Attachment 10 June 2011 Incidents.pdf

Description Category Type IEOC C3 needs to be reset by NCC.

C3 DAQ COMPUTER

IEOC needs C4 system to be reset by NCC C4 DAQ AMAG system is down in the IEOC.

-8292 AMAG COMPUTER

5C649 - Node times out

Submitted by Lillian Dockery

POC -7589 AMAG AMAG

Room Number - 1D653 - 1D683 Problem - POC Can't Access these two spaces

POC - 1032

Security Manager 1042 AMAG ENTRY Room Number - 2D672 Problem - Node Timed Out

POVC - 0089 AMAG AMAG

2A528 - Card swipe is not working

6712 AMAG ENTRY

4E618 - Tenants badge is not working and is having problems getting into orther areas

Tenant - 2325 Submitted 2216 AMAG ENTRY Location - Corridor 5 Entrance Problem - Cameras 1092-1095 has no power

POC -5671 CCTV CCTV

5D641

Node timed out.

9321 AMAG AMAG

Sec Booth WDG 4 - Camera 1653 - no power no video

Submitted by Rick

CCTV CCTV

Location - Glass doors Problem -Can't Access

POC - 4285

C3 DAQ ENTRY

400B - OUSD (I) Staff Member opened the emergency exit by accident alarm going off will not silence with key.

9540 AMAG ALARM

2C937

AIPHONE is not working in the space.

-0855 AMAG AIPHONE

Room Number - 1D683 Problem - POC Can't Access

POC - -1038 AMAG ENTRY

Room Number - 1E629 Problem - Can't Access Space ( Node Timed Out) the Node for this space is 1E621

POC -9761 AMAG ENTRY

MEF - Turnstiles are not working

Submitted by AMAG TURNSTILE MEF - VCS system is locked out

Officer 4663 AMAG COMPUTER 3B1062 - Tenants badge is not working properly, Badge office advised her to contact

- tenants pin is not working and the pin never worked

POC

AMAG OTHER

1E935 - (P-1) The Alarm is in failure -tenants tested the alarm system and the alarm test failed

5231 AMAG ALARM

Room number - 3D947A Problem - Can't Access

POC7995 AMAG ENTRY

3D947A - Some tenants received new badges and they are not able to get in to the room - tenants called the badging office and they stated that the access has been granted to the tenants - Badge office advised tenants to contact to check the reader

Tenants with Problems 1- J 2- V

Submitted by:6125 AMAG ENTRY

Zone 402 - Have to enter thru room 400 - 402 - The card swipe need to be checked it will turn red on and off without notice

POC 7262 AMAG ENTRY

3D353 - Tenant cannot access space - Tenant checked with Badge office and they stated that she has access to space but the card reader will not allow her access

Submitted1801 AMAG ENTRY Room Number - 514 Zone - 200 Problem - Duress Button is not working properly

POC - 5121 C3 DAQ ALARM

BH885

Tenant says that the police department monitor needs to be replaced asap.

Requested Brian.

contact 4151 CCTV CCTV

Room Number - 530 Zone - 201 Problem - Maglock is not securing the door

POC - -5107 C3 DAQ LOCK

Room Number - 9030 Problem - Can't Access

POC - 4645

S is the tenant having a problem. AMAG 5D652

Card swipe is not working.

7348 AMAG ENTRY

1D652/1D665

Tenant is not able to access these spaces.

He just received a new badge, and these are the last spaces that won't allow him access.

2928 AMAG ENTRY

BE879

AMAG system is down.

0855 AMAG COMPUTER

Room Number - 3D654 Problem - Node Timed Out

POC - 3496 AMAG AMAG

MF889A

Zone 1630

Tenant can't alarm space to lock up. But asked to have tech come in the morning.

0648 AMAG ALARM

IEOC

Ofc Offer asked to have H come down and reset c3.

C3 DAQ COMPUTER

Corridor 8 - VIRS is locked out

-3358 AMAG COMPUTER

1B349 - Amag systen is not working Station

Submitted by 8292 AMAG AMAG PLC 2 - BH923 - CCTV has no signal

Submitted by 1406 CCTV CCTV Zone 695 - Room 7000 - (P-1) The Motion detector is not allowing the tenants to secure the room at the end of the day

Submitted by 9195 C3 DAQ ALARM Metro Ent

Turnstile 8 went down. AMAG TURNSTILE 2A514A

Node timed out.

POC: 8755 AMAG AMAG

Room - 1001 - 1003 - Keypad is not working - Not allowing access to tenant

POC/Submitted by:2206 AMAG ENTRY

Mall Ent. - The monitor went out - error message received "Video 1 no signal"

Submitted by 6764 CCTV CCTV 1E462 - Tenant cannot access space

Submitted by: 4821 AMAG ENTRY

5C685

Tenant says that ACC advised im to contact us to have tenants badge redownloaded.

1049 AMAG ENTRY

z200 Rm515 Building is CM3, not the Pentagon.

Card reader is not working.

Building: CM3 C4 DAQ ENTRY 3E608 - Tenant states the badge is not working

POC - -0845

Submitted by AMAG ENTRY

MEF

Turnstile 2 is down. AMAG TURNSTILE 4A524 (P1)

Tenant can't access. Per D, node timed out in 4A532.

2266 AMAG AMAG

4D549A - Door buzzer is not working

-2069 AMAG ENTRY

Location - MEF Problem - Turnstile number 5 is inoperable

POC - 1544 AMAG TURNSTILE

Room Number - 3E1079 Problem - Door Buzzer is inoperable

POC --8979 AMAG ENTRY

1A626 **Schedule for tomorrow 6/3/2011**

Tenant said that the area had timed out. She will not be in the office, but said she will advise the other tenants to answer the phone.

-3992 AMAG AMAG

Room Number - 5C355 Problem - Can't Access

POC - 0961

This is area AMAG ENTRY

1E941 - The room keeps going in and out of alarm, but the room is physically secured

Submitted by 8292 AMAG ALARM Incinerator Plant The door swipe is not working - Exit side is not working

AMAG ENTRY

Incinerator Plant The door swipe is not working - Exit side is not working

DUPLICATE TICKET AMAG ENTRY

RDF - Check Point - Printer is not working - Error messsage with the ribbon

4157 AMAG COMPUTER

MEF - Turnstiles and 2 are not working

1544 AMAG TURNSTILE

4E1075 - Can not access space - contacted ACC and they advised tenant to call Maint to have a download sent

2548 AMAG ENTRY

PD - Next to post 6 is open and will not secure

Plase contact 0855 for more informatin on where the door is located

Meet at Post 4 of the NMCC. AMAG DOOR MG765Aand B - Atheletic Center - The VCS system is not working

6493 AMAG COMPUTER

Room Number - 2A514A Problem - Can't Access

POC - 0285

ALT POC - -0321 AMAG ENTRY

Location - MEF Problem - Turnstile number 3 is inoperable

POC - 1544 AMAG TURNSTILE

Location - RDF Problem - Roll up door number 0616 is not securing POC - Offfer from the IEOC -8292 AMAG OTHER Room Number - 2B748 & 2C913 Problem - Both rooms are showing offline

POC - -0855 AMAG OTHER

Corridor 3 - Duress alarm activated on AMAG but no audible at Corridor 3. Officer stated the alarm was due to a loose wire at the lockdown terminal located at the desk near the turnstiles.

Submitted by Erika Coronado -8292 AMAG ALARM River Ent. - The emergency "LOCKDOWN" button at the security checkpoint did not activate the magnetic locks on the perimeter doors

Submitted by 1001 AMAG ALARM Corridor 3 - Officer called the IEOC (Mr.)

and reported that turnstile number 3 was down. Tech was notified, and he is responding.

Submitted by -8292 AMAG TURNSTILE MEF - Turnstile 4, 5 and 10 are down

Submitted by 1544 AMAG TURNSTILE Corridor 3 - Duress alarm will not clear this morning

Submitted by 8292 AMAG ALARM MEF - TS 5 went down again Request to send tech back to location

Submitted by 1544 AMAG TURNSTILE All Floors - The doors did not release this morning

4619 AMAG ENTRY

MF889A - The system will not come out of secure mode

0648 C3 DAQ COMPUTER

Badge office - Station 1 and 3 are not working and the badge printer in office is not working

Room Number - 2A528 Problem - POC Can't Access

POC -1712 AMAG ENTRY

Location - Corridor 3 Problem - First Turnstile is inoperable

POC - -0988 AMAG TURNSTILE

2A528 - Tenant cannot access space due to a Node timed out

Security 7273 Tenant AMAG AMAG 5D414 - The area is going in and out of alarm

Security manager 6514 AMAG ALARM

1D665 & 1E669A (RSAC) - Node timed out -

Submitted by 2350 AMAG AMAG Location - Corridor 3 Problem - Duress alarm has locked down corridoer 3

POC - -8292 AMAG ALARM

2A514B - Node timed out

-0347 AMAG AMAG

ROom Number - 5E420 Problem - Can't Access

POC - 7974 AMAG ENTRY

Room Number - 5C347B Problem - Node Timed Out

POC - -6355

Note: the POC is located in room number 5C347 in order for the tech to get access to room number 5C347B Location - PAC 6 Problem - Bad IFS power supply PS-R3

POC - 5671 CCTV CCTV

PAC Ent. Lobby Side - The ADA turnstiles - The rubber linning where the doors close is coming off

-6493 AMAG TURNSTILE

Metro Ent

Turnstile 8, only one arm is working. AMAG TURNSTILE z979 Rm1510 (SCIF)

Tenant says that when they swipe, the swipe goes blank.

C4 DAQ ENTRY

Location - MEF Problem - Turnstile number 2 is inoperable

POC - 1544 AMAG TURNSTILE

5A532/5A538

Node time out.

7813 AMAG AMAG

Room Number - 5C347B Problem - Tenants couldn't access the space and now they can

POC -6355

to get access into this space tech needs to go to room number 5C347 AMAG OTHER 4A524

Tenant can not swipe into space.

1394 AMAG ENTRY

Room number - 2B746 & 2B719 Problem - Node Timed Out

POC - 9102

This area AMAG AMAG Room Number - 600 Zone - 250 Problem - Space will not stay secure

POC - 2467

This area C3 DAQ OTHER CCTV- 211 & 212 - Do not pan correctly

Submitted by 0818

4964 CCTV CCTV

Location - MEF Problem - TUrnstile number 2 is inoperable

POC - -1544 AMAG TURNSTILE

Room Number - 5E646 Problem - Node TImed Out

POC -0856 AMAG AMAG

River Ped Booth - CCTV Camera is not working

Submitted by -1001 POC Officer -9001 CCTV CCTV MEF - Is requesting Card reader cleaners

-7039 AMAG OTHER

Corr 5

IEOC says that the PD’s at corr 5 entrance are not alarming. Also, after a duress test, they did not receive a signal… AMAG DOOR 5D559

Outside keypad is not working. I checked the spreadsheet and this space was not on the list.

2770 AMAG ENTRY

Corr 5

IEOC says that the duress alarm is mislabeled and needs to be relabeled Corr 5 Duress. Also, the priority needs to be changed from 40 to 1. AMAG ALARM Army polls 1-8 are down. C3 DAQ ALARM 3B349

Tenants can not access the space via the swipe.

9537 AMAG ENTRY

Corr 5

PD 10503 and 10504 are in alarm.

IEOC AMAG DOOR

Zone 204 - Room 800 - The Alarm system is not working properly - will not secure and sometimes cannot access

POC -0675

Submitted by-9195 C4 DAQ ALARM

PD - 10304 - Corridor 3 - E-Ring - Officers are having porblem securing this door and it is hard to open or hard to close

Submitted by-1001 AMAG DOOR Room Number - 1D652 Problem - Node Timed Out

POC9916 AMAG AMAG

5C447 - Zone 1632 - The zone is in failure

Submitted by 8292

POC - 9225 C4 DAQ ALARM

4D641 - Front door buzzer is not working

7415 AMAG ENTRY

Room Number - 2C913 Problem - enter Card Reader is inoperable

POC - -9578

The POC is located in room number 2C922 AMAG ENTRY RDF - Access condition of Shear Maglock for additional repair or replacement on the pedestrian access door adjacent to RDF Dock Roll Up Door #12. PBMO performed "emergency repairs" on June 7 so that the door will close and secure. Screws were replaced along with missing spring(s).

Submitted by -0000 AMAG DOOR 509/510 The building for this ticket is: Potomac Gateway North Tenant can not access the space. ACC advised to have info redownloaded for.

-7273

C4 DAQ ENTRY

Room Number - 1E669A Problem - Node Timed Out

POC - 2350

POC would like for a tech to come out tomorrow

AMAG AMAG

MEF - Turnstile 3 is not operating properly -the arm is making a banging noise

Submitted by 1544 AMAG TURNSTILE Corridor 8 - VCS is not working

Submitted by -3358 AMAG COMPUTER

2A722 - Tenant received a new badge and he cannot access space - Tenant also called ACC and they redownloaded his access but the tenants badge is still not working.

Tenant also stated the the alarm system is not functioning properly can not secure and unsecure space.

Submitted by 9571 AMAG ENTRY Location - Columbia Pike Side Problem - Middle Turnstile is inoperable

POC --3207 AMAG TURNSTILE

BB950 - Can't secure space

Submitted by 5115 AMAG ALARM Corridor 8 - Turnstile 7 is not working

Officer 1525

Location - MEF Problem - Turnstile Number 2 is inoperable

POC - 1544 AMAG TURNSTILE

Corridor 3 - Duress alarm will not clear

Submitted by 8292 AMAG ALARM RDF - Loading Dock - Print Error - The printer is not working

POC

Please contact the IEOC to get connected with the RDF, Officer did not have the phone number to the RDF AMAG COMPUTER Location - Army Navy Drive Porblem - Polls 1-8 are down

POC --8292 AMAG POLL

Location - PLC 2 PD B0903 Problem - Door will not stay secured - Needs a new XDT

POC - 7495 AMAG OTHER

Location - PLC 2 Room Number - 923B Problem - Camera Monitor is blank

POC - -2034 CCTV CCTV

Room Number - 703 Zone - 654 Problem - Card Reader is inoperable

POC - -8841

Polls are down

Submitted by -1001 C4 DAQ MEF Turnstile 3 is down

AMAG TURNSTILE

PAC Ent. - The card readers stays on green and anyone can walk into the PAC without swiping

Mike Jones 703-697-7384 AMAG TURNSTILE Security Veh Bth - Badge printer is not working at the Navy Annex

AMAG COMPUTER

MF913 - Card reader is not working Tenant suspects that the node could be timed out

AMAG ENTRY

RB957 - Card reader is not working Tenant suspects that the node could be timed out

AMAG ENTRY

1A1064 - Card reader is not working Tenant suspects that the node could be timed out

AMAG ENTRY

4D247 - Tenants cannot disarm the alarm

AMAG ALARM

Room Number - 2A722 Problem - Node Timed Out

POC - AMAG AMAG

Location - MEF Problem - The printers at stations 213 and 214 are inoperable

AMAG COMPUTER

Room Number - 2D456 Problem - Maglock is not releasing

POC - AMAG LOCK

Zone 533 - Zone failure due to a communications error to the star-gate

Submitted by The tenant () is requesting a call from or before a tech is dispatched to the location. C4 DAQ ALARM Location - North Rotary and Fern Booth Problem - Camera Monitor is blank

POC - CCTV CCTV

6th Floor - The door is not releasing on one side

AMAG DOOR

Room Number - 600 Problem - Can't Access

POC - AMAG ENTRY

5D688 - Buzzer is hanging off the wall and is not working

AMAG ENTRY

MEF - Turnstile 2 is not operating at the MEF

Submitted by Office AMAG TURNSTILE

Room Number - 5C333 Problem - Maglock is not relresing properly

POC AMAG LOCK

Room 204 Zone 906 - Card reader is not working every time someone swipes the alarm goes off

(RSE lost communitactions)

All the people listed below are having problem with there swipe (badges) and cannot gain access into the room

A M A M V D D J J H Y J

C4 DAQ ENTRY

Location - Corridor 3 Problem - VCS system is not working properly

POC - OFC AMAG COMPUTER

Room Number - 400 Problem - Card Reader keeps going in and out

POC -

This is area AMAG ENTRY

OUSD(I)Staff called that the door card reader is not working for the main entry.

-9540 AMAG ENTRY

Room Number - 1C547 Problem - Can't secure the space

POC -

POC is in room number - 1C518 AMAG Corridor 8 - VCS system is locked - Officers cannot log on to the system

Submitted by 3358 AMAG COMPUTER

2B721 - Tenant cannot access space - Tenants badge is not working, According to the badging office the Node is timed out

Submitted by

POC 8775 AMAG AMAG

1D665

Tenant is having issues with her keypad.

She said she was advised that someting timeed out.

Also, I advised her to contact access control to verify her access.

1190 AMAG ENTRY

2D819 - badge Printer needs to be cleaned

0523 AMAG COMPUTER

Room number - MF855 & MF859D.1 Problem - The doors are not securing properly

POC - 8697 AMAG OTHER

Location - CG 2 Room number - 300 Zone - 262

POC - 2378 C3 DAQ ENTRY

Location - MEF Problem - Turnstile number 2 is inoperable

POC - 1544 AMAG TURNSTILE

Room Number - BE833 Problem - Keypad has an error message stating that service is unavailable

POC - AMAG ENTRY

2C715A - Tenants Badge is not working - Can't access space

Submitted by Arlisa Moffatt 703-571-1869

POC

AMAG ENTRY

5D379 - Tenant cannot access space - Badge is not working - Access Control stated that the Node is not timed out, (The Node is Good)

Submitted

POC - AMAG ENTRY

Room Number - 1D565 Problem - Card Reader is not working

POC -

AMAG ENTRY

1D565 - The key Pad is not working

AMAG ENTRY

5C257 - System shows in alarm at the IEOC and sends alarms all day this is a P1 area - The trigger points and the monitor points need to be checked on this system

POC

Submitted by AMAG ALARM Room Number - 3E324 Problem - Card Reader is inoperable

POC - AMAG ENTRY

Location - Mall Entrance Porblem - The middle turnstile panel has came off

POC - AMAG TURNSTILE

Location - MEF Problem - Turnstile number 2 is making noise and the arm is possibly broken

POC - AMAG TURNSTILE

Room number - 1200 Zone - 913 Problem - Card Reader has no power

POC - C3 DAQ ENTRY

PD 10903 - The door is not sending any alarms to the IEOC AMAG system - The alarm monitors can not see any activity for this Door. This door was tested today

POC

Submitted by AMAG DOOR ME745 - The Inner door will not release, The light turns grren but will not release - The door is located by the guard post

POC

AMAG ENTRY

Location - Perimeter doors11002 & 11003 Problem - Alarm monitors are not receiving alarms when the door is tampered with

POC - AMAG OTHER

Location - Perimeter door 20903 Problem - Door will not reset the door and the door is secure

POC - AMAG DOOR

Room Number - 903 Problem - Door is not securing properly

POC - AMAG OTHER

Room Number - 1D565 Problem - Inside Card Reader is not working properly

POC - AMAG ENTRY

1D560

Tenant says that tech just left from fixing 1D565, but now this space has gone down.

AMAG ENTRY

Metro Ent

Turnstile 6, the arm is stuck and the motor is running. AMAG TURNSTILE 1B889A

Tenant says that there is no power to the swipe. He advised that no one would be at the space until noon

AMAG ENTRY

South Gate Vehicle Ent

Tenant says that the monitor only has a white screen

CCTV CCTV

Multiple Locations

Tenant says many of the glass doors are not disengaging this morning.

AMAG DOOR

Location - 9th Floor Problem - Node Timed Out

POC - AMAG AMAG

Room Number - 3D947A Problem - Tenants can't Access the space

POC -

POC would like for a tech to come out on 06/17/11 at 11:00am and meet POC at room number 3D947 AMAG ENTRY Polls are down C4 DAQ ALARM

1B349 IEOC

Card reader to the right is not working.

AMAG ENTRY

Room Number - 2E743 Problem - Node Timed Out

POC - AMAG AMAG

Room number - 5A478 Problem - The Alarm is sounding off

POC - AMAG ALARM

Room number - 3A736 Problem - Maglock is not releasing

POC -

POC would like for a tech to come out on 06/17/11 at 08:30am AMAG LOCK

Incinerator Plant - The Card Swipe is not working for the inner and outer door, The Tenant cannot disarm the alarm/Card Swipe

5B1066 - Keypad is not working completely dead - tenant cannot access space

Submitted by

AMAG ENTRY

3C855 - Requesting to have door buzzer volume looked at. The sound is very faint and hard to hear. It was working fine a couple of days ago but is now not working properly.

Submitted by AMAG ENTRY Location - 5th Floor Zone - 1724 Problem - Zone Failure

POC - C4 DAQ ALARM

2A528

Tenant can no longer access the space.

AMAG ENTRY

2D351

Node timed out.

AMAG AMAG

All polls are down at JP1

AMAG POLL

z1731 Suite 301

Zone failure

C3 DAQ ALARM

Nodes are down at the Polk Building per

IEOC AMAG AMAG

sz2318

Tenant said that this is subzone 2318 but when looking that subzone up, it shows as the pentagon.

C3 DAQ ALARM

Zone 979 - Room 1510 - the card reader is not working on the front door

POC C4 DAQ ENTRY

FOB 2 - The following rooms are in failure

(Zone 1729 - Room 28381) (Zone 1735 - Room 40161) (Zone 1737 - Room 40231) (Zone 1740 - Room 42143)

POC

C4 DAQ ALARM

Room Number - 1D665 Problem - POC Can't Access

POC -

AMAG ENTRY

4E858 (P-1) - The alarms needs to be checked - the alarm was going off this weekend and the tenants acould not get in to the space.

POC AMAG ALARM

Room Number - 5300 Problem - The Maglock is not working properly

POC - AMAG LOCK

Room Numbers - 809 & 809A & 14204 Problem - can't Access these 3 rooms

POC - AMAG ENTRY

2E1052 - Badge is not allowing access to tenant

POC AMAG ENTRY

Room Number - 1E626 Problem - Can't Access

POC - AMAG ENTRY

1B489 - The maglock will not secure - The door just swings open and has to be secured

AMAG LOCK

z787 Ste 12

Tenants say they are not able to swipe into the vault (sipper room). Says unavailable.

They said that Pedro handled this issue the last time.

975 - Room 1530 - 15th Floor - Tenant cannot access space

C4 DAQ ENTRY

Location is actually 1557 General Washington Dr (Interstate Plaza)

Each entry point at the warehouse is not able to be alarmed properly. There was a recent theft because of this.

AMAG ALARM

Room Number - 5D652 Problem - 5 tenants can't access the space the panel needs to be reset

POC - AMAG ENTRY

D & E Drive Roll Up Door - The BMS is missing on the roll up door - It appears to have damaged or been removed during the road way re-asphalt

AMAG LOCK

8200 - Node needs to be reset

POC AMAG AMAG

3D1067 - The card reader is completely dead

AMAG ENTRY

2D743 - The keypad Timed out

AMAG ENTRY

4E1079 - The alarm is going off - Tenants cannot turn off the alarm it will not turn off

Tenant c alled back and cancel request for this ticket 09:37 AM 06/21/2011

AMAG ALARM

Room Number - 4D247 Problem - Keypad is beeping

POC - AMAG ENTRY

Room Number - BE953 Problem - CCTV monitor is inoperable

POC - CCTV CCTV

2D744 - The door bell is not working

Front Desk - The Amag Global System - The system keeps going down and will not continue to work

AMAG COMPUTER

Room Number - 2D745 Problem - Node Timed Out

POC -

ALT POC AMAG AMAG

Room Number - 1E380 Problem - Node Timed Out

POC - AMAG AMAG

Room Number - 1D343 Problem - Node Timed Out

POC - AMAG AMAG

Room Number - 1D373 Problem - Node Timed Out

POC - AMAG AMAG

Room Number - 1E367 Problem - Node Timed Out

POC - AMAG AMAG

1B889A - The keypad is not working - The keypad is completely dead

AMAG ENTRY

Room Number - 1F1084 Problem - Panel 5 is timed out

POC - AMAG AMAG

Room Number - 1B329 & 1B333 Problem - Door Release

POC - AMAG ENTRY

Suite 5300 - The card reader is not working to enter the door

AMAG ENTRY

7th floor PID access reader

Readers are down on the 7th floor.

AMAG ENTRY

Room Number - 920 Zone - 2656 Problem - Door is not securing

POC - C3 DAQ OTHER

3B473 - The Node is timed out

AMAG AMAG

2C349 - The Node is timed out

AMAG AMAG

Room Number - ME745 Problem - Outer door is not securing

POC - AMAG OTHER

Room Number - 2D343 Problem - Node Timed Out

POC - AMAG AMAG

Room number - 1510 Zone - 979 Problem - Card Reader is blank

POC - C3 DAQ

4D355

Door is not properly securing.

AMAG DOOR

5E793

Tenant can not secure the space.

AMAG ALARM

MD0703 - The Door is physically secured but the Pre-Alarm will not reset in the AMAG System

Submitted by AMAG DOOR

MEF - Turnstile 7 is not working none of the arms are working - the turnstile will not close

AMAG TURNSTILE

Corridor 3 - Keybox Alarm is sounding

Submitted by Officer on AMAG ALARM Zone 585 Suite 905 - Zone is in failure

POC

Submitted by C3 DAQ ALARM RSAC - The door is not securing - Officer is not sure about the door number - the door will lock sometimes and will not secure other times

Room Number - 903 Problem - Door Release plate has fallen off

POC -

Room Number -3C958 Problem - The Lights on the door buzzer are not working (ASI Light)

POC - AMAG ENTRY

Room Number - 1E525 Problem - POC Can't Access

POC AMAG ENTRY

3B514

Tenant says that when they swipe to enter, the locking mechanism gets stuck and won't open the door.

AMAG LOCK

z978 Rm1520

Tenant says that the door handle is so that it will allow tenants to walk in without swiping.

Also, the buzzer is not working proplerly.

C4 DAQ ENTRY

3D947 - The Buzzer will not release

AMAG LOCK

4C553

Door buzzer is not sounding.

AMAG ENTRY

3C958

Maglock is not releasing.

AMAG LOCK

PAC Ent (Swipe access side)

Officer on duty says that the card swipe is loose and tenants are having difficulty swiping through the turnstile booth.

AMAG ENTRY

Room Number - 107 Problem - Camera number 1 has no video

POC - CCTV CCTV

Room Number - 1510 Zone - 979 Problem - Zone Failure

POC -

C4 DAQ ALARM

z585 Ste 905

Zone failure.

C3 DAQ ALARM

Room Number - 3C958 Problem - Card Reader has no power

POC - AMAG ENTRY

Room Number - ME745 Problem - Maglock is not releasing

POC - 0 AMAG LOCK

Location - Lobby Problem - The VCS system keeps shutting down by its self after you log in

POC - 8 AMAG COMPUTER

Location - Roof Camera Camera number - 4 Problem - Blurred image

POC - CCTV CCTV

Location - Quad Camera number - 59 Problem - No Video

POC - CCTV CCTV

1E773

Door bell keeps ringing repeatedly.

AMAG OTHER

North Rotary and Fern Barrier Gate

Camera is not working that covers the barrier.

CCTV CCTV

5B745A (Roof Access Door)

Can not secure door. Also, there are 3 other doors leading to this door that aren't securing properly.

AMAG DOOR

Location - PAC The 6th Corridor Problem - THE 6TH CORRIDOR

ENTRANCE OF THE PENTAGON

ATHLETIC CENTER HAS MAGNET LOCKS

THAT ARE NOT FUNCTIONING.

POC - AMAG LOCK

Location - RDF Problem - POC can not log into the VIP 20/20 system

POC - AMAG COMPUTER

Room Number - 2A486 Problem - Card Reader has no power tenants are standing in the hallway

POC - AMAG ENTRY

Room Number - 4D355 Problem - Door is not securing properly

POC AMAG OTHER

Location - Front Desk The Amag Global System Problem - The system keeps going down and will not continue to work

POC -

AMAG OTHER

Room Number - 1B333 Problem - The Door Release button is not working properly

POC - AMAG ENTRY

Room Number - 4D919 Problem - The lights on the card reader are not changing from red to green its just stay red

POC - AMAG ENTRY

Room Number - 3D947 Problem - The front door will not open using the telephone video monitoring system.

Requesting a technician to look at this today.

This office is open until 5:30pm and the last few people in the suite cannot let visitors in.

POC - AMAG ENTRY

Room number - 4D947 Problem - The card reader lights will not change from red to green

POC - AMAG OTHER

Room number - 3E416 Problem - Door Buzzer is not working properly

POC - AMAG ENTRY

Room Number - 4D247 Problem - The door is not securing properly

POC - AMAG OTHER

Room Number - 2A528 Problem - Can't Access

POC - AMAG ENTRY

Metro Ent

Turnstile 3 is down.

IEOC AMAG TURNSTILE

Location - PAC

POC - AMAG ENTRY

3B854

Tenat can not secure space. She says that there si an issue with the inside swipe.

AMAG ALARM

JP1 polls down. AMAG POLL Corr 8

Turnstiles 6 and 7 are not working.

AMAG TURNSTILE

N. Rotary and Fern

Monitor in booth is not working; no video

CCTV CCTV

Metro Ent

Card reader on turnstile 9 needs to be checked.

AMAG TURNSTILE

Corr 8

Turnstile 4 is not working. Turnstiles 6 and 7 are also out. AMAG TURNSTILE 4a530

Tenant can not access via outer swipe.

AMAG ENTRY

Rm 509/510

Node timed out. (Node is in 510)

Building: Potomac Gateway North

AMAG AMAG

Corr 8

VIRS system is down.

AMAG COMPUTER

Room number - 2B718 Problem - The card reader is not working properly

POC - AMAG ENTRY

Room Number 710 Problem - Node Timed Out

POC - AMAG AMAG

Room Number - C-19 Problem - Card Reader is not working properly

POC - AMAG ENTRY

Room Number - 5B253 Problem - ZONE GOES INTO ALARM

EVERY NIGHT, ROOM IS ALWAYS

SECURE, ALARM SEEMS TO BE

MALFUNCTIONING

POC - AMAG ALARM

Location - Telephone Closets Problem - Can't get access into the space keeps getting an error messaage

POC - C3 DAQ

Location - HRP Exterior door Problem - Card Reader is inoperable

POC - AMAG DOOR

Room number - 4A524 PRoblem - Card Reader is inoperable

POC - AMAG ENTRY

Room Number - 1E712 Problem - Card Reader is inopeerable

POC - AMAG ENTRY

z585 Ste 905

Zone failure.

C3 DAQ ALARM

Location - Corridor 8 Problem - Lane 1 turnstile is inoperable

POC AMAG TURNSTILE

Room number - 1A674 Problem - Audible alarm is going off

POC - AMAG ALARM