FOL_PWS(13Sep13)DRAFT.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR THE

FORWARD OPERATING LOCATION – BASE OPERATING SUPPORT (FOL-BOS)

(October 2014)

TABLE OF CONTENTS

SECTION A DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK

2.0 PROGRAM MANAGEMENT

SECTION B SERVICES SUMMARY

SECTION C GOVERNMENT-FURNISHED PROPERTY AND SERVICES

SECTION D GENERAL INFORMATION

1.0 TRANSITION

2.0 CONTRACTOR PERSONNEL

3.0 HOURS OF OPERATION

SECTION E APPENDICES

SECTION A

DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK.

1.1. Mission. United States Air Forces Southern (USAFSOUTH), the designated air component of US Southern Command (USSOUTHCOM), provides base operations support (BOS) at forward operating locations (FOL) to permanently assigned personnel and equipment, and facilities; to deployed aircraft, personnel and equipment conducting USSOUTHCOM, Department of Defense (DoD), U.S. State Department, and multi-counterdrug agencies counterdrug surveillance missions in the Caribbean and Central and South American theaters. The contractor is to provide BOS at FOLs in support of aerial counterdrug surveillance operations, mission planning, and execution.

1.2. Scope. The contractor shall comply with the responsibilities, policies and directives outlined in this PWS. The contractor shall be capable of supporting up to 6 aircraft at all times in any combination of United States Air Force (USAF) E-3, KC-135 and C-17, US Navy P/EP-3, and United States Coast Guard (USCG) HC-130 or equivalent aircraft type/size. In addition, the contractor shall be capable of supporting an aircraft surge when directed for a limited period. Surge is considered as 7-8 aircraft for up to 90 consecutive days in a fiscal year, and 9 aircraft for up to 30 consecutive days in a fiscal year. The contractor shall be capable of supporting up to 300 personnel at all times. The contractor shall be capable of supporting between 301-400 personnel for up to 120 consecutive days in a fiscal year. In addition, the contractor shall be capable of supporting between 401-450 personnel for up to 45 consecutive days in a fiscal year. The contractor shall also be responsible for program management and mission support. Support functions include: aircraft support equipment/servicing; maintenance and repair (M&R) of all Government furnished property and facilities (GFP/F) while meeting environmental compliance requirements; civil engineering support for facility sustainment, restoration, and maintenance, fire protection, utilities, environmental, and operations; communications support of network infrastructure, wireless systems, transmissions, information, and planning; logistics support of vehicle operations, fuels, supply chain and traffic management; services support of lodging and custodial; and operations support; airfield management; airfield operations and management. The contractor is encouraged to use the latest technology, innovations, and commercial practices to keep Government assets in serviceable condition as determined by the Government. Any new process innovations during contract performance shall be submitted to the HQ Air Combat Command (ACC) Acquisition Management and Integration Center (AMIC) Contracting Officer (CO) if possible while meeting the minimum requirements of the PWS.

1.3. Locations. BOS locations are at Hato International Airport (IAP), Curacao and Reina Beatrix IAP, Aruba. At Aruba, support requirements are detailed in PWS Section A, paragraph 5 and performed by the contractor executing blank purchasing agreements. An option exists to increase BOS requirements at Aruba for the life of this contract.

2.0. PROGRAM MANAGEMENT.

2.1. U.S. Government.

2.1.1. AMIC. Located at Langley AFB, VA and HQ ACC AMIC/PKB is the CO for this contract, and HQ ACC AMIC/PMSF is the Program Manager (PM) for this contract.

2.1.2. 612 Theater Operations Group (TOG). Located at Davis-Monthan AFB, AZ and is the customer for this contract. 612 Support Squadron (SPTS) which is subordinate to 612 TOG, coordinates all requirements and actions required at USAFSOUTH/12 AF.

2.1.3. 612 SPTS PC9500 Program Manager. Responsible for establishing and consolidating USAFSOUTH FOL-BOS requirements and funding and executes contract requirements through AMIC.

2.1.4. 612 TOG, Det 2 Commander (Dual-hatted as 429 Expeditionary Operations Squadron (EOS)) and will be referred to as FOL/CC throughout this PWS. Located at Hato IAP, Curacao and serves as the site single point of contact (POC) for all contractor support activities and coordinates with the host nation.

2.2. Contractor.

2.2.1. Program Management. Provide support to accomplish the FOL-BOS support requirements during peacetime, exercise and contingency events as identified in this PWS. Provide effective program management and leadership for contractor personnel. Meet with AMIC personnel within 24 hours of request.

2.2.2. Site Management. Provide effective site management services, leadership for contractor personnel, and be responsible for execution of all contracted FOL BOS site activities as defined in this PWS. Serve as single point of contact for all contractor support activities on a daily basis. Attend recurring staff meetings and brief FOL/CC on support operations status.

2.2.3. Human Resources. Provide overall management, supervision, personnel, and services necessary to execute requirements at the FOL sites.

2.2.4. Key Personnel. Provide qualified key personnel to fill designated key positions in accordance with (IAW) Appendix N.

2.3. Problem Management. Identify, document, and notify the government of actual or potential contractor program management problems and deficiencies, and report unresolved problems to the CO and government PM. Report site-specific problems affecting mission accomplishment or contractor performance to FOL/CC and government PM within 12 hours; resolve at local level whenever possible.

2.3.1. Corrective Actions. Perform corrective actions for all identified contractor program management problems and deficiencies IAW time frames specified by CO.

2.4. Requests. Routinely provide information and/or recommendations on support and related functions to various agencies or higher headquarters as requested by the CO, PM or 612 SPTS. The contractor can expect 10 Requests for Information (RFI) per year; an RFI may consist of a PowerPoint presentation (4-15 slides), word document (2-5 pages), and/or response to an e-mail. The RFI may require site opening/closing evaluations, surge support estimates, repair of an asset, add/change to preventive maintenance inspection (PMI) requirements, basic management and program status, measurement and analysis (particularly in areas like work breakdown structure), cost reductions, and/or manpower shifts.

2.5. Meetings. Attend and support meetings and conferences convened at the direction of the CO. The Government will reimburse the contractor for any Government directed travel to support conferences, meetings, and reviews. Travel will be reimbursed IAW Section H of the contract.

2.5.1. Recurring Meetings. Attend and support quarterly Program Management Reviews (PMR) hosted by 612 TOG, and management meetings with the PM and CO. Submit agenda items to the PM when requested.

2.6. Operations Tempo Increases. The contractor may be directed by the CO to support operations tempo increases caused by surges, disasters or special events as requested by the FOL/CC. These increases will be negotiated on an as needed basis.

2.7. Compliance Requirements. Comply with applicable U.S. and Host Nation (HN) laws, business practices, and restrictions as they pertain to management and execution of this contract.

2.7.1. HN Hiring. Support HN hiring laws, preferences, and training requirements.

2.8. USAF/DoD Systems. Use the following USAF-specific applications and systems to manage AF resources: Standard Base Supply System (SBSS)/Enterprise Solution-Supply (ES-S), AF Equipment Management System (AFEMS), Master Item Identification Control System (D043), DLA Electronic Turn In Document (ETID), Cargo Movement Operations System (CMOS), and Trusted Associate Sponsorship System (TASS), Synchronized Predeployment and Operational Tracker (SPOT), Joint Knowledge Online (JKO), Work Order Management System (WOMS), Remedy Services Management Suite, Integrated Maintenance Data System (IMDS)-CE, Automated Civil Engineering System-Fire Department (ACES-FD) and Real-Time Automated Personnel Identification System (RAPIDS).

2.9. Plan Updates. Participate in annual updates to site level plans with technical assistance as necessary. This includes:

2.9.1. ESP. An ESP identifies resources and capabilities of a location by functional area. Assist in the development and annual updating of site-specific ESP information to 12 AF/A4R when there has been a change to resources and capabilities at the location or upon request. When requested, provide information on equipment serviceability and availability, terrain, AF and HN resources, and infrastructure at a specific location.

2.10. Data Management System (DMS).

2.10.1. Management Information System (MIS). The contractor shall provide access to a Computerized Maintenance Management System (CMMS) and program management information through a contractor website. The contractor shall provide remote system access to Government-authorized users with individualized log-ins and provide training on how to access and retrieve data. The contractor shall coordinate with the Government on the content and format of the data. All data shall be accurate and updated within two business days of occurrence, and all data shall be maintained for the life of the contract. The Government shall retain ownership of all records generated in the performance of this contract, and the data shall be provided to the Government, in a format specified, upon request and at the end of the contract. The contractor shall populate the system with all open work orders and requisitions no later than 30 days after contract start. The Government will provide this data at transition and update this data at contract start. The contractor shall maintain all publications in electronic format; any “hardcopy only” publications shall be converted to an electronic format unless restricted by copyright or security. Electronic library shall be included in the MIS. The contractor shall provide access to:

· Program Management

· Maintenance Management

· Contract Data Requirement Lists (CDRL)

· Civil Engineering (CE)

· Configuration Management (hardware/software and report format)

· Communications and Information Systems Installation Records (CSIR)

· Logistics

· Temporary Duty (TDY) Housing

· Quality Assurance/Control

· Administrative/Information Management (IM)

· Metrics

· Library Listing

· Training Records

· Official Correspondence (to include correspondence log in Microsoft (MS) Excel)

· Operation Instructions (OIs) and Standard Operating Procedures (SOPs)

· Airfield Inspections and Checks

2.10.2. CMMS. Provide access to the maintenance management (work order status and tracking, maintenance history, and preventive maintenance), supply management, asset management, inventory control, and purchase orders), and metrics/Key Performance Indicators (KPI). The system shall support ad-hoc queries executed by the Government, providing details or summaries of maintenance and logistics activities. The Government shall have a minimum of four concurrent seats read access to the CMMS system.

2.10.3. CDRLs. Make all current and archived/historical CDRLs available in the MIS and also provide via other means if directed to do so in the Block 16 of each CDRL. The contractor shall notify those on the distribution list in Block 14 of each CDRL via e-mail when a new CDRL is posted to the MIS.

2.10.4. Metrics. Develop, maintain, and analyze achievable metrics for assigned FOL requirements IAW Appendix D, and continually explore opportunities for process improvements. Provide the Government access to the metrics via DMS.

2.10.5. System Population. Populate the system with Government provided data within 30 days of contract start. The Government will provide the data in Microsoft format.

2.10.6. Compatibility. For general correspondence use software compatible with Microsoft Office and for documentation of systems use Adobe Portable Document Format (PDF). Ensure all contractor data exchange is via electronic means, unless prior CO approval is received for hard copy transmission.

2.11. Maintenance Management.

2.11.1. Maintenance Control Plan (MCP). Develop, implement, and maintain a MCP IAW CDRL A001.

2.11.1.1. Documentation. The MCP shall document all scheduled and unscheduled C4I, Civil Engineering (CE), Real Property (RP), Real Property Installed Equipment (RPIE), Equipment Authorization Inventory Data (EAID), Real Property Similar Equipment (RPSE), Aerospace Ground Equipment (AGE), and vehicle maintenance activities required to support mission requirements. Maintain required maintenance records and forms.

2.11.1.2. Preventive Maintenance Program. Provide a comprehensive, site-specific, preventive maintenance program to identify all preventive maintenance required to safeguard and extend the efficient and effective lifespan of US-owned GFP/F. Derive and cite guidance for applied preventive maintenance tasks, inspections, frequencies, standard hours, and material requirements from Technical Order(s) (TO), Government regulation(s), directive(s), UFC or Industry Standards, manufacturers’ recommended maintenance procedure(s), or commercial manual(s) or as local conditions dictate for each item. Revise the Preventive Maintenance Inspection (PMI) program when changes occur to GFP/F. Maintain completion dates IAW submitted schedules. Unless the manufacturer or other governing regulation specifies a more stringent standard, a ten percent (10%) deviation will be allowed from each scheduled PMI date. The number of days will be rounded up so that, for example, a weekly PMI will have a one-day variance or a monthly would have three days. The contractor shall adhere to the PMI schedule and base the next PMI due date on the scheduled due date and not the date accomplished so long as it was accomplished within the allowed variance. (I.e. A 7-day PMI is due on 1 May; it is due again on 8 May regardless of actual completion date. Based on requirements the contractor could complete the PMI on 30 Apr, 1 May, or 2 May [10% deviation]; however, the next PMI is still due on 8 May.) Advise the Government of conflicts/ambiguities in the documents. For TO corrections, submit AFTO Form 22, Technical Manual Change Recommendation and Reply, IAW TO 00-5-1.

2.11.1.3. Corrosion Control. Contract locations are in a severe marine environment. Implement and maintain an aggressive corrosion control program for all Government Furnished Equipment and Facilities to prevent corrosion and its resulting damage. Procedures shall be IAW industry standards for this environment such as from the Society for Protective Coatings (SSPC) and manufacturer guidelines, whichever is more stringent. All Preventative maintenance and Corrective Maintenance (CM) shall be performed and documented IAW the contractor’s MCP.

2.11.1.4. Deviations. Propose deviations to maintenance procedures within the MCP as cost saving initiatives or enhancements to mission accomplishment. These procedures include deviations from preventive maintenance requirements when supported by technical analysis, test results, and documented conclusions. Obtain approval from the PM and CO for proposed deviations from preventative maintenance requirements prior to implementation.

2.11.2. Testing. Service and functionally test all equipment after completion of repairs, and prior to releasing for use or returning to storage.

2.11.3. Equipment and Component Warranty Management. Manage active warranties and provide a current list of active warranties to the Government upon request. Assume the burden of fees or charges incurred due to mismanagement. Incorporate warranty of equipment into the preventive maintenance program and ensure it is incorporated in the maintenance management information system.

2.11.4. Test Measurement and Diagnostic Equipment (TMDE). Calibrate and maintain all TMDE IAW TO 00-20-14, and adhere to the calibration intervals published in TO 33K-1-100-1 and TO 33K-1-100-2. Ship all TMDE to Davis-Monthan AFB, AZ for calibration. If calibration services are required from sources other than AF PMELs or the AF Primary Standards Laboratory, obtain approval through HQ ACC AMIC/PMSP.

2.11.5. Time Compliance Technical Orders (TCTO). Accomplish TCTO IAW TO 00-20-1.

2.11.6. Customer Service. Provide single-point customer service for all functions.

2.11.6.1. Service Call. Provide site operations and service call functions during normal duty hours. During normal duty hours, a telephone line shall be manned and dedicated to receive customer service call requests. Provide emergency response service capability after normal duty hours to support mission requirements.

2.11.7. Scheduling. Schedule work to minimize disruption to mission requirements.

2.11.8. Education. Educate customers on the BOS contractor’s in-house job order and work request process.

2.11.9. Customer Notification. Notify effected personnel when any activities affect facility, equipment, and/or utility operations. Provide job order and work request status to customers as requested/required.

2.11.10. Disruption of Services. Coordinate scheduled service disruptions with FOL/CC and mission-critical customers prior to site-wide notification. Provide notification to FOL/CC at least five working days prior to disruption. Give two working days’ notice to Security Forces, Fire Protection, Communications, Airfield Operations, and Flight Surgeon for service disruptions (i.e., site power outages, blocked access, and pest or herbicide spraying). Scheduled disruptions shall provide the least amount of customer inconvenience. Notify FOL/CC and affected customers of expected downtime due to emergency disruptions.

2.11.10.1. Customer Coordination. Coordinate routine work and facility inspections with facility manager No Later Than (NLT) two working days before work is scheduled.

2.11.11. Work Priorities. The MCP shall include procedures for scheduling and performing emergency, urgent, and routine (CM) as follows:

2.11.11.1. Emergency CM. Execute corrective actions and repairs to preserve mission capability and to protect and preserve equipment, C4I, CE, RP, RPIE, RPSE, AGE, vehicles or correct life threatening conditions. Emergency maintenance examples include, but are not limited to: providing security to areas subject to compromise, protecting high-value property and equipment, utility failure, fire hazards, environmental hazards, security alarm system failure, broken locks, broken windows, pavement obstructions, broken water lines, or sewer backups. Scope shall be limited to work necessary to eliminate the emergency condition (i.e., investigation and temporary repair, except where permanent repair is more practical). Initiate emergency actions within 30 minutes of notification during duty hours and within one hour during non-duty hours. Alleviate emergency conditions within 24 hours of notification of incident unless a waiver has been obtained from the FOL/CC. Once the emergency condition has been alleviated, the condition shall be re-categorized as urgent or routine (if applicable).

2.11.11.2. Urgent CM. Execute corrective actions for scheduled and unscheduled maintenance/repair actions. Urgent maintenance is classified as maintenance actions performed to correct or prevent a condition that threatens personal safety, equipment or facilities, or mission requirements. Initiate urgent actions within 30 minutes of notification during duty hours and within two hours during non-duty hours. Complete urgent work within five days of notification of incident or receipt of materials unless a waiver has been obtained from the FOL/CC.

2.11.11.3. Routine CM. Routine CM. Execute corrective actions for all other conditions. Routine maintenance is classified as scheduled and unscheduled maintenance actions performed to restore normal operating conditions. Initiate routine actions within five days of notification and alleviate condition within 45 calendar days unless a waiver request has been submitted through the AMIC COR team and approved by FOL/CC. This waiver process is intended to account for commander-directed reprioritization for mission related taskings or circumstances that effective planning and scheduling could have avoided. This 45-day period includes time for researching and establishing the vendor for parts/materials and coordinating the procurement until the purchase order is established, but does not include the period when parts/materials are actually on backorder. The 45-day clock resumes when the parts/materials have been received by the site. The actions of ordering the parts/materials as well as the processing of the delivered items to the functional team responsible for repair shall be managed by the contractor so that the overall 45-day standard will be met. The government recognizes that factors outside the contractor’s control impact the process of vender procurement and delivery so that time period does not count toward the 45-day suspense. C4I response time shall be 24 hours from notification of condition unless otherwise directed by the FOL/CC.

2.12. Financial Management.

2.12.1. Firm Fixed Price/Cost Schedule Status. Provide the Government all invoices monthly, and a Cost/Schedule Status Report that identifies cost data by category for: cumulative expenses, total budget, budget remaining, percent used, and remaining fiscal year (FY) cost projections. Address funds status for each Contract Line Item Number (CLIN) and relate status to public vouchers. Include cost data relating to the following categories: purchased materials and supplies, purchased services, general and administrative expenses including any sponsor fee as applicable and management reserves. Include an annual report of all host country customs duties, taxes, excise, bonds, licenses and other restrictions or charges paid on property and services.

2.12.2. Ancillary Report. Submit Ancillary Report identifying expenses incurred by deployed aviation units IAW CDRL A002.

2.13. Information Management.

2.13.1. Administrative Services. Provide administrative support and work group center duties for each FOL/CC and detachment staff. Examples include, but are not limited to: typing, filing, suspense’s, uploading new software, and keeping printers and copiers serviced. Provide administrative support for all contracted activities.

2.13.2. In-processing/Out-processing. In-process and out-process permanent and temporary duty (TDY) personnel using FOL/CC established procedures. FOL permanent party members will have completed most military-unique processing actions at base of administrative assignment.

2.14. Operations Security (OPSEC) Program. Establish and maintain an OPSEC program to mitigate risk to FOL operations and support. Report to the Government any information or circumstances that may pose a threat to the security of Department of Defense (DoD) personnel, contractor personnel, resources, and classified or unclassified defense information. Ensure immediate supervisor briefs OPSEC reporting procedures to new contractor employees during initial training and orientation.

2.15. Safeguarding Classified Information. Establish a daily classified information receipt and transmittal process for secure communications with the Government.

2.16. Freedom of Information Act (FOIA). Establish and maintain a FOIA program IAW DoD 5400.7-R, Chapter 4.

2.17. Library. Establish, control, and maintain a library containing copies of, or electronic access to, all contractor prepared or acquired TOs, publications, manuals, Operating Instruction (OI)s, special publications, agreements, leases, commercial publications, technical drawings, as-built drawings, computer programs, computer program documentation, forms, safety and environmental publications, and training materials and other contractor developed products. AF publications available electronically are located at (http://www.e-publishing.af.mil). AF TOs available electronically are located at (https://www.my.af.mil/etims/ETIMS/index.jsp).

2.18. Technical Order Distribution Office (TODO). Establish, control, and maintain business practices and responsibilities for operation and management of the TO system IAW AFTO 00-5-1. The TODO office must have a computer with a .mil (military) domain to access applicable TO(s).

2.19. Protocol. Provide comprehensive protocol services. Examples include development of Very Important Persons (VIP) itineraries, quarters and transportation arrangements, tours, and briefings. Use AFPAM 34-1202, Guide to Protocol, for guidance with providing protocol services. Development of itineraries and protocol services will be coordinated with and approved by the FOL/CC.

2.20. Physical Security. Safeguard all U.S. government-owned facilities, infrastructure, government-furnished property, and equipment provided for contractor use. Comply with all applicable government property security requirements IAW FAR 45.5 and 429 SFOI 31-1.

2.21. Vulnerability Assessments (VA). Provide functional area assistance to Air Force Security Forces to support annual installation Vulnerability Assessment requirements. Functional area Chiefs will provide information for the VA report compiled by the Air Force Security Forces Anti-Terrorism Officer (ATO).

2.22. Key Control. Establish and implement control procedures to account for government-issued keys. Include key control procedures in the Quality Management System (QMS). Report any lost, stolen or duplicated keys to FOL/CC. In addition, report any loss of master keys to the CO. FOL/CC approves all replacement keys with the exception of master keys which will be approved by the CO.

2.22.1. Key Replacement. In the event keys, other than master keys, are lost, stolen, or duplicated, the contractor may be required, when directed by the CO, to re-key or replace the affected lock or locks without labor cost to the government. In the event a master key is lost or duplicated due to contractor neglect, replace all locks and keys for that system at the contractor’s expense.

2.22.3. Lock Combinations. Control access to all government-provided lock combinations to preclude unauthorized entry. The contractor is not authorized to record lock combinations without approval from the CO. Records with written combinations for authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the secure storage containers. Change combinations to locks and safes whenever an individual knowing the combination no longer requires access. Containers used for Communication Security (COMSEC) shall adhere to 12 AF COMSEC policy.

2.23. Contractor Security.

2.23.1. Identification. Ensure on-site contractor employees wear clothing appropriate for the tasks assigned and display the name of the company. Employees shall wear photo identification badges to include any badging required to operate on the commercial airfield.

2.23.2. Escorting. Contractor personnel without approved background checks shall be escorted within controlled and restricted areas IAW AFI 31-101, paragraphs 9.11, 9.12 and 22.2 and 429 SFOI 31-1. Contractor shall provide four local national escorts with a supervisor between 0730 and 1630 hours, Monday-Friday to support PWS requirements to include 332 projects. The Government will provide training and communications necessary to support escort requirements.

2.23.3. Credentials and Permits. Ensure contractor employees obtain work credentials or work permits and site-specific identification badges, as required by HN and local authorities.

2.23.4. Personnel Security. Ensure personnel have passed local background checks or are escorted prior to starting work IAW Appendix M.

2.23.5. Site Security Manager. Appoint a site security manager to administer the FOL Visitors Group Security Agreement (VGSA) IAW Section H of the contract. The security manager shall provide employees with training required by DoD 5200.1-R, Chapter 9, AFPD 31-4, and AFI 31-401. Provide initial and follow-on training to all contractor personnel.

2.23.6. Common Access Card (CAC). A CAC is required to access any USAF .mil network. Ensure all employees that require access to this secure network complete and possess necessary Government documents prior to obtaining a CAC. Once a CAC is issued, ensure employees maintain current and valid CACs. The Contractor will issue all cards. Establish and maintain SPOT System, CVS and background security checks on personnel.

2.23.7. Retrieving Identification Media. Retrieve all identification media, including vehicle passes, from employees upon termination of employment; provide security termination briefings IAW DoD 5200.1-R. Section C9.5, and AF Form 2587 IAW AFI 31-401, Section 8E.

2.23.8. Weapons, Firearms, and Ammunition. Contractor employees shall not possess weapons, firearms, or ammunition on themselves, or within any vehicle, while within U.S.-controlled areas.

2.24. Computer Security. Ensure all contractor-hired personnel obtain a favorable National Agency Check (NAC) and complete the IA Awareness Computer-Based Training (CBT) prior to gaining access to “.mil” or “.smil” (Secure .mil) domains IAW AFMAN 33-282, AFMAN 33-152 and AFI 33-115, Vol.2, Chap 5. The CBT is located within the AF Portal (https://www.my.af.mil/faf/FAF/fafHome.jsp). Additional user training may be developed locally to reflect local needs and concerns.

2.25. Environmental, Safety & Health (ES&H) Program. Develop and implement an ES&H Program.

2.25.1. Environmental Protection Program (EPP). Develop, implement, and maintain FOL site-specific EPP IAW CDRL A003. Provide an annual report IAW CDRL A004 which contains an overall status of the environmental program at the Curacao FOL to include events and actions from the current fiscal year. The intent is to provide USSOUTHCOM the situation awareness of program's compliance with directives and also areas of potential concern.

2.25.1.1. Spill Notification. Notify the FOL/CC and CO of all pollution incidents IAW CDRL A005.

2.25.1.2. Pesticide and Herbicide Reporting and Use. Chemical use will be reported to the Contracting Officer at the end of each month on DD Form 1532 or computer generated equivalent. This reporting will be included in the monthly work status report IAW CDRL A019.

2.25.1.3. Contractor Liability. The contractor shall be liable and responsible for non-compliance of ES&H provisions in this PWS, and pay all fines and fees resulting from improper contractor actions or procedures.

2.25.2. Safety and Health (S&H) Program. Establish responsibilities and procedures required to effectively administer the Ground, Flight, and Weapons Safety programs. Attain program objectives through conformance with Air Force Occupational Safety and Health (AFOSH), Occupational Safety and Health Administration (OSHA), Air Force Instructions, executive orders, TOs, USAF directives and all host nation ES&H requirements. Inform all personnel assigned or attached to FOL sites on all safety mandates.

2.25.2.1. Safety & Health Plan (S&HP). Develop, implement, and maintain an S&HP for all FOL safety and health procedures IAW CDRL A006.

2.25.2.2. Safety Library. Establish and maintain a safety library containing all applicable AF S&H standards, instructions, directives, TOs, and applicable OSHA directives listed in Appendix C. This library can be part of the overall library requirements for the contract.

2.25.2.3. Notification. Notify the FOL/CC of all reportable mishaps and events (as defined in AFI 91-204, Chapter 1) involving Government or Contractor personnel, AF assets, or AF operations, which result in injury, illness or damage. Notify the Government of all reportable mishaps and events IAW CDRL A007. Establish internal mishap/event notification procedures and brief all personnel. Document the mishap/event notification briefing as part of the initial safety investigation.

2.25.2.4. Reporting. Document and report all reportable mishaps/events on ACC Form 164. The completed form will be signed by the FOL/CC. Provide a copy of all reportable mishap/event reports IAW CDRLs A007. Report injuries to Contractor personnel IAW OSHA standards. Maintain copies of all reportable mishap/event reports for one year. Provide mishap/event metrics and/or trend analysis to the Government when directed by the CO.

2.25.2.5. Investigation. The Government is responsible for investigating Class A & B mishaps involving military personnel, AF assets, or AF operations which result in injury, illness, or damage. Cooperate fully and assist government personnel in any government mishap investigation until released by the mishap investigation authority. The contractor shall investigate Class C and below mishaps involving military or contractor personnel, AF assets, or AF operations which result in injury, illness, or damage. Conduct a thorough safety investigation of the mishap and submit a written final report to the FOL/CC within 15 business days with follow-up reports submitted as necessary. Contract employees are subject to drug testing following a Class A, B, or C mishap.

2.26. Progress, Status, and Management Report. Submit Progress, Status, and Management Report IAW CDRL A008.

3.0. OPERATIONS SUPPORT.

3.1. Airfield Support.

3.1.1. Airfield Liaison. Provide sufficient manpower to perform oversight and coordination of airfield operations and services with minimum qualifications as depicted in Appendix M and training IAW AFI 13-204, Vol 1 Chapter 7. Administer services to ensure a safe, efficient and effective airfield environment for FOL operations IAW AFI 11-201, AFI 11-208_IP, AFI 11-218 AFI 13-204, Vols 2 and 3, AFI 13-213, and AFI 91-202. Ensure minimum daily inspections and checks of the airfield IAW AFI 13-204, Vol 3. Coordinate with airfield support entities, such as civil engineer, safety, maintenance, transportation, command and control, air traffic control, and emergency response agencies, in order to support aircraft operations and correct deficiencies on the airfield. Liaise between FOL site and host nation airport, serve on boards and airfield related forums and brief airfield management services, as required. Provide input, guidance and solutions at meetings concerning U.S. owned facilities and areas, air operations and airfield construction projects. Other airfield management requirements include, but are not limited to, Foreign Object Damage (FOD) management, BASH response and mitigation, Airfield Driving program management, Airfield and Airspace Waiver coordination, Mission Planning Support, disseminating and tracking Notices to Airmen (NOTAMs), and providing Flight Information Publications (FLIP). For duty position specific responsibilities, refer to AFI 13-204, Vol 3, Chapter 15.

3.1.1.1. Airfield Management Plan. Develop and implement an Airfield Management Plan IAW CDRL A009. Monitor and verify the state of the airfield environment using applicable policies in the Unified Facilities Criteria (UFC) 3-260-01 and AFI 13-204, Vols 1, 2 and 3, other applicable UFCs and Advisory Circulars, and host nation requirements. Advise FOL/CC of discrepancies and impacts to the safe operation and maintenance of the airfield and airfield related facilities. Advise FOL/CC of any operations or contingencies that affect/impact FOL operations and mission.

3.1.1.2. Airfield Inspections and Checks. Conduct required daily airfield inspections to keep the airfield environment safe and operable IAW AFI 13-204, Vol 3 Chapter 17 and Attachment 10. Routine daily airfield checks include, but are not limited to, Airfield Lighting Systems checks, FOD checks, runway surface condition checks, and BASH checks. Ensure personnel are fully trained and task certified IAW contractor’s training plan prior to performing airfield inspections and checks. Document and maintain all inspection results in the contractor DMS for the life of the contract. Ensure discrepancies identified during inspections are tracked and monitored until corrected. Immediately report unsafe conditions to FOL/CC and host nation/Curacao Airport Partners (CAP). At a minimum, brief FOL/CC weekly on results of airfield inspections.

3.1.1.2.1. Airfield Lighting Systems Checks. Develop and maintain reliability inspection and lighting outage reporting procedures for airfield lighting systems. Reporting procedures shall ensure outages are reported to the host nation airfield manager. Include a chart depicting the number of lights associated with each lighting system. Conduct airfield lighting system inspections daily IAW AFI 13-204, Vol 3 Chapter 17. Use criteria in International Civil Aviation Organization (ICAO) Annex 14, Vol I, Doc 9157, Part 4 and AFI 13-204, Vol 3 Attachment 11 to determine if any identified outages render the system unusable. Report all RAMP lighting outages and any airfield system outages to FOL/CC and advise U.S. aircrews. If required, coordinate with FOL/CC for outside assistance to correct deficiencies. Publish NOTAMs and notify Air Mobility Command (AMC) AOS/OL-J TERPS (Terminal Instrument Procedures) when number of lighting outages renders a specific lighting system unusable.

3.1.1.2.2. FOD Checks. Act as the FOD program manager for the FOL RAMP. Provide a FOD control/prevention program to eliminate hazards to aerospace equipment and aircraft which includes the maintenance requirements found in PWS paragraph 4.2.1.4.2. Ensure FOD checks are performed daily, and all FOD is removed. Provide easily accessible FOD containers at strategic locations in U.S. owned areas and track contents for trend analysis. Investigate each case of FOD to determine cause. Provide this data with the weekly airfield update to FOL/CC. Establish vehicle FOD check points at entrances to the flight line under U.S. control. Place frangible “STOP/CHECK FOR FOD” signs at check points as required. Coordinate with FOL/CC to schedule and accomplish routine FOD sweeps/walks.

3.1.1.2.3. Runway Rubber Inspection. Advise FOL/CC on the need and desired schedule for runway rubber removal and painting. Maintain schedule for recurring runway rubber removal and painting. Coordinate runway rubber removal and painting schedules and work with host nation/CAP.

3.1.1.3. Airfield Construction, Maintenance and Repair. Coordinate on airfield construction plans and monitor all airfield construction, maintenance and repair activities IAW AFI 13-204, Vol 3, paragraph 15.1.1.3.38. Attend pre-construction meetings and participate in construction projects from planning phase through completion. Review all proposed construction projects. Projects shall not permanently violate any (ICAO & UFC) airfield criteria. Advise FOL/CC on impacts to airfield operations. Monitor and inspect on-going airfield construction, repair, and maintenance activities for safety and compliance. Advise FOL/CC on any safety or operational issues with these activities. Ensure construction areas are marked for day and night operations and place barricades IAW Engineering Technical Letter (ETL) 04-2 and UFC 3-260-01.

3.1.1.4. Waivers. Coordinate on waiver requests that affect airfield and airspace criteria IAW AFI 13-204, Vol 3 paragraph 15.1.1.3.37 and UFC 3-260-1, Appendix B, section 1 and 14. Review, validate and sign all temporary construction waivers. Ensure HN/CAP is aware of any violations (temporary or permanent) to HN airspace (imaginary surfaces) and/or airfield requirements. The approval authority for all temporary pre-construction waivers that solely affects the FOL Ramp is the FOL/CC. Do not authorize an airfield construction project to start unless a temporary waiver has been approved by FOL/CC. Maintain a current copy of all approved airfield/airspace waivers (e.g., temporary construction, signs, markings, lighting, weight bearing capacity, imaginary surfaces, etc.) on file and ensure the FOL leadership/staff/COR and anyone that conduct airfield inspection/checks have access to all airfield waivers.

3.1.1.5. Airfield Driving Program. Develop, revise, maintain, manage and enforce an airfield driving program for all FOL assigned or responsible personnel IAW Host Nation requirements, AFI 13-204, Vol 3 paragraph 4.1.2.1, and AFI 13-213 paragraph 2.8 and Chapter 3 to permit personnel to drive on the airfield and/or ramp only. This program is critical to the safe operations of vehicle, aircraft and pedestrian movement on and around the airfield environment. Report airfield driving violations and any known or suspected violations within the controlled movement area to FOL/CC.

3.1.1.6. Mission Planning Support, NOTAM, and FLIP. Establish and maintain a mission planning area at the FOL for use by deployed operators. Provide at least one telephone with DSN. Provide at least one personal computer and printer with internet access to the DoD NOTAM System, AMC Airfield Suitability and Restrictions Report (ASRR), and Departmental Publishing Electronic Products. Display and provide the following forms prominently in the mission planning area: AF Form 651, AF Form 457, AF Form 3546, and AF Form 853.

3.1.1.6.1. NOTAM. Establish procedures to process NOTAMs for the FOL IAW AFI 11-208_IP. Initiate NOTAM action for non-procedural FLIP changes, as necessary, and monitor and review all Hato IAP NOTAMs daily. Advise FOL/CC, DO and/or ADO of any new local NOTAMs that may limit and/or pose a safety issue to operations. Coordinate/verify all procedural NOTAMS with TERPS.

3.1.1.6.2. FLIP. Maintain current publications, charts, forms and FLIPs necessary to support base and transient flying operations. Electronic media may be used for all items to include FLIPS. Review FOL specific FLIP data for accuracy and consistency. Report any discrepancies to FOL leadership and AMC TERPS. Compare local base/airfield data with data published in other FLIP products (i.e. approach plates, en-route supplement, and area planning), site publications (i.e. Airfield Management Plan and OPLANs) and flight planning room displays. Document the FLIP Product Title, Date of Product, Date Completed, Discrepancies noted, Fix action, Date Corrected, Name/Initials of individual performing the review. Prepare and coordinate non-procedural FLIP changes with FOL/CC, 12 AF/A3X (AFSOUTH), and any appropriate local agencies before submitting IAW AFI 11-201 and DoD Flight Information Publication General Planning, Chapter 11. Make recommendations to FOL leadership for approval of non-procedural FLIP change requests. When requested, provide airfield/airspace data to AMC TERPS for development and/or validation of all HN/USAF instrument approaches and departures.

3.1.1.6.3. Runway Data. Provide accurate runway and FOL ramp weight bearing restrictions and publish these restrictions in FLIP documents based on current pavement evaluation reports. Advise FOL/CC of any changes to the airfield pavement structural condition, friction characteristics, of overall condition. Coordinate waivers with FOL/CC, 612 SPTS/FOL, and 12 AF A4/7. Notify 612 SPTS/FOL, 12 AF A4/7, CO and PM of any weight bearing waivers or “50% rule” approvals for tracking purposes. Ensure the currency of airfield restriction data when published in the AMC Airfield Suitability Restrictions Report (ASRR) and coordinate changes when required with the FOL/CC or designated representative. FOL/CC or designated representative will review airfield restrictions that will be placed in the ASRR prior to submitting to HQ AMC/A3AS.

3.1.1.7. Flight Tracking. Track the number of FOL aircraft missions vs. all other flights and maintain in DMS.

3.1.2. BASH Services. Implement a BASH program IAW 429 EOS BASH Plan 91-202; coordinate on and provide updates to this plan on an annual basis. Address BASH program as part of CDRL A010 as required.

3.1.3. Airfield Services.

3.1.3.1. Aircraft Safety. Perform fireguard duties and assist during aircraft engine start procedures. Remove static grounding wire, wheel chocks, and other support equipment.

3.1.3.2. Parking and Marshalling. Provide arrival, processing, and departure services to aircraft as requested by FOL/CC. Provide aircraft marshalling and parking services. Coordinate aircraft parking locations with base operations and airport authorities. Provide aircraft towing vehicles and provide the necessary equipment i.e. tow bars to the deployed units aircraft support personnel when requested. Marshal aircraft into parking locations using International Aircraft Marshalling Signals IAW AFI 11-218. Static ground all aircraft IAW TO 00-25-172. Position aircraft boarding stairs as required.

3.1.3.3. Fleet Services. Provide “fleet services” to include, but not limited to: chemical toilet, potable water, ice, cryogenic product support, removal and disposal of trash. Provide fuel, oxygen, water, nitrogen, engine oil, and hydraulic servicing “to plane” only. Assist "into plane" servicing under flight crew supervision. Perform fireguard duties during all aircraft fuel servicing operations IAW TO 00-25-172.

3.1.3.4. Customs Support. Assist aircrew and passengers with immigration and similar administrative requirements.

3.1.3.5. AGE Services. Provide aircraft clear-rinse washing services. Provide AGE services to include, but not limited to: flight-line and ready-line support, and flight-line operations. Establish and maintain Minimum Equipment Level (MEL) for essential AGE assets IAW AFI 21-101. Review and coordinate MEL with 612 SPTS/FOL and Site Commander annually to identify types and quantities of AGE. 612 SPTS/FOL will be final approval authority for the MEL.

3.2. Joint Operations Center (JOC). Operate and maintain a JOC at Curacao on a continuous 24/7 basis. Develop and implement a JOC plan IAW CDRL A011 which is also in the Curacao FOL IEMP. Maintain qualifications necessary to operate all Land Mobile Radio (LMR), Very High Frequency (VHF), Ultra High Frequency (UHF) radios, and information systems used in the JOC. Coordinate aircraft mission requirements with deployed units at the direction of the FOL/CC and/or Director/Assistant Director of Operations (DO/ADO). The JOC shall serve as the focal point for, but not limited to the following:

4.0. MISSION SUPPORT.

4.1. Logistics. Provide and manage an efficient and cost effective logistics system that includes fuels management, AGE flight line services and maintenance, vehicle operations and maintenance, supply chain management, government and contractor furnished equipment management, and traffic management functions. Provide a current logistics operating manual containing the contractor’s logistical procedures IAW CDRL A012.

4.1.1. Fuels Management. Manage the aviation fuels account IAW DoD 4140.25 M, Defense Logistics Agency-Energy (DLA-E) Policy/Procedures.

4.1.1.1. Aircraft Refueling…