Industry Day brief_13 March 2019.pdf

NIWC LANT is part of the Naval Research & Development Establishment (NR&DE)

Naval Information Warfare Center Atlantic

Pre-Solicitation Industry Day

Statement A: Approved for Public Release. Distribution is unlimited (08 March 2019).

SATCOM CB-ISEA Support Single Award Contract (SAC)

N65236-18-R-0081 March 13, 2019

Agenda – SATCOM CB-ISEA

0930 Check-in

1000 Welcome and Opening Remarks

1005 Technical Overview

1020 Solicitation Overview / Common Proposal Mistakes

1030 Collection of Questions (index cards)

1030 Break / Networking

1100 Question and Answer Session

1130/1200 Lunch

1300 Breakout Sessions (15 mins each)

Statement A: Approved for Public Release. Distribution is unlimited (08 March 2019).

Industry Day Speakers

▼ Technical:

IPT Lead | Afloat Transport Systems: Robert James

▼ Contracts:

2.0 Contracts Lead | PCO: Tiffany Boatwright

− E-mail: tiffany.c.boatwright@navy.mil

Contract Specialist: Lacey C. Flint − E-mail: lacey.flint@navy.mil

▼ Legal Counsel:

Deputy Counsel | Office of Counsel: Scott J. McGuigan

*All communication after the final solicitation is released shall go through the Contract Specialist.

Purpose

▼ The purpose of this Industry Day is to provide interested offerors with:

An introduction to key players involved in this acquisition.

Insight into NIWC Atlantic’s SATCOM ISEA Team requirements and how they will support the Command.

Specific information on the anticipated contract requirements; including programs and platforms supported.

An advanced look at the solicitation’s anticipated submission requirements and draft evaluation criteria.

An opportunity to network amongst contractor attendees.

Ability to ask questions and provide feedback to the Government. Our goal is to make this Industry engagement more efficient and effective in acquisition planning and execution.

Introduction and Administrative Notes

▼ This is an Unclassified briefing.

▼ Questions are encouraged! Please submit questions in writing using the white 3 x 5 cards provided. This will help ensure a non-attributional record and also provide us with accurate minutes of the conference.

▼ The last portion of the agenda will address questions and answers. We will attempt to answer as many questions as possible during the allotted question and answer period.

▼ A written copy of questions and answers (along with copies of the slides and any other info) will be posted as soon as possible on the NIWC Atlantic e-Commerce website: https://e-commerce.sscno.nmci.navy.mil.

REMINDER: Government’s final position on this requirement will be in WRITING

SATCOM CB-ISEA Scope

▼ The Satellite Communication (SATCOM) Capability-Base (CB) In-Service Engineering Activity (ISEA) PWS provides deployment, logistics, system engineering, life cycle sustainment engineering, integration, and production support for Department of Defenses (DoD) and Navy qualified systems and subsystems to Government customers.

▼ Specific tasking performed under this service contract is described in the PWS and require both the knowledge and demonstrated experience of several C4ISR current and future systems and supporting systems under the cognizance of the SPAWAR community on surface ships, submarines, and shore sites.

▼ This support encompasses the entire spectrum of SATCOM CB-ISEA services across multiple systems and associated needs for delivery of fully operational and sustainable C4ISR systems and supporting systems to the war-fighters.

Operational Relevance:

• Latest generation ground terminal for military protected and wideband satellite communications.

• Provides voice, video and data communications

• Maintains backward compatibility with legacy systems while ensuring access to new and future MILSATCOM capabilities

• Satisfies requirements for Strategic & Tactical Communications

Description:

The Navy Multiband Terminal (NMT) is a multiband capable satellite communications designed in three platform types for installation onboard ships, submarines, and at shore facilities worldwide. NMT also provides MILSATCOM capability for DISA Teleport, BMD, the United Kingdom, Canada, and the Netherlands

Anticipated Work:

• Work in progress

• SCN Installations

• Modem upgrades

• Future Updates, ECs, SWDs, etc

• Fleet Support

Navy Multiband Terminal (NMT)

• High Bandwidth Satellite Communication for ADNS (NIPR/SIPR, National Imagery, Video, Voice, etc.)

• Commercial SATCOM includes the following services

• C, Ku, and X-Band

• Leases contract option for Ka-Band

• MILSATCOM restoral

Description:

As the Navy’s next generation Commercial SATCOM Program of Record, CBSP provides wideband SATCOM to PCs and MCMs (SSV ships), diversity for MILSATCOM on ULV ships, and augments MILSATCOM on FLV ships. The associated architectures significantly increase data throughput, Navy Command and Control (C2) posture, and SATCOM reliability and space resiliency by providing band diversity, assured access, and redundancy for

MILSATCOM.

Small Ship – PC, MCM Unit Level – DDG, CG, LSD, T-AGOS, T-AKE, T-EPF, T-ESB, T-AH-19

Force Level – AS, CVN, LCC, LHA, LPD-17, LHD, LCS, T-AH

Anticipated Work:

• Continuous surface installs

• Modem upgrades

• Shore integration

• New technology

Commercial Broadband Satellite Program (CBSP)

• High Bandwidth Satellite Communication for NIPR/SIPR, Video, Voice, etc.

• Commercial SATCOM includes the following services

• Ku Band, Iridium, INMARSAT, Aircell

Description:

The purpose of the NSLC-A solution is to securely and simultaneously extend NMCI NIPRNET and SIPRNET data, public internet, and Plain Old Telephone System (POTS) telephone capabilities to VIPs onboard aircraft via SATCOM or cellular communications provided. VIPs may include the Secretary of the Navy (SECNAV), Chief of Naval Operations (CNO) and Commandant of the Marine Corps (CMC).

Anticipated Work:

• Network Upgrades

• Continuous, high visibility work.

Navy Senior Leadership Communication – Airborne (NSLC-A)

10Statement A: Approved for Public Release. Distribution is unlimited (08 March 2019).

Counter A2/AD: Provides increasingly critical counter Anti- Access/Area-denial (A2/AD) capability to maritime forces

Overseas Contingency Operations (OCO): Provides time critical intelligence and tactical data to maritime forces in support of OCO

Force Protection: Provides vital force protection information to maritime forces supporting OCO and other Joint operations

C4I Management: Provides alternate delivery path UAV Video: Real and near real-time UAV feeds

Description:

Navy GBS is a cost effective and sustainable Navy PEO C4I Program composed of 6 major projects as part of a combat C4I weapon system fielded on ships, submarines, Special and Expeditionary warfare units provide a large data path to Navy platforms.

• Navy GBS provides rapid dissemination of live video, large data files and other information to war fighters for:

intelligence, targeting, surveillance, reconnaissance, environmental data, special requirements and training.

• Supports Fleet Information Dominance (ID)mission

• Proven counter A2/AD capability –Assured C2

Anticipated Work:

• Significant installations/testing planned

• Development of New Variant

• Short tech refresh cycles

Submarine System AN/USR-10/10A (v) 1,2,3

Surface System

AN/USR-10A (v) 4,5,6*,7* (w/o dedicated OE-581)

Transportable System AN/TSR-9 (not pictured)

‘Suitcase’ System AN/PRS-11(not pictured)

Global Broadcast System (GBS)

• SIPR connectivity over WGS X-band or commercial Ku band

• Provides Wide-Band SATCOM connection on smaller platforms

• Conforms to OPNAV directive of being able to provide information/data to forces ashore

Description:

Wide Band-SATCOM On -the- Move (WB-SOTM) system is a near real time secure, high bandwidth/data SATCOM system employed on Navy Expeditionary Combat Command (NECC) 78 ft Mk VI Patrol Craft during tactical missions to protect high value units and assets and coastal waterways. Utilizes a small aperture antenna certified for WGS X-band and commercial Ku satellites.

Base band equipment provides for connectivity to shore networks.

Anticipated Work:

• ISEA Support on Systems

• Antenna, Raydome upgrades

• Tech Refreshes

Wideband SATCOM On The Move (WBSOTM)

Supported Systems

Other Systems Supported

▼ Super High Frequency (SHF):

AN/WSC-6 V7,7A,B,C, V9A,B,C,D,E,F,G

▼ Commercial Wideband SATCOM Program (CWSP):

AN/WSC-8

▼ Extremely High Frequency (EHF):

Navy EHF Satellite Program (NESP), AN/USC-38

Future Systems Supported

▼ Mobile User Objective System (MUOS)

▼ Ultra High Frequency (UHF)

▼ Other SATCOM systems, subsystems, and ancillary equipment (i.e. Modems, etc)

Anticipated Tasks

Technical Sustainment Support (PWS Para 3.2)

▼ Distance Support (3.2.1):

Help Desk/Trouble Calls, Information Technology Service Management (ITSM) Entries

▼ On-Site Support (3.2.2):

Casualty Reports (CASREPS), Deploying Group System Interoperability Tests (DGSITs), System Operation

Tests (SOTs)

▼ Proactive Support (3.2.3):

Grooms, Ship Checks

Engineering Support (PWS Para 3.3)

▼ Sustainment Engineering Support (3.3.1) Preventative Maintenance Schedule (PMS) Maintenance Index Page (MIP), Maintenance Requirement Card

(MRC), Technical Feedback Reports (TFBRs)

▼ Lifecycle Engineering (3.3.1.2) Ship Installation Drawings to create Liaison Action Requests (LARs), Engineering Change Orders (ECOs), Engineering Change Requests (ECRs), Ship Change Documents (SCDs)

▼ Engineering Development Support (3.3.2) New product development, testing, etc

Anticipated Tasks

Logistics Support (PWS Para 3.4)

▼ Supply Support (3.4.1) Acquire, catalog, ship/receive, sparing, repair parts/kits, inventory

▼ Configuration Management (CM) for Fielded Systems (3.4.3) CMPRO, COLTs; Config. Identification, Config change control; etc

▼ Training Services (3.4.4) Curriculum development, Documentation, Tech Manuals

Modernization Support (PWS Para 3.5)

▼ System Installation and Turn-Over Support (3.5.1) Pre-installation Testing and Check Out (PITCO), Pre-installation Check Out (PICO), System Operations

Verification Testing (SOVT)

▼ Optical Blockage Alignment Survey (OBAS) and Leveling Support (3.5.2)

▼ Installation Planning and Design Support (3.5.4) Ship Change Documents (SCDs), Satellite Access Requests(SARs), Installation Requirements Documents

(IRDs), System SOVTs, SPAWAR/PEO Integrated Data Environment & Repository (SPIDER), Fleet Readiness Control Board (FRCB) Documentation, Installation Design Package (IDP), Based Electronics Systems Engineering Plan (BESEP)

Technical Challenges

▼ 24 Hour response to CASREPs on Supported systems Need to have a plan to support on Day 1 of contract

▼ Travel to OCONUS locations (Worldwide) Understand Country Entry/Exit Requirements (VISAs, Clearances, Inoculations)

▼ Supporting new threats/vulnerabilities as they are identified Testing

New equipment

▼ Cross Training Goal of CB-ISEA is to provide cross trained personnel on multiple systems.

Places of Performance, Facilities, & Travel

▼ Primary Places of Performance Government sites and/or the contractor’s site, as delineated in the Task Order

(Charleston, SC; Norfolk, VA; San Diego, CA; Washington DC)

▼ Facilities The Government will provide facilities to those labor categories that would otherwise adversely affect the work performance if not available on-site.

Within 45 days after award, the contractor shall have a TOP SECRET access facility clearance (FCL).

▼ Travel Travel is required on this contract and will be specified at the TO level.

Locations: Worldwide

− Frequent locations: Mayport, FL; Newport, RI; Washington DC; Rota, Spain;

Naples, Italy; Bahrain.

− No travel to Afghanistan.

Contract Strategy General Overview

▼ Developments:

Market Research conducted via e-Commerce/FBO websites:

− Posted 09 May 2018 − Closed 23 May 2018 − Extended until 01 June 2018 due to limited responses

Based on Market Research, procurement will be competed on a full and open competition basis.

Source Selection Plan in process.

Draft RFP in process.

Solicitation Overview

Statement A: Approved for Public Release. Distribution is unlimited (08 March 2019).

Contract Type: • Services

• Indefinite Delivery/Indefinite Quantity (IDIQ)

All services authorized and funded by placement of delivery/task orders.

• Single Award Contract (SAC) Pricing Arrangement: • Cost Plus Fixed Fee (CPFF) CLIN for services Contractor must have adequate accounting system.

• Cost CLIN for ODCs (travel and material).

Period of Performance: • 5 Year Ordering Period

Delivery Order / Minimum Guarantee: • $25,000 Target Solicitation / Award Dates: • Solicitation Issued – 3rd Qtr 2019

• Proposals Received – 3rd Qtr 2019

• Contract Award – 1st Qtr 2020

Competitive Environment: • Full and Open Competition

NAICS: • 541330, Size Standard $38.5M

Security Access Requirements: • Personnel – Secret; on case-by-case basis TS clearances

• Facility – Top Secret

NAICS Code Selection

▼ The appropriate Product Service Code (PSC) for this requirement is L058 – Technical Representative Services – Communication, Detection, and Coherent Radiation Equipment.

▼ Based upon the specific scope of work, the most appropriate and corresponding applicable NAICS code for this requirement is 541330 – Engineering Services.

▼ Based upon market research conducted to date, a small business set-aside is not appropriate for this effort. As a result, the Government will compete the requirement on a full and open basis to obtain optimal competition under NAICS 541330.

Source Selection – Draft Evaluation Factors

▼ Factor A – Top Secret Facility Clearance (TSFCL) ▼ Factor B – Technical Understanding Subfactor 1: Technical Sustainment Support Subfactor 2: Engineering Support Subfactor 3: Modernization Support

▼ Factor C – Personnel Qualifications (8 resumes) ▼ Factor D – Small Business Participation ▼ Factor E – Past Performance ▼ Factor F – Cost / Price

Source Selection – Order of Importance

▼ Factor B (Technical Understanding) is more important than Factor C (Personnel Qualifications).

Factor B (Technical Understanding) and Factor C (Personnel Qualifications) will be rolled up into an overall combined technical/risk rating.

▼ Factor B (Technical Understanding) and Factor C (Personnel Qualifications), when combined, are significantly more important than Factor F (Cost/Price).

▼ Factor A (TSFCL), Factor D (Small Business Participation), and Factor E (Past Performance) will be evaluated on an Acceptable/Unacceptable basis.

Factors A, D, and E will not be included in any tradeoff analysis, but must be rated

Acceptable for a proposal to be eligible for award.

Factor A: Top Secret Facility Clearance

(TS/FCL)

Factor A: Top Secret Facility Clearance

The Government will evaluate the Prime offeror’s possession of, or ability to achieve possession of, an active TSFCL by time of anticipated contract award. This evaluation will be based on the offeror’s submission of the documentation requested in Section L for Factor A (TSFCL Summary or TSFCL Plan and corresponding DD441-1). An offeror who fails to provide the documentation requested in Section L for Factor A shall be rated “Unacceptable” and the proposal will be removed from consideration for award.

If an offeror is selected for award who submitted a TSFCL Plan and the offeror does not provide final proof of satisfying all Factor A criteria no later than 45 days after the award date (by supplying the active TSFCL DD441-1), the contract shall be terminated and award will be made to the next best value offeror.

Factor B: Technical Understanding Factor B: Technical Understanding

Subfactor 1 – Technical Sustainment

1) An AN/WSC-9A(V)3 equipped ship cannot maintain assigned X-Band link. Describe the troubleshooting steps to determine if the faulty link is a result of a failure in the data chain, the crypto chain, or the RF chain, and explain the steps necessary to isolate the fault. Assume this is a CASREP situation on a forward deployed unit, describing the steps necessary to get onboard and correct the fault including the change-out of an antenna overseas if required.

2) An AN/BSC-3(V)3 equipped hull is unable to communicate via X-Band. During an on-board tech assist (CASREP), describe the troubleshooting steps that would be taken to diagnose faults/failures and explain ability to develop a work-around to re-establish off-board communication.

3) An AN/USC-38(V)2 equipped ship is unable to effectively track the assigned satellite.

Describe the actions required to troubleshoot the most probable causes of tracking fault and how to correct the top three (3) most probable causes while supporting an on-board tech assist (CASREP)

4) An AN/USC-69(V)2 (FLV) equipped ship is unable to effectively track the assigned satellite. While on an onboard tech assist (CASREP), describe recommended sequenced steps used in troubleshooting to correctly identify the failed component.

Factor B: Technical Understanding

Subfactor 1 – Technical Sustainment

5) The Terrestrial Path between a Commercial Teleport and Navy Designated Points of Presence is degraded causing outages for CBSP equipped ships. Describe the actions required to troubleshoot the most probable causes of the fault and how to correct the top three (3) most probable causes.

6) An aircraft outfitted with NSLC-A equipment is ready to depart the depot. During Aircraft Return to Service testing, what steps/system function tests are required to complete testing?

7) It been determined that an NSLC-A antenna is faulty. What actions need to be taken to replace and operational test the Ku-band antenna?

8) A CASREP exists on an AN/WSC-6C(V)9 equipped ship. The system is unable to load the profile blockage profile and the antenna system will not initialize.

Describe required sequenced steps used in troubleshooting, validating software variants and reloading various software versions used in the system while supporting an on-board tech assist (CASREP).

Factor B: Technical Understanding

Subfactor 2 – Engineering Support

1) The offeror shall describe the requirements for design, development, and testing for at least one hardware and one software shipboard SATCOM or NMT-specific Engineering Changes.

The Government considers NMT-specific Engineering Changes more valuable than generic SATCOM Engineering Changes.

2) The offeror shall describe the processes and procedures to document and conduct failure analysis at the component level on NMT (any variant) and the actions required to work with OEM to develop and implement resolution(s).

Factor B: Technical Understanding

Subfactor 3 – Modernization Support

1) The offeror shall describe their processes and procedures in developing all the required design products necessary to field and operationally test a system via a Ship Change Document (SCD), FRCB, and TRANSALT to include the unique design specification of each.

Source Selection – Factor B, Subfactors’ Order of Importance

▼ Subfactor 1 is significantly more important than Subfactors 2 and 3 when combined.

▼ Subfactor 2 and Subfactor 3 are of equal importance.

Factor C: Personnel Qualifications

Factor C: Personnel Qualifications

Subject Matter Expert (NMT) – 2 resumes Subject Matter Expert (WSC-6) – 1 resume

Subject Matter Expert (CBSP Shore) – 1 resume Subject Matter Expert (Information Assurance) – 1 resume

Subject Matter Expert (CBSP Ship) – 1 resume Subject Matter Expert (GBS) – 1 resume

Subject Matter Expert (NSLC-A) – 1 resume

Statement A: Approved for Public Release. Distribution is unlimited (08 March 2019).

The Government considers current employees more valuable than prospective employees.

The resumes submitted for evaluation will be reviewed and evaluated against the personnel qualification requirements as set forth in Section C, C-TXT-11, Personnel Qualifications of the solicitation. This factor will be used to determine whether the proposed personnel meet the minimum personnel qualification requirements (education, general experience, specialized experience, and security clearance level) and the evidence of employment commitment. The government will also evaluate the extent to which the proposed personnel demonstrate any desired experience for each position.

Basis for Award

▼ “Best Value” utilizing tradeoff source selection process among cost and non-cost factors.

Evaluation factors other than cost, when combined, are significantly more important than cost/price; however, cost/price is an important factor and should be considered when preparing proposals.

DoD Source Selection Procedures

▼ The objective of the evaluation is to make a source selection decision based on any strengths, weaknesses, significant weaknesses, and deficiencies identified in the offeror’s proposal. See the DoD Source Selection Procedures Guide at:

http://www.acq.osd.mil/dpap/policy/policyvault/USA004370-14-DPAP.pdf

Common Proposal Errors / Lessons Learned

▼ Proposal Formatting Section L requirements: font size, spacing, condensing, page numbers, page limitations, consequences

▼ Proposal Content Address evaluation criteria fully Organization Assumptions Don’t assume personal knowledge Pay attention to value statements Resume pitfalls Cost proposal- mapping, substantiation Past performance questionnaires, follow-up

Common Proposal Errors / Lessons Learned

▼ Proposal Submission Use Q&A period, get an answer Understand the E-Commerce system and read user guide Submission deadline, why wait?

What to do ICoE?

Questions Received Prior to Industry Day

▼ Is this a new requirement? If not, who is the incumbent? Can you provide contract/task order numbers?

This is a new requirement. However, portions of this requirement were performed on previous contracts/task orders. Contract/TO numbers and incumbents will be provided on the final Q&A document.

▼ On Page L-7 of the Draft RFP, Factor B (Technical Understanding) is limited to a total of ten (10) pages. That number of pages will not allow a detailed of the problem and proposed solution to all of the requirements described in the existing three (3) subfactors. Will the Government allow up to 20 pages total for the Factor B response?

The Government will revise the page limitations as follows (13 pages total):

− Subfactor 1 (Tech Sustainment): 10 pages

− Subfactor 2 (Engineering Support): 2 pages

− Subfactor 3 (Modernization Support): 1 page

Questions Received Prior to Industry Day

▼ On Page 35 of the PWS, Section 8.5 states that the contractor shall not process, store, and/or transmit Government CUI on any asset owned by or for the contractor. However, the rest of section 8.5 explains how the contractor will protect CUI and CDI. It is expected that if the CUI is not allowed on any contractor system then DFARS clauses 252.204-7012 and CUI controls from the 52.000 Volume 4 manual would not apply. Can you clarify if CUI or CDI will be allowed on contractor systems? If it is not allowed can the 252-7012 clause and the other requirements from section 8.5.1.1 – 8-5.2.3 be removed?

Paragraph 8.5 will be revised to state, “The contractor shall process, store, and/or transmit Government controlled unclassified information (CUI) on information systems…..” 252.204-7012 is still applicable.

Break

▼ Reminder - Please submit your questions if you have not already done so.

▼ We will break until 1100.

▼ The Question and Answer Session will commence at that time.

Please note that all questions and the official answers will be posted on e-Commerce

36Statement A: Approved for Public Release. Distribution is unlimited (08 March 2019).

▼ Thank you for attending!

▼ A compilation of all questions and answers discussed today and any questions we may have been unable to address will be posted on the NIWC Atlantic e-Commerce website: https://e-commerce.sscno.nmci.navy.mil.

Along with copies of the slides and any other info.

▼ For questions, please forward to: lacey.flint@navy.mil.

REMINDER: Government’s final position on this requirement will be in WRITING

Closing Remarks

One-on-One Sessions

Statement A: Approved for Public Release. Distribution is unlimited (08 March 2019).

Breakout Room 1 Time Slot Contractor

1:00 Centurum 1:15 Booz Allen

1:30 SAIC

1:45 KOCHUR TRUMMER CORPORATION

2:00 2:15

Breakout Room 2 Time Slot Contractor

1:00 Serco 1:15 SBG Technology Solutions 1:30 Alutiiq Information Management, LLC 1:45 2:00 2:15