS) and CSPs | Admin | Admin | Admin Retained |
| between SP Facilities and SP network cloud | SP | SP | SP Charges |
| between SP Facilities and SP network cloud | SP | SP | SP Charges |
| between SP network cloud and CSPs (all connections including VPN) | SP | SP | SP Charges |
| between SP Facilities | SP | SP | SP Charges |
| Network within the CSPs | SP | SP | RFS |
| Customer Virtual CSP Connection | SP | SP | SP Charges |
| Customer Direct CSP Connection | SP | SP | RFS |
| Connection between CSPs Through a Cloud Exchange | SP | SP | RFS |
Software
| Software | ||||||
| All Service Types | Current Licenses/Maint./Lease | Future Licenses/Maint./Lease | Software Currency (2) | Releases/Upgrades | Software Required to Support Growth | Charging Mechanism |
| Admin Enterprise License Software | Admin | Admin | N/A | Admin | Admin | Admin Retained |
| Application Software | State | State | N/A | State | State | State Retained |
| Application Utilities | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| Automation Software | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| Backup Software | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| Compilers | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| Core Security Services | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| Database Management Software | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| Development Tools | SP | SP | n / n-1 | SP | SP | Direct Charges |
| Middleware | SP | SP | n / n-1 | SP | SP | Direct Charges |
| Network Software (1) | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| Operating Software | SP | SP | n / n-1 | SP | SP | Direct Charges |
| Service Management Software | Admin | Admin | N/A | Admin | Admin | Admin Retained |
| Utility/Monitoring & Management Software | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
| License Access / Transfer fees | SP | SP | n / n-1 | SP | SP | SP Charges - Unit Rates |
Direct Charges - Charged to Customer through the Customer CSP account (i.e., a third party software marketplace purchase through AWS or Azure).
| Note 1: Admin will be providing Network Route Management Software. |
| Note 2: N-1 version must still be supported by third party vendor and not End Of Life. |
The following descriptions are to aid in the interpretation of this Attachment and do not modify, change, or limit the obligations of either Party with respect to the relevant assets or activities as set forth in the Agreement.
| Admin Enterprise License Software | ||
| Software that is retained by Admin under an Enterprise license on behalf of Admin Customers. | ||
| Application Software | ||
| See defintion of Applications and Application Software in Exhibit 1.1 (Definitions). | ||
| Application Utilities | ||
| System Software that provides an addition to the capabilities of Application Software or COTS that allow for dynamic tailoring of the functionality (e.g., AWS Systems Manager, AWS Batch, Azure Batch). Includes non-cloud native workload scheduling tools. | ||
| Automation Software | Software that enables the automation of cloud provisioning and maintenance such as Ansible, public cloud native runbooks, Terraform or AIOps. | |
| Backup Software | Software used to create supplementary exact copies of files, databases or entire computers. | |
| Compilers | ||
| System Software used to convert source code to executable code (e.g., Cobol, Microfocus Cobol). | ||
| Core Security Services | ||
| Software to provide required security, excluding MSS/DIS Software, such as patching, cybersecurity asset mgt., vulnerability mgt., and zero trust network access as specitifed in the requirements | ||
| Database Management Software | ||
| System Software used to access structured data and usually provides functionality for ad-hoc queries, data retrieval, generating reports and support the requirements in the SOW, section Database Management Services. | ||
| Development Tools | ||
| All software programs and programming (and all modifications, replacements, upgrades, enhancements, documentation, materials, and media related thereto) that are used in the development, testing, deployment, and maintenance of Software. Development Tools shall include all such programs and programming in use or required to be used as of the Commencement Date. Development Tools also shall include all such programs and programming developed and/or introduced by or for Admin or Service Provider during the Term (e.g., Visual Studio, GitHub, Bitbucket, Maven, Jenkins, Selenium, Jira, etc.). | ||
| Middleware | ||
| Means software that facilitates interactions and integration between and among two (2) or more separate Software programs, Systems, or platforms. (e.g., WebLogic, WebSphere, MQSeries, Apache, BEA Tuxedo, IBM HTTP Server). | ||
| Network Software | Management Tools that enable multiple computers to communicate with one another (e.g., Process MultiNet, Fluke OpitView, Primesupport Sniffer). | |
| Operating Software | ||
| Means all software programs and programming (and all modifications, replacements, upgrades, enhancements, documentation, materials, and media related thereto) that perform tasks basic to the functioning of the Equipment and are required to operate the Applications Software or otherwise support the provision of Services by the Service Provider including any systems utilities software (e.g., AIX, HP/UX, Solaris, Windows - including embedded functionality, Netware, Linux, AS400, GCOS). | ||
| Service Management Software | See defintion of Service Management System in Exhibit 1.1 (Definitions). | |
| Utility / Monitoring & Management Software | Management Tools that facilitate the management, monitoring, and performance tuning of Equipment and Software. Tools provided by Public Cloud Service Provider (examples: AWS Config, AWS CloudWatch, AWS EventBridge, Azure Policy, Azure Monitor, Azure Event Grid, Google Cloud Pub/Sub, etc.) or 3rd party tools PCM uses for the enterprise (example: Mulesoft). |
Facilities
| Facilities | |||||||
| All Service Types | Current Assets | Refresh | Upgrades/ | ||||
| Enhancements | Growth | Charging Mechanism | |||||
| State Facilities | |||||||
| Environmental (e.g., HVAC, PDUs) | State | State | State | State | State Retained | ||
| UPS | State | State | State | State | State Retained | ||
| Space Upgrades, Additions, Fit out | State | State | State | State | State Retained | ||
| Furniture & Fixtures | State | State | State | State | State Retained | ||
| Wiring | State | State | State | State | State Retained | ||
| Building Depreciation / Lease | State | State | State | State | State Retained | ||
| Office Equipment | State | State | State | State | State Retained | ||
| Building Maintenance / Security | State | State | State | State | State Retained | ||
| Utilities | State | State | State | State | State Retained | ||
| Service Provider Sites | |||||||
| UPS | SP | SP | SP | SP | SP Charges | ||
| Space Upgrades, Additions, Fit out | SP | SP | SP | SP | SP Charges | ||
| Furniture & Fixtures | SP | SP | SP | SP | SP Charges | ||
| Wiring | SP | SP | SP | SP | SP Charges | ||
| Building Depreciation / Lease | SP | SP | SP | SP | SP Charges | ||
| Office Equipment | SP | SP | SP | SP | SP Charges | ||
| Building Maintenance / Security | SP | SP | SP | SP | SP Charges | ||
| Utilities | SP | SP | SP | SP | SP Charges |
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