Attachment 8 - QASP 18-R-0081.pdf

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SATCOM CB ISEA Support
Solicitation number
N65236-18-R-0081
Issued by

About this file

This is a quality assurance surveillance plan (QASP) for a federal contract to provide In-Service Engineering Agent (ISEA) support for Satellite Communications (SATCOM) systems. The contractor will support the Fleet across the Space and Naval Warfare Systems Command (SPAWAR) enterprise and the Fleet Readiness Directorate (FRD) 100 in support of Program Executive Office Command, Control, Communications, Computers, and Intelligence (PEO C4I) PMW/A 170 Office. The QASP outlines acceptable quality levels and surveillance methods for evaluating contractor performance across quality of product categories including contract data requirement list (CDRL) documents, hardware goods, installations and equipment removal, and software development. Schedule and cost control categories are also included, with methods to assess retention of key personnel, customer satisfaction, and cost variance. Ratings will be entered into the Contractor Performance Assessment Reporting System on a monthly basis.

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Quality Assurance Surveillance Plan (Rev. 11/18)

CMID#: SSCA_20_TEMPL_00018_QASP_2.0

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EMAIL FORM

SPAWARSYSCEN ATLANTIC STANDARD QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

CONTRACT NUMBER

N65236-18-R-0081

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO) CONTRACTOR NAME

TBD

DATE

Apr 15, 2019

STATEMENT OF OBJECTIVES (SOO)/PERFORMANCE WORK STATEMENT (PWS) SHORT TITLE

SATCOM CB ISEA Support

CONTRACTING OFFICER REPRESENTATIVE (COR) NAME (Last, First, MI) DeGuzman, Raymond, S

QUALITY OF PRODUCT #1/CONTRACT DATA REQUIREMENTS LIST

(CDRL) DOCUMENTS

CDRL documents (data deliverables) weights vary depending on the value to the government. If CPARS Draft Approval Document (CDAD) CDRL exists in the basic contract, it must be included in the task order and in the QASP. Note: Total weight points must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

CDRL documents that are complete; have no flawed information, analyses, assumptions or conclusions; and have a minimum number of minor grammatical errors (i.e., errors in less than 10% of the pages).

Total weight of Documents that comply with AQL is less than or equal to 75%

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

Contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

100% Review by

COR

COR will review within 10 working days of receipt and log results of all reviews (i.e.

CDRL Documents accepted and if rejected, reason for rejection).

REMEDY IF AQL IS NOT MET

(CPFF DO/TO) REMEDY FOR AQL PROBLEMS Rework until corrected with no additional fee

ONE/R One time with

Test and Inspection Plan (A017

ASREQ As required*Quality DocumentationA016

MTHLY MonthlyIntegrated Program ManaA015

Contract Work BreakdowA014

See PWSContract statusA007-A013

See PWSTechnical CDRLA001-A006

ASREQ As required*

ASREQ As required*Systems Security Plan (SSA018

See PWSContractor’s Record of TiA019

See PWSMaterial Tracking CDRLA020,A021

Failure Status Repair Rep Specified in TOA022

See PWSOCONUS Deployment PaA023

Total

CDRL # EXCEPTIONAL

VERY GOOD

SATISFACTORY

MARGINAL

UNSATISFACTORY

METHOD OF

SURVEILLANCE FREQUENCY DESCRIPTIONCPARS

GROUP WEIGHT

Total weight of

Documents that comply with

100%

Performance meets contractual requirements and exceeds some to the

Govt's benefit.

To justify a Very Good rating, identify a significant event and state how it was a benefit to the government.

Also, no significant weaknesses should have been identified.

Total weight of Documents that comply with AQL is

90-100% contractual requirements.

To justify a Satisfactory rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract.

Also, no significant weaknesses should have been identified.

Total weight of

Documents that comply with AQL is

76 -89% does not meet some requirements

Contractual performance reflects a serious problem for which the contractor has not yet identified corrective action.

Total weight of Documents that contractual requirements and exceeds many, to the government's benefit

To justify an Exceptional rating, identify significant events

Quality of Product

#1

PURCHASE REQUISITION NUMBER

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NOT APPLICABLE

CONTRACT NUMBER

N65236-18-R-0081

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO) COR NAME (Last, First, MI) DeGuzman, Raymond, S

DATE

Apr 15, 2019

REMEDY IF AQL IS NOT MET

QUALITY OF PRODUCT #2/HARDWARE GOODS

(e.g., Fabricated items, Repairs, Refurbishment, etc.). Hardware goods weights vary depending on the value to the government. Hardware goods of most value are those which affect cost, schedule, and critical path.

Note: Total weight points must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

All items meet applicable requirements for standards of workmanship as indicated in the SOO and/or PWS.

100% inspection by the COR.

COR will log results of all inspections

(i.e., hardware goods accepted and if rejected, reason for rejection).

Total weight of Hardware

Goods that comply contractual requirements and recovery is not which the contractor's corrective actions appear or were ineffective.

Total weight of Hardware Goods that meet some contractual reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Hardware Goods that comply with rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract.

Also, no significant weaknesses should have been identified.

Total weight of Hardware Goods that contractual requirements and exceeds some to the Government' s benefit.

Very Good rating, identify a significant event and state how it was a benefit to the government.

Also, no significant weaknesses should have been identified.

Total weight of Hardware Goods that contractual requirements and exceeds many, to the benefit.

rating, identify significant events.

CPARS

GROUP NUMBER DESCRIPTION FREQUENCY WEIGHT METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Quality of Product

#2

Total

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NOT APPLICABLE

DATE

Apr 15, 2019

COR NAME (Last, First, MI) DeGuzman, Raymond, S

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

REMEDY IF AQL IS NOT MET

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

All aspects of installation and equipment removal conform to the following work standard.

Aspects to be inspected include: grounding and bonding methods, space, hull and equipment penetration, welds, cable routing and supports, connectorization, bracing, equipment accessibility, shock mounts, and applicable TEMPEST equipment and classification requirements.

QUALITY OF PRODUCT #3/INSTALLATION AND EQUIPMENT REMOVAL

Installations and equipment removal weights vary depending on the value to the government.

Note: Total weight points must equal 100 per page.

CPARS

GROUP NUMBER DESCRIPTION FREQUENCY WEIGHT METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Quality of Product

#3

Total weight of Installations / Equipment

Removals that contractual requirements and exceeds many, to the rating, identify significant events.

Total weight of

Installations / Equipment Removals that comply contractual requirements and exceeds some to the s benefit rating, identify a significant event and state how it was a benefit to the government.

Also, no significant weaknesses should have been identified.

Total weight of Installations / Equipment

Removals that rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract.

Also, no significant weaknesses should have been identified.

Total weight of

Installations / Equipment Removals meet some contractual reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Installations / Equipment

Removals that contractual requirements and recovery is not which the contractor's corrective actions appear or were ineffective.

by the COR.

inspections

(i.e., installations/ equipment removals accepted and if rejected, reason for rejection).

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NOT APPLICABLE

REMEDY IF AQL IS NOT MET

DATE

Apr 15, 2019

COR NAME (Last, First, MI) DeGuzman, Raymond, S

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

QUALITY OF PRODUCT #4/SOFTWARE DEVELOPMENT

Software Development task weights vary depending on the value to the government. Note: Total weight points must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

All functionality of the "Product/Program", works as designed with a maximum of 5% minor problems (i.e., problems which do not affect results (each product)). Product relates to coding during development, modeling, simulation, etc.)

CPARS

GROUP NUMBER DESCRIPTION FREQUENCY WEIGHT METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Quality of Product

#4

Total weight of Software

Development tasks that contractual requirements and exceeds many, to the rating, identify significant events.

Total weight of Software

Development tasks that contractual requirements and exceeds some to the s benefit rating, identify a significant event and state how it was a benefit to the government.

Also, no significant weaknesses should have been identified.

Total weight of Software

Development tasks that rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract.

Also, no significant weaknesses should have been identified.

Total weight of Software

Development tasks that meet some reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Software

Development tasks that comply with contractual requirements and recovery is not which the contractor's corrective actions appear or were ineffective.

by COR.

inspections

(i.e., software development tasks accepted and if rejected, reason for rejection).

Total

DATE

Apr 15, 2019

COR NAME (Last, First, MI) DeGuzman, Raymond, S

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

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NOT APPLICABLE

DATE

Apr 15, 2019

COR NAME (Last, First, MI) DeGuzman, Raymond, S

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

Documents are delivered "on time" in accordance with official schedules and milestones (not counting excusable delays).

SCHEDULE #1/DOCUMENTS

CDRL document weights vary depending on the value to the government.

Note: Total weight points must equal 100 per page.

CPARS

GROUP CDRL # DESCRIPTION FREQUENCY WEIGHT METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Schedule #1

Total weight of Document deliveries that comply contractual requirements and exceeds many, to the rating, identify significant events.

Total weight of Document deliveries contractual requirements and exceeds some to the s benefit.

rating, identify a significant event and state how it was a benefit to the government.

Also, no significant weaknesses should have been identified.

Total weight of Document deliveries that rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract.

Also, no significant weaknesses should have been identified.

Total weight of Document deliveries meet some reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Document deliveries that contractual requirements and recovery is not which the contractor's corrective actions appear or were ineffective.

CDRL document deliveries (i.e., schedules met and if not met, identify reason and effect to overall schedule).

Total

REMEDY IF AQL IS NOT MET

(CPFF DO/TO) REMEDY FOR AQL PROBLEMS PCO to negotiate "consideration" to reduce adverse impact to mission

A023

A022

A020,A021

A019

A018

A017

A016

A015

A014

A007-A013

A001-A006

OCONUS Deployment Pa

Failure Status Repair Rep

Material Tracking CDRL

Contractor’s Record of Ti

Systems Security Plan (SS

Test and Inspection Plan (

Quality Documentation

Integrated Program Mana

Contract Work Breakdow

Contract status

Technical CDRL

See PWS

Specified in TO

See PWS

See PWS

ASREQ As required*

ASREQ As required*

ASREQ As required*

MTHLY Monthly

ONE/R One time with

See PWS

See PWS

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NOT APPLICABLE

REMEDY IF AQL IS NOT MET

DATE

Apr 15, 2019

COR NAME (Last, First, MI) DeGuzman, Raymond, S

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

SCHEDULE #2/DELIVERY OF SCHEDULED MILESTONES

(e.g., Installations, Equipment Removal, Program Reviews, Testing, Deliver, etc.). Milestone schedule weights vary depending on the value to the government.

Note: Weight of values must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

On time scheduled delivery is defined as meeting the task order scheduled delivery dates (not counting excusable delays).

CPARS

GROUP NUMBER DESCRIPTION FREQUENCY WEIGHT METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Schedule #2

Total weight of meeting

Milestone Schedule that contractual requirements and exceeds many, to the rating, identify significant events.

Total weight of meeting Milestone Schedule contractual requirements and exceeds some to the

Govt's rating, identify a significant event and state how it was a benefit to the government.

Also, no significant weaknesses should have been identified.

Total weight of meeting

Milestone Schedule that rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract.

Also, no significant weaknesses should have been identified.

Total weight of meeting Milestone Schedule meet some reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of meeting Milestone

Schedule that contractual requirements and recovery is not which the contractor's corrective actions appear or were ineffective.

milestone schedule events (i.e., schedules met and if not met, identify reason and effect to overall schedule).

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NOT APPLICABLE

EXCEPTIONAL

VERY GOOD

SATISFACTORY

MARGINAL

UNSATISFACTORY

METHOD OF

SURVEILLANCEAPPLICABLEOBJECTIVES - ACCEPTABLE

QUALITY LEVEL (AQL)TASKCPARS

GROUP

Percent of qualified key personnel on contract/DO/TO throughout the contract period is less than 80%.

Turnover of identified (named) key personnel is more than five.

Percent of qualified key personnel on contract/

DO/TO

throughout the contract period is between 80% and

99%, round to closest %.

Turnover of identified

(named) key personnel is between four and five.

Percent of qualified key personnel on contract/DO/TO throughout the contract period is 100%.

Turnover of identified (named) key personnel is three.

Turnover of identified

(named) key personnel is between two and one.

Turnover of identified

(named) key personnel is zero.

Percent of qualified key personnel on contract/

DO/TO

throughout the contract period is 100%.

Some key personnel have exceptional qualifications that benefit tasking.

Percent of qualified key personnel on contract/DO/TO throughout the contract period is 100%.

Many key personnel have exceptional qualifications that benefit tasking.

100% review by

COR.

and maintain log of all key positions and instances of vacancies throughout task order period.

100% review by

COR

and maintain log of all identified (named) key personnel and identify turnover throughout task order period.

Yes

Yes

Percent (%) of qualified key personnel required by the task order throughout the task order period. Vacancies for vacation or daily sickness will not be included, extended sickness and absences will be included.

Retention of identified (named) key personnel throughout the period of the task order.

Retention of Key Personnel

Percent of Key Personnel

DATE

Apr 15, 2019

COR NAME (Last, First, MI) DeGuzman, Raymond, S

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

Management of

Key Personnel

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NOT APPLICABLE

COR SIGNATURE

ORDERING OFFICER SIGNATURE

CPARS

GROUP TASK OBJECTIVES ACCEPTABLE

QUALITY LEVEL (AQL) APPLICABLE UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Cost Control

Yes

Any increase in negotiated labor rates greater than 20%. Yes

Identifies an hourly fully burdened per person labor charge in any labor category in excess of

Yes

SIGNATURE DIRECTION:

The COR is required to sign the Quality Assurance Surveillance Plan (QASP) once a final bid and/or a formal contractor submission (PWS, Proposal, QASP) has been accepted and is ready to be funded. The Ordering Officer will enter in the task order/contract number (as applicable) and sign the QASP, which will lock it. The QASP will be used as a reference by the contractor when completing the monthly CDAD and by the COR when reviewing the monthly CDAD and entering the final CPARS.

Any changes to the QASP after award require a modification.

If the cumulative amount of Other Direct Costs (ODCs) will exceed 10% of the original ODC total (for any given period of performance). Unless total is less than pre-award threshold (10% of Labor or

$3 Million).

Any Instances/Overruns require a Post Award ODC Service Contracting Performance

Metrics Memorandum signed by COR and forwarded to Contracting Officer (KO).

Any instances/Overruns must be documented in the CDAD/Monthly Status Report and submitted to the COR. COR will forward to the KO.

Any instances/Overruns must be documented in the CDAD/Monthly Status Report and submitted to the COR. COR will forward to the KO.

Post Award Service

Contracting Performance

Metrics (Formerly Tripwire)

Monitoring

Cost Variance

Cost overrun of more than 10%

Round to closest %.

Cost overrun of 2 - 10%

Round to closest %

Plus or minus 1% of estimated cost

Round to closest

Savings to the government of

2 - 10%

Savings to the government of more than 10%

Accurate forecasting, managing and controlling cost.

Yes

Business Relations

Customer Satisfaction

External customer (O-6 or civilian equivalent) submits written complaint (including email)

Verbal concerns expressed by external customers (O-6 or civilian equivalent)

No external customer (O-6 or civilian equivalent) complaints received

Verbal compliments received from external customers (O-6 or civilian equivalent)

External customer (O-6 or civilian equivalent) submits written compliments

(including email)

Customer satisfaction is based on the number of positive or negative responses COR receives from customers.

Note: Does not include "policy" comments.

Yes

DATE

Apr 15, 2019

COR NAME (Last, First, MI) DeGuzman, Raymond, S

DELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

$200.00

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SPAWARSYSCEN ATLANTIC STANDARD MONTHLY CPARS DRAFT APPROVAL DOCUMENT (CDAD)

REPORTING MONTH DATEDELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

CPARS

GROUP TASK MONTHLY CONTRACTOR INPUT

CONTRACTOR INPUT COR INPUT

CALCULATED

RATING

RATIONALE RATIONALE

Quality of Product or Service

Documents

Weight of Documents Due

% Weight of AQL Compliant Documents

Comments Comments Weight of AQL

Documents Delivered

Installations and

Equipment Removal

(I/ER)

Weight of I/ER Due % Weight of AQL Compliant I/ER

Weight of AQL I/ER Delivered

Weight of SW Dev Due

% Weight of AQL Compliant SW Dev

Weight of AQL SW Dev Delivered

Hardware Goods

Software Development

(SW Dev)

Weight of Hardware Goods Due

% Weight of AQL Compliant Hardware

Goods

Weight of AQL Hardware Goods

Delivered

*KO Adjudication only necessary if any proposed score is 2 or less.

Important: CDADs are to be submitted on a monthly basis. "N/A" should be entered in the Proposed Rating section if not applicable. However, Cost Variance in the Cost Control Group must always have a rating (1-5) related to actual versus planned.

KO ADJUDICATION*

Schedule

Documents

Milestone Schedule

Weight of Docs Scheduled

Weight of Docs Delivered on Time

% Weight of AQL Compliant Documents

Comments Comments

Weight of Baseline (Master Plant)

Milestone Scheduled Tasks

Weight of Milestone Tasks on Time

% Weight of AQL Compliant Tasks

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Cost Control

Comments Comments

Percent of Key

Personnel

Retention of Key

Personnel

Required Number of Key Personnel

Turnovers in Current Month % of TurnoverNumber of

Key Personnel

% of Key Personnel on Task

Actual Number of Key Personnel

Mgmt of

Key Personnel

Customer Satisfaction

Comments

Business Relations

Actual Cost % Overrun (O) or Savings (S)

Baseline (Master Plan) Cost

Cost Variance

Comments

Comments Comments

Comments

KO Adjudication* DeGuzman, Raymond, S

REPORTING MONTH DATEDELIVERY ORDER/TASK ORDER NUMBER (DO/TO)CONTRACT NUMBER

N65236-18-R-0081

CPARS

GROUP TASK MONTHLY CONTRACTOR INPUT

CONTRACTOR INPUT COR INPUT

CALCULATED

RATING

RATIONALE RATIONALE

*KO Adjudication only necessary if any proposed score is 2 or less.

Important: CDADs are to be submitted on a monthly basis. "N/A" should be entered in the Proposed Rating section if not applicable. However, Cost Variance in the Cost Control Group must always have a rating (1-5) related to actual versus planned.

Page of

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SPAWARSYSCEN ATLANTIC STANDARD QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

QUALITY OF PRODUCT #1/CONTRACT DATA REQUIREMENTS LIST

(CDRL) DOCUMENTS

CDRL documents (data deliverables) weights vary depending on the value to the government. If CPARS Draft Approval Document (CDAD) CDRL exists in the basic contract, it must be included in the task order and in the QASP. Note: Total weight points must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

CDRL documents that are complete; have no flawed information, analyses, assumptions or conclusions; and have a minimum number of minor grammatical errors (i.e., errors in less than 10% of the pages).

Total weight of Documents that comply with AQL is less than or equal to 75%

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

Contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

100% Review by COR

COR will review within 10 working days of receipt and log results of all reviews (i.e. CDRL Documents accepted and if rejected, reason for rejection).

CDRL #

EXCEPTIONAL

VERY GOOD

SATISFACTORY

MARGINAL

UNSATISFACTORY

METHOD OF

SURVEILLANCE

FREQUENCY

DESCRIPTION

CPARS

GROUP

WEIGHT

Total weight of Documents that comply with AQL is

100%

Performance meets contractual requirements and exceeds some to the Govt's benefit.

To justify a Very Good rating, identify a significant event and state how it was a benefit to the government. Also, no significant weaknesses should have been identified.

Total weight of Documents that comply with AQL is

90-100%

Performance meets contractual requirements.

To justify a Satisfactory rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract. Also, no significant weaknesses should have been identified.

Total weight of Documents that comply with AQL is

76 -89%

Performance does not meet some contractual requirements

Contractual performance reflects a serious problem for which the contractor has not yet identified corrective action.

Total weight of Documents that comply with AQL is

100%

Performance meets contractual requirements and exceeds many, to the government's benefit

To justify an Exceptional rating, identify significant events

Quality of Product #1

QUALITY OF PRODUCT #2/HARDWARE GOODS

(e.g., Fabricated items, Repairs, Refurbishment, etc.). Hardware goods weights vary depending on the value to the government. Hardware goods of most value are those which affect cost, schedule, and critical path.

Note: Total weight points must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

All items meet applicable requirements for standards of workmanship as indicated in the SOO and/or PWS.

100% inspection by the COR.

COR will log results of all inspections (i.e., hardware goods accepted and if rejected, reason for rejection).

Total weight of Hardware Goods that comply with AQL is less than or equal to 75%

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

Contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

Total weight of Hardware Goods that comply with AQL is

76 -89%

Performance does not meet some contractual requirements.

Contractual performance reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Hardware Goods that comply with AQL is

90-100%

Performance meets contractual requirements.

To justify a Satisfactory rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract. Also, no significant weaknesses should have been identified.

Total weight of Hardware Goods that comply with AQL is

100%

Performance meets contractual requirements and exceeds some to the Government's benefit.

To justify a Very Good rating, identify a significant event and state how it was a benefit to the government.

Also, no significant weaknesses should have been identified.

Total weight of Hardware Goods that comply with AQL is

100%

Performance meets contractual requirements and exceeds many, to the government's benefit.

To justify an Exceptional rating, identify significant events.

CPARS

GROUP

NUMBER

DESCRIPTION

FREQUENCY

WEIGHT

METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Quality of Product #2 8.2.1.4029.1.523496.503679

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

All aspects of installation and equipment removal conform to the following work standard. Aspects to be inspected include: grounding and bonding methods, space, hull and equipment penetration, welds, cable routing and supports, connectorization, bracing, equipment accessibility, shock mounts, and applicable TEMPEST equipment and classification requirements.

QUALITY OF PRODUCT #3/INSTALLATION AND EQUIPMENT REMOVAL

Installations and equipment removal weights vary depending on the value to the government.

Note: Total weight points must equal 100 per page.

CPARS

GROUP

NUMBER

DESCRIPTION

FREQUENCY

WEIGHT

METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Quality of Product #3 Total weight of Installations / Equipment Removals that comply with AQL is

100%

Performance meets contractual requirements and exceeds many, to the government's benefit

To justify an Exceptional rating, identify significant events.

Total weight of Installations / Equipment Removals that comply with AQL is

100%

Performance meets contractual requirements and exceeds some to the Government's benefit

To justify a Very Good rating, identify a significant event and state how it was a benefit to the government. Also, no significant weaknesses should have been identified.

Total weight of Installations / Equipment Removals that comply with AQL is

90-100%

Performance meets contractual requirements

To justify a Satisfactory rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract. Also, no significant weaknesses should have been identified.

Total weight of Installations / Equipment Removals that comply with AQL is

76 -89%

Performance does not meet some contractual requirements.

Contractual performance reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Installations / Equipment Removals that comply with AQL is less than or equal to 75%

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

Contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

100% inspection by the COR.

COR will log results of all inspections (i.e., installations/equipment removals accepted and if rejected, reason for rejection).

QUALITY OF PRODUCT #4/SOFTWARE DEVELOPMENT

Software Development task weights vary depending on the value to the government. Note: Total weight points must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

All functionality of the "Product/Program", works as designed with a maximum of 5% minor problems (i.e., problems which do not affect results (each product)). Product relates to coding during development, modeling, simulation, etc.)

CPARS

GROUP

NUMBER

DESCRIPTION

FREQUENCY

WEIGHT

METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Quality of Product #4 Total weight of Software Development tasks that comply with AQL is

100%

Performance meets contractual requirements and exceeds many, to the government's benefit

To justify an Exceptional rating, identify significant events.

Total weight of Software Development tasks that comply with AQL is

100%

Performance meets contractual requirements and exceeds some to the Government's benefit

To justify a Very Good rating, identify a significant event and state how it was a benefit to the government. Also, no significant weaknesses should have been identified.

Total weight of Software Development tasks that comply with AQL is

90-100%

Performance meets contractual requirements

To justify a Satisfactory rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract. Also, no significant weaknesses should have been identified.

Total weight of Software Development tasks that comply with AQL is

76 -89%

Performance does not meet some contractual requirements

Contractual performance reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Software Development tasks that comply with AQL is less than or equal to 75%

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

Contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

100% inspection by COR.

COR will log results of all inspections (i.e., software development tasks accepted and if rejected, reason for rejection).

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

Documents are delivered "on time" in accordance with official schedules and milestones (not counting excusable delays).

SCHEDULE #1/DOCUMENTS

CDRL document weights vary depending on the value to the government.

Note: Total weight points must equal 100 per page.

CPARS

GROUP

CDRL #

DESCRIPTION

FREQUENCY

WEIGHT

METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Schedule #1 Total weight of Document deliveries that comply with AQL is

100%

Performance meets contractual requirements and exceeds many, to the government's benefit

To justify an Exceptional rating, identify significant events.

Total weight of Document deliveries that comply with AQL is

100%

Performance meets contractual requirements and exceeds some to the Government's benefit.

To justify a Very Good rating, identify a significant event and state how it was a benefit to the government. Also, no significant weaknesses should have been identified.

Total weight of Document deliveries that comply with AQL is

90-100%

Performance meets contractual requirements.

To justify a Satisfactory rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract. Also, no significant weaknesses should have been identified.

Total weight of Document deliveries that comply with AQL is

76 -89%

Performance does not meet some contractual requirements

Contractual performance reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of Document deliveries that comply with AQL is less than or equal to 75%

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

Contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

100% inspection by COR.

COR will log results of all CDRL document deliveries (i.e., schedules met and if not met, identify reason and effect to overall schedule).

SCHEDULE #2/DELIVERY OF SCHEDULED MILESTONES

(e.g., Installations, Equipment Removal, Program Reviews, Testing, Deliver, etc.). Milestone schedule weights vary depending on the value to the government.

Note: Weight of values must equal 100 per page.

OBJECTIVES - ACCEPTABLE QUALITY LEVEL (AQL)

On time scheduled delivery is defined as meeting the task order scheduled delivery dates (not counting excusable delays).

CPARS

GROUP

NUMBER

DESCRIPTION

FREQUENCY

WEIGHT

METHOD OF

SURVEILLANCE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Schedule #2 Total weight of meeting Milestone Schedule that comply with AQL is

100%

Performance meets contractual requirements and exceeds many, to the government's benefit.

To justify an Exceptional rating, identify significant events.

Total weight of meeting Milestone Schedule that comply with AQL is

100%

Performance meets contractual requirements and exceeds some to the Govt's benefit.

To justify a Very Good rating, identify a significant event and state how it was a benefit to the government. Also, no significant weaknesses should have been identified.

Total weight of meeting Milestone Schedule that comply with AQL is

90-100%

Performance meets contractual requirements.

To justify a Satisfactory rating, only minor problems should exist, or major problems the contractor recovered from without a negative effect on the contract. Also, no significant weaknesses should have been identified.

Total weight of meeting Milestone Schedule that comply with AQL is

76 -89%

Performance does not meet some contractual requirements

Contractual performance reflects a serious problem for which the contractor has not yet identified a corrective action.

Total weight of meeting Milestone Schedule that comply with AQL is less than or equal to 75%

Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

Contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

100% inspection by COR.

COR will log results of all milestone schedule events (i.e., schedules met and if not met, identify reason and effect to overall schedule).

EXCEPTIONAL

VERY GOOD

SATISFACTORY

MARGINAL

UNSATISFACTORY

METHOD OF

SURVEILLANCE

APPLICABLE

OBJECTIVES - ACCEPTABLE

QUALITY LEVEL (AQL)

TASK

CPARS

GROUP

Percent of qualified key personnel on contract/DO/TO throughout the contract period is less than 80%.

Turnover of identified (named) key personnel is more than five.

Percent of qualified key personnel on contract/ DO/TO throughout the contract period is between 80% and 99%, round to closest %.

Turnover of identified (named) key personnel is between four and five.

Percent of qualified key personnel on contract/DO/TO throughout the contract period is 100%.

Turnover of identified (named) key personnel is three.

Turnover of identified (named) key personnel is between two and one.

Turnover of identified (named) key personnel is zero.

Percent of qualified key personnel on contract/ DO/TO throughout the contract period is 100%.

Some key personnel have exceptional qualifications that benefit tasking.

Percent of qualified key personnel on contract/DO/TO throughout the contract period is 100%.

Many key personnel have exceptional qualifications that benefit tasking.

100% review by COR.

COR will review and maintain log of all key positions and instances of vacancies throughout task order period.

100% review by COR

COR will review and maintain log of all identified (named) key personnel and identify turnover throughout task order period.

Percent (%) of qualified key personnel required by the task order throughout the task order period. Vacancies for vacation or daily sickness will not be included, extended sickness and absences will be included.

Retention of identified (named) key personnel throughout the period of the task order.

Retention of Key Personnel Percent of Key Personnel Management of Key Personnel

CPARS

GROUP

TASK

OBJECTIVES ACCEPTABLE

QUALITY LEVEL (AQL)

APPLICABLE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD

EXCEPTIONAL

Cost Control Any increase in negotiated labor rates greater than 20%.

Identifies an hourly fully burdened per person labor charge in any labor category in excess of

SIGNATURE DIRECTION:

The COR is required to sign the Quality Assurance Surveillance Plan (QASP) once a final bid and/or a formal contractor submission (PWS, Proposal, QASP) has been accepted and is ready to be funded. The Ordering Officer will enter in the task order/contract number (as applicable) and sign the QASP, which will lock it. The QASP will be used as a reference by the contractor when completing the monthly CDAD and by the COR when reviewing the monthly CDAD and entering the final CPARS. Any changes to the QASP after award require a modification.

If the cumulative amount of Other Direct Costs (ODCs) will exceed 10% of the original ODC total (for any given period of performance). Unless total is less than pre-award threshold (10% of Labor or $3 Million).

Any Instances/Overruns require a Post Award ODC Service Contracting Performance Metrics Memorandum signed by COR and forwarded to Contracting Officer (KO).

Any instances/Overruns must be documented in the CDAD/Monthly Status Report and submitted to the COR. COR will forward to the KO.

Any instances/Overruns must be documented in the CDAD/Monthly Status Report and submitted to the COR. COR will forward to the KO.

Post Award Service Contracting Performance Metrics (Formerly Tripwire) Monitoring Cost Variance Cost overrun of more than 10%

Round to closest %.

Cost overrun of 2 - 10%

Round to closest % Plus or minus 1% of estimated cost

Round to closest % Savings to the government of 2 - 10%

Round to closest % Savings to the government of more than 10%

Round to closest % Accurate forecasting, managing and controlling cost.

Business Relations Customer Satisfaction External customer (O-6 or civilian equivalent) submits written complaint (including email) Verbal concerns expressed by external customers (O-6 or civilian equivalent) No external customer (O-6 or civilian equivalent) complaints received Verbal compliments received from external customers (O-6 or civilian equivalent) External customer (O-6 or civilian equivalent) submits written compliments (including email) Customer satisfaction is based on the number of positive or negative responses COR receives from customers.

Note: Does not include "policy" comments.

SPAWARSYSCEN ATLANTIC STANDARD MONTHLY CPARS DRAFT APPROVAL DOCUMENT (CDAD)

CPARS

GROUP

TASK

MONTHLY CONTRACTOR INPUT

CONTRACTOR INPUT

COR INPUT

CALCULATED

RATING

RATIONALE

RATIONALE

Quality of Product or Service Documents Installations and Equipment Removal

(I/ER)

Hardware Goods Software Development (SW Dev) *KO Adjudication only necessary if any proposed score is 2 or less.

Important: CDADs are to be submitted on a monthly basis. "N/A" should be entered in the Proposed Rating section if not applicable. However, Cost Variance in the Cost Control Group must always have a rating (1-5) related to actual versus planned.

Schedule Documents Milestone Schedule Cost Control Percent of Key Personnel Retention of Key Personnel Mgmt of Key Personnel Customer Satisfaction Business Relations Cost Variance

CPARS

GROUP

TASK

MONTHLY CONTRACTOR INPUT

CONTRACTOR INPUT

COR INPUT

CALCULATED

RATING

RATIONALE

RATIONALE

*KO Adjudication only necessary if any proposed score is 2 or less.

Important: CDADs are to be submitted on a monthly basis. "N/A" should be entered in the Proposed Rating section if not applicable. However, Cost Variance in the Cost Control Group must always have a rating (1-5) related to actual versus planned.

CurrentPage:
PageCount:
Button1:
contNum: N65236-18-R-0081
doToNum:
contName: TBD
date: 2019-04-15
sooPWS: SATCOM CB ISEA Support
corName: DeGuzman, Raymond, S
hwareRemedy: (CPFF DO/TO) REMEDY FOR AQL PROBLEMS Rework until corrected with no additional fee
Asterisk * Codes require contractor guidance to price deliverable item.: ONE/R One time with revisions
desc6: Test and Inspection Plan (TIP)
cdrl6: A017
Asterisk * Codes require contractor guidance to price deliverable item.: ASREQ As required*
desc5: Quality Documentation
cdrl5: A016
wtt2:
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wtt18:
totWt20: 100
totWt20: 100
Asterisk * Codes require contractor guidance to price deliverable item.: MTHLY Monthly
desc4: Integrated Program Management Report (IPMR)
cdrl4: A015
desc3: Contract Work Breakdown Structure (CWBS)
cdrl3: A014
Asterisk * Codes require contractor guidance to price deliverable item.: See PWS
desc2: Contract status
cdrl2: A007-A013
Asterisk * Codes require contractor guidance to price deliverable item.: See PWS
desc1: Technical CDRL
cdrl1: A001-A006
Asterisk * Codes require contractor guidance to price deliverable item.: ASREQ As required*
Asterisk * Codes require contractor guidance to price deliverable item.: ASREQ As required*
desc7: Systems Security Plan (SSP) and associated Plans of Action
cdrl7: A018
Asterisk * Codes require contractor guidance to price deliverable item.: See PWS
desc8: Contractor’s Record of Tier 1 Level Suppliers
cdrl8: A019
Asterisk * Codes require contractor guidance to price deliverable item.: See PWS
desc9: Material Tracking CDRL
cdrl9: A020,A021
desc10: Failure Status Repair Report
Asterisk * Codes require contractor guidance to price deliverable item.: Specified in TO
cdrl10: A022
Asterisk * Codes require contractor guidance to price deliverable item.: See PWS
desc11: OCONUS Deployment Package
cdrl11: A023
desc12:
Asterisk * Codes require contractor guidance to price deliverable item.:
cdrl12:
Asterisk * Codes require contractor guidance to price deliverable item.:
desc13:
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desc14:
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desc15:
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desc16:
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descTot: Total
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desc17:
cdrl17:
notAppHard: 1
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Asterisk * Codes require contractor guidance to price deliverable item.:
notAppInstall: 1
notAppInstall: 1
notAppInstall: 0
notAppInstall: 1
notAppInstall: 0
notAppInstall: 0
descrTot: Total
descrTot: Total
descrTot: Total
hardwt21:
Asterisk * Codes require contractor guidance to price deliverable item.:
Asterisk * Codes require contractor guidance to price deliverable item.:
sched1Remedy: (CPFF DO/TO) REMEDY FOR AQL PROBLEMS PCO to negotiate "consideration" to reduce adverse impact to mission
DropDownList1: Yes
DropDownList1: Yes
ApprovalSign:
orderOffSig:
DropDownList2: Yes
DropDownList4: Yes
DropDownList3: Yes
costVarApp: Yes
bizRelApp: Yes
preAwardTrip: $200.00
forMonth:
datenobinding:
docB:
docC:
Weight:
docA:
ierB:
ierC:
ierA:
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swC:
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hardB:
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retenA:
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perC:
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File details come from the government source that posted it. Updated .