Section_L_Addendum _Atch_8__DAU_Govt_Labor_Categories.docx
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- HQ0147-13-R-0005
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DOD Missile Defense Agency
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Sec L Addendum Atch 8 Government Labor Categories
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HQ0147-13-R-0005
Section L Addendum, Attachment 8
Labor Categories and Qualifications
Overview: To provide the basis for contractor task estimation, the following government labor categories (GLC) shall be used to complete task orders (T/Os) under the Defense Acquisition University (DAU) Learning Asset Development, Sustainment, and Support (LADSS) Program contract. While each offeror may have similar labor categories with associated definitions/characteristics, the U. S. Government requires all responses to use the following GLCs for responsive proposal submissions. The contractor may propose different labor categories as deemed appropriate. For each changed/or additional labor category offeror shall annotate the rationale for the change. The changed/or additional categories should go at the bottom of each excel spreadsheet.
The Table below entitled, “DAU LADSS Program Government Labor Categories (GLC)” provides the DAU LCIC LADSS Program labor categories, associated number of levels and descriptions. At a minimum, the Offeror should demonstrate sufficient personnel capability and experience as described below in order to meet the contract requirements. The term “contractor personnel,” “contractor employee,” and/or “contractor employees” includes prime contractor, subcontractor(s) (all tiers), experts, and teaming employees and/or personnel.
Key personnel labor categories requiring resumes and letters of commitment, as needed, are listed in clause H-14, Personnel Qualifications.
Education and Experience: The Offeror should consider the minimum education and experience levels listed in the Table below entitled, “DAU LCIC LADSS Program GLC Minimum Qualifications”. As the levels increase, the requisite responsibilities and composite labor rates increase in magnitude. Minimum experience for each Level is shown in the Table below entitled, “DAU LCIC LADSS Program GLC Minimum Qualifications”.
The Government anticipates all experience will be in an applicable field related to the labor category proposed. The Government anticipates all education will be in a field directly related to the labor category proposed and all diplomas, GED certificates, and degrees will be from accredited institutions. Related experience may be substituted for degree requirements: four (4) years related experience for Bachelors; three (3) years related experience for Masters; three (3) years related experience for a Doctorate (i.e., someone with a high school diploma would require an additional 10 years related experience to that already shown in the Table for a particular labor category desiring a Doctorate). In addition, two (2) years related experience can be substituted for an Associates degree. These equivalences provided are to add flexibility and to assist offerors in aligning resources proposed for DAU LCIC LADSS Program requirements. Required certifications are listed in the appropriate GLCs below.
Further, the Contracting Officer(s) (COs) for individual Task Orders (TOs) may grant waivers for these Levels or allow substitution of non-mandatory technical certifications for education and/or experience if it is determined to be in the best interest of the Government. Any equivalencies or substitutions must be cited in each TO.
Note: The labor categories and qualifications table will be incorporated into the final contract.
HQ0147-13-R-0005
Section L Addendum, Attachment 8
DAU LCIC LADSS Government Labor Categories (GLC)
GLC
TITLE
| DESCRIPTION |
| Education/Experience Requirements |
| Program Manager (PM) | |
| Responsible for management and administration of this contract. The PM duties include but are not limited to organizing, directing, and coordinating planning and production of all contract support activities; possesses oral and written communication skills with a demonstrated capability for dealing with all levels of management personnel, contractor managers, and client representatives; | interacts with DAU management personnel, contractor managers, and client representatives; formulates and reviews strategic plans, marketing plans, subcontracting, and deliverable items; determines contract costs and ensures conformity with contract terms and conditions; coordinates policies and activities with appropriate government personnel to avoid personnel services; applies quality assurance measures in accordance with the QAP. |
Educational Requirements: Master’s degree from an accredited college or university; or a Bachelor’s degree with experience through an organizational managerial position.
Experience Requirements: Ten years of intensive and progressive experience managing the research, analysis, design, development, testing, quality, delivery, deployment and support of DoD acquisition learning assets to include, but not limited to, classroom and on-line assets. This experience includes five years in a supervisory or program management position. Of the five years, two years must have been supervision of at least 10 learning asset development professionals in subordinate groups and in virtual locations; and one year management of a complex organization unit with total responsibility for the financial success of that unit as well as one year management of a significant Government contract.
| Task Order Project Manager |
| Responsible for managing task order project(s) at virtual locations. The task order project manager(s) duties include organizing, directing, and coordinating planning and production of task order projects as determined by the contractor; ensures completion of task order projects within negotiated time frames and budget constraints; meets and interacts with Government personnel and client representatives in accordance with the terms and conditions of the contract and individual task orders; formulates and reviews task order project plans, ensuring conformity with requirements and standards of learning asset deliverables in accordance with the QAP; determines contract costs and ensures conformity with contract terms and conditions. |
Educational Requirements: Bachelor’s degree from an accredited college or university.
Experience Requirements: Seven years of intensive and progressive experience managing the analysis, design, development, testing, quality, delivery, deployment, and support of DoD acquisition learning assets to include, but not limited to, classroom and on-line assets. This experience includes four years in a supervisory or program management position as well as one year supporting a significant Government project.
Graphics Specialist (Level 1)
| Responsible for graphics design and use, operation and setup of computer graphic systems. Executes graphic projects and assists in coordination of all graphic production scheduling; coordinates production support with outside vendors, as needed. Ensures graphic projects are completed on time, within budget and to user’s satisfaction. Interfaces with users to determine scope of project and best graphic medium. Works on complex projects independently and has thorough knowledge of graphics systems and graphics application packages including desktop publishing, CAD, GIS, design packages, HTML, multimedia, and other graphics applications. Trains other personnel in proper use of computer graphic equipment. Troubleshoots computer equipment problems and performs minor preventive maintenance. |
| Education Requirements: High school graduate or equivalent. |
Experience Requirements: Three (3) years of specialized experience in the preparation of formal drawings, diagrams, and illustrations using computer-based graphics packages or desktop publishing software, or one year of specialized experience and a training certificate from an accredited training institution or 900 hours of relevant technical training.
Graphics Specialist (Level 2)
Responsible for graphics design and use, operation and setup of computer graphic systems. Executes graphic projects and assists in coordination of all graphic production scheduling; coordinates production support with outside vendors, as needed. Ensures graphic projects are completed on time, within budget and to user’s satisfaction. Interfaces with users to determine scope of project and best graphic medium. Works on complex projects independently and has thorough knowledge of graphics systems and graphics application packages including desktop publishing, CAD, GIS, design packages, HTML, multimedia, and other graphics applications. Trains other personnel in proper use of computer graphic equipment. Troubleshoots computer equipment problems and performs minor preventive maintenance.
Education Requirements: High school graduate or equivalent.
Experience Requirements: Five (5) years of specialized experience in the preparation of formal drawings, diagrams, and illustrations using computer-based graphics packages or desktop publishing software.
Subject Matter Expert (Level 4)
| Responsible for providing extremely high-level subject matter expertise for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems, which require doctorate level knowledge of the subject matter for effective implementation. Participates as needed in all phase of development with emphasis on the planning, analysis, testing, integration, documentation, training and presentation phases. Applies principles, methods, and knowledge of specific DoD functional and related topical areas of expertise to specific task order requirements. Provides advice on esoteric problems, which require extensive knowledge of the subject matter. Designs and prepares technical reports, studies, and related documentation, makes charts and graphs to record results, prepares and delivers presentations, training, and briefings as required by the task order. |
| Education Requirements: PhD from an accredited college or university in the specific subject matter discipline as identified in the task order performance work statement (PWS). |
Experience Requirements: Five (5) years of task related experience in the identified field of study or specialization with three (3) of the years associated with DoD acquisition. Experience may not include PhD and Master’s education.
Subject Matter Expert (Level 3)
| Responsible for providing technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems, which require graduate level knowledge of the subject matter for effective implementation. Participates as needed in all phases of development with emphasis on the planning, analysis, testing, integration, documentation and presentation phases. Applies principles methods and knowledge of the DoD functional and related topical areas of expertise to specific task order requirements. Designs and prepares technical reports, studies, and related documentation, makes charts and graphs to record results. Prepares and delivers presentations and briefings as required by the task order. |
| Education Requirements: Master’s degree from an accredited college or university in the subject matter discipline that provides substantial knowledge that is closely related to functional or topical area identified in the task order performance work statement (PWS). |
Experience Requirements: Five (5) years of intensive and progressive experience in the individual’s field of study and specialization, with three (3) of those years associated with DoD acquisition.
ApplicationsSystems Analyst/Programmer (Level 3)
Formulates and defines system scope and objectives. Prepares detailed specifications for programs. Designs, codes, tests, debug, and documents programs. Works at the highest technical level of all phases of applications, systems analysis and programming activities including the installation of enhancements, security features, and analytical tools. Provides guidance and training to less experienced analysts/programmers.
Education Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in managing large, complex AIS projects, is closely related to the work to be automated, and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited training institution.
Experience Requirements: Five (5) years of increasingly complex and progressive experience in performing systems analysis, development, and implementation for business, mathematical, engineering or scientific settings using a variety of information technology resources. Has experience with current technologies and, where required for the task, emerging technologies.
Quality Assurance Specialist (Level 3)
Responsible for development of project Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract. Responsible for verifying that each functional component of the project follows a defined process that is in conformance with contractual requirements. Reports finding to project staff, line management of the organization, and the customer, as appropriate. Provides an independent assessment of how the project’s software development process is being implemented relative to the defined process and recommends methods to optimize the organization’s process.
Educational Requirements: Bachelor’s degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution.
Experience Requirements: Seven (7) years experience of increasing complexity with the planning, organization, and control of Quality Procedures for complex development projects and experience in developing software and associated documents. Has experience with current and emerging technologies.
| Data/Configuration Management Specialist (Level 2) |
| Responsible for configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Responsible for configuration planning. Identifies and maintains the original configuration of requirements documentation, design documentation, software, and related documentation. Responsible for configuration change control. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Responsible for configuration status accounting. Tracks all problems, changes in product documents, software and reports changes, and current configuration. Responsible for configuration audits. Supports audits to verify that requirements of all baselines have been met. Supports the Quality Assurance process audits. |
Educational Requirements: Bachelor’s degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution.
Experience Requirements: Four (4) years experience of increasing complexity with data management or configuration management in the field of software development or communications engineering. Has experience with current and emerging technologies.
Consultant (Level 3)
Manages the project work as defined by the client contract. Will lead medium to large complex projects and major phases of very large projects. The senior consultant will manage the fact-finding, analysis, and development of hypothesis/conclusions, production of final reports and delivery of presentations. Responsible for ensuring that the project delivers to client expectations on time and to budget. Has expert knowledge of practice, consulting group and matrixed organization operations and business objectives. Has in-depth knowledge of market/industry and service line.
Educational Requirements: Bachelor’s degree from an accredited college or university, which provides substantial knowledge of the information sciences.
Experience Requirements: Six (6) years of intensive and progressive experience demonstrating the required proficiency levels related to task.
Consultant (Level 2)
Leads major portions of large or medium projects, and leads small projects autonomously. Gathers facts through research, interviewing, surveys, etc., analyzes the client’s business, draws conclusion, prepares final reports and gives presentation. Is proficient in the use of key analysis and graphics tools. Uses in-depth consultative skills and business knowledge based on accumulated experience and education aligned to practice business objectives and processes.
Educational Requirements: Bachelor’s degree from an accredited college or university, which provides substantial knowledge of the information sciences.
Experience Requirements: Five (5) years of intensive and progressive experience demonstrating the required proficiency levels related to task. Education may be substituted with 9 years of intensive and progressive experience demonstrating the required proficiency levels related to the task.
Industry/Functional Area Specialist (Level 3)
Recognized for understanding and communicating common best practices for the industry. Utilize a knowledge base to create conceptual business models and to point out relevant issues and considerations in selecting application software packages, such as those provided by ERP vendors. Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Examples of the functional areas would include Human Resources, Finance, Supply, Service, Security, etc. Work with senior managers to provide industry vision and guidance with regard to their industry. Lead the determination and classification of information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organization goals. Supports the development of functional area strategies for enhance operation in a cross-functional area mode throughout the organization.
Provides work direction guidance to other personnel; ensures accuracy of the work of other personnel, operates under deadlines, able to work on multiple tasks.
Activities related to the enterprise resource planning and management processes, including but not limited to: knowledge management, investment analysis, system security data warehousing, e-commerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, information dissemination, planning to encompass the strategy, architecture and methodology for an enterprise modernization effort; selection, implementation and measure of packaged solutions for enterprise modernization; complete integration of applications with target data and defined processes.
Educational Requirements: Bachelor’s degree from an accredited college or university in computer science, information systems, engineering, scientific or a mathematics-intensive discipline.
Experience Requirements: Bachelor’s degree and six (6) years, or Master’s degree and four (4) years or PhD and two (2) years of general IT experience, including formal training and two (2) years experience in BPR methods, plus training and one (1) year experience in enterprise applications.
Instructional Systems Design (Level 3)
Assesses designs and conceptualizes training scenarios, approaches, objectives, plans, tools, aid, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer-assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement and distance learning.
Utilizes various iterative process-improvement and best methodologies in applied psychology, psychometrics, human factors engineering, educational measurement, and other related disciplines. Develops and maintains knowledge bases, conduct applied and advanced research methodologies, develop tests, surveys, training materials, data collection measures, statistical and other analysis and identifies, conceptualizes and secures new research and development areas.
Educational Requirements: Master’s degree from an accredited college or university with a curriculum or major field of study, which provides substantial knowledge relevant to the task order.
Experience Requirements: Five (5) years intensive or progressive experience in the individual’s field of study or specialization.
| Instructional Systems Design (Level 2) |
| Develops, implements, and maintains training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer-assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement and distance learning. |
Utilizes various iterative process-improvement and best methodologies in applied psychology, psychometrics, educational measurement, and other related disciplines. Develops and maintains knowledge bases, conduct applied and advanced research methodologies, develop tests, surveys, training materials, data collection measures, statistical and other analysis, and identify, conceptualize and secure new research and development areas.
Education Requirements:
Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge relevant to the task order.
Experience Requirements:
Two years intensive or progressive experience in the individual’s field of study or specialization. Master’s degree may be substituted for experience requirement.
Curriculum Developer (Level 3)
Formulates and defines system scope and objectives. Prepares detailed specifications for programs. Designs, develops, tests, debugs and documents programs. Experience developing content and storyboards for computer-based multimedia training, video scripts, audiotape scripts, or web-based training. Works at the highest technical level of all phases of web-based technologies and thorough knowledge of software such as HTML, Photoshop, Illustrator, Visual Basic, Java, and/or other design and/or developer-related applications, systems analysis and programming activities.
Assists in research and fact-finding to develop, refresh, or modify training information systems. Assists in preparing detailed specifications for programs. Design codes, tests, debugs, documents and maintains programs.
Provides program support to include the testing and installation of computers, peripherals, and/or other hardware, including the installation of enhancements and upgraded versions; and/or program support to include the installation, and documentation of client developed and/or commercially available software, including the installation of enhancements and upgraded versions.
Educational Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study, which provides substantial knowledge useful in course development, training development/instructional design closely related to the work to be completed and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited training institution..
Experience Requirements: Five (5) years of increasingly complex and progressive experience in performing systems analysis, development and implementation for business, mathematical, engineering or scientific settings using a variety of information technology resources. Has experience with current technologies and, where required for the task, emerging technologies.
| Curriculum Developer (Level 2) |
| Provides support in the formulation and definition system scope and objectives. Prepares detailed specifications for programs. Designs, develops, tests, debugs and documents programs. Experience developing content and storyboards for computer-based multimedia training, video scripts, audiotape scripts, or web-based training is preferred. Works at the highest technical level of all phases of web-based technologies and thorough knowledge of HTML, Photoshop, Illustrator and/or other design-related applications, systems analysis and programming activities. |
Assists in research and fact-finding to develop, refresh, or modify training information systems. Assists in preparing detailed specifications for programs. Designs, codes, tests, debugs, documents and maintains programs.
Provides program support to include the testing and installation of computers, web sites, peripherals, and/or other hardware, including the installation of enhancements and upgraded versions; and/or program support to include the installation, and documentation of client developed and/or commercially available software, including the installation of enhancements and upgraded versions.
Educational Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study, which provides substantial knowledge useful in course development, training development/instructional design closely related to the work to be completed and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited training institution..
Experience Requirements: Two (2) years of increasingly complex and progressive experience in performing systems analysis, development and implementation for business, mathematical, engineering or scientific settings using a variety of information technology resources. Has experience with current technologies and, where required for the task, emerging technologies.
Web Designer (Level 2)
Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, XML, CGI, and JavaScript) for components of the website. Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website. Responsible for interface implementation. Requires strong navigation and site design instincts. Typically requires a college degree in computer science or a related field, and development experience in web-based languages.
Educational Requirements: Bachelor’s degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution.
Experience Requirements: Two (2) years intensive and progressive in a computer-related field including development and design of software systems and web development.
Knowledge Management Specialists (Level 3)
Leads the design of knowledge management systems: formulates and defines system scope and objectives. Assists clients in defining knowledge content, organization, and key words. Prepares detailed specifications for knowledge management programs to include process definition for knowledge capture and management. Has full technical knowledge and responsibility for all phases of knowledge management applications and analyses. Manages the design of knowledge management user interface features, site animation, and special knowledge management features including enhancing the look and feel of the organization’s on-line knowledge management screens. Works with organization web designers, data managers and programmers to support and implement the organization’s knowledge management program. Requires an understanding of knowledge management principles, procedures and processes. Duties also include instructing, direction and checking the work of knowledge management specialists.
Educational Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in business management, computer science, information system, or an engineering related discipline.
Experience Requirements: Bachelor’s degree with a minimum of six (6) years experience, of which at least two (2) years must be specialized; or Master’s degree with four years experience of which at least two years are specialized. With eight years experience of which at least two years is specialized, a degree is not required. Specialized experience includes an understanding of knowledge management principles, procedures processes and applications. General experience includes information systems and/or applications development and other work in the client/server field, or related fields. Possesses excellent oral and written communication skills and a positive customer service attitude.
Knowledge Management Specialist (Level 2)
Assists in the formulation and definition of system scope and objectives for knowledge management projects. Assists clients in defining knowledge content, organization and key words. Prepares detailed specifications for knowledge management programs to include process definition for knowledge capture and management. Has technical knowledge and responsibility for knowledge management applications and analyses. Oversees the design of knowledge management user interface features, site animation, and special knowledge management features including enhancing the look and feel of the organization’s on-line knowledge management screens. Works with organization web designers, data managers and programmers to support and implement the organization’s knowledge management program. Requires an understanding of knowledge management principles, procedures and processes.
Educational Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in business management, computer science, information system, or an engineering related discipline.
Experience Requirements: Bachelor’s degree with a minimum of three years experience, of which at least one year must be specialized; or Master’s degree with two years experience of which at least one year is specialized. With six years experience of which at least one year is specialized, a degree is not required. Specialized experience includes an understanding of knowledge management principles, procedures processes and applications. General experience includes information systems and/or applications development and other work in the client/server field, or related fields. Possesses excellent oral and written communication skills and a positive customer service attitude.
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