Attachment_1_-_T-38_PWS__Effective__8_Dec_2015.pdf

PERFORMANCE WORK STATEMENT

FOR

THE T-38 AIRCRAFT MAINTENANCE PROGRAM

01 Oct 16

OPR: ACC AMIC/PMAM

T-38 AMP PWS Solicitation No. FA4890-15-R-0007

JOINT BASE LANGLEY-EUSTIS VIRGINIA

Table of Contents

SECTION A DESCRIPTION OF SERVICES

1.0 MANAGEMENT PHILOSOPHY AND SCOPE

1.1 Background

1.2 Mission

1.3 Scope

1.4 Maintenance Concept

1.5 Projected Program Force Structure

1.6 Projected Flying Hour Program

1.7 Aircraft Transfer and Acceptance

1.8. T-38 AMP CONUS Deployments

1.9 T-38 AMP Associate Unit Weekend Support

1.10 Maintenance Recovery Team (MRT) Support

1.11 Aircraft Modifications

1.12 Functional Check Flight Pilot/Aircraft Ferry Support

1.13 Contractor Provided Training

1.14 Holloman Tenant/Local Agency Support

2.0 PROGRAM MANAGEMENT

2.1 Government Program Management

2.2 Contractor Program Management

2.2.1 Contractor Management Plan

2.2.2 Performance Management

2.3 Contractor Director of Maintenance/Deputy Director of Maintenance

2.3.1 DOM Responsibilities

2.4 Contract Administration

2.4.1 Information Management

2.4.2 Finance and Contract Cost Report

2.4.3 Travel

2.4.4 Wide Area Work Flow (WAWF)

2.4.5 Training Plan

2.4.6 Personnel Training Records

2.4.7 Government Directed Training

2.4.8 Special Certification

2.4.9 Maintenance Management Indicators Report

2.4.10 Operating Instructions

2.5 Environmental Safety and Health

2.5.1 ESOH Program

2.5.2 Flight, Explosive and Ground Mishap Prevention Program

2.5.3 Environmental Protection Plan

2.5.4 Mishap Notification

2.5.5 Incident/Mishap Reporting

2.5.6 Mishap Investigation Support

2.6 Reliability and Maintainability

2.7 Maintenance Discipline

2.8 Aircraft and Equipment Forms Documentation

2.9 Publication, Technical Orders (TO), and Supplements

2.9.1 Document Changes

2.9.2 Change Implementation

2.10 Technical Order Distribution Office/Account (TODO/TODA)

2.10.1 Time Compliance Technical Order

2.10.2 Contractor Local Checklists, Job Guides and Workcards

2.10.3 Key Task Lists

2.10.4 Joint Engineering Data Management Information and Control System

2.11 Integrated Maintenance Data System

2.12 Data Integrity

2.13 Maintenance Assistance Requests (MAR)s

2.14 Modification Management

2.15 Waiver Requests

2.16 Depot/Contract Field Team Support

2.17 Air Force Sponsored Visits

2.18 Cannot Duplicate and Bad Actor Program

2.19 Aircraft and Engine Acceptance/Transfer Inspection

2.20 Aircraft Structural Integrity Program (ASIP)

2.21 Aircraft Grounding

2.22 Maintenance Management Analysis Section

2.23 Tool and Equipment Management Program

2.23.1 Servicing

2.23.2 Replacement

2.23.3 Support Equipment Maintenance

2.24 Test Measurement Diagnostic Equipment (TMDE)

2.24.1 Calibration Dates

2.24.2 Limited Calibration

2.25 Crash Damaged or Disabled Aircraft Recovery (CDDAR) Program

2.26 Emergency/Disaster/Severe Weather Response

2.27 Management Meetings

2.28 Hours of Operations

2.29 Holidays

2.30 Overtime

2.31 Contractor Personnel and Mission Essential Services

2.31.1 Mission Essential for Flying and Maintenance Operations

2.31.2 Mission Essential for Emergency Situations

2.31.3 Uncertainty of Status

3.0 OPERATIONS AND MAINTENANCE

3.1 Aircraft and Equipment Readiness

3.1.1. Maintenance Repair Priorities

3.1.2 Local Coordination and Status Reporting

3.1.3 Oil Analysis Program (OAP)

3.1.4 Functional Check Flight (FCF)

3.1.5 Aircraft and Equipment Impoundment Procedures

3.1.6 Cannibalization Program

3.1.7 Hangar Queen Aircraft

3.2 Operating Location Maintenance Responsibilities

3.2.1 OL Maintenance Management

3.2.2 Plans Scheduling and Documentation

3.2.3 Supply Support (All OLs)

3.2.4 Aircrew and Maintenance Debrief

3.2.5 Engine Management (CRF)

3.2.6 OL Engine Maintenance

3.2.7 Engine Shipment

3.2.8 Egress (Langley and Tyndall)

3.2.9 Corrosion Control/Structural Repair (Langley and Tyndall)

3.2.10 Aerospace Ground Equipment (Langley and Tyndall

3.2.11 Liquid Oxygen Cart Maintenance (Langley)

3.2.12 Wheel and Tire Build-up (Langley)

3.2.13 ALQ 188 Pod Maintenance Requirements

3.2.14 Red Ball Maintenance

3.2.15 End of Runway Procedures

3.2.16 Alternate Mission Equipment

3.2.17 Operator Inspection and User Servicing Requirements

3.2.18 Static Display Aircraft

3.2.19 Snow and Ice Removal at the Whiteman OL

3.3 Centralized Repair Facility Support

3.3.1 Aircraft Inspection Function

3.3.2 Avionics

3.3.3 Electrical and Environmental (E&E)

3.3.4 Egress

3.3.5 Fuels Systems

3.3.6 Hydraulics

3.3.7 Non-Destructive Inspection (NDI)1

3.3.8 Propulsion

3.3.9 Structural Maintenance and Repair, Machine and Welding

3.3.10 Aircraft Repair and Reclamation /Wheel and Tire

3.3.11 Aerospace Ground Equipment (AGE)

3.3.12 Corrosion Control

3.4 Transient Aircraft Maintenance (Holloman and Whiteman Only)

3.4.1 Transient Aircraft/Airfield Hours of Operation

3.4.2 Support Equipment

3.4.3 Minor Maintenance

3.4.4 National Emergencies / Natural Disasters / Special Events

3.5 Maintenance Recovery Team Support

3.6 Quiet Hours

3.7 Temperature Conditions

3.8 Support of Holloman Tenants / Other Organizations

3.8.1 AFMC 96 Test Group (Holloman AFB, NM)

3.8.2 US Army Air Operations Directorate White Sands Missile Range, NM

3.8.3 NASA Contract Field Team, El Paso, TX

3.8.4 German Air Force (GAF) Flying Training Center, Holloman AFB, NM

4.0 MISSION SUPPORT

4.1 Computer Systems Administration

4.1.1 Information Technology Hardware Asset Management

4.1.2 Management of IT Equipment

4.1.3 Desktop/Laptop Computer Management…..…………………….…………….49

4.1.4 Commercial Software

4.1.5 Information Assurance Management

4.1.6 Security Plan

4.1.7 Electronic Mail Policy

4.1.8 Certification and Accreditation

4.2 Communications

4.2.1 New Communication Requirements, Upgrades, and Changes

4.2.2 Personal Electronics and/or Communication Devices

4.2.3 Land Mobile Radios (LMR) Management

4.3 Security

4.3.1 Visitor Group Security Agreement

4.3.2 Clearance Requirements

4.3.3 Notification

4.3.4 Identification/Apparel

4.3.5 Listing of Employees

4.3.6 Security Manager Appointment

4.3.7 Pass and Identification items

4.3.8 Retrieving Identification Media

4.3.9 Traffic Laws

4.3.10 Freedom of Information Act Program (FOIA)

4.3.11 Reporting Requirements

4.3.12 Physical Security

4.3.13 Controlled/Restricted Areas

4.3.14 Operating Instructions

4.3.15 Key Control

4.3.16 Lock Combinations

4.3.17 Information Security

4.3.18 Privacy Act

4.3.19 Resource Protection

4.4. Logistics Management

4.4.1 Materiel Management

4.4.2 Property Control Administration

4.4.3 Purchasing and Resource Management

4.4.4 Shipping

4.5. Vehicles

4.5.1 Vehicle Training Certification and Licensing

4.5.2 Vehicle Sign-out

4.6. Facility Management

4.6.1 Building Custodian/Facility Manager

4.6.2 Housekeeping, Grounds Keeping and Custodial Services

4.6.3 Building Custodian

SECTION B SERVICE SUMMARY

1.0 SERVICE SUMMARY (SS) NARRATIVE

1.1 Purpose

1.2 Components

1.3 Quality Assurance Surveillance Plan (QASP)

1.4 Right to Surveil

1.4.1 Major Non-conformance

1.4.2 Minor Non-conformance

1.5 Services Summary Table

2.0 MEASUREMENT, ANALYSIS, AND IMPROVEMENT (MA&I)

2.1 Quality Assurance

2.1.1 Evaluations

2.2 Risk Assessment

SECTION C GOVERNMENT –FURNISHED PROPERTY AND SERVICES

1.0 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

1.0 General

1.1 Government Furnished Property

1.1.1 Government Furnished Equipment

1.1.2 Government Furnished Tools

1.1.3 IT Equipment

1.1.4 Consumable Supplies

1.1.5 Petroleum, Oil and Lubricant (POL)

1.1.6 Government Furnished Materiel

1.2 Government Furnished Facilities

1.3 Government Furnished Services

1.3.1 Utilities

1.3.2 Installation Distribution

1.3.3 Telephone Services

1.3.4 Refuse Collection

1.3.5 Base Civil Engineering (BCE) Services

1.3.6 Emergency Medical Services

1.3.7 Bioenvironmental Engineering (BE)

1.3.8 Morale, Welfare and Recreation (MWR) Facilities

1.3.9 Fire Fighting and Security Support

1.4 Transportation of Parts, Supplies, and Equipment

1.5 Land Mobile Radio

1.6 Electronic Mail (Email) Service/Local Area Network (LAN) Connectivity

1.7 Ramp/Runway Sweeper Services

1.8 Maintenance Information Systems (MIS)

2.0 GOVERNMENT PROVIDED AIRCRAFT MAINTENANCE SUPPORT

2.1 Aircraft Maintenance Support

2.1.1 Aerospace Ground Equipment (AGE) Support

2.1.2 Aircrew Flight Equipment

2.1.3 Crash Recovery

2.1.4 Egress

2.1.5 Electric and Environmental

2.1.6 Fuels Repair Facility

2.1.7 Maintenance Operations Flight Plans and Scheduling Functions

2.1.8 Maintenance Operations Center (MOC)

2.1.9 Non-Destructive Inspection (NDI)

2.1.10 Welding

2.1.11 Wheel and Tire

2.1.12 Test Measurement and Diagnostic Equipment (TMDE)

2.1 Supply Support

SECTION D GENERAL INFORMATION

1.0 TRANSITION

1.1 Functional Responsibility

1.2 Phase-In/Phase-Out Plan

1.3 Access to Facilities

1.4 Joint Inventories

1.4.1 Government Furnished Property

1.4.2 Real Property Inventory

1.4.3 Reporting/Documentation

1.5 Existing Conditions

1.6 Backordered Parts

2.0 CONTRACT RE-COMPETITION DATA

2.1 Re-Competition of the Contract

3.0 PERFORMANCE OF SERVICES DURING CRISIS

3.1 Declared by the National Command Authority

4.0 ADDITIONS, RELOCATIONS, AND CLOSURES

4.1 Additions/Relocations/Closures

APPENDICES

Appendix A Definitions, Abbreviations, and Acronyms ...................................................... A-1

Appendix B Contract Data Requirements Lists (CDRL) .......................................................B-1

Appendix C Publications and Forms ......................................................................................C-1

Appendix D Government Furnished Equipment ................................................................... D-1

Appendix E Government Furnished Facilities ....................................................................... E-1

Appendix F Performance Incentive/Award Fee Plan ............................................................ F-1

Appendix G Quality Management System (QMS)................................................................ G-1

Appendix H Flight Operations Plan ...................................................................................... H-1

Appendix I Contractor Plans .................................................................................................. I-1

Appendix J Proposal Incorporations ...................................................................................... J-1

Appendix K Workload Data .................................................................................................. K-1

Appendix L Contractor Minimum Certifications and Qualifications .................................... L-1

Appendix M Key Personnel Qualifications ......................................................................... M-1

Appendix N Support Agreements......................................................................................... N-1

Appendix O Security Information ........................................................................................ O-1

SECTION A

DESCRIPTION OF SERVICES

1.0. MANAGEMENT PHILOSOPHY AND SCOPE OF WORK.

1.1 Background. The Air Combat Command (ACC) T-38 Aircraft Maintenance Program (AMP) contract has been in effect for over 25 years. Over this period, the versatility of the T-38 aircraft has expanded considerably, as have maintenance requirements. Since the 1960s, the Air Education and Training Command has used the T-38 aircraft for Undergraduate Pilot Training.

ACC has utilized the aircraft in various other roles, but all roles have taken advantage of the low cost per flying hour cost savings the aircraft provides. The U-2 pilots assigned to Beale AFB, CA use the aircraft as a supplemental trainer to hone U-2 pilot flying proficiency skills. At Holloman AFB, NM, the aircraft was used as a “chase” aircraft for the F-117 Nighthawks until the F-117 retirement from service in 2008. Air Force Global Strike Command B-2 pilots at Whiteman AFB, MO integrated the T-38 as a companion trainer to complete core airmanship training within the B-2 training process versus using much more expensive B-2 flying hours. In 2010 a special test was conducted at Holloman AFB, NM to determine the value of utilizing the T-38 as an Adversary Air (ADAIR) platform to support F-22 pilot training. The test results showed a 30% increase in F-22 pilot readiness and reduced operating costs of $15M - $26M when compared to utilizing other F-22s or 4th generation aircraft. This prompted ACC A3 in 2010 to direct the regeneration of 15 T-38 aircraft bound for the Aerospace Maintenance and Regeneration Group (AMARG, also known as the aircraft “boneyard”) along with 10 T-38 aircraft released from the Air Force Material Command (AFMC). These aircraft were regenerated at the Holloman Centralized Repair Facility (CRF), and once fully mission capable, transferred to two new operating locations (OL): Langley AFB, VA and Tyndall AFB, FL. After a couple years of highly successful operations, a new capability was added to the ADAIR fleet of T-38s through an aircraft modification to carry Electronic Attack (EA) pods to further increase the effectiveness of the ADAIR T-38 aircraft. The overall T-38 program has grown from the three “legacy” OLs of Beale, Holloman and Whiteman AFBs to five locations, with the ADAIR OLs at Langley and Tyndall AFBs. The ACC Acquisition Management and Integration Center has managed the contract and provided T-38 functional management since 2006.

1.2 Mission. The primary mission of the T-38 AMP contract is to provide intermediate and organizational maintenance for ACC, AFMC and AFGSC MAJCOM T-38 aircraft. The most key outcome is safe, reliable aircraft with an aircraft availability at each OL sufficient to meet the requirement owners mission. The AMP contractor is responsible to execute contract requirements in a safe and appropriate manner acceptable to the Government. Any reference within this PWS to the T-38 AMP is defined as the T-38 Aircraft Maintenance Program contract.

1.3 Scope. The ACC Acquisition Management and Integration Center (AMIC) managed T-38 AMP contract provides for the sustainment of 63 T-38A/AT-38B aircraft. These T-38 aircraft are located at Beale, Holloman, Langley, Tyndall, and Whiteman AFBs. The program utilizes one Centralized Repair Facility (CRF) located at Holloman AFB, NM to service the four geographically separated T-38 OLs. The CRF contractor workforce performs all aircraft phase inspections with associated intermediate (back-shop) repairs. CRF technicians also perform aircraft modifications as approved by the Ogden Air Logistics Center (OO-ALC). The CRF must have a sufficient workforce to meet CRF maintenance requirements, deploy technicians to repair OL aircraft with discrepancies beyond the OL on-site capability, and deploy technicians to repair aircraft broken off-station. The contractor is also required to provide Transient Maintenance services at Holloman and Whiteman AFBs. In addition, aircraft maintenance support is required at Holloman AFB for the 96th Test Group and German Air Force Flying Training Center (GAF FTC). Contractor-provided tenant support is also required for US Army Air Operations Directorate, White Sands Missile Range, NM, and NASA, El Paso, TX. The T- 38 AMP contractor must provide the Program Management, Operations and Maintenance (O&M), Mission Support, and Transition necessary to achieve effective and efficient aircraft maintenance services as defined in the PWS. The contract includes requirements for priced options: (1) to expand operations with an additional OL at Nellis AFB, NV (2) establish a capability for contractor Functional Check Flight Pilots and (3) a 6-month option to extend services. These options will be addressed within the contract solicitation with two priced optional Contract Line Items Numbers (CLINs). Workload data for these optional efforts is located in Appendix K, Workload Data, along with all other contract related workload data. The contractor shall be responsible for performing all services and meeting all directives noted in this PWS by imperative verbs regardless of whether such services and directives are preceded by “the contractor shall.”

1.4 Maintenance Concept. The T-38 AMP utilizes one CRF to service four geographically separated T-38 operating locations. The CRF provides all aircraft phase inspections along with associated intermediate (back-shop) repairs. The OLs launch, recover, inspect and perform minor repairs. There is a limited level of host-base support at the OLs as outlined in Section C Para. 2.0. The overall maintenance concept will be implemented IAW AFI 21-101, Aircraft and Equipment Maintenance Management, Management and Philosophy, Chapter 1. Requirements within this PWS are written with AFI 21-101, Combat Air Forces (CAF) Supplement I and applicable other command supplements as the foundational instructions (Appendix B). As much as possible, PWS requirements are performance based, and the Government does not prescribe “how to” details to dictate contractor organization, management, personnel development or approach to completing work. The only exceptions are environmental management, inter-operability, safety, and security issues where Air Force directives are mandatory for contractors performing work on an Air Force installation. Certain management responsibilities normally conducted by military aircraft maintenance leaders are required and shall be executed by the contractor. Specifically, the contractor Director of Maintenance (DOM), will assume and execute many of the Maintenance Group Commander and Deputy Commander duties as outlined within AFI 21-101. The DOM will be located at the CRF.

1.5 Projected Program Force Structure. Projected AMP OLs and associated numbers of aircraft are illustrated in Table 1. Mandated force structure changes from Headquarters Air Force (HAF) or Major Command (MAJCOM) leadership will be properly coordinated and negotiated with the contractor as required. The AMP CRF shall remain at Holloman AFB throughout the term of this contract unless directed otherwise by HQ ACC.

Table 1. Projected Program Force Structure.

OLs FY17 FY18 FY19 FY20 FY21 FY22 FY23 Beale 11 11 11 11 11 11 11 Langley 17 17 17 17 17 17 17 Tyndall 17 17 17 17 17 17 17 Whiteman

(AFGSC) 14 14 14 14 14 14 14

Holloman

(AFMC) 4 4 4 4 4 4 4

1.6 Projected Flying Hour Program. Table 2. provides the Government’s projection of annual flying requirement over the term of this contract. ACC will allocate 200 flying hours annually for Functional Check Flight (FCF) (actuals and currency) purposes. Night flying shall occur at Whiteman periodically and will not exceed 3% of the site’s annual allocated flying hours. The Government reserves the right to amend flying hour programs in response to MAJCOM requirements. The Government expects flying hours will not vary more than five percent (5%) from below estimates and will not negotiate price for flying hour variances within 5% of projected totals. Any mandated flying hour changes from HAF or MAJCOM leadership over 5% will be properly coordinated and negotiated with the contractor as required.

Table 2. Projected Flying Hour Program.

Flying Program Beale Langley1 Tyndall1 Whiteman 586 FLTS2

Hours 3000 4800 4800 4000 400 Sorties 2500 4000 4000 3636

ASD 1.2 1.2 1.2 1.1 N/A

Sortie UTE Rate 18.9 19.6 19.6 21.64 N/A

Max 1st Launch 6 10 10 6 4 Typical Turns 4 x 4 8 x 8 8 x 8 6 x 6 N/A

Pattern (mix) 6 x 4 8 x 8 x 6 10 x 8 x 6

8 x 8 x 6 10 x 8 x 6

6 x 6 x 6

Avg. Fly Window 11 Hours 11.5 Hours 11.5 Hours 11.5 Hours N/A

NOTES:

1. Langley and Tyndall Turn Pattern.

• Each must have capability to support a minimum of 10 simultaneous launches.

• Maximum turn pattern expectation 12 (launch 8 with 4 to follow 30 minutes later) x 12

(launch 8 with 4 to follow 30 minutes later) x 10 (launch 8 with 2 to follow 30 minutes later). This capability is not a daily requirement; the usage of this maximum capability should be a balanced determination of the flying requirement versus impact to health of the fleet. As required the government PM and contractor DOM will engage.

• If deployed, maximum expectation for deployed/cross-country and home station flying would not exceed 10 simultaneous launches in combination and not exceed 12 front lines in combination. For example if 10 simultaneous launches are required at the deployed location, no launches would be expected at home. If 8 simultaneous launches were required at the deployed location, then 2 simultaneous launches would be expected as max capability at home station.

• Due to larger B-Course size or other operational requirements ACC A3T, the AMIC PM, the 325 FW/OG, 1 FW/OG and contractor Director of Maintenance may in coordination temporarily transfer a small number of aircraft to meet operational requirements. The contractor will be required to support these requirements with sufficient personnel on a temporary basis. The government will reimburse allowable travel costs IAW paragraph 2.4.3.

2. 586 FLTS. As the 586 FLTS is an AFMC operational test and evaluation unit, the number of sorties, ASD and UTE are driven by test requirements.

1.7 Aircraft Acceptance and Transfer Requirements. The contractor shall be required to perform aircraft and equipment acceptance and/or transfer actions as outlined in TO 00-20-1.

ACC may direct intra-command aircraft transfers at any time to meet mission requirements and to manage aircraft phase average fleet time. Transfer requirements will be determined by the T- 38 AMP Government Program Manager (PM) and contractor DOM.

1.8 T-38 AMP CONUS Deployments. Provide support for deployments. Provide sufficient qualified personnel, tools, and other support equipment items/materials as requested and approved by the PM. Deployment support requests shall be communicated from the requirement owner and processed through the PM. Historical workload data is located in Appendix K. Costs will be paid through a cost reimbursable CLIN (XX29) IAW PWS Section A, Para. 2.4.3. The contractor may also be required to provide T-38 familiarization training to deployed location fire department and or crash recovery personnel at the deployed sites.

1.9 T-38 AMP Associate Unit Weekend Support. Provide weekend flying support to wing assigned associate ANG/AFRC units at Langley and Tyndall AFBs. Flying support consists of one Saturday a month. Historical workload data is located in Appendix K. The contractor shall submit costs incurred for Government approval within 10 business days. Costs will be paid through a cost reimbursable CLIN ( XX14).

1.10 Maintenance Recovery Team (MRT) Support. T-38 AMP aircraft routinely fly “out and backs” along with cross-country missions. Aircraft off-station experiencing a Non Mission Capable (NMC) condition will require a MRT to deploy for repairs. Once notified by the aircrew or owning operational unit, the contractor shall immediately notify the respective Contracting Officer’s Representative (COR) and the owning Maintenance Operations Center (MOC). The contractor shall establish procedures to deploy MRTs to recover NMC T-38 AMP aircraft. It is the contractor’s responsibility to obtain transportation and assemble necessary parts, supplies, and equipment before deploying the MRT. Prepare shipping documents and coordinate with the host wing Logistic Readiness Squadron (LRS), Traffic Management Office (TMO) for the movement of parts, supplies, and support equipment required for repairs. Deploy MRT within 2 business days after all required parts, supplies and support equipment are available. Historical workload data is located in Appendix K. Costs will be paid through a cost reimbursable CLINs (XX26/XX27/XX28) per each MAJCOM IAW PWS Section, A Para. 2.4.3.

1.11 Aircraft Modifications. The contractor shall provide subject matter expertise, technical support, and perform select Ogden Air Logistics Center (OO-ALC) approved aircraft modifications to improve the safety, reliability or enhanced capability of T-38 AMP aircraft.

AMP T-38A ADAIR aircraft are modified with a dual radio capability. AMP AT-38B ADAIR aircraft are modified with a bomb rack pylon capability to carry EA pods. The Government projects 6 dual radio modifications and 8 bomb rack modifications FY17 – FY 18. Workload data for specific Time Compliance Technical Order (TCTO) modifications are available in Appendix K.

1.12 Functional Check Flight (FCF) Pilot/Aircraft Ferry Support. The contract includes the requirement for contractor-provided FCFs and the ferry of aircraft to and from the CRF, to and from subcontracted paint strip facility, and return of aircraft broken off-station to the owning OL Perform FCFs as required by TO 1T-38A-6. This requirement is outlined in greater detail within this PWS at Section A, paragraph 3.3.1.1.

1.13 Contractor-Provided Training. Provide T-38 initial and recurring aircraft familiarization training for approximately 375 Government personnel at the CRF and approximately 30 per OL annually. Training is required at all OLs for functional areas to include but not limited to Crash Recovery, Explosive Ordnance Disposal (EOD), Egress, Fire Department, COR, Aircrew Flight Equipment Support, and Non-Destructive Inspection (NDI).

1.14 Holloman Tenant/Local Agency Support. Provide support as outlined in PWS Section A, Para. 3.8, for the 96th Test Group (TG); and the GAF located at Holloman AFB. Additional support is required for NASA El Paso, TX and Army Air Operations Directorate (AAOD) located at White Sands Missile Range, Alamogordo, NM.

2.0 PROGRAM MANAGEMENT.

2.1 Government Program Management. The AMIC T-38 AMP PM is the Government’s manager of T-38 AMP aircraft maintenance operations and a first management tier for requirement owners and/or other wing personnel to communicate significant issues, new requirements, and problems areas. Only the Contracting Officer (CO) has the authority to enter into, administer, or terminate contracts. The AMIC T-38 AMP CO is the only person with legal authority to bind the contractor. AMIC-assigned CORs located at each site are responsible to surveil the contractor using the criteria outlined in the PWS and Quality Assurance Surveillance Plan (QASP). The respective host Operations Groups (OGs) are requirement owners. The respective host Maintenance Groups (MXGs) provide limited maintenance support to the T-38 AMP as described in PWS Section C paragraph 2.0 Government Provided Aircraft Maintenance Support.

2.2 Contractor Program Management. The Contractor shall provide comprehensive management of all AMP OLs and interact daily with AMIC and host wing personnel to ensure AMP mission success. Contractor management shall identify, document, and recommend methods of process improvements and/or potential savings to the AMP program; aggressively pursue timely responsiveness to CO or Government program management requests; closely monitor and accurately document reimbursable costs, site and program management expenditures, and cost projections. The Contractor shall be responsible for the actions of any sub-Contractors and ensure sub-Contractors understand and comply with the provisions herein.

2.2.1 Contractor Management Plan. Develop a Management Plan including job descriptions and required minimum qualifications for all positions, organizational structure with defined lines of authority, site manning levels, and work scheduling methods, drug testing, and any other key management processes affecting contract operations/mission accomplishment. Submit the Management Plan to the CO for review and acceptance no later than (NLT) 30 days after contract start (CDRL A001). After acceptance, the plan will be incorporated into the contract in Appendix I, Contractor Plans. Select and employ qualified personnel in sufficient numbers to manage, supervise, and perform all tasks required by this PWS. There shall be no mission impact due to position vacancies or personnel qualifications.

2.2.1.1 Key Contractor Aircraft Maintenance Management Positions. At Holloman AFB the Contractor shall provide a DOM responsible for the performance of all work required under this contract. In addition, provide a Deputy who shall act for the

Contractor when the DOM is absent. Each OL (Beale, Langley, Tyndall, and Whiteman) shall have a senior workforce supervisor and assistant (Site lead and Assistant Site Lead) on-site to lead and represent the contractor’s aircraft maintenance effort to the host wing.

Also see Section A Para. 3.2.1.

2.2.1.2 Key Personnel Qualifications Packages. Provide documented qualifications of key personnel NLT 15 business days prior to transition start for Government review and acceptance. The Government considers the following positions (or equivalents) as key personnel: DOM, Deputy DOM, Quality Control Manager, OL Site Lead/Supervisor and Business Manager. Key personnel shall be in place at transition start. When designated key personnel changes occur, provide updated package(s) for Government review and acceptance to the PM NLT 7 days prior to a change. Key personnel positions must be permanently filled within 15 business days of vacancy.

2.2.1.3 Personnel Qualifications. Contractor personnel shall be properly trained, qualified, and certified as required by applicable portions of AFI 21-101 CAF SUP I and Appendix L, Contractor Minimum Certifications and Qualifications. Provide qualified personnel in sufficient numbers to supervise and perform all services required by this PWS. All costs associated with employee training in order to meet the requirements of this PWS are the sole responsibility of the Contractor except as outlined in Para. 2.4.3.1.

The Government reserves the right to audit technician qualifications at any time to ensure a qualified workforce.

2.2.1.4 Personnel Report. Maintain a listing of all employees performing work under this contract. Provide a monthly report identifying the number of all personnel by Collective Bargaining Agreement labor category, assigned function or repair shop and management support assigned to the T-38 AMP IAW CDRL A005.

2.2.1.5 Contractor Manpower Reporting. The contractor shall report ALL labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at the Contractor Manpower Reporting Application (CMRA) website at http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance for each fiscal year (FY) (1 October through 30 September). While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated http://www.ecmra.mil/ with the data. Data for Air Force service requirements must be input at the Air Force CMRA link.

2.2.1.6 Notification of Terminations. Report any employee terminations to the CO within 7 business days after termination.

2.2.1.7 Strike Contingency Plan. Submit plan within 30 calendar days after transition start providing for continued support in the event of a labor work stoppage IAW CDRL A009. Notify the CO and PM at least 72 hours prior to implementing the contingency plan

2.2.1.8 Cooperation with other Contractors. The Contractor shall enter into a cooperative agreement with external Contractors IAW Associate Contractors Agreements (ACA) in Section H of the contract.

2.2.1.9 Drug Testing. Contractor employees shall be subject to substance abuse testing as a result of an AFI 91-204 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. Immediately submit all involved personnel to drug and alcohol testing following all Class A and B mishaps automatically, and Class C mishaps or other safety related incidents when directed by the Government. The drug screening process shall be documented in the Management Plan (Section A, Paragraph 2.2.4), and include a list of certified test facilities for each site that are available for testing. Testing facilities shall meet the requirements of Department of Defense Instruction (DoDI) 1010.16, Paragraph E1.11. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation IAW AFI 91-204.

The contractor will accomplish employee specified substance abuse testing at the contractor’s expense.

2.2.1.10 Tobacco Use On-Base. Contractor employees are required to follow tobacco use policies stated in AFI 40-102 and utilize only base designated tobacco areas for tobacco use.

2.2.1.11 Laws, Directives, and Regulations. Comply with the federal/state/local laws and MAJCOM regulations/directives in the jurisdiction where contractor personnel are performing duties.

2.2.1.12 Conflict of Interests. Do not employ any person who is an employee of the U.S. Government if the employment would create a conflict of interest, or the appearance of a conflict of interest.

2.2.1.13 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on any DoD installation.

Exception: All contracted personnel who maintain the privileges of retired, active duty, reserve or guard personnel who possess a valid Department of Defense identification (i.e.

non-contractor CAC), are exempted. Exempted personnel are authorized to possess and transport firearms, weapons, and ammunition in compliance with local Air Force Base policy and guidance. Any other exception to this policy (special events involving Rod & Gun Clubs, approved hunting areas, base sponsored/approved skeet shooting events) must be submitted and approved by the host base SFS.

2.2.2 Performance Management

2.2.2.1 Quality Management System (QMS). Develop, document, implement, maintain, and continuously improve a comprehensive, higher-level QMS ensuring compliance with all requirements of this PWS and Appendix G, Quality Management System. The contractor shall use and comply with the most current version of AS9100 or AS9110 QMS requirements. The contractor shall provide a monthly summary report to the PM and AMIC DRQA showing contractor status in meeting both internal and external metrics. This report is due NLT the 7th business day following the last calendar day of previous month.

2.2.2.2 Performance Evaluation. Contractor performance is subject to surveillance by a Government COR(s) to ensure compliance with PWS.

2.2.2.2.1 COR/CO Access. Allow COR/CO access to all work areas and data, provide support, and do not interfere with the COR and other designated personnel in the performance of their official duties. Permit the COR/CO, or authorized representative, access to all records, data, and facilities used in the performance of the contracted services. Access shall be provided as soon as possible. Time sensitive access to critical information or facilities will be provided immediately. Allow unescorted access to appropriately cleared personnel assigned to evaluate those areas for controlled and restricted areas.

2.2.2.2.2 Non-Conformance. Take immediate corrective action for all non-conformances identified during Government surveillance.

2.2.2.2.3 Audit Reports/Corrective Action Request (CAR). Upon receipt of an audit report and/or CAR, complete applicable sections of the CAR (or automated equivalent) and return it to the CO within time constraints issued by the CO. At a minimum, provide:

• Action taken to fix the problem (correction)

• Root cause analysis of the problem

• Corrective action on the root cause of the problem

• Action(s) taken to prevent recurrence to include the follow-up plan (how and when)

• Action(s) required by the contractor’s Quality Plan

• All supporting evidence to support actions taken such as updated manuals, instructions, procedures, etc.

2.3 Contractor Director of Maintenance/Deputy Director of Maintenance (DOM/Deputy DOM). The contractor shall identify a DOM and a Deputy DOM to serve as the interface between the Government and contractor. The DOM/Deputy DOM shall act on behalf of their company on matters relating to this contract and shall exercise management and operational control for all T-38 AMP performance IAW this PWS. The DOM/Deputy DOM shall be available during established normal duty hours. The DOM/Deputy DOM shall be available to respond within 2 hours to meet on the installation with Government personnel (designated by the CO) as required. The contractor shall provide DOM/Deputy DOM telephone numbers for contact outside of normal duty hours. As changes occur, new names and phone numbers must be submitted within three calendar days to the PM and the CO. After normal duty hours, the DOM/Deputy DOM shall be available within 3 hours to meet on the installation with Government personnel.

2.3.1 DOM Responsibilities. The DOM is responsible for the aircraft and equipment maintenance required to ensure execution of this PWS. Other responsibilities include:

• Performance management of QMS

• Ensure Operational Risk Management (ORM) is institutionalized within all contractor workplaces

• Ensure compliance with Occupational Safety and Health Administration (OSHA) regulations and AFI 91-203, Air Force Consolidated Occupational Safety Instruction

• Establish a radiation protection program IAW AFOSHSTD 48-9, Radio Frequency

Radiation (RFR) Safety Program, to include a personal exposure monitoring program

• Ensure compliance with all federal, state and local laws pertaining to environmental regulations and pollution prevention

• Ensure strict adherence to technical data and mandatory instructions

• Ensure effective management of the contractor training program

• Ensure maintenance is performed only by personnel who are trained, qualified, and certified as required through the Special Certification Roster (SCR)

• Ensure the SCR is reviewed quarterly by appropriate work center supervisors to verify entries are current and accurate, and prerequisites including applicable training, testing, evaluation, or other requirements for task certification have been completed

• Ensure standardization and enforcement of maintenance discipline.

• Ensure TOs are managed IAW TO 00-5-1

• Ensure aircraft/equipment forms are documented by the individual completing the task

• Review and provide input as required to the weekly, monthly, quarterly, and annual flying/test schedules

• Maintenance actions shall be documented IAW AFI 21-101 CAF SUP I and TO 00-

20-1

• Ensure all documentation required to support the Integrated Maintenance Data

System (IMDS)/Consolidated Automated Maintenance System (CAMS) or other required maintenance information system is accurate, up-to-date, and complete NLT the end of each shift

• Ensure the publication library or publication sets, including Technical Orders (TOs) are established and maintained

• Ensure effective engine management

• Coordinate FCF and Operational Check Flights performed at OLs with respective OG

CC

• Coordinate with the base fire department, safety, and airfield operations to ensure compliance with wing adverse weather procedures for protecting aircraft and equipment IAW AFI 91-203, Chapters 11 and 24, and local guidance

• Implement hangar queen program IAW AFI 21-101 CAF SUP I

• Establish MXG local manufacture procedures and controls

• Approve and publish In Process Inspection (IPI) listings every two years

• Develop impoundment program and ensure compliance with AFI 21-101 CAF SUP I

• Ensure protection of aircraft, equipment, and facilities, as required

• Is responsible for Transient Alert (TA) at Holloman and Whiteman and will establish procedures and furnish necessary personnel and facilities for handling transient aerospace vehicles to ensure servicing, inspection, and maintenance are consistent with the mission of each transient aerospace vehicle

• Ensure accurate information is communicated to the Government through directed meetings and reports. For meetings, ensure knowledgeable personnel of the information discussed are in attendance

2.4 Contract Administration. All program administration required to fulfill contract requirements is the sole responsibility of the contractor. Provide all data and information, including CDRL deliverables or contract requirements, to the Government in electronic format compatible with USAF approved Microsoft Office software Version 7 or higher unless otherwise directed by the Government.

2.4.1 Information Management. Establish an information management system/process to control, distribute, file, and suspense all maintenance reports, technical publications, and correspondence. Ensure disposition of records IAW Air Force Manual (AFMAN) 33-363, Management of Records, AFI 33-364, Records Disposition - Procedures and Responsibilities and AF Records Disposition Schedule located at https://www.my.af.mil/gcss-af61a/afrims/afrims/rims.cfm. All contractor-generated records, documents, databases, other electronic media, and associated papers shall become Government property and will remain in place upon contract termination or completion. Records, documents, databases, other electronic media, and associated papers shall be available for Government review at all times. They shall be easy to locate, easy to read, and shall be kept current. Provide correspondence and reports using official formats approved by Government. At the time of disposition, the contractor shall box, label contents, and turn over documentation to the

PMO.

2.4.2 Finance Management & Contract Cost Report. Provide a Service Contract Cost Performance Report IAW CDRL A002. Financial reports and invoices will be submitted to the PM and CO 30 days after contract start. Each subsequent submission will occur NLT than 5 business days after the end of the month, for the life of the contract. The Contractor shall invoice cost reimbursables within sixty (60) calendar days of the incurred cost to enable the Government to quickly match approved cost estimate amounts with actual costs incurred for the specific estimate.

2.4.3 Travel. All contractor travel required by the government shall be approved by the PM or CO. The PM can approve Contractor travel below $10,000; the CO must approve Contractor travel greater than $10,000. All Government-directed travel will be reimbursed as follows:

2.4.3.1 Air Travel. Commercial air travel is authorized for contractor personnel traveling between their normal work location and the location of Government directed deployments, meetings and conferences. Transportation costs may be based on actual costs incurred, on a mileage basis or on a combination thereof at the discretion of the CO.

The contractor is not authorized first-class airfare, and shall use economy/discount airfares. Costs incurred for lodging, meals and incidental expenses will be reimbursed to the extent they are reasonable for the travel location. The contractor is not authorized deluxe accommodations.

2.4.3.2 Rental Fees. The contractor is authorized rental fees and associated costs for not more than one midsize sedan per two employees per location during each cost-reimbursable travel period. Any deviation from this type of vehicle shall require prior approval by the CO before the contractor incurs any costs. The contractor shall take advantage of reduced weekly rates to the maximum extent possible.

https://www.my.af.mil/gcss-af61a/afrims/afrims/rims.cfm https://www.my.af.mil/gcss-af61a/afrims/afrims/rims.cfm

2.4.3.3 Negotiated Travel Costs. Reimbursable travel costs will be negotiated prior to commencement of each trip, unless exception is approved by CO. The contractor shall arrange employee travel, provide an initial estimate to the PM, and ensure travel expenses are reasonable. All travel cost estimates will be assigned a unique tracking number by the contractor. If the projected estimate amount billed exceeds 10%, the contractor will submit a revised estimate the day the discrepancy is discovered and receive Government approval prior to committing expenses. The contractor must provide detailed explanation and justification for the additional amount. The contractor shall reference the associated cost estimate control number for each invoiced item submitted under reimbursable CLINs. Receipts will be attached in Wide Area Workflow (WAWF) identifying actual costs.

2.4.4 Wide Area Work Flow (WAWF). The Government will provide WAWF instructions and training as necessary to the contractor for the implementation and use of electronic invoicing via WAWF.

2.4.5 Training Plan. Develop and provide a comprehensive training program to the PM at contract start to ensure a properly trained and qualified workforce is available throughout the life of this contract. The training plan shall document all procedures for training, qualification, and certification of employees prior to performance of assigned duties under this contract. These procedures shall include, at a minimum, the following:

• Management, supervisory, trainer, and employee responsibilities

• A description of how the Contractor will establish and ensure a fully qualified workforce throughout the life of the contract

• Specific methods and procedures regarding how training, qualification, and certification will be accomplished

• A description of training documentation and employee training records

• The number, position, and qualification of personnel to conduct training, qualification, and/or certification

• The anticipated number of personnel by position or level requiring training, qualification, or certification

• Task qualifications required for specific duty positions

• Specific milestones, frequencies, reoccurrences, and intervals as to when training, qualification, or certification of employees will take place

• The extent or level of training, qualification, or certification will be accomplished

• Quality Control process utilized to ensure compliance with established training procedures

2.4.6 Personnel Training Records. Develop and maintain individual training records to document experience, training, and test results. Document initial, recurring, and supplemental training accomplished in each employee’s training record. Maintain each training record at the individual’s work location. Make training records available to Government representatives through the COR upon request.

2.4.7 Government Directed Training. When commercial or military training is Government-directed, all training costs including tuition, per diem and travel will be submitted and reimbursed IAW PWS Section A, Para. 2.4.3.

2.4.8 Special Certification. The contractor shall designate personnel to perform, evaluate, or inspect work of a critical nature on a Special Certification Roster IAW AFI 21-101 CAF SUP I. The Contractor’s SCR will be reviewed and signed semi-annually by the DOM. This list shall be updated quarterly and readily available electronically. The DOM will ensure the Government COR have a current copy of the SCR. At a minumum the SCR tracked items will include:

• All Systems Red-X (no egress/welding/munitions)

• Red-X Down Grade

• Red-X by Specialty

• Exceptional Release (ER)

• Impoundment Authority

• Impoundment Release Authority

• All Systems IPI (no egress)

• IPI by specialty

• MICAP Approval

• CANN Authority

• Canopy Rigging

• Flight Control Rigging

• Landing Gear Rigging

• Throttle Rigging

• Installed Engine Run Certifier

• Installed Engine Run

• Uninstalled Engine Operations

• Uninstalled Engine Run Certifier

• Engine Trim Certifier

• Engine Blade Blending

• Flexible and Rigid Borescope Certifier

• Blade Blending Certifier

• Not Reparable This Station (NRTS) and Serviceability Tag

• Engine Flexible Borescope Inspections

• Weight and Balance

• TMDE Calibration Limitation Approval Authority

2.4.9 Maintenance Management Indicators Reporting. Provide aircraft/equipment status and maintenance management information as required below. The Contractor shall coordinate with the Government on the required content and format of the data before the start of the contract performance period. Any additional specific data requirements and reporting frequency will be identified in applicable sections of mandatory publications listed in Appendix B, Contract Data Requirements List and Appendix C. At a minimum, provide the following data CDRL A0011.

• Status of performance for Service Summary Metrics - weekly & monthly

• Time Distribution Interval (Phase time) - weekly & monthly

• Status of active TCTOs - monthly

• Paint Scoring - Every 180-days

• Aircraft Flow Time at CRF - daily

2.4.10 Operating Instructions (OIs). The contractor shall develop, implement and maintain site-specific and technical OIs delineating contractor policies and procedures to fulfill PWS requirements. Submit initial OIs 30 calendar days after contract start. Route all initial or revised OIs through Flight Chief COR to the PM for Government review. OIs shall be considered an integral part of this contract and, as such, are subject to acceptance by the PM. OIs shall not contain proprietary data and its use shall be controlled IAW Government Purpose License Rights. Upon written notice of non-acceptance, the contractor shall address PM comment(s) and resubmit subject OI for further Government review within 10 calendar days. OIs shall be directive in nature and will be used by the Government to validate PWS compliance, and shall be IAW CDRL A003. Approval is the responsibility of the DOM.

The contractor shall review OIs annually for currency.

2.5 Environmental, Safety and Occupational Health (ESOH).

2.5.1 ESOH Program. Develop and implement an Environmental Safety & Occupational Health Program. Develop, implement, and maintain base-specific Safety and Health Plan IAW CDRL A007. Establish a safety program for employees compliant with OSHA (Public Law 91-596) and OSHA Standard 29 CFR 1910, including applicable DOD and Air Force Safety Guidelines, required to protect Government resources and the general public.