Narrative Qualification Template~1.docx

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Attached to
Community Engagement and Outreach
Solicitation number
CM-24-479
Issued by
Los Angeles County, California

About this file

This document is a Narrative Qualification Template for the City of Long Beach, California, seeking to establish a pre-qualified vendor bench for community engagement and outreach services across 24 disciplinary areas including active transportation, ADA access, arts and culture, budget and finance, capital projects, economic development, emergency preparedness, food security, housing, library services, parks and recreation, public health, public safety, public utilities, racial equity, sustainability, technology and digital inclusion, violence prevention, waste management, water systems, youth education, and zoning. Statements of Qualifications were due May 27, 2025 at 11:00 a.m. PST. This is a rolling RFQ with evaluation periods in spring 2025, spring 2026, and spring 2027, with placement on the bench not guaranteeing work or contract amounts. Any awarded contract will be for up to two years with options to renew for up to three additional one-year periods, not to exceed five years total. Individual City departments will issue Requests for Quotes for specific projects and negotiate rates directly with selected vendors.

Respondents must demonstrate a minimum of three years of experience providing similar community engagement services, be authorized to conduct business in the City, and provide proof of business authorization and non-debarment. The template requires documentation of organizational capacity and experience serving historically underserved communities, the methodology and approach to inclusive community outreach projects with work samples, and communications and reporting capabilities including data collection and daily coordination with the City. Responders must identify key staff, provide three references, disclose any subcontractors, and demonstrate capacity in languages other than English. California Secretary of State registration is required at award, not submission. No local preference applies, and the bench accepts an unlimited number of qualified vendors. A Notice of Intent to Award dated October 23, 2025 identified 56 pre-qualified vendors selected from 69 responsive submissions. Payment is issued within 30 calendar days of invoice submission.

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Text version

Narrative Qualification Template Organizational Capacity & Experience

RESPONDER CONTACT INFORMATION

Responder
Company Name

Company Address

Federal Tax ID Number

Website

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

RESPONDER CAPACITY & EXPERIENCE

What type of enterprise is the Responder?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Please describe why the Responder is qualified to provide the services described in this RFQ (1-2 paragraphs).

Please indicate which of the following disciplines the Responder is able to provide services in.

☐ Active Transportation, Mobility, Transit, and Bike and Pedestrian Right-of-Way ☐ Americans with Disabilities Act (ADA) Access and Inclusion ☐ Art, History and Culture ☐ Budget and Finance ☐ Capital Projects and Infrastructure ☐ City Planning and Urban Development ☐ Economic Development and Workforce Development ☐ Emergency Preparedness ☐ Food Security and Urban Agriculture ☐ Homelessness, Housing, and Affordable ☐ Housing ☐ Library Services ☐ Marinas, Beaches, and Waterways ☐ Parks, Open Space, and Recreation ☐ Public Health, Community Wellness, and ☐ Human Services ☐ Public Safety ☐ Public Utilities (Electricity, Gas, Sewer, Water) ☐ Racial Equity and Environmental Justice ☐ Streets, Roads, Bridges, and Public Right-of-Way Accessibility ☐ Sustainability and Climate Resiliency ☐ Technology and Digital Inclusion ☐ Violence Prevention ☐Waste (Trash, Recycling, Organic Collection) ☐ Water, Wastewater, and Recycled Water ☐ Youth Education and Development ☐ Zoning, Public Policy and Municipal Code

Please describe Responder’s experience delivering the services outlined in Section 2.1, Description of Services. For each applicable service, provide specific examples of past projects or initiatives, key outcomes, and Responder’s role in delivering the service.

Describe the length of time the Responder has provided these services. A minimum of three-years is required. (1-3 sentences)

Please describe the Responder’s experience in successfully providing these services, with a particular focus on how these services were provided to historically under-served communities.

How many employees does the Responder have in total and residing in Long Beach?

Where are the representative(s) that would service the City’s account located?

Who are the key staff likely to be involved in providing these services? For each, please include their name, title, and a brief description of their expertise and role.

Please describe the Responder’s experience and capacity to provide services in languages other than English (speaking, reading, and writing).

REFERENCES

Reference 1
Agency / Organization

Project Manager

Phone Number

Project Description

Project Start and End Dates

Reference 2
Agency / Organization

Project Manager

Phone Number

Project Description

Project Start and

Reference 3
Agency / Organization

Project Manager

Phone Number

Project Description

Project Start and

SUB-CONTRACTOR CONTACT INFORMATION

Does the Statement of Qualification include subcontractors?
☐ Yes

☐ No

If applicable, provide the following for all subcontractors included in this Statement of Qualification.

Subcontractor
Company Name

Company Address

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

SUBCONTRACTOR CAPACITY & EXPERIENCE

What type of enterprise is the Subcontractor?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Which specific requirements of this RFQ will the Subcontractor perform?

Please describe why the Subcontractor is qualified to provide the services described in this RFQ (1-2 paragraphs).

Please describe the length of time the Subcontractor has been providing the services described in this RFQ (1-3 sentences).

How many employees does the Subcontractor have nationally, locally, and residing in Long Beach?

Where are the representative(s) that would service the City’s account located?

Method of Approach

1. Describe the Responder’s approach to preparing and planning for a new inclusive community outreach or engagement project. Be sure to include how the Responder ensures that services effectively reach historically under-served communities.

2. Provide a detailed description explaining how the Responder planned and implemented a specific inclusive community outreach or engagement project. The description should include goals, activities, timeline, involvement of historically under-served communities, and a description of the completed project.

3. Please attach 1-3 samples of a completed project. The sample(s) should demonstrate the Responder’s attention to detail, compelling and accessible content, and skillful graphic displays.

Communications & Reporting

1. Describe how the Responder will collect and report data to demonstrate progress against performance measures.

2. Describe how the Responder will ensure responsive day-to-day communication with the City.

3. The City requires that Qualified Vendors provide proof of payment of any subcontractors used for this project. If the Statement of Qualification includes subcontractors, please describe the plan for how the City will be notified of such payments.

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