FY26-29 Tourism Public Relations RFP Revised 3-31-25.docx
DOCX document 88 KB Posted
- Contract number
- 25-420DCEO-TOURI-P-84671
- Issued by
- Illinois
About this file
This document is a Request for Proposal (RFP) issued by the Illinois Department of Commerce and Economic Opportunity (DCEO), specifically the Office of Tourism (IOT), seeking a full-service public relations firm to promote Illinois as a business and leisure tourism destination. The RFP is being solicited through the state's BidBuy procurement system, with a bid number of B-46748, and is targeted at public relations agencies capable of managing comprehensive tourism marketing initiatives.
The contract will cover a five-year term from July 1, 2025, to June 30, 2030, with a total estimated budget for public relations services. The selected vendor will be responsible for developing and executing domestic and international tourism public relations programs, including media relations, editorial services, crisis communications, special events management, and industry partner marketing. The RFP includes a 22% Business Enterprise Program (BEP) spending goal and requires vendors to demonstrate commitment to diversity. Pricing will be based on blended hourly rates for domestic and international services, with direct expenses allowed as pass-through costs. The procurement process involves technical evaluation, commitment to diversity scoring, and a price evaluation, with a minimum point threshold required for consideration.
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Illinois Department of Commerce and Economic Opportunity Request for Proposal Tourism Public Relations Firm RFP BidBuy Bid Number – B-46748 Section A. SCOPE OF WORK
A.1. OVERVIEW AND PURPOSE
The Illinois Department of Commerce and Economic Opportunity (DCEO), Office of Tourism (IOT) is seeking a full-service public relations firm to work in collaboration with the Office of Tourism in the planning and execution of public relations programs and activities that promote Illinois as a business and leisure tourism destination. The public relations activities will encompass, but not be limited to, domestic and international tourism, special events management, crisis communications, reputation/brand management, media outreach and relations, management of social media and other promotional opportunities.
The mission of the Illinois Office of Tourism (IOT) is to manage tourism industry efforts that result in sustainable and significant quality-of-life benefits for Illinois residents.
A.2. DESIRED OUTCOMES OF THIS PROJECT/ENGAGEMENT
The goal is to select a public relations firm that can assist DCEO IOT with the management and execution of existing/ongoing programs and the development of any new plans and programs as needed. The firm must be able to develop a public relations plan that includes regional, national and international media relations, special events, editorial services, crisis communications, social media management and industry partner marketing, etc. The Illinois Department of Commerce and Economic Opportunity (DCEO) will have final approval on all work performed under the contract.
“Industry partners” will include, but are not limited to convention and visitor bureaus, hotel/motel associations, restaurant associations, economic development organizations, business associations, trade associations, chambers of commerce, tourism attractions, accommodations, restaurants, retail facilities, recreational facilities, other state and local offices and agencies, etc.
A.3. PROPOSED SCHEDULE
| Solicitation Event |
| Estimated Schedule |
| Pre-Bid Conference |
| 3/17/25 – 10:00 am CST |
| Last Day to Submit Questions |
| 4/2/2025 – 5:00 pm CST |
| Proposal Due Date |
| 4/11/25 – 10:00 am CST |
| Contract Start Date |
| 7/1/25 |
A.4. TERM
F.3.1. TERM OF THIS CONTRACT: The contract resulting from this procurement will have an initial term commencing upon 07/01/2025 or upon execution, whichever is later, and ending on 06/30/2030. In no event will the total term of the contract, including the initial term, any renewal terms, and any extensions, exceed ten (10) years. Vendor shall not commence billable work in furtherance of the contract prior to final execution of the contract except when permitted pursuant to 30 ILCS 500/20-80.
F.3.2. RENEWAL: Subject to the maximum total term identified above, the State has the option to renew for the following term(s): No Renewal Options.
Section B. CURRENT CONDITIONS
B.1. OVERVIEW & BACKGROUND
DCEO is currently fulfilling these needs with an existing contract that ends on 6-30-25. The agency intends to pursue similar services for a term of 5 years as outlined in this RFP.
Section C. PROPOSAL REQUIREMENTS Only Electronic Submissions through BidBuy of Offers will be Accepted
C.1. REQUIRED DOCUMENTS TO COMPLETE AND SUBMIT
The Offeror shall submit the listed documents in BidBuy under the Attachments tab in the appropriate “Required Attachments” spaces.
· Vendor Disclosure or IPG Active Registered Vendor Disclosure
· Offer to State (Including Subcontractor Disclosure and Where Services are to be Performed, found in BidBuy Attachments.)
· Technical response
· Offer to the State of Illinois
· Commitment to Diversity
· BEP Utilization Plan Blank documents may be found on the Chief Procurement Officer for General Service’s website at https://cpo-general.illinois.gov/solicitation-and-contract-templates.html and on the BidBuy posting under “File Attachments:”. Business Enterprise Program/Veterans Small Business Program Utilization Plan may be downloaded from the Commission on Equity and Inclusion’s website at https://cei.illinois.gov/purchasing-entity-resources/compliance.html.
Failure to submit Vendor Disclosure or IPG Active Registered Vendor Disclosure, as applicable, and the Utilization Plan(s), as applicable, with the Offer submitted in BidBuy shall render the Offer non-responsive.
Offerors are required to submit their response to the State’s solicitation through BidBuy. Any information sent to the State outside of BidBuy, for example by US Mail, FedEx, UPS, e-mail, or hand delivery, will neither be accepted nor considered. Offeror submissions will only be considered if they are received through BidBuy and on or before the time and date indicated as the “Bid Opening Date” on the BidBuy posting. Any required attachments must be submitted via BidBuy.
Price entries on the Items tab will be locked automatically upon submission of the quote. Entering cost, pricing or discount information in the Alternate Description may result in disqualification. If the agency requires pricing to be submitted in an attachment, Offeror shall upload pricing under the “Required Documents” section on the Attachments tab and check the box “Does the attachment contain any pricing, cost or discount information?”. Failure to check this box allows your pricing to be viewed when bids are opened and will result in disqualification of your offer. NOTE: Do not check “Does the attachment contain any pricing, cost or discount information” if the attachment does NOT include pricing, cost, or discount information.
Documents shall be submitted in an electronic format that is accessible and readable using Microsoft Office suite software or Adobe Reader. Corrupted files shall not be considered. It is the Offeror’s responsibility to check that files are accessible and legible after uploading.
The Offeror is solely responsible for ensuring timely submission of their electronic solicitation response. Failure to allow adequate time prior to the Bid Opening Date to complete and submit a response to a solicitation, particularly in the event technical support assistance from the State is required, places the Offeror and their offer or response at risk of not being accepted.
The State encourages the Offeror to ensure that their BidBuy account is up to date. It is recommended that you access your BidBuy account prior to the solicitation due date and time to make sure that your company’s information is up-to-date and your password is current. Files may be uploaded at any time prior to submission.
File size may impact the uploading and downloading speed and may lead to browser time-outs, resulting in failed upload/download attempts. Please consider this dependency when attaching very large documents.
OFFEROR INSTRUCTIONS TO SUBMIT IN BIDBUY
Create Quote:
| General Tab |
| : Save and Continue |
| Items Tab |
| Follow instructions in the Pricing section of the solicitation document as to whether pricing will be entered in the Unit Cost of the Items Tab or submitted as a separate Pricing Document in the Attachments Tab. |
Note: any pricing entered in the Unit Cost of the Items Tab will be locked until after Technical Evaluations take place. Do not enter cost, pricing, or any discount information in the Alternate Description field. Entering cost, pricing or discount information in the Alternate Description may result in disqualification.
| Terms and Conditions Tab |
| : Select “Yes”, “No”, or “Yes with Exceptions” |
Note: If taking any exceptions to Standard Terms and Conditions an offeror must submit a redline version of the Standard Terms and Conditions with their proposal.
| Attachments Tab |
| For each required quote attachment listed: |
: “Upload” (next to each required attachment) : “Choose File” Note: If a pricing document is required, mark the box next to the question, “Does this attachment contain any pricing, cost, or discount information?”
Failure to mark this box when attaching a pricing document will result in disqualification.
Check this box ONLY if a separate pricing document is required.
Do NOT check this box for any other required quote attachment such as the Technical Proposal, Vendor Disclosure / IPG Active Registered Vendor Disclosure, or Utilization Plan(s), or Offer.
| Summary Tab |
| : “Submit Quote” |
Offerors may also view the “Request for Proposal (RFP) Vendor Submission Instructions Video found at https://cpo-general.illinois.gov/vendor-resources.html
C.2. DUE DATE AND TIME FOR SUBMISSION OF OFFERS
Each solicitation contains the Offer due date and time, appearing as the “Bid Opening Date:” on the BidBuy posting. Offeror shall submit Offers in BidBuy, and the State shall open Offers electronically in BidBuy on the “Bid Opening Date”. The Offer must remain firm for 180 days from opening.
C.3. CONFLICT BETWEEN INFORMATION IN ELECTRONIC DOCUMENTS AND ON BIDBUY
If the State provides information in electronic documents (i.e., the RFP and other attachments) that is different or in conflict with the information the State provides on BidBuy, then the information in electronic documents is presumed to represent the State’s intent. If the Offeror provides information in electronic documents that is different or in conflict with the information the Offeror provides in BidBuy through their Seller Account, then the information in electronic documents shall represent the Offeror’s intended submission.
C.4. PUBLISHED PROCUREMENT INFORMATION
The State publishes procurement information, including solicitations, awards, and amendments, on the Chief Procurement Officer for General Services’ Illinois Procurement Bulletin, known as the Bulletin or BidBuy (https://www.bidbuy.illinois.gov/bso/). Procurement information may not be available in any other form or location. Offeror is responsible for monitoring BidBuy. The State will not be held responsible if Offeror fails to receive the optional e-mail notice of future amendments to the solicitation.
C.5. INFORMATION CONTACT
The individual listed in the “Info Contact:” field on the BidBuy posting shall be the single point of contact for this solicitation. Unless otherwise directed, Offeror should only communicate with the Information Contact. The State/Agency shall not be held responsible for information provided by or to any other person.
Suspected errors should be immediately reported to the Information Contact. Do not discuss, directly or indirectly, the solicitation or any Offer with any State officer or employee other than the Information Contact.
C.6. OFFEROR QUESTIONS AND AGENCY RESPONSE
All questions, other than questions raised at the Pre-Submission Conference, pertaining to this solicitation must be submitted in writing to the Information Contact no later than April 2, 2025 5:00 PM CST. Questions received and Agency responses may be posted as a Bid Amendment to the original solicitation on BidBuy; only these posted answers to questions shall be binding on the State. Offeror is responsible for monitoring BidBuy and BidBuy email notifications.
C.7. PRE-SUBMISSION CONFERENCE
The Agency may conduct a Mandatory or Non-Mandatory Pre-Submission Conference, listed in the “Pre-Bid Conference:” field of the BidBuy posting. Please refer to BidBuy for this information.
If attendance is mandatory, Offeror (current contractor included) will be disqualified and considered non-responsive if Offeror does not attend, is not on time, leaves early, or fails to sign the attendance sheet. Offeror must allow adequate time to accommodate security screenings at the site.
Non-Mandatory Pre-Bid Conference will take place via WebEX on March 17,2025 at 10:00 a.m. CST. WebEx Information below:
Join from the meeting link https://illinois.webex.com/illinois/j.php?MTID=m4e425462b4aa6bf8c6bcb645c98a8515
Join by meeting number
Meeting number (access code): 2632 971 2950
Meeting password: mEsAeCPD764
Tap to join from a mobile device (attendees only) +1-312-535-8110,,26329712950## United States Toll (Chicago) +1-415-655-0002,,26329712950## US Toll
Join by phone +1-312-535-8110 United States Toll (Chicago) +1-415-655-0002 US Toll Global call-in numbers
C.8. SMALL BUSINESS SET-ASIDE
In the Bulletin posting, if “Yes” is shown to the question “Is this a Small Business Set-Aside Procurement?”, then Offeror must be registered by the Illinois Small Business Set-Aside Program at the time Offers are due for the Offer to be evaluated. For requirements on qualifying Offeror’s business in the Small Business Set-Aside Program, please go to the Chief Procurement Office for General Service’s website at https://cpo-general.illinois.gov/sell-2-illinois.html .
C.9. BUSINESS ENTERPRISE FOR MINORITIES, WOMEN, AND PERSONS WITH DISABILITIES ACT PARTICIPATION AND UTILIZATION PLAN
The BidBuy posting indicates whether this solicitation contains a goal to include businesses owned and controlled by minorities, women, and persons with disabilities. If this solicitation contains a goal, then failure to complete and submit a Utilization Plan, including documentation demonstrating good faith efforts when requesting a waiver, shall render the Offer non-responsive. 30 ILCS 575/4(e). All questions regarding the subcontracting goal must be directed to the Information Contact indicated in BidBuy no later than 7 days prior to the bid opening date. See the Utilization Plan for NIGP codes used to establish this goal.
BEP Goal: 22% of Domestic Spend NIGP Codes: 918-26, 918-76, 915-01, 915-27 Go to https://cei.illinois.gov/vendor-resources/get-bep-certified.html for complete requirements for BEP certification. Go to State of Illinois Commission on Equity and Inclusion at https://supplierdiversitymanagementportal.illinois.gov/home.aspx to search for certified BEP vendors.
C.10. SECURITY
Bid/Performance Bond: N/A. If a bond is required, Offeror must submit the Bid Bond with your offer or Performance Bond to the Information Contact within ten (10) days after contract execution. The bond must be from a surety licensed to do business in Illinois. An irrevocable letter of credit is an acceptable substitute. The form of security must be acceptable to the State.
C.11. TERMS AND CONDITIONS
Standard Terms and Conditions will become a part of any resulting contract. To view the Standard Terms and Conditions, please go to https://cpo-general.illinois.gov/solicitation-and-contract-templates.html.
Section D. EVALUATION PROCEDURES
D.1. EVALUATION PROCESS
The State assesses each Offer for Responsibility (E.10) and Responsiveness. The State considers the information provided and the quality of that information when assessing Offers. If the State finds a failure or deficiency, the State may reject the Offer or reflect the failure or deficiency in the assessment.
There are three scored parts to each proposal – technical, commitment to diversity, and pricing. Each part of the proposal is evaluated and ranked independently of the other parts of the proposal. The results of the evaluation of all three parts shall be used in ranking the proposals.
The State may award to the most responsive and responsible offeror whose offer best meets the specified criteria.
D.2. RESPONSIVENESS
A responsive offeror is one who submits an offer that conforms in all material respects to the Request for Proposal and includes all required forms.
F.3.1. The State will determine whether the Offeror complied with the instructions for submitting offers. Except for late submissions, and other requirements that by law must be part of the submission, the State may require that an Offeror correct deficiency as a condition of further evaluation.
F.3.2. Subcontractor Disclosure: If the Offer includes any subcontractors, then Offeror shall complete the Subcontractor Disclosure section of the Offer to the State of Illinois.
F.3.3. If completing IPG Active Registered Vendor Disclosure, then responsiveness may include and may not be limited to:
· Active Illinois Procurement Gateway registration # with expiration date
· Certifications timely to this solicitation
· Disclosure of lobbyists for Offeror and parent entity(ies)
· Disclosure of pending and current contracts
F.3.4. If completing Vendor Disclosure, required parts may include and may not be limited to:
| • | Business and Directory Information: Offeror should complete and return the Business and Directory Information form in Vendor Disclosure, Part 1. |
| • | Illinois Department of Human Rights (IDHR) Public Contracts Number: Offeror shall complete and return the IDHR Public Contracts Number form in Vendor Disclosure, Part 2. |
| • | Authorized to Transact Business or Conduct Affairs in Illinois: A person (other than an individual acting as a sole proprietor) must be a duly constituted legal entity prior to submitting an Offer and authorized to transact business or conduct affairs in Illinois prior to execution of the contract. For more information, see Authorized to Transact Business or Conduct Affairs in Illinois in Vendor Disclosure, Part 3. |
| • | Standard Illinois Certifications: Offeror shall complete and return the Standard Illinois Certifications form in Vendor Disclosure, Part 4. |
| • | State Board of Elections Registration: Offeror may be prohibited from making political contributions and be required to register with the State Board of Elections. For more information, see State Board of Elections in Vendor Disclosure, Part 5. |
| • | Disclosure of Business Operations with Iran: Offeror should complete and return the Disclosure of Business Operations with Iran form in Vendor Disclosure, Part 6. |
| • | Financial Disclosures and Conflicts of Interest: Offeror shall complete and return the Financial Disclosures and Conflicts of Interest form in Vendor Disclosure, Part 7. |
| • | Taxpayer Identification Number: Offeror should complete and return the Taxpayer Identification form in Vendor Disclosure, Part 8. |
F.3.5. The State will determine whether the Offer meets the stated Technical requirements. Minor differences or deviations that have negligible impact on the price or suitability of the supply or service to meet the State’s needs may be accepted or corrections allowed. If no offeror meets a particular Technical requirement, the State may waive that requirement.
F.3.6. When the specification calls for “Brand Name or Equal,” the brand name product is acceptable. Other products will be considered with proof that the other product meets stated specifications and is equivalent to the brand product in terms of quality, performance, and desired characteristics.
D.3. EVALUATION METHODOLOGY
The Technical Requirements are described in Sections F.2., F.3., F.5, and F.6. The State evaluates the Technical Requirements without consideration of price.
F.3.1. Total Number of Points Available for Technical Requirements is: 420.
F.3.2. Offeror shall complete and return Sections F.1 - F.4.
F.3.3. Relative Weight in Point Format
| Technical Requirements | |
| Points Available |
| Mandatory Requirements with Evidence |
| 0; all must be met and are evaluated as pass or fail |
| Mandatory Requirements without Evidence |
| 0; all must be met and are evaluated as pass or fail |
| Proposed Technical Solution (Desirable elements) |
| 350 |
D.4. COMMITMENT TO DIVERSITY ELEMENTS
Sections 20-15 and 35-30 of the Illinois Procurement Code (30 ILCS 500/) require offerors to be evaluated on their commitment to diversity. The points available for Commitment to Diversity are described in Section F.4. and are equivalent to 20% of the Technical Requirements points. The State evaluates Commitment to Diversity without consideration of price.
D.4.1. The total number of points for Commitment to Diversity is 70.
| D.4.2. | Offeror shall complete and return Section F.5 Commitment to Diversity |
| D.4.3 | Commitment to Diversity Categories: The percentages at the end of each section reflect the weighted distribution of points available identified in D.4.1. |
| Commitment to Diversity Categories |
Category 1 – BEP Compliance - Whether or how well the Offeror meets this solicitation’s goal of contracting or subcontracting with businesses owned by women, minorities, or persons with disabilities. 5%
Category 2 – Subcontracting/Contracting with any WMD businesses (not limited to BEP vendors) - Whether the Offeror assisted businesses owned by women, minorities, or persons with disabilities. 10%
Category 3 – Diversity, Equity and Inclusion (DEI) Spend – Offeror’s percentage of business, education and/or community spend from prior calendar year gross revenue that involves businesses owned by women, minorities and/or persons with disabilities. The assisted businesses are not required to be certified in the Illinois Business Enterprise Program. 20%
Category 4 – DEI Time - Offeror’s hours spent in the prior calendar year on promoting DEI in the workplace, the community, education institutes, or supporting businesses owned by women, minorities, or persons with disabilities. The assisted business is not required to be certified in the Illinois Business Enterprise Program. The success or failure of each event does not impact the points achieved. The event may be voluntary or paid time. 20%
Category 5 – DEI Policies - Entity has provided a written copy of, or link to, their current written workforce diversity, equity, and inclusion policy. Policies must be actionable plans, not overarching concepts around DEI. 10%
Category 6 – Diversity in Staffing - % of individuals on governing board and/ or Senior executives out of all staff who identify as women, minorities, or person with disabilities. 10% % of individuals in management /supervisor positions out of all staff who identify as women, minorities, or person with disabilities. 13% % of total staff who identify as women, minorities, or person with disabilities. 12%
D.5. MINIMUM REQUIRED POINTS
Requests for Proposal may specify that offerors must receive a minimum number of points in their Technical and Commitment to Diversity proposals combined to be considered for price evaluation and award.
The State determines how well offers meet the Technical and Commitment to Diversity requirements and rank the offers from best to least qualified using a point ranking system (unless otherwise specified) as an aid in conducting the evaluation. Offerors who receive fewer than the minimum required points will not be considered for price evaluation and award.
| D.5.1. | The total number of available points for Technical and Commitment to Diversity is 420 |
| D.5.2. | A minimum of 294 of the available (Technical and Commitment to Diversity) points is required for price evaluation and award consideration. |
D.6. PRICE
The State opens Price proposals after evaluating all Technical and Commitment to Diversity proposals.
If the State does not consider the price to be fair and reasonable and negotiations fail to meet an acceptable price, the State reserves the right to cancel the award and take appropriate action to meet the needs of the State. The State determines whether the price is fair and reasonable by considering the offer, including the offeror's qualifications, the offeror's reputation, all price proposals submitted, other known prices, the project budget, and other relevant factors.
| D.6.1. | The total number of points for Price is 84 |
| D.6.2. | The State will determine Price points using the following formula: |
Maximum Price Points X (Lowest Price/Offeror’s Price) = Total Price Points
D.7. MAXIMUM AVAILABLE POINTS
The maximum number of points is 350 (Technical) + 70 (Commitment to Diversity) + 84 (Price) = 504 maximum available points.
Section E. ADMINISTRATIVE REQUIREMENTS
E.1. GOVERNING LAW AND FORUM
Illinois law and rules govern this solicitation and any resulting contract. Offeror must bring any action relating to this solicitation or any resulting contract in the appropriate court in Illinois. This document contains statutory references designated with “ILCS”. To view the full text, go to http://www.ilga.gov/legislation/ilcs/ilcs.asp . The Illinois Procurement Code (30 ILCS 500) and the Standard Procurement Rules (44 ILL. ADM. CODE PART 1) are applicable to this solicitation. To view them respectively, go to http://www.ilga.gov/legislation/ilcs/ilcs5.asp?ActID=532&ChapterID=7) and https://www.ilga.gov/commission/jcar/admincode/044/044parts.html
E.2. PUBLIC RECORDS AND REQUESTS FOR CONFIDENTIAL TREATMENT
Offers become the property of the State. All offers will be open to the public under the Illinois Freedom of Information Act (FOIA) (5 ILCS 140) and other applicable laws and rules, unless Offeror requests in its Offer that the State treat certain information as confidential. A request for confidential treatment will not supersede the State’s legal obligations under FOIA. The State will not honor requests to keep entire Offers confidential. Offerors must show the specific grounds in FOIA or other law or rule that support confidential treatment. Regardless, the State will disclose the successful Offeror’s name, the substance of the Offer, and the price.
If Offeror requests confidential treatment, Offeror must submit additional copy/copies (see Instructions for Submission of Offers in Section C.) of the Offer with proposed confidential information redacted. This redacted copy must tell the general nature of the material removed and shall retain as much of the Offer as possible. In a separate attachment, Offeror shall supply a listing of the provisions identified by section number for which it seeks confidential treatment and identify the statutory basis or bases under Illinois law, including a detailed justification for exempting the information from public disclosure.
Offeror will hold harmless and indemnify the State for all costs or damages associated with the State defending Offeror’s request for confidential treatment. Offeror agrees that the State may copy the Offer to facilitate evaluation, or to respond to requests for public records. Offeror warrants that such copying will not violate the rights of any third party.
E.3. MINORITY CONTRACTOR INITIATIVE
The State requires a fee of $15 to cover expenses related to the administration of the Minority Contractor Opportunity Initiative. Any offeror awarded a contract of $1,000 or more under Section 20-10, 20-15, 20-25 or 20-30 of the Illinois Procurement Code (30 ILCS 500) is required to pay a fee of $15. The Comptroller shall deduct the fee from the first check issued to the Vendor under the contract and deposit the fee in the Comptroller’s Administrative Fund. 15 ILCS 405/23.9.
E.4. FEDERAL FUNDS
The resulting contract may be partially or totally funded with Federal funds. Upon notice of intent to award, the percentage of supplies and/or services involved that are Federally funded and the dollar amount of such Federal funds will be disclosed.
E.5. EMPLOYMENT TAX CREDIT
Offerors who hire qualified veterans and certain ex-offenders may be eligible for tax credits. 30 ILCS 500/45-67 and 45-70. Please contact the Illinois Department of Revenue (217-524-4772) for information about tax credits [35 ILCS 5/216, 5/217].
E.6. RESERVATIONS
Offeror must read and understand the solicitation and tailor the Offer and all activities to ensure compliance. The State reserves the right to amend the solicitation, reject any or all offers, award by item/services, group of items/services, or grand total, and waive minor defects. The State may request a clarification, inspect Offeror’s premises, interview staff, request a presentation, or otherwise verify the contents of the Offer, including information about subcontractors and suppliers. The State may request Best & Final Offers when appropriate. The State will make all decisions on compliance, evaluation, and terms and conditions, and shall make decisions in the best interests of the State and in accordance with the Illinois Procurement Code, rules and other applicable State and Federal statutes and regulations. This competitive process may require that Offeror provide additional information and otherwise cooperate with the State. If an offeror does not comply with requests for information and cooperate, the State may reject the offer as non-responsive to the solicitation. Submitting an offer does not entitle Offeror to an award or a contract. Posting a vendor’s name in a Bulletin notice does not entitle the vendor to a contract. The State is not responsible for and will not pay any costs associated with the preparation and submission of any offer.
Awarded Offeror(s) shall not commence and will not be paid for any billable work undertaken prior to the date all parties execute the contract, unless approved in writing in advance by the State Purchasing Officer or the Chief Procurement Officer (or designee).
E.7. AWARD
The State is not obligated to award a contract pursuant to this solicitation. If the State issues an award, the award will be made to the responsive and responsible offeror whose offer best meets the specified criteria unless otherwise permitted by the Illinois Procurement Code and Illinois Administrative Code. However, if the State does not consider the price to be fair and reasonable and negotiations fail to meet an acceptable price, then the State reserves the right to cancel the award and take appropriate action to meet the needs of the State. The State will determine whether the price is fair and reasonable by considering the offer, including the offeror's qualifications, the offeror's reputation, all prices submitted, other known prices, the project budget and other relevant factors. The State will post a notice to the Bulletin identifying the apparent most responsive and responsible offeror.
E.8. INVOICING ADDRESS
The awarded Vendor shall invoice at the completion of the contract unless invoicing is tied in the contract to milestones, deliverables, or other invoicing requirements agreed to in the contract. The Bulletin posting contains the “Bill-to Address:” where invoices should be sent.
Vendor shall not bill for any taxes unless accompanied by proof that the State is subject to the tax. If necessary, Vendor may request the applicable Agency’s Illinois tax exemption number and Federal tax exemption information.
E.9. PROTEST REVIEW OFFICE
Offeror may submit a written protest to the Protest Review Office following the requirements of the Standard Procurement Rules. 44 ILL. ADM. CODE 1.5550. For protests related to specifications, the Protest Review Office must physically receive the protest no later than fourteen (14) days after the solicitation or related addendum was posted to the Bulletin. For protests related to rejection of individual proposals or awards, the protest must be received by close of business no later than fourteen (14) days after the protesting party knows or should have known of the facts giving rise to the protest. The Protest Review Office’s information is as follows:
Chief Procurement Office Attn: Protest Review Office Email: cpogs.pro@illinois.gov
E.10. RESPONSIBILITY
A responsible Offeror is one who has the capability in all respects to perform fully the contract requirements and who has the integrity and reliability that will assure good faith performance. The State determines whether the Offeror is a “responsible” offeror; an offeror with whom the State can or should do business. For example, the State may consider the following:
F.3.1. A “prohibited bidder” includes any person assisting an employee of the State of Illinois by reviewing, drafting, directing, or preparing any invitation for bids, a request for proposal, or request of information, or providing similar assistance unless such assistance was part of a publicly issued opportunity to review drafts of all or part of these documents. For purposes of this section, an employee of the State of Illinois means one who, by the nature of his or her duties, has the authority to participate personally and substantially in the decision to award a State contract. No person or business shall submit specifications to a State agency unless requested to do so by an employee of the State. No person or business that contracts with a State agency to write specifications for a particular procurement need shall submit a bid or proposal or receive a contract for that procurement need.
Nothing herein is intended to prohibit a vendor from bidding or offering to supply developing technology, supplies or services after providing the State with a demonstration of the developing technology, supplies, or services; provided the subject of the demonstration to the State represents industry trends and innovation and is not specifically designed to meet the State's needs. Nothing herein is intended to prohibit a person or business from submitting a bid or offer or entering into a contract if the person or business: (i) initiates a communication with an employee to provide general information about products, services, or industry best practices and, if applicable, that communication is documented in accordance with Section 50-39 of the Illinois Procurement Code or (ii) responds to a communication initiated by an employee of the State for the purposes of providing information to evaluate new products, trends, services, or technologies.
F.3.2. Other factors that the State may use to evaluate to determine responsibility include, but are not limited to: political contributions, certifications, conflict of interest, financial disclosures, taxpayer identification number, past performance in business or industry, references (including those found outside the Offer), compliance with applicable laws, financial responsibility, insurability, effective equal opportunity compliance, payment of prevailing wages if required by law, capacity to produce or sources of supply, and the ability to provide required maintenance service or other matters relating to the offeror’s ability to deliver in the quality and quantity within the time and price as specified in this solicitation.
F.3.3. Awarded offerors must always have financial resources sufficient, in the opinion of the State, to ensure performance of the contract and must provide proof upon request. The State may require a performance bond if, in the opinion of the State, it ensures performance of the contract. The State may terminate the contract, consistent with the termination for cause provision of the contract, if the vendor lacks the financial resources to perform under the contract.
F.3.4. The State may require that an offeror correct any deficiencies as a condition of further evaluation.
E.11. BidBuy Terminology and Guidance: BidBuy is an online e-procurement system. There may be some difference between the procurement terminology used in this solicitation and the terms used in BidBuy. Please learn more about BidBuy by accessing the online resources found here:
https://www2.illinois.gov/cpo/PathwayToProcurement/Pages/Guides-and-Manuals.aspx Section F. PROPOSAL FORMS Offeror must complete and return:
· The following three (3) tables include: Contract Requirements (Section F.1), and Technical Requirements: Mandatory Requirements with Evidence (Section F.2), Mandatory Requirements without Evidence (Section F.3) and Proposed Technical Solution (Section F.4)
· Commitment to Diversity (Section F.5)
· Offer to the State of Illinois
Please read and follow each instruction carefully.
F.1. CONTRACT REQUIREMENTS
Please read each contract requirement carefully in F.1. These contract requirements shall be included in any contract resulting from this solicitation.
CONTRACT REQUIREMENTS
Vendor Acknowledges Contract Requirement
Service Requirements
| F.1.1. Vendor must provide assistance in the development of public relations plans designed to promote the State of Illinois as a business and leisure tourism destination. |
| |_| Yes |
| F.1.2. The Vendor must work as an extension of the DCEO IOT Marketing Division and establish strong working relationships with any or all contractors or subcontractors working with the DCEO IOT marketing team. |
| |_| Yes |
| F.1.3. Vendor will be responsible for developing and writing strategic public relations programs for seasonal and general tourism. The programs will be submitted to the Department for review and final approval. |
| |_| Yes |
| F.1.4. Vendor will provide public relations services on DCEO IOT’s behalf including but not limited to: media relations, editorial services, crisis communications, special events management, program development and industry partner marketing |
| |_| Yes |
| F.1.5. Vendor will be responsible for managing subcontractors in the performance of services deriving out of or ancillary to the contract, including the ability to retain qualified subcontractors, including qualified Business Enterprise Program (BEP) subcontractors. |
| |_| Yes |
| F.1.6. Communication Research: Vendor must maintain a proactive partnership with DCEO IOT’s Marketing Department and marketing partners and utilize research produced by DCEO IOT or its marketing partners to the extent feasible with strategic planning activities. |
| |_| Yes |
| F.1.7. Strategic Planning: Vendor must provide a proactive presence, coordination and communication with industry partners identified by DCEO IOT for the purpose of obtaining input on the development and execution of coordinated communication opportunities. These opportunities may include, but are not limited to, news conferences, press releases, participation in trade shows and other special events, social media, and collateral development. |
| |_| Yes |
| F.1.8. International: Vendor must manage travel trade programming and public relations efforts domestically and internationally. Critical components of this plan will be to gain greater exposure and promotional opportunities for the State of Illinois and to provide organization and support at various trade shows. The Vendor is responsible for identifying and managing subcontracts under this contract with global sales agencies in markets identified by the Department to represent Illinois with the trade (airlines, travel agencies and tour operators). The Vendor will ensure these agencies effectively represent Illinois, drive awareness, and enhance promotional opportunities through their efforts. In the past, DCEO IOT has had global agencies representing the State of Illinois in UK/Ireland, German-speaking countries of Germany, Austria and Switzerland, Japan, Mexico, and China. DCEO IOT will have final approval of all subcontractors |
| |_| Yes |
| F.1.9. DCEO IOT Core working hours are M-F 8:30 am-5:00 pm CST. |
| |_| Yes |
Execution
F.1.10. Vendor must execute the public relations efforts as outlined above, providing account management and ongoing media relations support. Other responsibilities of the Vendor, at DCEO IOT’s discretion, may include:
a. Media Monitoring/reporting
· Speech writing/presentations
· Media training
· Interviews (prep and/or act as a spokesperson on behalf of DCEO IOT as needed)
· Graphic Design
· Video Production
· B-roll management
· Database management (media contacts, etc.)
· Press Kits
· Press Releases
· Advertorials/Op-Eds/ Communiqués
· Familiarization Tours
· Newsletters
· Special events/conferences/trade shows/activations
b. Crisis Communication
c. Web site/Online Marketing
· Social Media Management
· Blogs
· Stakeholder Engagements
d. Public relations results measurement and reporting
e. Other public relations efforts agreed upon by the parties
Vendor will assess the Departments needs and identify any new international markets. Upon request of the Department, the Vendor will work to create new strategic partnerships to handle trade and public relations activities.
|_| Yes
Milestones and Deliverables
F.1.11. Media relations - Vendor must provide media relations services to support DCEO IOT’s efforts to promote Illinois as a desirable place to visit. Media relations efforts should focus primarily on reaching regional, national, and international news editors, reporters and freelancers who would write and publish/broadcast stories that promote Illinois as a global business hub and premier business and leisure tourism destination.
|_| Yes
F.1.12. Strategic Communication Planning
a. Annual Communication Plans In consultation with DCEO IOT, Vendor must develop international and domestic integrated communication plans for the programs administered by DCEO IOT in conjunction with DCEO IOT’s constituents and marketing partners. Communication plans will be due June 1 or a mutually agreed upon date each year during the term of the contract. Vendor must perform strategic consultations for the development and implementation of these communication plans. All communication plans must be developed based on current research available to Vendor.
b. Annual Work Plans Vendor must develop, in consultation with DCEO IOT, comprehensive Work Plans consisting of specific projects and timelines to be performed in executing DCEO IOT’s Integrated Communication Program. The first work plan will be from July 1, 2025 (or date of contract execution) through June 30, 2026.
Each subsequent year of the contract term, Vendor must develop an annual Work Plan which should be submitted for DCEO IOT’s approval by June 1, or mutually agreed upon date each year of the contract term. Vendor shall execute projects approved by DCEO IOT. The Annual Work Plans may be adjusted, as necessary, if budgets are adjusted accordingly. The plan(s) should contain, at a minimum, the following components:
· Identify upcoming events that may provide an opportunity to conduct proactive media relations on behalf of DCEO IOT.
· Develop plan (timeline, budget, staffing) for materials for publication or broadcast that may be produced by Vendor.
· Develop plan for familiarization trips and other methods of attracting journalists to Illinois.
For each project contained in a Work Plan, Vendor must include an estimate of the total number of hours necessary to complete such project (for projects billed on an hourly basis).
|_| Yes
F.1.13. REPORTING, STATUS AND MONITORING
a. At the State’s option, the Parties will work together to monitor performance during the contract and any warranty term on matters related to price, service, quality and other factors deemed important.
b. Vendor shall cooperate with the State in this monitoring activity, which may require that Vendor report progress and issues (with proposed resolutions), provide records of its performance, allow random inspections of its facilities, participate in scheduled meetings and provide management reports as requested by the State.
c. Quarterly status reports detailing:
· Status of projects (ongoing, completed, etc.)
· Staff time spent on DCEO IOT in the prior month (for staff time billed on an hourly basis)
· Quarterly reports of media placements, impressions and ad equivalency
· Quarterly reports, in a format reasonably acceptable to DCEO IOT,
· Monthly reports identifying BEP services procured, including amount of contract and Contract recipient
· Additional reports or information regarding performance under this Contract as may be reasonably requested by Agency |_| Yes
| F.1.14. Evaluation - The parties will mutually agree upon a process which will allow for periodic assessment and feedback concerning overall performance by Vendor. |
| |_| Yes |
F.1.15. The Vendor shall be available as needed, and at least once a month, for in-person meetings and events at a location determined by the department. Otherwise, meetings will be held via video platforms.
|_| Yes
| F.1.16. The Vendor will be required to advance all costs incurred. All Vendor fees must be submitted utilizing the final agrred upon blended hourly rate. Invoices should be submitted monthly for the duration of the contract. Invoices must include supporting documentation for all costs incurred. All bills or invoices must be submitted in accordance with the administrative rules for submission and receipt of bills under the Prompt Payment Act (74 Ill Adm. Code 900.80). The typical time for processing payment ot the vendor is 30 days from the time DCEO recevies a proper bill/invoice and approves the invoice. |
| |_| Yes |
By submitting an offer to this solicitation. The offeror agrees that will meet the contract requirements in Section F.1.
F.2. MANDATORY REQUIREMENTS WITH EVIDENCE
Please check “Met” to each of the mandatory requirements for the proposed solution. An Offeror that does not provide substantiating evidence for each requirement will be disqualified and the rest of the proposal will not be scored.
These Mandatory Requirements shall be included in any contract resulting from this solicitation.
Please provide substantiating evidence in your Proposed Technical Solution. Use the column on the right to indicate the section and page number where your evidence/response to each item may be found. The State will evaluate Offeror’s evidence/response to verify the mandatory requirement is met.
MANDATORY REQUIREMENTS WITH EVIDENCE*
*Evidence for each requirement should be labeled and attached in BidBuy.
Proposal Section and Page Number or Attachment #
| F.2.1. Vendor must have at least three (3) years’ experience in domestic travel and tourism Public Relations. |
| |_| Met |
| F.2.2. Vendor must have at least three (3) years’ experience in international travel and tourism Public Relations. |
| |_| Met |
| F.2.3. Vendor must submit 2 examples of a planned and executed domestic public relations campaign that generated measurable results and demonstrates their abilities as a full-service firm. |
| |_| Met |
| F.2.4. Vendor must submit 2 examples of a planned and executed international public relations campaign that generated measurable results and demonstrates their abilities as a full-service firm and their experience working on global accounts. |
| |_| Met |
| F.2.5. Vendor must provide an organization chart for the firm and provide resumes for key staff that would be directly involved in the DCEO IOT account. |
| |_| Met |
| F.2.6. Vendor must provide an account lead for DCEO IOT to act as the primary point of contact between Vendor and Agency. |
| |_| Met |
F.3. MANDATORY REQUIREMENTS WITHOUT EVIDENCE
MANDATORY REQUIREMENTS WITHOUT EVIDENCE
Proposal Section and Page Number
| F.3.1 Vendor must have an established, full-service public relations office or must have the ability to create a full-service office, within a 30 mile radius office of Chicago or Springfield, Illinois within 30 days of the execution of a subsequent contract. |
| |_| Met |
F.4. PROPOSED TECHNICAL SOLUTION – DESIRABLE ELEMENTS
Please explain how your organization meets or will meet each of the desirable elements. Use the column on the right to indicate the section and page number of your proposal where your response to each item may be found.
PROPOSED TECHNICAL SOLUTION – DESIRABLE ELEMENTS
Vendor may demonstrate desirables below by referencing the examples submitted in section F.2 or by attaching additional examples in BidBuy (clearly labeled) of previous work relevant to the Desirable.
Point Value
VENDOR TO COMPLETE –
Proposal Section and Page Number or Attachment #
Experience, Industry Knowledge and Team Resources
| F.4.1. Vendor demonstrates the knowledge and experience to handle DCEO IOT’s public relations efforts and provide details of its consumer services experience. |
| 30 |
| F.4.2. Vendor demonstrates experience working with government entities and travel and tourism clients. |
| 25 |
| F.4.3. Vendor demonstrates ability to work with industry partners and provided examples of prior projects or demonstrated how they obtained this knowledge. |
| 20 |
| F.4.4. Vendor demonstrates abilities to generate positive results/outcomes as it relates to the client's goals. |
| 20 |
| F.4.5. Vendor demonstrates ability to foster public or private sector partnerships and how these partnerships were utilized to the client’s benefit. |
| 20 |
| F.4.6. Vendor demonstrates team members’ relevant experience and tenure at the vendor firm as well as their knowledge of business and leisure tourism and hospitality, and passion for its qualities and opportunities. Vendor describes how their project team is structured and roles of the individual team members, their capabilities and experience, including resumes and how they will meet and staff the services that are required under the contract. |
| 20 |
Capabilities
| F.4.7. Vendor demonstrates abilities to develop public relations plans designed to promote the State of Illinois as a premier business & leisure tourism destination. |
| 30 |
| F.4.8. Vendor demonstrates abilities to oversee research projects on behalf of the State and turn large amounts of consumer research and data into effective PR strategies and campaigns that deliver positive, measurable results. |
| 20 |
| F.4.9. Vendor demonstrates abilities to generate campaigns with measured success. |
| 20 |
Media Relations
| F.4.10. Vendor demonstrates ability to provide media relations services to support DCEO IOT’s effort to promote Illinois as a desirable place to visit including innovative media relations outreach initiatives and the resulting coverage from international, national, regional, and local media sources. |
| 25 |
| F.4.11. Vendor demonstrates ability to perform social media outreach initiatives and the results of those initiatives. |
| 20 |
International
F.4.12. Vendor demonstrates international experience of successfully managing global accounts and international offices.
F.4.13. Vendor demonstrates past initiatives that have successfully generated measurable results from global accounts. Vendor should provide metrics and discuss why they were chosen as measurements of success.
Editorial Services & Special Events Management
| F.4.14. Vendor demonstrates strong writing abilities with speeches, articles, newsletters, press releases, Web content and other written materials. |
| 15 |
| F.4.15. Vendor should demonstrate their ability managing crisis communication and describe the outcome of that effort. |
| 10 |
Understanding Of RFP Requirements
| F.4.16. The vendor should provide a professionally produced video biography that showcases their experience, enthusiasm, and capabilities in marketing Illinois. The video should demonstrate the vendor’s ability to manage the scope of work effectively and highlight the qualifications of their team. Additionally, the vendor must show a clear understanding of DCEO IOT’s needs and objectives outlined in the RFP. |
| 30 |
F.5. COMMITMENT TO DIVERSITY
Commitment to Diversity Vendor Guidance including Vendor Submission Forms are located on the Chief Procurement Officer for General Service’s website at…
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