AttachmentBDefinitions_to_Draft_PWS.pdf

ATTACHMENT B to PWS – DEFINITIONS DRAFT RFP

Abort Rate. A combination of both Air and Ground Aborts.

Acceptance Inspections. Inspections performed when an aircraft or support equipment has just returned from extensive maintenance of a depot level category, or being permanently reassigned from any other unit. This includes, but is not limited to, aircraft returning from depot maintenance programs.

Accumulation Point. The area in or near the workplace where hazardous wastes are accumulated prior to transfer to a permitted treatment, storage or disposal (TSD) facility.

Aerospace Ground Equipment (AGE) Subpool. Any location on the base other than the immediate area around the central AGE dispatch.

Aircraft Service Change ASC. Suggested improvement or modification to existing systems or components.

Aircraft On Ground (AOG). An aircraft has a serious enough problem to prevent the aircraft from flying.

Alert Aircraft. Standby aircraft in FMC status that is ready for immediate launch.

Applicable Technical Data. All Air Force Technical Orders (T.O.s), instructions, regulations, manuals, and Time Compliance Technical Orders (TCTOs) which direct or prescribe required maintenance/inspection procedures on assigned aircraft, engines, and associated equipment. Supplements and amendments are considered part of the basic publication and shall require compliance. Any reference to a publication is meant to include the basic publication and all of its supplements and amendments.

Supplements or amendments to publications from any organizational level may be issued during the life of the contract.

Average Repair Cycle Assets. Quarterly average turnaround time for repair of reparable assets.

Awaiting Maintenance (AWM). Average Deferred Discrepancy Rate per Aircraft.

Average number of AWM deferred discrepancies for all possessed aircraft divided by the total number of possessed aircraft. Rate will be rounded to the nearest tenth of the calculated rate.

Base Repair Capability. The percentage of all reparable items that are actually being repaired at a particular base.

Basic Depot Work Effort. Any scheduled and/or unscheduled depot maintenance with a negotiated firm fixed price.

Bench Stock. Expendable material used in the performance of maintenance.

CAMS System. Maintenance management information system for the Air Force.

Cannibalization. The authorized removal of a specific component or assembly from an item of equipment to install on another item of equipment.

Commercial Technical Directives. Special instructions and efforts (service, repairs, modifications and inspections) such as those required by Federal Aviation Administration (FAA) Airworthiness Directives, airframe manufacturer service instructions and engine/component manufacturer's service bulletins. There are mandatory and discretionary technical directives.

Configured Aircraft. Gulfstream green aircraft that has been modified to become a C- 20 or a C-37 with changes such as internal doors, panels, bulkheads, doors, galley, passenger facilities, seats/divans of different sizes and pitch, tables, cabinets carpet, lavatories, wiring bundles, CSO stations, window shades and other modifications to include military unique items.

Contractor Field Team (CFT). Contractor maintenance personnel who may be provided with Government furnished equipment, supplies and special tools dispatched worldwide at the direction of the PCO/ACO to provide emergency maintenance of U.S.

Government owned equipment and aircraft. The contractor shall provide supervision, personnel and hand tools for required work. The contractor shall utilize the CFT fixed hourly rate per occurrence for CFT efforts.

Contractor Acquired Property. Equipment, machinery, parts and other physical property the contractor procures to perform the requirements of this contract.

Contractor Building/Facility Manager. A contractor employee designated by the contractor (subject to approval by the unit commander) as his representative on all matters dealing with real property maintenance and repair, fire protection, and provided services, security, conditions of occupancy, and use of Government facilities.

Contracting Officer (CO). A person with the authority to enter into, administer, direct, and/or terminate contracts and make related determinations and findings.

Contracting Officer’s Representative (COR). A functionally qualified Government person responsible for surveillance of contractor performance.

Contractor. The individual or company responsible for performing the duties and responsibilities of the PWS.

Contractor Furnished Material (CFM). CFM are contractor provided common hand tools e.g., screwdrivers, wrenches, sockets, etc., requiring replacement during the life of the contract.

Defect. Any non-conformance of a characteristic with specified requirements.

Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

Defense Reutilization and Marketing Office (DRMO). The Defense Logistics Agency (DLA) organizational entity having accountability for and control over reusable property, scrap, and waste.

Deferred Discrepancy. A minor malfunction or deficiency on aircraft or equipment that will not affect the operation or safety and that cannot be corrected after discovery due to non-availability of parts, manpower, facilities, or equipment.

Delayed Discrepancy. A minor malfunction or deficiency on aircraft or equipment that will not affect the operation or safety and that cannot be corrected within three duty days after discovery due to non-availability of parts, manpower, facilities, or equipment.

Departure and Arrival Services. Transient alert functions for launching and recovering transient aircraft.

Departure Reliability. An aircraft is considered departure reliable when all equipment necessary for its scheduled and intended mission that day, as identified in Minimum Essential Subsystems List (MESL) or MEL are operable and the aircraft departs on time with no maintenance delay.

Deployment. A movement of aircraft requiring maintenance support at a location other than the assigned base. The aircraft are deployed to provide operational mission support.

Depot Maintenance. The level of maintenance consisting of those on-equipment and off equipment tasks performed using the highly specialized skills, sophisticated shop equipment, or special facilities of a supporting command at a logistics center, centralized repair facility, or in some cases, at an operating location.

Disassembly. Tear-down of the item or parts sufficient to permit the type and amount of inspection and work required.

Discrepancy. A malfunction, fault or deficiency on aircraft or equipment.

Dispersal. A movement of aircraft and personnel to a location other than an assigned base.

Disturbed System. Any system of which the whole or a component part has been removed, disassembled, repaired, adjusted modified, disconnected, or altered

Emergency or Urgent Actions. Emergency or urgent actions are actions which would require grounding of aircraft or special instructions for safety of flight generated by the FAA, or by the original equipment manufacturer

Engine Accessories. All external items contained in the ignition and control systems that are normally removed for rework or replaced without disassembly of the engine.

Engine Accessory Parts. All assemblies, subassemblies or components and detail parts pertinent to engine accessories.

Engine Parts. All items of the basic engine, excluding engine accessories and parts thereof.

Engine. The complete basic engine as specified in applicable technical order (TO) handbooks listed in the work specification

Environmental Protection Agency (EPA). At the federal level, it is the agency of the executive branch tasked to oversee protecting the environment on a national scale.

Enforcement programs include air, water, solid waste and hazardous waste. The federal agency is broken down into ten EPA regions each covering a specific area of the United States. Many states have also created a state EPA for enforcing state environmental regulations. The federal EPA may delegate enforcement of federal EPA requirements to the states, if the state has a media compliance/enforcement program that is either as stringent as or more stringent than the federal requirements.

Expendable Tools. Tools (e.g., apex bits, drill bits, etc.) that will be controlled, accounted for, and secured by the shop supervisor but may be in bench stock.

Fair Wear and Tear. The deterioration of items attributed to normal usage.

Foreign Object Damage (FOD). Damage to an aircraft caused by ingesting an object.

Chargeable FOD rates are calculated IAW AFI 91-204.

Full CLS. Includes all aircraft maintenance and personnel, materials and inspections, launch and recovery of the aircraft, supply of all Government owned spares and support equipment through a Contractor Operated and Maintained Base Supply (COMBS), repair and overhaul of all repairable spares at Federal Aviation Administration (FAA) certified repair stations, maintenance and repair of all support equipment, aircraft paint, engine/Auxiliary Power Unit (APU) repair and overhaul. These actions include supply, procurement, production control, quality control, engine/APU teardown and completion reports, component failure reports and acquisition of commercial data. It also includes additional support as over and above tasks, engineering services including development, test and FAA certification of modification, installation of modifications, depot maintenance support, contractor field team support worldwide, deployment support worldwide, aircraft crash investigations, and damage repair.

Full Scale Performance. Begins the day after the 90 day Phase In is complete and the contractor assumes all rolls and responsibilities of this contract.

Fully Mission Capable (FMC). The aircraft is safe for flight. Minor discrepancies can exist. Existing maintenance, cure checks and/or supply requirements do not limit the aircraft from performing any of its intended mission profiles. FMC time is the hours the aircraft is FMC.

Functional Check. A check performed by the local maintenance activity to ensure that items are in a serviceable condition.

Government Furnished Equipment (GFE). As it applies to equipment listed in the Appendix B are Government-provided equipment: e.g., tools, special tools, bench stock, and consumables.

Government-Furnished Material (GFM). As it applies to local manufacture of tools listed in G. GFM are Government-provided materials: e.g., sheet metal, metal stocks, fabrics, plastics, special modification to tools, etc.

Government Furnished Property (GFP). Facilities, equipment, tools, supplies, parts, or any other items furnished for the contractor's use by the Government.

Government Furnished Warranty (GFW). As it applies to tools listed in TE-5 that are covered under a manufacturer's warranty program.

Ground Abort. A discovery of a discrepancy after aircrew arrival that prevents an aircraft from becoming airborne.

Hazardous Material (HAZMAT). Under environmental requirements, any material, that once defined as a waste would meet the criteria for a hazardous waste (i.e. reactive, corrosive, ignitable, EP toxic, or listed in the EPA hazardous waste listing) and cannot be recycled or reused for its original intended purpose. Similarly, the Transportation Safety Act of 1974 defines a hazardous material as "any substance or material in a quantity or form which may pose an unreasonable risk to health and safety or property when transported in commerce".

Hazardous Waste. Any used hazardous substance that exhibits the characteristics of ignitability, corrosiveness, reactivity.

Instructions for Continued Airworthiness (ICA)s – ensure type certification airworthiness standard is maintained throughout the operational life of aircraft components. The maintenance and overhaul manuals on which we rely for maintenance and overhaul instructions.

For example, engine and propeller ICAs specifically require overhaul instructions, while airframe ICAs typically require information about recommended overhaul periods. The ICAs should provide the information that is necessary for an operator to maintain the airworthiness of the product. And in the modern era, that frequently means instructions for the operator’s maintenance contractor, who has an obligation to follow the instructions that the operator has identified for their fleet.

Inspect or Check. An examination of an item to determine identity, condition, and proper installation.

Joint Serviceability Inspection. Inspection of aircraft equipment/facilities by Government and contractor representatives to inventory and determine their serviceability and physical condition.

Launch Reliability. The ratio of on-time departures divided by the total number of departures.

Line Item. An item of supply that is assigned an identifying stock or part number.

Logistics Departure Reliability. Percent of total departures that did not have a delay caused by logistics.

Maintenance Non-delivery. A scheduled sortie canceled due to maintenance reasons for which a scheduled spare aircraft was not available; i.e., ground abort, aircraft not refueled due to maintenance reasons, etc. The rate is the number of maintenance non-deliveries or losses per 100 local sorties scheduled. Rate will be rounded to the nearest tenth of a percent (Ref. AETCI 21-104).

Maintenance Scheduling Effectiveness. Percent of on-time, scheduled maintenance actions accomplished vs. that scheduled, as defined in AMCI 21-101, Chapter 5. Rate will be rounded up to the nearest tenth of a percent.

Maintenance. All actions required to keep a vehicle or piece of equipment serviceable.

This includes inspection, testing, servicing, repairing, overhauling, re-building, re-manufacturing, cannibalizing, and reclaiming parts, accessories, and end items.

Mission Capable (MC) Rate. MC rates will be calculated for total aircraft possessed time. Rates are determined and calculated as specified in AFI 21-103 AMCPAM 21-102 ATTACHMENT 1 as supplemented. Rate shall be rounded to the nearest on tenth of a percent. Note: Report possessed hours only using the applicable possession code definitions specified in AFR 700 – 20

Mission Capable (MC). An aircraft is MC when it is safe for flight and all equipment necessary for its primary mission is operative.

Mission Reliability. Measure of mission success. Determines aircraft performance while considering on-time departures and no aborts throughout the mission.

Modification. A change in the physical configuration or in the functional characteristics of a system or equipment.

Nondestructive Inspection (NDI). Methods for investigating the quality, integrity, properties, and dimensions of material and components without damaging or impairing their serviceability.

Non-Mission Capable Both Rate. Percent of aircraft possessed hours that were NMCB for a unit over a specified period.

Non-Mission Capable Maintenance Rate. Percent of aircraft possessed hours that were NMCM for a unit over a specified period.

Non-Mission Capable Rate. Percent of aircraft possessed hours that were NMCM, NMCS, and NMCB for a unit over a specified period.

Non-Mission Capable Supply Rate. Percent of aircraft possessed hours that were NMCS for a unit over a specified period.

Not Mission Capable (NMC). The aircraft is considered not safe to fly.

Not Mission Capable for both Maintenance and Supply (NMCB). A status term used when concurrent and not necessarily related NMCM and NMCS items are in existence.

Not Mission Capable for Maintenance (NMCM). NMCM is a material condition indicating that weapon systems are not capable of performing an identified mission because of unit level maintenance requirements. Recording of NMCM time shall start for: (a) unscheduled maintenance, when a malfunction is discovered, or at mission completion, whichever is later: and (b) scheduled maintenance, when the determination is made that a system cannot be returned to mission capable status within 2 hours.

Time stops when maintenance has been completed or is interrupted by work stoppage due to supply shortage. The period of work stoppage due to supply shall be measured as Not Mission Capable Supply (NMCS). NMCM shall resume when required supply items are delivered to the maintenance activity

Not Mission Capable for Supply (NMCS). The aircraft is not safe for flight because essential maintenance tasks (other than normal servicing) cannot be performed or cannot be continued because of a lack of repair parts or components.

Non-Reporting Time (NRT). NRT is not authorized for any contractor induced damage. In accordance with AFI 21-103, April 2010, 2.23.9, aircraft entering phase, periodic, Aircraft Structural Integrity Program (ASIP) or isochronal inspections shall be coded NMC using the support general work unit code (WUC)/CMP code for the look phase/inspections. The NMC time using the support general WUC/CMP will start when the work cards are initiated and continue through the look phase/inspection. Normal NMC-driver WUC/CMP reporting applies after the look phase is complete. Non-reporting time shall be applicable when an inspection and/or repair of any type of damage (not a direct result of contractor actions), caused by crash or collision with another object during flight or on the ground is required. Non-reporting time shall be deducted from total aircraft assigned hours in the month when computing aircraft rates.

Off-Equipment Maintenance. Maintenance tasks that are not or cannot be effectively accomplished on the aircraft, engine/APU, or support equipment and require removal of the component to a repair shop and use of repair shop resources.

OMIT Data – technical data necessary for operation, maintenance (including depot-level maintenance), installation, or training, (other than detailed manufacturing or process data)

One Time Inspection (OTI). Local or higher headquarters directed inspection accomplished to determine equipment condition or status.

On-Equipment Maintenance. Maintenance tasks that are or can be effectively accomplished on the aircraft, installed engine/APU, or support equipment. Note.

Maintenance on uninstalled engines is also on-equipment maintenance. The engine/APU assumes its own "identity".

On-Equipment. Equipment attached to the aircraft, engine/APU or support equipment not requiring in shop repair.

On-Time Departure. Ratio of missions that depart on or before schedule divided by the total number of departures.

Operating Instruction (OI). Assign responsibilities, direct actions, and prescribe procedures within a headquarters, organizational element (i.e. squadron, flight), or a functional area.

Overhaul. The disassembly, cleaning, inspection, repair, or replacement of parts or components, reassembly, and test of any item or accessory IAW applicable T.O.s, directives, or authorized manufacturer's publications to provide an operationally safe, serviceable, and reliable item.

Partial CLS. “O” level maintenance at Andrews AFB for Air Force aircraft provided by an Air Force District Washington contract. All other support provided by the C-20/C-37 CLS contractor.

Partial Mission Capable (PMC). The aircraft is safe to fly, but one or more discrepancies render the aircraft incapable of performing all of its intended mission profiles

Partial Mission Capable for Both (PMCB). Supply and maintenance.

Partial Mission Capable for Maintenance (PMCM). The aircraft is safe for flight, but one or more existing deficiencies (other than normal servicing) limits the utility or mission capability of the aircraft. Work or ability to work this task has not been adopted by lack of parts.

Partial Mission Capable for Supply (PMCS). The aircraft is safe for flight, but one or more existing discrepancies (other than normal servicing) limits the utility or mission capability of the aircraft. Work or ability to work this task is prevented due to the lack of required parts.

Partial Mission Capable Maintenance Rate. Percent of the aircraft possessed hours that were PMCM for a unit over a specified time.

Partial Mission Capable Rate. Percent of the aircraft possessed hours that were PMCM, PMCB, and PMCS for a unit over a specified time.

Parts. Essential elements, components or subassemblies of an item.

Performance Requirement (PR). The point that divides acceptable and unacceptable performance of a task according to the Performance Requirement Summary (PRS) and the Inspection of Services clause.

Performance Requirements Summary (PRS). A listing of the service outputs under the contract that are to be evaluated by the Government COR on a regular basis to assure contract performance standards are met by the contractor, the surveillance methods to be used for these outputs, and the PR of the listed outputs.

Possessed Aircraft Hours. The number of clock hours (daily, weekly, monthly, or annually) the aircraft is possessed in accordance with AFI 21-103.

Preventive Maintenance. The care and servicing by personnel to maintain equipment and facilities in satisfactory condition by providing for systematic inspection, detection, and correction of incipient failures, either before they occur or before they develop into major defects.

Procuring Contracting Officer (PCO). The only individual authorized to enter into contracts on behalf of the Government, to direct/redirect the effort, make determinations relative to approvals, scope and/or successful completion of events required by this contract or in any way amend any terms or conditions of this contract. The PCO has overall responsibility for management of this contract.

Quality Assurance (QA). A planned and systematic pattern of all actions necessary to provide confidence to the Government that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved.

Quality Assurance Program. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established;

products and services conform to established technical requirements; and satisfactory performance is achieved. For purposes of this contract, quality assurance refers to actions by the Government.

Quality Assurance Surveillance Plan (QASP). An organized, written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the contractor.

Quality Control. Those actions taken by a contractor to control the production of outputs to ensure that they conform to the contract requirements.

Quality Support (QS). Those actions taken by a contractor to control the production of services so that they meet the requirements of the PWS. Note: References in Government publications to "QA" shall be interpreted as meaning "QS" for purposes of this contract.

Quarterly. Every three months, not to exceed ninety days.

Random Sampling. A sampling method where each service output in a lot has an equal chance of being selected for quality assurance surveillance.

Recurring Maintenance. Maintenance required as a result of incorrect diagnosis, poor quality or work design deficiency, operator abuse, ineffective quality control, or material failure.

Repair. The restoration or replacement of parts or components of material as necessitated by wear and tear, damage, failure of parts or the like in order to maintain the specific item of material in proper operating condition.

Reparable. An unserviceable item that can be repaired and restored to a serviceable condition.

Resource Conservation and Recovery Act (RCRA). The 1976 act to provide for management of currently generated hazardous wastes. The requirements of the act were designed to provide incentives for resource recovery and safe hazardous waste management and disposal.

Sample. A sample consists of one or more service outputs drawn from a lot for quality assurance surveillance. The number of outputs in the sample is the sample size.

Sampling Guide. The part of the surveillance plan that contains all the information needed to perform surveillance of the service output(s) by the random sample method of surveillance.

Scheduled Maintenance. Periodic prescribed inspections and/or servicing of equipment accomplished on a calendar or hourly basis (ref T.O. 00-20-1).

Serviceable. Capable of meeting the requirement and performance of the function for which designed or modified, and meeting all test requirements established by the prescribed specification.

Special Tools. Tools that are designed and developed to perform a peculiar maintenance operation on a specific end item of equipment or component. These items include, but are not limited to, wheel or bearing pullers, special jigs, special cradles, alignment devices, vacuum pumps, floor jacks and cranes, engine slings, and those special tools listed in applicable equipment technical orders.

Standard. Acknowledged measurement of performance as determined by the Government.

Support Agreements. A written document that describes facilities, material, or services provided by the host to another organization.

Support Equipment. Support equipment includes all ground equipment and associated test, support, and control software required to support and maintain the weapon system.

Time Compliance Technical Orders (TCTO). The media authorized by AFPD 21-3 to provide instructions to Air Force activities for accomplishing and/or making a record of "one time" changes to standard systems, equipment, materials, munitions, and computer programs or for imparting precautionary instructions relating to safety, limitations, or inspections of system/equipment or munitions. Compliance is required within specified time limits.

Transient Aircraft. Aircraft is considered transient when it arrives at any location and will be continuing on to another location whether there is an Aircrew change or not.

Two Hour Rule. When maintenance places an MC aircraft into scheduled maintenance, the status changes ONLY if you determine that maintenance cannot, and will not return the aircraft to a MC status within 2 hours. For example, if maintenance performs planned scheduled maintenance on an otherwise MC aircraft and can and will return, or is scheduled to return, the aircraft to MC status within 2 hours, do not report it as NMC. As another example, when you find a discrepancy during scheduled maintenance that causes the aircraft to be declared NMC. NMC status starts when you find the discrepancy.

Unscheduled Maintenance. Those unpredictable maintenance requirements that have not been previously planned or programmed, but require prompt attention and must be added to, integrated with or substituted for previously scheduled workloads.