HSTS04-14-R-CT4049_Amendment_A00002.pdf

Amendment_A00002

Transportation Security Equipment Deployment Services

Request for Proposals

HSTS04-14-R-CT4049

September 26, 2014

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Table of Contents

STANDARD FORM SF 33

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 General Description

B.2 Contract Minimum/Maximums

B.3 Contract Type

B.4 Pricing Schedule

B.5 Performance Goal Incentives and Disincentives

SECTION C- DESCRIPTION/SPECIFICATION/WORK STATEMENT

C.1 Introduction

C.1.1 Background

C.1.2 Scope

C.2 Applicable Documents

C.2.1 Government Documents

C.2.2 Other Documents

C.2.3 Source of Documents

C.3 Program Management Requirements

C.3.1 General Program Management Requirements

C.3.2 Key Personnel and Minimum Qualifications

C.3.3 Schedule Management

C.3.4 Cost Performance Report (Applicable only to Cost Type TOs)

C.3.5 Project Status Reporting (TO Level)

C.3.6 Meetings and Reviews

C.3.7 Data Management

C.3.8 Quality Program

C.3.9 Government Furnished Property (GFP)

C.3.10 Use and Sensitivity of Records

C.3.11 Security and Privacy

C.4 Deployment Services

C.4.1 Overview

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C.4.2 Site Planning

C.4.3 Logistics Services

C.4.4 Installation of Equipment

C.4.5 Systems Integration

C.4.6 Testing Support

C.5 Travel

C.6 Performance Requirements

C.7 Deliverables

SECTION D – PACKAGING AND MARKING

D.1 Packing and Marking

E.1 52.252-2 Clauses Incorporated By Reference (FEB 1998)

E.2 52.246-15 Certificate of Conformance (APR 1984)

SECTION F – DELIVERY OR PERFORMANCE

F.1 52.252-2 Clauses Incorporated by Reference (FEB 1998)

F.2 FAR Clauses Incorporated by Reference

F.3 Period of Performance

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 Contracting Officer (CO) (AUG 2013)

G.2 Contracting Officer’s Representative (COR) and Technical Monitors (AUG 2013)

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.33 Wage Determination Information

SECTION I – CONTRACT CLAUSES

I.10 3052.219-70 Small Business Subcontracting Plan Reporting (Jun 2006)

I.11 3052.219-71 DHS Mentor-Protégé Program (Jun 2006)

SECTION J – LIST OF ATTACHMENTS

SECTION K - REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS OR

RESPONDENTS

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR RESPONDENTS

L.1 52.252-1 - Solicitation Provisions Incorporated by Reference (FEB 1998)

L.2 52.233-2 Service of Protest (SEP 2006)

L.3 General Proposal Requirements

L.3.1 Purpose

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L.3.2 Proposal Format

L.3.3 Questions

L.3.5 Cost and Pricing Information

L.4 Organization of Proposals

Table L.3-1 TSA FY14 Small and Disadvantaged Subcontracting Goals

SECTION M – EVALUATION FACTORS FOR AWARD

M.1 52.252-1 - Solicitation Provisions Incorporated by Reference (FEB 1998)

M.2 General Information

M.2.1 Basis for Award

M.3 Evaluation Method

M.4 Evaluation Factors and Relative Order of Importance

M.4.1 Factor 1 – Management Approach

M.4.2 Factor 2 – Performance Considerations

M.4.3 Factor 3 - Technical Approach

M.4.4 Factor 4 – Past Performance

M.4.5 Factor 5 – Price

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STANDARD FORM SF 33

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 General Description

The Contractor shall provide Transportation Security Equipment Deployment Services (TEDS) as defined in Section C below. Individual Task Orders (TOs) will be issued in accordance with the terms and conditions of this contract (IDIQ or Contract). All services provided under this Contract will be purchased through the issuance of Fixed-Price or Cost-Reimbursement TOs. To the maximum extent practicable, orders under this contract will be on a firm-fixed-price basis to include any travel costs or other direct charges related to performance of the services ordered, unless the order provides for reimbursement of travel at cost in accordance with the Federal Travel Regulations.

B.2 Contract Minimum/Maximums

(a) The minimum guarantee for each base IDIQ contract will be one million dollars ($1,000,000) over the entire contract term/period.

(b) The specific products and quantities will be identified in each TO issued under the base IDIQ contract.

(c) A combined maximum ceiling of four hundred and fifty million dollars ($450,000,000) is established as the cumulative total of all orders issued under all three (3) contract awards.

B.3 Contract Type

This Contract will allow the flexibility of using Fixed-Price or Cost-Reimbursement contract types.

However, the Government anticipates that at least 80% of the contract requirements will result in a Firm- Fixed-Price TO. The contract type will be specified in each TO.

B.4 Pricing Schedule

See IDIQ Unit Pricing -

Attachment J.9 East Attachment J.10 Central Attachment J.11 West

Attachment J.12 All Regions

B.5 Performance Goal Incentives and Disincentives

The Government desires to have TEDS contractors strive to achieve certain stated performance goals. In order to incentivize TEDS contractors to meet these goals, TSA may, from time-to-time, provide for an incentive award and/or disincentive fee. The particular performance goal and applicable calculation methodology for determining whether such goal has/has not been met will be identified at the Task Order level. If the identified performance goal is achieved, the contractor will be eligible for an incentive, which will be specified in the immediate Task Order. The incentive will be awarded to the contractor via a CLIN established under the Task Order. Conversely, if the identified performance goal is not achieved, the disincentive will be applied as specified in the immediate Task Order.

SECTION C- DESCRIPTION/SPECIFICATION/WORK STATEMENT

C.1 Introduction

This Statement of Work applies to contracts awarded for the Eastern, Western, and Central regions without variation except for locations.

C.1.1 Background

The Transportation Security Administration (TSA) is charged with the mission of protecting the Nation's transportation systems to ensure freedom of movement for people and commerce. The mission of TSA’s Office of Security Capabilities (OSC) is to implement the best security technology solutions to further the overall mission of TSA.

TSA supports airports, common carriers, ports and terminals associated with all means of transportation and commerce, as well as law enforcement and Governmental operations, policy, and research and development entities. Within these organizations, TSA is responsible for the deployment of Transportation Security Equipment (TSE) to ensure: (1) new technologies are deployed as they become available based on a risk based model; (2) old technologies are removed from service when they are at the end of their life cycle and (3) systems are relocated as necessary to meet security or agency (safety factors) needs.

C.1.2 Scope

This contract encompasses all deployments of security capabilities for the TSA. These projects primarily deploy Checkpoint Technologies (CPT) for passenger screening and carry-on baggage, and Checked Baggage Technologies (CBT) for the screening of checked baggage. The Contractor is responsible for all tasks associated with the installation, and when directed the evaluation, of security technology equipment at geographically dispersed airports, ports, terminals, cargo facilities and other locations within the Continental United States (CONUS) and its territories (OCONUS). The Contractor may be required to perform work at ±35 sites simultaneously within within one region both CONUS and OCONUS. Each Task Order awarded will specify locations for performance of work.

The locations assigned to each region (Eastern, Western, and Central) are illustrated in Attachment J-1 hereto. Regions 1, 2 and 7 are assigned to the Eastern Region, Regions 3 and 4 are assigned to the Central Region, and Regions 5 and 6 are assigned to the Western region. Alaska and Pacific Islands are assigned to the Western Region, and all other OCONUS locations are assigned to the Eastern Region.

C.2 Applicable Documents

The following specifications, handbooks, orders, standards, and drawings form a part of this SOW and are applicable to the extent specified herein or by relevant TO. The latest version of these documents as of the contract date shall apply.

C.2.1 Government Documents

Executive Order 12356 National Security Information Title 14, Code of Federal Regulations, Part

Withholding Security Information from Disclosure Under the Air Transportation Security Act of 1974

5 U.S.C. section 552a Sensitive but Unclassified (SBU) 49 CFR Part 1520 Protection of Sensitive Security Information

U.S. Department of Homeland Security

DHS SCG TSA-002

February 17, 2005

Department of Homeland Security Explosive Detection Systems Information and Data Security Classification Guide

DOD 5220-22-M, February 28, 2006 National Industrial Security Program Operating Manual

Executive Order 12958

Classified National Security Information dated April 20, 1995, as amended by Executive Order 13292, dated March 28, 2003.

SF-1428 Standard Form (SF) 1428 Inventory Disposal Schedule

TSA Form 251 TSA Form 251 – Vendor Shipping and Receiving Report

DD-1149 Department of Defense (DD-1149) Requisition and Invoice/Shipping Document

C.2.2 Other Documents

MD 200.55 Accountability, Management and Control of

TSA Property in the Hands of a Contractor ASTM-D-3951 Standard Practice for Commercial Packaging

(American Society for Testing and Materials –

ASTM)

ANSI/ISO 9001:2000 Quality Management Systems STDO-SE-001 Site Survey Report STDO-SE-002 Site Installation Plan The Planning and Design Guidelines for Checked Baggage Inspection Systems

Guide for system design and testing http://www.tsa.gov/research-center/airport-checked-baggage-guidance-materials

Checkpoint Design Guide (CDG) Guide for design, installation, and operation of Passenger Screening Checkpoints

ANSI/EIA 649A, Configuration Management ISO 10007 Quality Management - Guidelines for

Configuration Management Security Equipment Management Manual (SEMM) for Property Management & Accountability

Provides process and procedures for efficient and effective management of TSE as required by

DHS/OIG

TSA/OSC Test and Evaluation (T&E) Guidelines

Reference for Test & Evaluation

DHS AD 102 Reference for Test & Evaluation http://www.tsa.gov/research-center/airport-checked-baggage-guidance-materials http://www.tsa.gov/research-center/airport-checked-baggage-guidance-materials

C.2.3 Source of Documents

Copies of Government specifications and interface documents are widely available on the Internet.

Requests for copies of documents that are not available on the Internet should be addressed to the Contracting Officer Representative (COR). Requests should fully identify material desired and cite the solicitation or contract number.

Military Standards and Specifications can be found at the Defense Acquisition University, Acquisition Community Connection.

Copies of ANSI/ASQC Q9000 series standards can be obtained from the following source: American Society for Quality http://www.asq.org.

C.3 Program Management Requirements

C.3.1 General Program Management Requirements

The Contractor shall establish and maintain a formal organization to manage the contract and any associated subcontracts. A clear line of project authority shall exist among all organizational elements.

The Contractor shall be fully responsible for the integration and coordination of the work described in the

SOW.

C.3.1.1 Program Management Plan

The Contractor shall develop and implement a Management Program to execute efficiently and effectively the requirements of individual TOs. The Contractor’s management program shall be fully documented in a Program Management Plan (PMP) (Contract Data Requirements Lists (CDRL A001).

The Government approved PMP serves as the common understanding between the Government and the Contractor on how the TO will be effectively and efficiently managed. The Government fully realizes that the Contractor shall need to periodically revisit and update the PMP to ensure that it accurately reflects the dynamics of managing a contract of this magnitude. At a minimum, the PMP shall be updated annually and resubmitted to the Government for approval. Other than this annual submission, the Contractor has the latitude to build upon the document content to ensure all aspects of the Contractor’s collaborative project management process are addressed. All additional updates will require approval from the Government.

At a minimum, the PMP shall define and describe the Contractor’s:

C.3.1.1.1 Processes

a. Planning: Contract planning, coordination, and schedule as well as methods, tools, and techniques used to estimate TO schedule and resource requirements.

b. Staffing: Identify the types of skill sets and skill levels that will be needed and provided and the strategies that will be used to ensure the right amount of the right skills will be available when needed. Explain the process to recruit and retain qualified staff. Explain how Contractor will identify and acquire qualified incumbent staff. Note: The Government expects the Contractor’s Program Management staff to be located within a reasonable commuting distance from TSA http://www.asq.org/

Headquarters (Defined as inside the “Washington Capital Beltway” and/or adjacent to the District of Columbia – Montgomery and Prince George’s Counties in Maryland; Arlington and Fairfax Counties; and the independent cities of Alexandria, Fairfax, and Falls Church in Virginia). The Government will not pay travel costs for Contractor staff to commute to TSA HQ. Any reimbursable travel incurred during the performance of the contract and its associated TOs shall not include travel for day-to-day work activities.

c. Resource Acquisition: Specify the plan for acquiring the resources (other than staffing) needed to successfully execute the contract and operate and support the systems projected to be consolidated into this contract.

d. Staff Training: Specify the training that will be provided to employees working on the consolidated contract and associated TOs. Discuss any unique or specific training that will be provided.

e. Process Improvement: Describe the plan for periodically assessing the contract, determining areas for improvement, gaining Government approval and implementing improvement plans.

C.3.1.1.2 Risk Management (as required by TO)

The Contractor shall provide a risk management plan that identifies the methods and procedures to be employed to identify, assess, monitor and control risk during performance of this contract. The Contractor shall quantify risks with respect to the impact on integration, installation, performance, technical parameters, schedule, and price/cost. The Contractor shall identify risks and assign a priority for developing a recommended course of action. The Contractor shall develop and maintain a risk register that identifies, analyzes, and classifies program risks. Program risks shall be classified as low, medium, or high. The Contractor shall conduct risk mitigation planning for risks considered medium or high. The Contractor shall provide the status of and mitigation actions for identified program risks in the program status report.

The Contractor shall identify and report program schedule and cost ceiling risks to the Government. The Contractor shall evaluate program schedule and cost ceiling risks and formulate plans for the elimination or reduction of such risks. Newly identified risks and the status of all previously identified risks shall be reviewed and discussed at each Contract Management Review (CMR). The risk register shall be included as part of the weekly status report (CDRL A005). A summary of identified risks and related progress on elimination or reduction of risks identified earlier shall be included in the Monthly Program Status Reports (CDRL A004) to the Government.

C.3.1.1.3 Structure

At a minimum, Structure shall include:

a. External Interface: Describe the organizational boundaries between the Contractor and external entities. “External” is defined as anyone not on the Contractor Team (e.g.

Deployment Division, Local TSA, Airport Authority).

b. Internal Structure Interface, Communication and Coordination: Describe the internal structure of the Contractor team to include subcontractors. (“Internal” is defined as within the Contractor team)

c. Roles and Responsibilities to include scope.

d. Scope of Authority.

e. Internal Responsibilities.

f. External Responsibilities.

C.3.1.1.4 Reporting

The Contractor shall describe the metrics, reporting mechanisms, and control procedures it will use to measure, report, and control TO’s including requirements, the schedule, resources, and quality assurances.

C.3.2 Key Personnel and Minimum Qualifications

The Contractor shall provide a program manager who will be designated as Key Personnel” (also see Sections H.21 and I.9). The Program Manager shall be fully dedicated to this contract.

Specific TOs may identify additional key personnel as needed.

The Contractor shall ensure that the PM shall meet the following qualifications:

1. PMP Certification

2. 10 Years Program Management, 5 years Airport Project Management

C.3.2.1 Inline CBT Site Lead

The Inline CBT Site Lead may by designated as Key Personnel by specific Task Order. The Contractor shall ensure that qualified personnel are provided to perform the Inline - CBT site lead tasks as required by TO. Qualifications shall include the ability to perform the tasks described in this SOW and the following:

1. Minimum of 5-years of experience as a Project Manager on airport projects in a construction, Baggage Handling System/material handling and/or systems engineering environment (Exceptions must be approved by the COR).

2. Familiarity with the Planning Guide and Design Standards for Checked Baggage Inspection Systems.

3. Must possess excellent written and oral communication skills.

4. Possess a professional and courteous demeanor.

Qualifications must include at least two (2) of the following:

1. Minimum of five (5) years of experience as a Project Manager on airport design and/or construction projects involving baggage handling systems, including basic proficiency with either Microsoft Project or Primavera scheduling software.

2. Minimum of five (5) years as a designer of complex baggage handling systems, including outbound sortation systems.

3. Minimum of five (5) years as an airport terminal planner/designer, with specific experience with construction phasing and airport/airline operations.

4. Minimum of five (5) years as a controls (electrical) engineer with expertise in Programmable Logic Controls (PLC) programming of complex baggage handling systems, including outbound sortation.

5. Execution of functional check-out and testing of at least five (5) outbound sortation systems, including matrixed and/or mini-inline checked baggage inspection systems (CBIS).

6. Mechanical and/or electrical installation of at least three (3) outbound sortation systems.

7. Minimum of three (3) years of experience as a Site Lead for the Electronic Baggage Screening

Program (EBSP), with experience in conducting at least three (3) Test Readiness Reviews (TRRs).

8. Minimum of four (4) years of experience in the maintenance of complex baggage handling systems, including outbound sortation.

C.3.2.2 Stand-Alone CBT Site Lead

The Stand-Alone CBT Site Lead may by designated as Key Personnel by specific Task Order. Stand- Alone Site Leads shall have the following minimum qualifications:

1. Non-Integrated sites - 3 years of construction management experience, two of which includes working in an airport environment and interacting directly with Airport, Airline, and Local TSA personnel on TSA security equipment installation projects

2. Integrated Sites - 5 years of experience as a Project Manager or Site Lead on airport projects in a construction, BHS/EDS integration environment

C.3.2.3 Checkpoint Site Lead

The Checkpoint Site Lead may by designated as Key Personnel by specific Task Order. CTD Site Leads shall have the following minimum qualifications:

a. Airport Category II-IV – 2 years of Project Management (preferably construction management)

b. Airport Category I and X – 5 years of Project Management, 2 years of which occurred in an airport.

c. Demonstrated experience as a Project Manager (preferably construction management) with on-time, on-budget projects, taking into consideration complexities and schedule history for comparable projects.

d. Experience working with multiple stakeholders on a single project

e. Experience in planning and formulation of design alternatives and solutions for construction projects

f. Management experience on work performed by field staff and sub-contracting firms

g. Experience in resolving compliance issues with federal, state and local authorities on design specifications

h. Thorough understanding of airport construction practices, processes, standards, and their impact on project activites

C.3.3 Schedule Management

The Contractor shall develop and maintain an Integrated Master Schedule (IMS) as part of the PMP. This IMS shall incorporate all work scheduled on any active TOs within their region. The IMS shall have the ability to be filtered by Airport, Airport CAT, State, TSA Region, Technology, TO and Date.The Contractor shall provide sufficient detail to demonstrate that the tasked effort is appropriately resourced, thoroughly planned, and proceeding according to contract requirements. Such schedule(s) shall be consistent with the associated Contract Work Breakdown Structure (CWBS) and shall be developed using Microsoft Project application software. The schedule(s) shall identify subordinate-tier activities, uncertainty of task activities, dependencies between task activities, and milestones required to demonstrate successful completion of the TO. The schedule(s) shall identify the exit criteria required to satisfy milestone requirements that enable the Contractor to proceed with follow-on activities. The schedule(s) shall be baselined and updated weekly or as required by tasking. Based on Task Order direction the schedule may need to be based directly or coordinate with a Government managed schedule.

The Contractor shall thoroughly review the list of projects and update the schedule as new information becomes available. The Government will rely on the Contractor to keep them abreast of delays in schedule, so that the Government can timely mitigate any other costs that may result from delays.

Multiple TSE deployments will occur simultaneously. When the Contractor provides recommendations for changes to the schedule, the Contractor shall address any risk, advantages, and changes in cost that will be associated with the schedule change. The Government shall have final approval of all submitted schedules.

The Contractor shall provide a weekly summary report of all projects. The summary report shall be severable by program and provide the status of each project at a minimum including status by major task area, changes to the schedule, and changes to cost estimates due to changes in the schedule. The Contractor shall recommend a format for this report. Once approved, the Contractor shall provide the information in that format. A CMR) will be held on a quarterly basis. The schedule(s) briefed shall be current as of the date of the reporting period. Changes to scheduled baseline milestones must be authorized by both the Contractor and the COR.

C.3.4 Cost Performance Report (Applicable only to Cost Type TOs)

The Contractor shall report contract cost and schedule performance for the previous month to be included in the monthly Program Status Report. Additionally Invoice Back-up Data will be delivered (CDRL A012) in support of delivered invoices to the COR in accordance with DID-COTR-003. The cost performance information shall address the following areas:

a. Cost will be broken down by Airport or work performance location (ex. TSL, TSIF, etc.) by CBT installations and Passenger Checkpoint installations completed.

b. Cost will also include forecast cost versus actual cost for CBT and Checkpoint.

c. Schedule will include Airports or work performance location (ex. TSL, TSIF, etc.) and installations scheduled to be completed by the end of the month at the first of the month.

d. Schedule will include those Airports or work performance location (ex. TSL, TSIF, etc.) and installations completed by the end of the month.

e. The report will include an analysis of the schedule and cost variance from planned versus completed.

C.3.5 Project Status Reporting (TO Level)

C.3.5.1 Monthly Status Reports

The Contractor shall prepare and submit written monthly Program Status Reports (CDRL A004) to the Government detailing progress and any pertinent technical, cost and schedule aspects of the contract, site, and specific site projects per direction of the COR. These reports shall be as of the end of the Contractor’s business/financial month, and submitted on the 3rd business day after the period. The Contractor shall propose a format for the report. Once approved by the Government, the Contractor shall submit the report in the approved format.

C.3.5.2 Weekly Status Reports

The Contractor shall track the status of sites and specific activities identified in the TO. Reports shall be provided weekly, or on demand as directed by the COR (CDRL A005).

C.3.6 Meetings and Reviews

Meetings will be held regularly to ensure effective program management, efficient and effective resolution of problems throughout the life of the contract. The types and frequencies of these meetings shall include, as a minimum those described in the following subparagraphs. Where practical, at least five (5) business days before any meeting, the Contractor shall notify the Government of the time, date, location and proposed agenda of the meeting (CDRL A009).

Periodically, the Contractor shall be required to attend technical interchange meetings, and other meetings. If the meeting or conference requires travel to be charged against this contract, the Contractor shall notify the COR and have travel approved in advance of attending the meeting. After attending a required conference, the Contractor shall prepare a trip report that summarizes the conference and describes the pertinent information gathered at the meeting. After attending a review meeting, the Contractor shall prepare meeting minutes or a summary of the meeting, as directed by the COR.

The Contractor shall conduct meetings and reviews in accordance with this SOW. The Contractor shall prepare and submit meeting agendas and presentation materials for all scheduled meetings. The Contractor shall be prepared to substantiate assumptions made and methodologies used in arriving at recommendations or conclusions. The Contractor shall record meeting minutes during all meetings. The Contractor shall prepare formal written minutes, accompanied by a summary of action items and all presentation materials used, for Government approval. Meetings and reviews shall not be considered finalized until the Government has approved the minutes (CDRL A010).

C.3.6.1 Post Award Orientation and Planning

One week after award of the contract, an orientation meeting will be conducted. Abbreviated orientation and planning meetings may be requested by specific TOs. The meeting agenda for discussion include (but are not limited to):

a. Contract terms and conditions

b. Contract requirements

c. Government team structure

d. Contractor team structure

e. Government-Contractor communications

f. Steps necessary to execute TOs

g. Contractor contract and TO management strategy

h. Risks and mitigation strategies

C.3.6.2 Contract Management Reviews (CMRs) (TO Level)

The Contractor’s PMP shall include quarterly, unless otherwise directed by TO, CMRs at the Government’s office. The purpose of the CMRs shall be for the Contractor to present a detailed contract status, review outstanding action items, review potential and actual performance and programmatic problem areas, evaluate performance relative to cost ceilings set forth in TOs and milestones set forth in the Program Schedule, and provide a forum for highlighting activities planned for the next period. The Contractor shall graph expenditures vs. work effort accomplished by TO (non-fixed price) and summary level, with future projections. Hard copies and electronic copies of presentation materials shall be made available at the CMR for all participants.

The Contractor shall prepare and submit an agenda for Government review at least five (5) business days prior to the CMR. The CMR agenda shall include, as a minimum, accomplishments, action items, issues/problems, schedule, planned activities, and financial reporting. The Contractor shall prepare and submit minutes of each CMR to the Government within three (3) business days following the meeting.

C.3.6.3 Technical Interchange Meetings (TIMs)

The Government may request TIMs when necessary between the Contractor and the COR and/or Technical Officer’s designated representative. The purpose of these TIMs shall be to discuss any outstanding schedule, integration and/or installation engineering issues, activities and related documentation, and resolve through mutual agreement, technical, schedule or programmatic issues associated with this contract/TOs. The Contractor shall submit minutes and other documentation as required within three (3) business days following the meeting.

C.3.7 Data Management

The Contractor shall maintain data within TSA’s intranet iShare. The data shall be updated to provide a real time snapshot by project, site, specific site location, or a roll up view.

As part of the data management, the Contractor shall also maintain a data library. The library shall include site plans, technical drawings (including as-built drawings), installation integration and site acceptance testing reports, site surveys and assessments, and pertinent documents clarifying technical matters.

The Contractor shall maintain, and make available for TSA review and use, an electronic media copy of the critical documents and drawings produced for this contract including internal documents and CDRL items. Upon completion of the contract, this data and library shall be delivered to the Government in a format that is not proprietary to the Contractor and approved by the Government. If additional data is to be included in the data library from sources external to those generated under this contract, the Government will provide them as Government Furnished Information (GFI).

C.3.8 Quality Program

The Contractor shall establish, implement and maintain a documented quality assurance system in accordance (with ANSI/ISO/ASQ Q9001:2000) as a means of assuring compliance with all requirements of the Contract. The Contractor shall pass the appropriate Contract requirements down to its sub-suppliers to ensure compliance with the Contract. The Contractor shall require that sub-suppliers have an appropriate documented quality system that controls the quality of the services and supplies provided.

The Contractor shall identify a single point of contact for all communication on quality-related issues.

The Contractor's Quality manager shall be prepared at all times to present and discuss the status of quality activities, requirements, and problems.

C.3.9 Government Furnished Property (GFP)

All GFP TSE shall maintain an authorized TSA barcode sticker (unique-item identifier) located on the equipment designated by the Government Property Manager (GPM). All identification of the TSE shall include the serial number and TSA Barcode number (where applicable).

The Contractor will obtain information regarding GFP for each project from the COR. The Government will furnish the Contractor with the various types of TSE for installation at designated facilities. The TSE may be delivered at the factory of origin, at the terminal, or at other designated sites as determined by the

Government. The Contractor will make all the arrangements for staging and positioning the equipment, as well as temporary storage in secured facilities as required. The Contractor shall be responsible, as required by specific TO, for shipping the equipment to the installation site.

The Contractor shall provide a daily (Monday – Friday regardless of activity) GFP Transaction Report reflecting the status of all GFP. This will provide the GPM a current and auditable record of all transactions (CDRL A011 GFP Transaction Reports).

The Contractor is required, as delineated by specific TOs issued under this contract, to install or oversee the installation, integration and testing of GFP at designated locations. TSE will include all GFP designated within a TO for installation or integration. This may include TSA-owned certified equipment, non-certified equipment, screener training and evaluation equipment, and/or access control or other security related equipment.

C.3.10 Use and Sensitivity of Records

All TSA and other Government forms, records, reports, and data to which Contractor personnel shall have access are the property of TSA and are to be used solely for performing the work described in this SOW.

Contractor personnel shall not use, disclose, or retain any materials except as described in this SOW or as directed by the COR.

C.3.11 Security and Privacy

When required, database firewalls and protections on the Contractors internal network used to store TSA information shall conform to Federal information security standards regarding access and protection of classified information.

Any TSA information made available or to which access is provided, and which is marked or shall be marked “Official Use Only,” shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract. Disclosure to anyone other than an officer or employee of the Contractor or subcontractor at any tier shall require prior written approval of the TSA. Requests to make such disclosure should be addressed to the TSA contracting officer.

Each Officer or employee of the Contractor or subcontractor at any tier to whom “For Official Use Only (FOUO)” information may be made available or disclosed shall be notified in writing by the Contractor that “FOUO” information disclosed to such officer or employee can be used only for the purpose and to the extent authorized herein, and that further disclosure of any such “FOUO” information, by any means, for a purpose or to an extent unauthorized herein, may subject the offender to criminal sanctions imposed by 18 U.S.C. Sections 641 and 3571.

C.3.11.1 Program Performance

The Contractor shall provide, implement, and maintain a Security Program Plan (SPP) for any Task Order requiring the Contractor to be provided Government Furnished Property (GFP) and access to the TSA Network,. This plan shall describe the processes and procedures that will be followed to ensure appropriate security of IT resources that are developed, processed, or used under this contract. The security controls contained in the plan shall meet the requirements listed in the TSA, Security Policy Handbook -- Chapter 3, Section 21, Information Security Documentation (Attachment J.13)and the DHS Sensitive Systems Policy and Handbook 4300A (Attachment J.14).

The SPP shall be submitted within 30 days after award of a task order. The SPP shall be considered a living document; it will be reviewed and updated annually to address new processes, procedures, technical or federally mandated security controls and other contract changes that affect the security of IT resources under contract (CDRL A013). It shall be consistent with and further detail the approach contained in the offeror’s proposal or quote that resulted in the award of the contract and be in compliance with the requirements stated in the security clause(s) in the contract.

C.3.11.2 Security Policy

The Contractor shall ensure that its employees follow all policies and procedures governing physical, environmental, and information security described in the various TSA regulations pertaining thereto, good business practices, and the specifications, directives, and manuals for conducting work to generate the products as required by this contract. Personnel will be responsible for the physical security of their area and GFP issued to them under the provisions of the contract.

The Government will require security clearances up to secret for personnel designated as key personnel or requiring TSA White Package , and may require clearances up to Top Secret/Secret Compartmented Information (TS/SCI) for selected personnel (To be determined at the Task Order level).

The Government will require a favorable "Suitability Determination" for all personnel. Upon receipt of a favorable "Pre-Employment Investigation," personnel will be eligible to be provided IT GFP (White- Package Computer) and a TSA email account, as determined by TO and/or COR.

The Contractor shall notify the Government (in writing) within twenty-four hours of any contractor personnel added or removed from the contract that have been granted access, issued a Badge and/or TSA Building access.

Each site may have different security requirements. The Contractor shall coordinate in advance with all sites to ensure all Contractor personnel are familiar and comply with the security requirements. Work delays that are caused by Contractor personnel security issues will be considered inexcusable delays in performance.

C.4 Deployment Services

C.4.1 Overview

The Contractor shall perform any or all activities associated with and manage installation, integration, removal and site restoration for all TSE as required. The Contractor shall plan for proper operation of existing equipment and subsystems when integrating new equipment. The Contractor shall perform all site preparation/restoration and logistics activities to facilitate the OEMs ability to install, integrate, relocate and remove all TSE when directed by the TSA.

For each specified site, Contractor shall obtain, as required, all necessary approvals, permits, authorizations, etc. required for providing utilities (heating, ventilating, air-conditioning, and power) for the TSE installation. The Government shall provide the site design package when available as GFI prior to installation. The Contractor may be required to provide designs.

When directed, the Contractor shall remove, prepare for redeploy and coordinate redeployment of TSE in accordance with all federal, state, and local laws, and OEM procedures.

System integration activities fall into five main categories: site planning, site preparation, deployment activities, on-site support for field experiments and T&E, and project completion. When performing work under this contract, the Contractor shall:

• Minimize disruptions to normal passenger circulation activities

• Accommodate passenger and baggage queuing and space requirements

• Accommodate site geometric, structural, and other constraints

• Minimize equipment acquisition and facilities modifications costs

• Minimize staffing, operations and maintenance costs

• Minimize installation impacts to ongoing operations

• Provision for future expansion and upgrade of equipment and facilities

Deployment services TOs may include any or all of the following requirements. Each project or deployment will require different combinations of these services. This will be articulated in the specific TO. Deployment service options are depicted in Figure 4.1-1.

Figure 4.1-1 Deployment Service Options

C.4.2 Site Planning

C.4.2.1 Site Survey

The Contractor shall coordinate and conduct site surveys with responsible stakeholders (i.e. corporate and station air carrier representatives, local site representatives and local TSA security personnel, etc.) to investigate all appropriate configuration options for TSE installation. Site assessment/survey teams shall travel to each site to determine the detailed site modifications and jurisdiction approvals and/or equipment certifications and requirements necessary to prepare the site for TSE installation.

The Contractor shall collect passenger, baggage, cargo and other demand statistics to validate the determined TSE requirements per the specific TO, develop alternative installation configurations, and recommend the optimal configuration for each site. The Contractor shall then present these assessment

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4.2.1 Site Survey

4.2.2 Design and

Design Review

4.2.3 Site

Preparation

4.2.4 Site

Implementation Plan (SIP)

4.3.1 Shipping

4.3.2 Rigging

4.3.3 Temporary

Storage

4.3.4 Packaging

4.3.5 Configuration Management

4.3.6 Site Lead

4.3.7 Invoice

Validation 4.3.8 Stakeholder Coordination

4.4.1 Removal of

Equipment

4.4.2 Test

Equipment Install

4.4.3 As-Built

Drawings

4.4.4 Site

Restoration

4.5.1 Integration

of Equipment

4.5.2 Training

Coordination 4.6.1 Engineering

Data

4.6.2 On-Site

Support results to TSA for approval prior to executing the detailed site surveys and site designs. The assessments shall recommend quantities, types, approximate locations and configurations of TSE to be installed. Once completed, the proposed configurations shall be submitted for approval by the TSA. The Contractor shall also facilitate securing design concurrence with appropriate stakeholders, as directed by the COR or their designee.

The surveys of the site shall consider special service requirements for electrical power, climate control, communication services, floor loading, equipment handling, and access clearance requirements. The Contractor shall collect and analyze data, conduct necessary demand and baggage flow modeling (static and/or dynamic), and consult with the site representatives to determine any special operational or facility considerations including existing or planned terminal modification or construction that must be accommodated. The survey shall be conducted in accordance with the most current edition of the Planning Guidelines and Design Standards (PGDS) for Checked Baggage Inspection Systems and Checkpoint Design Guide (CDG) for Checkpoint Scheening areas. At a minimum the survey shall include an assessment of:

• Infrastructure - As part of the site survey, the Contractor shall ensure that the infrastructure is assessed when considering placement of TSE. Some locations require an infrastructure assessment as part of the installation process. This assessment shall include consideration of structural strength, stresses, loading analyses, and all other assessments or analysis required to ensure that structural integrity is not affected by any installation factors. The Contractor shall comply with any state and local requirements for infrastructure assessments. This includes assessment for active Security Technology Integrated Program (STIP) Connectivity.

• Power requirements – Power assessments must determine the origination of power and route of electrical runs at the site. Power requirements of all equipment for the project must be communicated immediately to the site.

• Rigging requirements – The rigging path and associated structural requirements must be identified and agreed to by all project stakeholders at least 60 days prior to shipment of the equipment, All shipping must be arranged with the TSA Government Property Manager for documentation to be prepared at least 30 days prior to delivery. The site must be confirmed to be ready prior to shipment. Any advance shipment must be approved by OSC Project Managers.

• Designs - Provide layouts for installing new units (mainly stand-alone configuration), when necessary. If the Contractor is provided designs as GFI, the Contractor shall validate the designs.

If changes to the drawings are necessary, the Contractor shall red line the GFI drawings and submit to the COR for approval as part of the site survey package. In many cases, the Contractor will not be provided designs . In this case, the Contractor shall provide a drawing of the equipment installation with enough detail to assess all requirements to accomplish operation of TSE in accordance with proposed Concept of Operations (CONOPS) and consistent with specific integration activities.

Once the site survey is completed, the Contractor shall submit a site survey report in accordance with CDRL B001 Site Assessment and Survey Report to the COR for review and approval prior to proceeding with the final design and subsequent installation of TSE. The site survey report shall describe the site preparation requirements, site specific deficiencies, and provide detailed estimates of cost, schedule and major milestones to complete integration, installation, acceptance testing and initial operational capability. The survey report shall address uncertainty associated with cost, schedule and performance.

The Contractor shall not perform additional surveys at the same project site without explicit authorization from the TSA CO and/or COR.

The Contractor shall create a site requirements list for each project requiring OEM support. The site requirements list will include, but not limited to: project schedule for all tasks required for operational status of TSE, project points of contact, equipment configuration, and work hours schedule. When establishing a schedule, the Contractor shall include screening equipment installation requirements and include services from the OEM for operational status (placement, testing support, integration, EDS physical and functional configuration needs). The OEM requirements are not part of this contract and must be contracted for separate from this contract. The independent verification and validation (IV&V) is also excluded from this contract. The Contractor shall coordinate these actions with the COR, OEM and IV&V leads 120-days prior to the delivery date. The site requirements list will be submitted to the COR 120-days prior to the equipment delivery date to allow sufficient time for the OEM contract award process. 120-day timeline is not applied to operational test installations . Test installations will be expeditiously scheduled through the OSC Operational Test Section following vendor qualification and Developmental Testing System Readiness Review (additional detail will be provided in TO).

C.4.2.2 Design and Design Review

The Contractor shall be capable of creating designs for security system installations. Design requirements will be specified by TO.

The Contractor shall provide detailed design review of site project TSE installation designs. Design review requirements will be specified by TO. For Checked Baggage Inspection Systems (CBIS), the Contractor shall review against the most current version of the Planning Guidelines and Design Standards for CBIS. For Checkpoint Screening areas, the Contractor shall review against the most current version of the CDG.

The Contract Deliverables for design analysis work will be specified by TO. At a minimum, the Contractor shall include a recommendation letter detailing issues and risks related to the project design meeting operational goals and project requirements. The design analysis may include, but not be limited to, the following areas: Integrated security system design, interface design, and analysis for selection of equipment, number of units, installation location selected, and cost estimate and validation for installation and integration of TSE.

The Contractor shall update design drawings and maintain the drawings in the program data library. The frequency of updating site drawings will be specified by TO.

As required by TO, the Contractor shall make updates and modifications to the CDG.

C.4.2.3 Site Preparation

The Contractor may be required to perform site modifications, including temporary modifications to support project requirements and operational goals. Any site modification must be identified immediately and agreed to by the site project team prior to work commencing.

All shipping must be arranged with the TSA Government Property Manager (GPM) for documentation must be prepared at least 30 days prior to delivery. The site must be confirmed to be ready prior to shipment. Any advance shipment must be approved by OSC Project Managers.

The Contractor shall review existing assessments or certifications provided by the facility owner regarding the presence or absence of hazardous substances in areas where TSE will be installed or where security screening will be conducted. If those assessments do not provide complete, accurate and current information, the Contractor shall notify the COR and coordinate with the facility owner to ensure a hazard analysis is completed. The Contractor shall be required to perform any hazardous material abatement required through this contract.

The Contractor shall ensure that OEM physical environmental guidelines are taken into account including any special structural foundation and mechanical requirements. All TSE shall be physically positioned in accordance with OEM installation guidelines and site operational requirements. Site preparation work shall adhere to all Federal, State and Local codes. The equipment layout shall, to the extent possible, provide clear and unrestricted access to any rack or equipment unit including consoles. This access shall permit maintenance or removal of part of all equipment at any rack or unit or console location.

For each specified site, the Contractor shall obtain, as required, all necessary approvals, permits, authorizations, etc. required for providing utilities (heating, ventilating, air-conditioning, power, and telecommunications) and space for the TSE installation.

C.4.2.4 Site Implementation Plan (SIP)

After all major issues presented in the site survey report and TSE integration design documents have been resolved, the Contractor shall prepare and submit a SIP detailing all steps to be conducted throughout the installation and integration process. The Contractor shall coordinate with site representatives at specific sites to obtain all necessary review, permits and approvals of the design drawings and installation plan.

The Contractor shall use the site survey data to develop a detailed SIP for integration of the GFP TSE into the existing CPT and CBT processing systems.