Vehicle_Maint_QASP_DRAFT_24JAN2014.docx

Quality Assurance Surveillance Plan

DRAFT

QUALITY ASSURANCE SURVEILLANCE PLAN

VEHICLE MAINTENANCE (DRAFT)

24 Jan 2014

Contractor Name

Contract Number

1. PURPOSE: PURPOSE: This Quality Assurance Surveillance Plan (QASP) is a government-developed document used to determine if the contractor’s performance meets the performance standards contained in the contract. The QASP establishes procedures on how this assessment/inspection process will be conducted. It provides the details associated with a continuous oversight process, to include:

· What will be monitored

· How monitoring will take place

· Who will conduct the monitoring

· How monitoring efforts and results will be documented

The contractor is responsible for implementing and delivering performance that meets contract standards using its own quality control plan. The QASP provides the structure for the government’s surveillance of the contractor’s performance to ensure that it meet contract standards. It is the government’s responsibility to be objective, fair and consistent in evaluating contractor performance.

The QASP is not part of the contract nor is it intended to duplicate the contractor’s quality control plan. This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance.

Copies of the QASP and any revisions shall be provided to the contractor and the Contracting Officer's Representative (COR) to facilitate implementation of surveillance activities. In addition, the QASP should recognize and accommodate unforeseen or uncontrollable circumstances which might occur that are outside the control of the contractor.

2. AUTHORITY: Generally, Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provide for inspection, acceptance and documentation of the service called for in the contract or order. If commercial, quality assurance will be applied in accordance with commercial Items clause.

The Inspection of Services Clause requires the contractor to establish and maintain an inspection system acceptable to the Government. And, the Government has the right to inspect at any time without unduly delaying work. The following FAR clause applies to this acquisition:

FAR52.212-4, Commercial Items. The government may require repair or replacement of nonconforming services at no increase in price. If repair or replacement will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming services.

FAR52.246-4, Fixed Price

· Contractor shall provide and maintain an inspection system acceptable to the Government.

· Contractor inspection records shall be provided to the COR upon request.

· Government has the right to inspect and test all services at any time without unduly delaying work.

· If any work does not conform to contract requirements, the Government may require the Contractor re-perform at no additional cost

· When defects cannot be corrected through re-performance, the Government may:

· Require the contractor to take necessary action to ensure that future requirements meet contract standards and reduce contract price to reflect the reduced value of the services performed.

· If the contractor fails to promptly to act, the Government may by contract or otherwise, perform the services again and charge the contractor for any cost incurred by the Government that is directly related to the performance of service.

1. GOVERNMENT ROLES AND RESPONSIBILITIES: The following personnel shall oversee and coordinate surveillance activities.

1. a. CONTRACTING OFFICER (CO)/BUYER: The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned PCO: Brandi Morris Organization: AFPC/PZIOB Telephone: 478-222-1494 Email: Brandi.Morris@robins.af.mil

b. PROGRAM MANAGER (PM): The PM serves as a direct conduit to provide government guidance and feedback to the contractor on technical matters they are not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf.

Assigned PM:

Organization: 78 LRS/LGRV Telephone:

Email:

c. CONTRACTING OFFICER’S REPRESENTATIVE (COR): The COR is responsible for providing continuous technical oversight of the contractor’s performance. The COR uses the QASP to conduct the oversight/surveillance processes. The COR shall keep a Quality Assurance file that accurately documents the contractor’s actual performance. The purpose is to ensure that the contractor meets the performance standards contained in the contract. The COR is responsible for early identification and reporting of performance problems to the CO. The COR is required to provide an annual performance assessment to the CO which will be used in documenting past performance. The QASP is the primary tool for documenting contractor performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf.

Lead COR:

Organization: 78 LRS/LGRV Telephone:

Email:

Assigned COR:

Organization: 78 LRS/LGRV Telephone:

Email:

d. QUALITY ASSURANCE PROGRAM COORDINATOR: The QAPC is responsible to ensure pre-award documents are performance based and that the COR are adequately trained to perform surveillance. In addition, the QAPC coordinates the gathering of contractor performance data to prepare Annual Health of Services review and SDO Annual Execution Reviews.

Assigned QAPC:

Organization:

1. CONTRACTOR REPRESENTATIVES:

The following employees of the contractor serve as the contractor’s Program Manager and Task Manager for this contract.

Program Manager

1. PERFORMANCE STANDARDS AND METHOD OF SURVEILLANCE:

5.1 CONTRACT SURVEILLANCE: The goal is to ensure contractor performance is effectively monitored and documented. The COR’s contribution is a professional, non-adversarial relationships with the CO, PM and the contractor, which enable positive, open and timely communications. The foundation of this relationship is built upon objective, fair, and consistent COR evaluations of contractor performance against contract requirements. The COR uses the methods to ensure the contractor is in compliance with contract requirements. The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the contractor’s performance. Additionally, this QASP is based on the premise that the contractor, not the government, is responsible for management and Quality Control/Quality Assurance actions successfully meet the terms of the contract. Performance standards define desired services. The government performs surveillance to determine if the contractor exceeds, meets, or does not meet these standards.

The Services Summary listed in the Performance Work Statement includes both performance objectives and performance standards. The government shall use these standards to determine contractor performance and shall compare contractor performance to the Performance Thresholds which represent the Acceptable Quality Levels (AQLs).

The Services Summary outlines the performance objectives that must be performed and standards that met by the contractor and details the method of surveillance the COR will use to validate and inspect these performance elements. Inspection of each element will be documented in the COR/Quality Assurance file.

Performance objectives define the desired outcomes. Performance Standards define the level of service required under the contract to successfully meet the performance objective. The inspection methodology defines how, when, and what will be assessed in measuring performance.

No more than 2 deficiencies per month

Monthly

5.2 MEASUREMENT:

a. Objective: SS-1- Establish a scheduled maintenance program Threshold: No more than 2 deficiencies Report(s): PAR / CAR Documentation Frequency: Monthly Process: After OLVIMS monthly processing, COR will obtain a PCN 115, indicator 4 and 5 from VM&A. The COR will record any overdue Annual/Schedule inspections and attach a copy of the PCN 115, Indicator 4 and 5.

b. Objective:SS-2- Maintain Base Mission Capable Rate (MC) Threshold: Not less than 90.0% MC rate and 24 hour return rate at 60% or above Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR will obtain a PCN 115, Indicator 13 from VM&A after monthly processing, and record the Fleet Vehicle-in-Commission (VIC/MC) rate and the 24 hr return rate. The COR will Record the M/C rate and the 24 hr return rate and attach a copy of the PCN 115.

c. Objective: SS –3– Input all static data for assigned general purpose vehicles Threshold: No more than 2 deficiencies Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR review AZ, BZ, and CZ screen shots from OLVIMS to verify that changes, updates, and deletions that have been accomplished to vehicle accounts and loaded into CRIS within 10 working days .

d. Objective: SS –4– Input all static data for assigned special purpose vehicles and equipment Threshold: No more than 2 deficiencies Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR review AZ, BZ, and CZ screen shots from OLVIMS to verify that changes, updates, and deletions that have been accomplished to vehicle accounts and loaded into CRIS within 10 working days .

e. Objective: SS – 5 - Manage TCTO, OTI and SBs Program Threshold: No more than 1 late implementation Report(s): PAR / CAR Documentation Frequency: Periodic Monthly Process: The COR will validate completion of TCTO, OTI or SBs and ensure suspense is met. The COR will verify TCTO kits (if required) were ordered and received, and verify TCTO information was properly recorded in OLVIMS (AF Form 1828, Vehicle Historical Record – OLVIMS PCN 1828) then validate update after monthly processing.

f. Objective: SS-6- Provide Mobile Maintenance Threshold: No more than 2 deficiencies, On base request- Within 1 hr, All other times- Within 2hrs Report(s): PAR / CAR Documentation Frequency: Periodic Monthly Process: The COR will go to Vehicle Management and Analysis (VM&A) or Customer Service Center (CSC) and check the unscheduled mobile maintenance log to ensure the service provider is performing this requirement in accordance with the check sheet. From this mobile maintenance log randomly select several requests to ensure the contractor are completing requested service within the two clock hours after notification. Also, check to see if the contractor is documenting all work on the required form in accordance with 5 on assessment check sheet. In addition to the above ensure that all NMC time is being accounted for in accordance with AFI 24-302, Chap 3, Para 3.35.

g. Objective: SS–7 - Maintain a Quality Control Program Threshold: No more than 1 deficiency Report(s): PAR / CAR Documentation Frequency: Quarterly Process: The COR will review the contractor’s records and verify the contractor’s compliance with the referenced Quality Control Program paragraphs with respect to:

· Inspection frequency

· Record availability and Documentation for government review

· Vehicle Management & Control

· Vehicle Control Program

· Maintenance Control

· House Keeping

h. Objective: SS–8 – Maintain a Safety and Health Plan Threshold: No more than 1 deficiency Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR will review the contractor’s records and verify the contractor’s compliance with the referenced Safety Plan paragraphs with respect to:

· Employee safety and health training frequency and documentation

· Work place inspections

· Accident investigations and reporting

· Hazard investigations and reporting

i. Objective: SS – 9 –Manage Vehicle/Equipment Action Request (Form 601) Threshold: No more than 2 deficiencies Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR will review and ensure that the contractor has provided an evaluation/analysis for vehicle authorization recommendations. The COR will review all AF Form 601’s for accuracy and completeness.

j. Objective: SS – 10- Submission of required reports Threshold: No more than 1 deficiency Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR will review the following required reports provided from the contractor for completeness and recommendations.

· Overdue Scheduled Maintenance (Weekly)

· Yard Check (Weekly)

· Parts Over 30 Days (Weekly)

· CE Open Work Orders (Monthly)

· Vehicle Control Officer (VCO) Report (Monthly)

· Vehicle Minimum Essential (MEL and Priority Recall Listing (Annual)

· Utilization/Rotation Analysis Report (Annual)

· Quality Control Plan (QCP) (Due within 30 days of contract start date)

· Safety Plan (Due within 30 days of contract start date)

k. Objective: SS – 11 – Annual Wing Vehicle Assessment Inspection Threshold: No more than 1 deficiency Report(s): PAR / CAR Documentation Frequency: Annually Process: No more than 60 calendar days after the end of each calendar year, the COR will ensure that inspection letters are on file for each unit. The COR will physically ensure assessment is conducted IAW the Vehicle Assessment Inspection Checklist Form 4431. The COR will ensure that at least 25% of unit’s assigned vehicles were inspected.

l. Objective: SS – 12 - Quality of scheduled/unscheduled maintenance Threshold: No more than 5 deficiencies Report(s): PAR / CAR Documentation Frequency: Approximate average of 10 Vehicles per week Process: The COR will maintain a Form 754 of released vehicles from maintenance. The COR will inspect the vehicle to determine that the discrepancies have been cleared and that the vehicle is safe and meets the serviceability standards outlined in the mandatory directives. The COR will inspect the vehicles to ensure paint and markings meet specifications in T.O. 36-1-191 (Chapter 2). The COR will insure the parts indicated on the work order were actually removed and replaced. Unacceptable or incomplete work will be returned to maintenance for completion of repairs.

m. Objective: SS – 13 - Delayed Parts Follow Up Threshold: No more than 1 deficiency Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR will review PCN 15 weekly obtained from OLVIMS to compare any parts delayed for 30 days or more to the parts reported on the 30 day report from the contractor. Any part delayed 30 days or more, and not reported or follow-ups received, constitutes a defect.

n. Objective: SS – 14 - Maintain/Manage Required T.O.s Threshold: No more than 1 deficiency Report(s): PAR / CAR Documentation Frequency: Quarterly Process: The COR will select semi-annually one day to sample this requirement. The COR will go to Technical Order Library and all outlining shops to review the service provider publication files. The COR will ensure the service provider is maintaining, ordering, deleting files and making required changes in accordance with procedures established in TO 00-5-1. The COR will ensure those technical orders, regulations, manuals and forms are being kept current and are available to perform the requirements of this contract.

o. Objective: SS-15 – Manage Vehicle Maintenance Commercial Parts Threshold: No more than 1 deficiency Report(s): PAR / CAR Documentation Frequency: Monthly Process: The COR will select 5 random invoices to sample this requirement. The COR will go to Material Control and select 5 Commercial Vendor invoices from the previous month. These invoices will be compared to the contractor’s Purchase Order (White Copy of sales Slip) and actual amount billed to Government in Wide Area Workflow.

5.3 CONTRACTOR’S PERFORMANCE ASSESSMENT REPORT (CPAR):

In evaluating the quality of contractor’s performance, the following performance ratings are used in documenting past performance. The areas rated may include: Quality of Service, Business Relations, Management, Cost Control (if applicable), and Schedule.

Performance Rating Criteria

5.4 COR FILE DOCUMENTATION:

1. Certificates -

0. QAPC Led and CO Led Training

0. DAU Training

1. CLC 106, COR with a Mission Focus or

1. CLC 046, Green Procurement

1. CLM 003, Ethics for Acquisition Technology and Logistics (annual)

1. Knowledge of DoD 5500-7, Joint Ethics Regulation

1. Wide Area Workflow

1. Request, Nomination , Designation and Termination COR Letters

1. Certificate of Supervisor Training

1. Surveillance Documentation

2. Performance Assessment Report (PAR)

2. Corrective Action Report (CAR)

1. MFT Meeting Minutes

1. Any other documentation generated in performance of COR duties

1. Copies of applicable modification(s)

1. Invoice documentation (WAWF)

1. Data submittals (CDRLs)

1. EMS Training Certificates of Contractor Personnel

1. Monthly Status Reports (if applicable)

3. PERFORMANCE REPORTING

6.1 PERFORMANCE ASSESSMENT REPORT (PAR): Routine surveillance will be documented on a Performance Assessment Report. All performance will be measured and noted on the PAR. The contractor will initial the PAR to document acknowledgement of the inspection conducted. A report template is attached. Any report may become a part of the supporting documentation for fixed fee payments, award fee payments, or other actions.

3.1 CORRECTIVE ACTION REPORT (CAR): For repeated instances of non-performance or for any issue involving safety or security, a Corrective Action Report will be initiated by the COR. The contracting officer formally issues the CAR to the contractor for corrective and preventive action. The contractor shall acknowledge receipt of the CAR in writing. The contractor shall prepare a corrective action plan to document how to correct the unacceptable performance and avoid recurrence. The government shall review the contractor's corrective action plan to determine acceptability. A CAR becomes a part of the official contract file and will be used as a record of negative past performance.

6.3 INITIAL CONTRACT PERFORMANCE REVIEW: Within 30 days of award or when performance begins, the COR shall notify the Contracting Officer with information on contractor performance. The initial review shall answer the following questions:

· Is the contract fully operation and successful?

· Is the contract within estimated cost, schedule and performance baselines?

· Any potential risk or performance issues?

6.4 PERFORMANCE ASSESSMENT MEETINGS. The contractor and the government shall meet to discuss performance progress and issues. The government will present the contractor with the prior month’s surveillance as outlined in the Performance Work Statement. The frequency of meetings is monthly and shall be reviewed and signed by the team members listed below.

· Contracting Officer’s Representative

· Contractor Representative

· Contracting Officer

· Government Program Manager

PERFORMANCE ASSESSMENT REPORT (PAR)

(If more space is needed, use reverse and identify by number)

4. CONTRACTING OFFICER'S REP (COR) SIGNATURE AND DATE

I. PERFORMANCE

7. |_| DEFICIENCY (CHECK ALL BOXES THAT APPLY)

|_| NEW

|_| REPEAT

|_| NO DEFICIENCY NOTED

8. SERVICES SUMMARY or PWS PARAGRAPH ITEM REVIEWED

II. CONTRACTOR VALIDATION

11. CONTRACTOR REPRESENTATIVE |_| CONCUR |_| NON-CONCUR

12. CORRECTIVE ACTION ESTIMATED COMPLETION DATE

13. CONTRACTOR REPRESENTATIVE CORRECTIVE ACTION AND PREVENTION OF RECURRENCE OR REASON FOR NON-CONCURRENCE OF COR CITED DEFICIENCY

III. ACTION CORRECTED

14. |_| CONCUR |_| NON-CONCUR COR SIGNATURE AND DATE

15. COR REMARKS (REQUIRED)

6. CONTRACTOR REPRESENTATIVE REMARKS

1. CONTRACTOR

2. CONTRACT NUMBER

3. TYPE OF SERVICES

4. FUNCTIONAL AREA

5. SUSPENSE DATE

6. CONTROL NUMBER

7. DEFICIENCY |_| MAJOR |_| MINOR

FINDING:

FINDING IMPACT:

Please respond with a written corrective action plan that details the corrective action of the cited deficiency, the cause of the deficiency, and actions taken to prevent recurrence by Suspense Date in Block 5. If date was not entered in Block 5, the contractor is not required to provide a response.

8. CONTRACTING OFFICER REPRESENTATIVE (COR)

TYPED NAME AND GRADE

SIGNATURE AND DATE

9. ISSUING AUTHORITY

TYPED NAME AND GRADE

SIGNATURE AND DATE

10. COR RESPONSE TO CONTRACTOR CORRECTIVE ACTION AND ACTION TAKEN TO PREVENT RECURRENCE

11. COR DETERMINATION

|_| ACCEPTED |_| REJECTED

12. CLOSE DATE

SS –1 Establish a scheduled maintenance program

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.1.2

MONTH: _______________ # OBSERVATIONS: __________ # DEFECTS: __________

Process: After OLVIMS monthly processing, COR will obtain a PCN 115, indicator 4 and 5 from VM&A. The COR will record any overdue Annual/Schedule inspections and attach a copy of the PCN 115, Indicator 4 and 5.

Acceptable Unacceptable N/A

Were periodic maintenance/special inspections accomplished? _______ _______ _____

Meets Performance Threshold: YES/NO:

COR Signature

SS-2- Maintain Base Mission Capable Rate (MC)

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.1.1

Process: The COR will obtain a PCN 115, Indicator 13 from VM&A after monthly processing, and record the Fleet Vehicle-in-Commission (VIC/MC) rate and the 24 hr return rate. The COR will Record the M/C rate and the 24 hr return rate and attach a copy of the PCN 115.

COR Signature

SS – 3 – Input all static data for assigned general purpose vehicles

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.1.4

Process: The COR review AZ, BZ, and CZ screen shots from OLVIMS to verify that changes, updates, and deletions that have been accomplished to vehicle accounts and loaded into CRIS within 10 working days .

COR Signature

SS – 4 – Input all static data for assigned special purpose vehicles and equipment

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.1.4

Process: The COR review AZ, BZ, and CZ screen shots from OLVIMS to verify that changes, updates, and deletions that have been accomplished to vehicle accounts and loaded into CRIS within 10 working days .

COR Signature

SS – 5 - Manage TCTO, OTI and SBs Program

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.1.3

Process: The COR will validate completion of TCTO, OTI or SBs and ensure suspense is met. The COR will verify TCTO kits (if required) were ordered and received, and verify TCTO information was properly recorded in OLVIMS (AF Form 1828, Vehicle Historical Record – OLVIMS PCN 1828) then validate update after monthly processing.

COR Signature

SS-6- Provide mobile maintenance

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.5.4

Process: The COR will go to Vehicle Management and Analysis (VM&A) or Customer Service Center (CSC) and check the unscheduled mobile maintenance log to ensure the service provider is performing this requirement in accordance with the check sheet. From this mobile maintenance log randomly select several requests to ensure the contractor are completing requested service within the two clock hours after notification. Also, check to see if the contractor is documenting all work on the required form in accordance with 5 on assessment check sheet. In addition to the above ensure that all NMC time is being accounted for in accordance with AFI 24-302, Chap 3, Para 3.35.

A. Vehicle registration number B. Date and time request was received C. Vehicle location D. Deficiency E. Name and organization of person requesting service F. Date and time repair was completed

COR Signature

SS–7 - Maintain a Quality Control Program

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 4.16

Process: The COR will review the contractor’s records and verify the contractor’s compliance with the referenced Quality Control Program paragraphs with respect to:

· Inspection frequency

· Record availability and Documentation for government review

· Vehicle Management & Control

· Vehicle Control Program

· Maintenance Control

· House Keeping

Acceptable Unacceptable N/A

1. Quality Control Program:

a. Frequency _________ _________ _____

b. Documentation _________ _________ _____

2. Work place inspections:

a. Vehicle Management & Control _________ _________ _____

b. Vehicle Control Program _________ _________ _____

c. Maintenance Control _________ _________ _____

d. House Keeping _________ _________ _____

COR Signature

SS – 8 – Maintain a Safety and Health Plan

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 4.8

Process: The COR will review the contractor’s records and verify the contractor’s compliance with the referenced Safety Plan paragraphs with respect to:

· Employee safety, health and environmental training frequency and documentation

· Work place inspections

· Accident investigations and reporting

· Hazard investigations and reporting

Acceptable Unacceptable N/A

1. Employee safety, health and environmental training:

a. Frequency _________ _________ _____

b. Documentation _________ _________ _____

2. Work place inspections:

a. Shop _________ _________ _____

b. Office _________ _________ _____

c. Electrical _________ _________ _____

d. House Keeping _________ _________ _____

e. Fire Extinguishers _________ _________ _____

3. Accident Investigation and Reporting _________ _________ _____

4. Hazard Investigation and Reporting _________ _________ _____

COR Signature

SS – 9 – Manage Vehicle/Equipment Action Request (Form 601)

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.2.2

Process: The COR will review and ensure that the contractor has provided an evaluation/analysis for vehicle authorization recommendations. The COR will review all AF Form 601’s for accuracy and completeness.

Acceptable Unacceptable N/A

1. Has contractor provided an evaluation/ analysis for vehicle authorization recommendation(s)? _______ _______ _____

2. Are AF Forms 601 accurate and complete? _______ _______ _____

COR Signature

SS – 10 – Submission of Required Reports

CONTRACT: FA8501-09-C-0032 PARAGRAPHS: 4.1.1, 4.1.2, 4.1.3

Process: The COR will review the following required reports provided from the contractor for completeness and recommendations.

· Overdue Scheduled Maintenance (Weekly)

· Yard Check (Weekly)

· Parts Over 30 Days (Weekly)

· CE Open Work Orders (Monthly)

· Vehicle Control Officer (VCO) Report (Monthly)

· Vehicle Minimum Essential (MEL and Priority Recall Listing (Annual)

· Utilization/Rotation Analysis Report (Annual)

· Quality Control Plan (QCP) (Due within 30 days of contract start date)

· Safety Plan (Due within 30 days of contract start date)

Note: Reports will be electronic or locally generated IAW publications.

COR Signature

SS – 11 - Annual Wing Assessment Vehicle Inspection

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.2.3

Process: No more than ten work days after the end of each calendar year, the COR will ensure that inspection letters are on file for each unit. The COR will physically ensure assessment is conducted IAW the Vehicle Assessment Inspection Checklist Form 4431. The COR will ensure that at least 25% of unit’s assigned vehicles were inspected.

COR Signature

SS – 12 - Quality of scheduled/unscheduled maintenance

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.2.1.3

Process: The COR will maintain a Form 754 of released vehicles from maintenance. The COR will inspect the vehicle to determine that the discrepancies have been cleared and that the vehicle is safe and meets the serviceability standards outlined in the mandatory directives. The COR will inspect the vehicles to ensure paint and markings meet specifications in T.O. 36-1-191 (Chapter 2). The COR will insure the parts indicated on the work order were actually removed and replaced. Unacceptable or incomplete work will be returned to maintenance for completion of repairs.

COR Signature

SS – 13 - Delayed Parts Follow Up

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.2.6.3

Process: The COR will review PCN 15 weekly obtained from OLVIMS to compare any parts delayed for 30 days or more to the parts reported on the 30 day report from the contractor. Any part delayed 30 days or more, and not reported or follow-ups received, constitutes a defect.

PCN 015 Date: _________________________ Date of Report: ___________________

2. Follow-up done every five work days on parts on back-order over 30 days until parts are received. _______ _______ _____

3. Follow-up action provided to the COR no later than 1 work day after follow-up actions. _______ _______ _____

PCN 015 Date: _________________________ Date of Report: _____________________

2. Follow-up done every five work days on parts on back-order over 30 days until parts are received. _______ _______ _____

3. Follow-up action provided to the COR no later than 1 work day after follow-up actions. _______ _______ _____

PCN 015 Date: _________________________ Date of Report: ______________________

2. Follow-up done every five work days on parts on back-order over 30 days until parts are received. _______ _______ _____

3. Follow-up action provided to the COR no later than 1 work day after follow-up actions. _______ _______ _____

PCN 015 Date: _________________________ Date of Report: ______________________

2. Follow-up done every five work days on parts on back-order over 30 days until parts are received. _______ _______ _____

3. Follow-up action provided to the COR no later than 1 work day after follow-up actions. _______ _______ _____

COR Signature SS – 14 - Maintain/Manage Required T.O.s

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.1.8

Process The COR will select semi-annually one day to sample this requirement. The COR will go to Technical Order Library and all outlining shops to review the service provider publication files. The COR will ensure the service provider is maintaining, ordering, deleting files and making required changes in accordance with procedures established in TO 00-5-1. The COR will ensure those technical orders, regulations, manuals and forms are being kept current and are available to perform the requirements of this contract.

COR Signature

SS – 15 – Manage Vehicle Maintenance Commercial Parts

CONTRACT: FA8501-09-C-0032 PARAGRAPH: 1.2.6.3

MONTH: _______________ # OBSERVATIONS: __________ # DEFECTS: ___________

Process: The COR will select 5 random invoices to sample this requirement. The COR will go to Material Control and select 5 Commercial Vendor invoices from the previous month. These invoices will be compared to the contractor’s Purchase Order (White Copy of sales Slip) and actual amount billed to Government in Wide Area Workflow. The COR will also verify that each single item purchased over $3K has been approved by the Contracting Officer.

2.

Are the charges for materials and parts correct when comparing vendor invoices purchase orders (white copy) and contractor’s Wide Area Workflow charge?

3.

Are materials and parts costing $3000.00 or more approved by the Contracting Officer before materials and parts are ordered

COR Signature image1.png