FA2517-13-R-8001_GEODSS_DRAFT_PWS.pdf

GROUND-BASED ELECTRO-

OPTICAL DEEP SPACE

SURVEILLANCE

REACQUISITION

(GEODSS)

Performance Work Statement

(PWS)

DRAFT

Solicitation # FA2517-13-R-8001

Supporting Sensor Detachments (Dets) at:

Socorro, New Mexico (Det 1)

Diego Garcia, British Indian Ocean Territory (Det 2) Maui, Hawaii (Det 3)

Current as of:

TABLE OF CONTENTS

SECTION 1

GROUND-BASED ELECTRO-OPTICAL DEEP SPACE SURVEILLANCE (GEODSS)

SERVICES REQUIREMENTS

PAGE

CHAPTER 1 GEODSS OVERVIEW 3-7

CHAPTER 2

OPTICAL SENSOR OPERATIONS AND SUPPORT

8-13

CHAPTER 3

EXERCISES AND TESTING SUPPORT

14-15

CHAPTER 4

COMMUNICATIONS-ELECTRONICS (C-E) MAINTENANCE MANAGEMENT

16-18

CHAPTER 5

ELECTRONICS SYSTEMS MAINTENANCE (ESM) TEST, MEASUREMENT AND

DIAGNOSTIC EQUIPMENT (TMDE)

CHAPTER 6

LOGISTICS MANAGEMENT

20-22

CHAPTER 7

COMMUNICATIONS OPERATIONS & MAINTENANCE (O&M)

23-26

CHAPTER 8

ENVIRONMENTAL MANAGEMENT

CHAPTER 9

CIVIL ENGINEER (CE)

28-31

CHAPTER 10 OCCUPATIONAL HEALTH 32

CHAPTER 11 INDUSTRIAL, PHYSICAL AND OPERATIONAL SECURITY 33-34

CHAPTER 12

KNOWLEDGE OPERATIONS MANAGEMENT

CHAPTER 13 CONTRACT TRANSITION 36-37

SECTION 2

GEODSS SERVICES SUMMARY

38-39

SECTION 3

GOVERNMENT-FURNISHED EQUIPMENT, PROPERTY, INFORMATION AND

SERVICES

40-42

APPENDICES

APPENDIX A GEODSS REPORTING REQUIREMENTS 43-47

APPENDIX B GEODSS PUBLICATIONS 48-51

APPENDIX C

HOST INSTALLATION PLANS, POLICIES AND PROCEDURES

APPENDIX D GEODSS PWS ACRONYMS 53-58

APPENDIX E GEODSS PWS DEFINITIONS 59-72

GEODSS SERVICES REQUIREMENTS

CHAPTER 1

GEODSS OVERVIEW

1.0. MISSION. The GEODSS Program is comprised of three Detachments (Dets) at geographically-separated locations at Socorro, New Mexico (Det 1); Diego Garcia, British Indian Ocean Territory (Det 2); and Maui, Hawaii (Det 3). Each Det operates with three optical telescopes (referred to as optical sensors throughout the PWS). The 21st Operations Group (21 OG), Peterson Air Force Base (AFB), Colorado, has responsibility for all GEODSS Dets. The GEODSS system supports the United States Strategic Command (USSTRATCOM) and theater war fighter’s requirements through the detection and surveillance of deep space satellites. The system detects, tracks, identifies, and reports on all deep-space man-made objects in the Earth’s orbit within the telescopes’ field of view. The GEODSS Dets perform the mission using three 1-meter telescopes each with a 1.68 degree field of view; low light level, electro-optical cameras;

and high speed computers. These optical sensors detect sun light reflecting off of space objects.

Mission operations are conducted between civil sunset and sunrise. Satellite information is provided to the Joint Space Operations Center (JSpOC) at Vandenberg AFB, California.

1.1. SCOPE. The Contractor shall provide non-personal services to manage, operate, maintain, and provide logistical and general support services for the GEODSS system at Det 1, Det 2 and Det 3. In addition to providing GEODSS system operation and maintenance (O&M) requirements, contracted services include exercises and testing, communications-electronics maintenance management, electronic systems maintenance, logistics management, communications, environmental, civil engineering, occupational health, security and information management requirements. Contracted services shall also be provided in support of system upgrades and modifications. The Contractor shall perform organizational level maintenance on system upgrades and modifications once they are accepted by the Government.

1.1.1. GEODSS PWS Requirements. Except as provided in Section 3, Government-Furnished Equipment, Property, Information and Services, the Contractor shall provide all personnel, tools, materials, transportation, supervision and other items necessary to perform GEODSS PWS requirements on a 16-hours-a-day, 7-days-a-week (16/7) basis. The Contractor’s furnished materials and equipment shall include vehicles, vehicle fuel, tools, custodial supplies, office administrative supplies and equipment, grounds-keeping equipment and any other supplies and materials not furnished by the Government which the Contractor believes necessary to perform these requirements. Unless otherwise specified, the stated requirements pertain to all Dets;

inclusions or exclusions shall be clearly stated in individual PWS paragraphs (paras).

1.1.2. N-CSDS Sidecar. N-CSDS sidecar is being deployed to GEODSS Det 1, Socorro, NM, Det 2, Diego Garcia, BIOT, and Det 3, Maui, HI as part of the mission system. The sidecar hardware improves space situational awareness (SSA) responsiveness by integrating existing space surveillance network (SSN) sensors, processing and control nodes into a net-centric environment without impacting current mission operations. The N-CSDS sidecar consists of one standard rack containing 7 Dell servers, 2 Level 7 switches, and other associated hardware and the software.

NOTE: The provisions of Chapter 4 also apply: maintenance of the sidecar shall follow all standard maintenance practices. Additional information shall be provided on Net-Centric Sensors and Data Sources (N-CSDS) support requirements as system documentation and technical orders (TOs) are finalized.

1.1.3. System Certification and Accreditation (C&A). Provide information and services to support certification activities, maintain security status of the system(s), and maintain the applicable site level C&A artifacts IAW AFI 33-200 para 2.27.8, DoDI 8500.01, and DoDI 8510.01. The Contractor shall not implement any local hardware or software changes that will impact the C&A package without prior Government approval.

1.1.4. Testing Agency Support. Interface and assist in testing activities being accomplished by Government and other Contractor team personnel. Provide data and feedback to the teams on the adequacy of test procedures noting any system deficiencies or anomalies, and assist in developing methods for ensuring all testing is complete prior to system acceptance.

1.1.5. Continuance of Performance/Mission Essential Services. In the event of a crisis declared by the President of the United States and/or the Secretary of Defense, the Contractor shall continue all PWS requirements except the tasks in PWS Chapters (Chs) 3, 6, 8, 10, 12, and

13. The Contractor shall continue services through all Force Protection and Defense Conditions without interruption. In a time of crisis, other services to increase the security and well-being of the Sites may be required on a 16/7 basis as identified by the Det Commanders (CCs) and directed by the Contracting Officer (CO), and shall be funded via cost-reimbursable (CR) contract line item number (CLIN).

1.1.5.1. Contingency Planning. The Contractor shall develop a contingency plan for continued operations and timely return of systems to operational status in the event of a declared crisis, catastrophic and non-catastrophic events and work stoppages for each site. The plan shall contain the following information at a minimum: contingency actions, emergency work requests, natural disasters, Detachment 2 turnover/logistics plan, labor strike/personnel walk-off, contingency mobilization, mobilization recall commitments, and restoration of mission essential functions within 24 hours. Provide a copy of the contingency plan at contract start and updates as changes occur to 21 CONS/LGCZB.

1.1.5.2. Incident Reporting. The Contractor shall notify the Det CC, Government Program Manager (PM), CO and other responsible agencies involved of all incidents, accidents, threats, events, and natural disasters (impending or actual) that may affect or involve the performance of PWS requirements.

1.1.6. Outside Agency Support. The Contractor shall interface with other Contractors and Government agencies in support of programs and efforts dealing with the evolution and operation of systems and equipment, as well as providing day-to-day Det support services. This includes providing technical assistance and advice to other Contractors or Government agencies to support design, development, and installation of new facilities, systems, or equipment within existing PWS areas of expertise.

1.2. GENERAL REQUIREMENTS. The Contractor shall:

1.2.1. GEODSS Operating Instructions (GOIs). Document current operations in GOIs where other manuals and directives are not available or do not provide sufficient instructions. See Appendix A, Report Number R1-1.1.

1.2.2. TECHNICAL ORDER (TO) DISTRIBUTION AND CONTROL. Establish and maintain a technical publications program IAW TO 00-5-1.

1.2.3. Quality Program. Develop, implement and maintain a Quality Program ensuring service delivery meets or exceeds performance requirements in the PWS.

1.2.3.1. Quality Program Plan. Implement the Quality Program IAW a Quality Program Plan (QPP) providing insight into the following quality processes: internal audits including procedures and oversight, identification of deficiencies, prevention of nonconforming services, and corrective measures if performance requirements are not attained. Provide a copy of the QPP at contract start and updates as changes occur. Provide copies of internal audits to the Government Quality Assurance Manager.

1.2.3.2. Site Quality Status Report (QSR). The Contractor shall generate and distribute a QSR.

See Appendix A, Report Number R1-1.2.

1.2.4. Technical Meetings and Conferences. Participate in sustainment and performance working group meetings, Space Situational Awareness Conferences, Multi-Functional Team (MFT) meetings, and monthly SENSOR O&M Teleconferences. The Contractor shall also participate in the weekly Maintenance Production Status Teleconference and provide briefing slides. See Appendix A, Report Number R1-1.3.

1.2.5. Familiarization Briefings and Tours. Conduct Det briefings, such as technical orientation/familiarization briefings, and tours when requested by the Det CC.

1.2.6. Briefings, Meetings and Tours Workload Data. Maintain workload data on briefings, meetings and tours. See Appendix A, Report Number R3-3.2.

1.2.7. Budget Information. Participate in developing budget information including projected costs for unfunded requirements with justification and impact statements.

1.2.8. Referenced Publications. The Contractor shall comply with the requirements cited in PWS publication references preceded by “IAW, “shall comply with” or “apply.” See Appendix B for list of GEODSS publications.

1.2.8.1. The Contractor shall comply with the Host Installation plans, policies and procedures referenced in Appendix C.

1.2.8.2. When not otherwise specified, apply industry standards and commercial best practices and comply with local, state and federal statutes in the performance of PWS requirements.

1.2.8.3. Notify the CO of any changes in publications listed in Appendix B and Host Installation plans, policies and procedures in Appendix C within 30 days of receipt of revisions, changes, supplements, and notifications of rescission. Contractor shall immediately implement those changes. Before implementing any change that shall result in an increase in contract price, the Contractor shall submit to the CO a price proposal within thirty (30) calendar days following receipt of the change by the Contractor. The CO and the Contractor shall negotiate the change into the contract under the provisions of the contract clause entitled “Changes.” Failure of the Contractor to submit a price proposal within thirty (30) calendar days following receipt of the change entitles the Government to performance according to such change at no increase in contract price.

1.2.9. Records, Documentation, and Reports. The Contractor shall:

1.2.9.1. Existing Records. Maintain all Government records in the format provided.

1.2.9.2. Generated Documentation. Maintain all records generated in performance of PWS requirements in electronic format and make a copy available for Government review upon request.

1.2.9.3. Contractor Reports. Provide electronic reports to the Government as specified in Appendix A. Contractor format is acceptable unless specified otherwise.

1.2.10. Training. The Contractor shall manage training and development activities designed to ensure technical competency of Contractor personnel. Maintain individual training records for all personnel. Training records shall reflect all training received on- and off-site. The Contractor shall fund for all personnel training unless it is Government unique as specified below.

1.2.10.1. Government Unique Training. Some required training is Government unique and is identified as required training in individual PWS chapters. Additionally, the Contractor shall complete Computer Based Training (CBT) courses deemed necessary by the Air Force (AF).

1.2.10.2. Reimbursable Training Costs. The Government shall provide Government-unique training, and shall reimburse the Contractor initially for personnel attendance. The Contractor shall reimburse the Government for Government-funded training expenses when personnel turnover causes the need for repetition of Government-provided training. Knowledge gained by Contractor personnel at Government training courses and conferences shall be disseminated to other Contractor personnel requiring the same information.

1.2.11. Contractor Manpower Reporting. The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address http://www.ecmra.mil. See Appendix A, Report Number R1-1.5.

1.2.11.1. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the ECMRA help desk.

1.3. PROGRAM MANAGEMENT. The Contractor shall immediately report problems affecting functional area accomplishment or Contractor performance to the Det CC, Government PM, and CO. The Contractor shall:

1.3.1. Key Points of Contact. Provide the names, home, and duty phone numbers of key points of contact at each of the GEODSS locations to the Det CCs, GEODSS PM and CO in writing seven calendar days after contract award and within five calendar days of any subsequent changes thereafter.

1.3.2. Safety and Security. Inform, educate, and provide guidance to Government personnel (military and civilian) and Contractor personnel at the Dets in the interest of safety, security, and mission accomplishment. Report any violations to the Det CC or designated representative.

1.3.2.1. Safety Training and Meetings. The Contractor shall attend Host Installation safety training and provide safety information to all Contractor personnel. The Contractor shall attend Host Installation safety meetings and participate in safety committees IAW HTSA local instructions and policies.

http://www.ecmra.mil/

1.3.3. Site Personnel Evacuation. The Contractor shall evacuate a site whenever directed by the Det CC, or at Contractor discretion if Det CC is unavailable. At Det 1, the Contractor may be required to evacuate personnel in support of White Sands Missile Range special missile tests and launches.

1.3.4. Detachment Commander (Det CC) Weekly Briefings. Provide a formal weekly briefing to the Det CC. Briefing shall include status of operations and maintenance and any inspections, exercises, visits, training, funding status, and other information as requested by the Det CC.

CHAPTER 2

OPTICAL SENSOR OPERATIONS AND SUPPORT

2.0. GENERAL. The Contractor shall provide optical sensor operations, technical services, operations support, and maintenance of Det equipment to meet sensor mission requirements.

2.1. SENSOR OPERATIONS. The Contractor shall accomplish the sensor mission IAW STRATCOM Directive (SD) 505-1(S), Volume (Vol) I and II, and JSpOC taskings. Operate all available sensors during the operational period to meet taskings. Ensure that all available sensor time in excess of that required to accomplish taskings is used to perform area searches, developing/testing approved tactics techniques and procedures (TTPs), future tactics improvement proposals (TIPs), or other tasks. In addition, the Contractor shall:

2.1.1. Mission Scheduling. Accomplish mission scheduling before the start of the operational period by identifying routine and special metric taskings, Space Object Identification (SOI) signature gathering and raw video collection, and any TIPs to be accomplished during the operational period. Special metric tasking of high interest to HHQ shall be jointly planned and executed among the 3 detachments whenever possible. Incorporate SOI taskings to maximize system accomplishment of daily, weekly, and monthly tasking requirements. Schedule attempts to provide time separation within weather, equipment, and tasking constraints based upon weekly or monthly requirements. The Contractor shall coordinate with the Det/CC prior to testing out preliminary procedures for potential TIPs. The Contractor shall coordinate with the Det/CC prior to implementing proposed TIPs that have been tested.

2.1.2. Taskings. Accomplish Higher Headquarters (HHQ) taskings and reporting requirements issued by the JSpOC, the Distributed Space Command and Control-Dahlgren (DSC2-D), National Air and Space Intelligence Center (NASIC) and USSTRATCOM.

2.1.2.1. Metric Taskings. Perform metric taskings as directed by JSpOC in the Consolidated Tasking List (CTL) and associated updates.

2.1.2.2. SOI Taskings. Complete 100 percent of SOI-tasked objects each month. Maintain and keep current the SOI software package.

2.1.2.2.1. SOI Reporting. Report to tasking agency, objects below 15 degrees site horizon, lower than 15,000 kilometers, above 50,000 kilometers, or at continuously low sun angles for consideration of tasking removal. If object is not tracked due to the above limitations, notify the Contracting Officer Representative (COR).

2.1.3. Manually Tasked Objects. Enter taskings manually if not received through normal channels. Perform manual scheduling, special sensor settings and other special techniques. The Contractor shall document unique procedures that are not included in technical orders, for potential tactic improvement proposal (TIP) consideration on an AF IMT Form 4326 or in locally developed procedures. AF IMT Form 4326s and proposed locally developed procedures shall be submitted to the Det CC for review/processing and potential initial approval for use through AFSPC/A3, and/or at the discretion of the 21 SW/CC.

2.1.4. Operations Logs. Document operations, security events, equipment status, authorized software changes, weather, shift changes, changing of the Zulu day and any other significant events in an operations log. Include start and end times for events as well as initials of individuals exchanging information. Maintain operations logs in Contractor-preferred system (e.g., hard copy, Microsoft Access, etc.) which ensures data cannot be altered after entries are made and make available to Government upon request.

2.1.5. Sensor Calibrations. Complete calibrations IAW GEODSS technical order (TO) 31S1-2FSQ-201-1 . Accomplish calibrations on a non-interference basis for Category I mission taskings IAW SD 505-1(S) Vol I and II.

2.1.5.1. Mount Calibrations. Conduct mount calibrations IAW TO 31S1-2FSQ-201-1 to ensure mission accomplishment. Document erroneous information in the operations log. Whenever weather or priority tasking does not allow calibrations to be performed, use default calibrations until conditions and tasking requirements allow sensor calibrations to be accomplished.

2.1.5.2. Calibration Satellites (CalSats). When directed by JSpOC, accomplish and track CalSats at specified frequencies with each available sensor.

2.1.5.3. SOI Calibrations. Accomplish SOI calibrations for sensors scheduled for SOI data collection or to ensure alignment.

2.1.6. Visual Magnitude Data. Ensure visual magnitude data is made available to JSpOC and

NASIC IAW STRATCOM Directive (SD) 505-1(S), Volume (Vol) I and II.

2.1.7. Sensor Contractor Controlled Availability (Acc ) and Operational Availability (Ao ) by

Site.

2.1.7.1. Acc Calculation. Provide the monthly calculation for Acc in the QSR. Maintain an overall sensor Acc each calendar month of not less than 99% to meet mission operational requirements defined in SD 505-1(S) Vol I and II. See Section 2, GEODSS Service Summary.

Acc is expressed as a percentage and represents that portion of time the system is performing its assigned mission based on the Contractor liable downtime (CLD) relative to a specified operating time. The Acc is calculated on a monthly basis as follows:

Acc = Active Minutes – CLD Downtime

Active Minutes

2.1.7.2. Acc Sample Calculation. If a site had three sensors available and all three were 500 minutes of available operational time, the total active hours would be 1500 minutes. If two sensors were available for the entire period and one sensor was not available for 75 minutes because of Contractor personnel operator error, the calculation for Acc would be calculated as

Acc =1425/1500=.95. See Appendix E for Acc formula definitions.

2.1.7.3. Ao Calculation. Provide the monthly calculation for sensor Ao in the QSR. See

Appendix A, Report Number R1-1.2. Ao is expressed as a percentage and represents that portion of time the system is performing its assigned mission based on the system downtime relative to a specified operating time. See Appendix E for Ao formula definitions.

Ao = Active Minutes – Downtime

Active Minutes

2.1.8. GEODSS Operations Training Plan. Develop and implement a GEODSS Operations Training Plan designed to keep operators proficient in GEODSS mission system requirements.

Standardize the training program across the three GEODSS sites. Conduct initial and monthly recurring training, using a task-based approach, addressing mission performance requirements in this chapter. Monthly recurring training shall cover all individual tasks within a one-year timeframe. Provide a copy of the training plan at contract start and updates as changes occur.

Provide a copy of the training plan and training materials to the Government upon request.

2.1.8.1. Annual Certification. Conduct and document training to ensure proficiency in all required functions before operating mission system. AFSPCI 36-2202V1 may be used as guidance. Maintain a comprehensive list of all monthly sensor operations training tasks.

Personnel on leave or on temporary duty (TDY) shall receive recurring training prior to their first duty shift upon return. Certify in writing that operations personnel have completed all applicable training for an operational position. No individual shall perform any system operations task for which they have not been trained unless under the direct supervision of fully trained and certified personnel. Documented completion of recurring training as outlined above and within the Contractor’s Operations Training Plan shall constitute annual re-certification.

2.1.8.2. Maintain individual training records for all operations personnel. Training records shall reflect all training received on- and off-site.

2.1.8.3. Provide initial on-site hands-on-equipment operations training for AF personnel. When the Contractor is training a military member, a minimum of one sensor shall remain in operational mode. All available sensors shall be made available for the trainee to use, provided a certified Contractor is overseeing him. The Contractor shall not be held accountable for any mission degradation or equipment damage due to the actions of a certified military member.

2.1.9. Daily Status Report (DSR). Develop and maintain a DSR. See Appendix A, Report Number R1-2.2.

2.2. TECHNICAL SERVICES. The Contractor shall provide technical services to meet sensor mission requirements on a continuous basis. The Contractor shall:

2.2.1. Collaboration. Support system life-cycle activities such as program management reviews, design reviews, data collection, tests, physical and functional configurations audits.

2.2.2. System Performance. Monitor root mail, system logs, security logs, security configuration and performance utilities to assure system performance and identify and correct imminent system failures as defined in GEODSS TO 31S1-2FSQ-201-1.

2.2.3. System Malfunctions or Anomalies. Notify the Det CC of all system malfunctions or anomalies upon occurrence.

2.2.3.1. Standard Change Forms (SCFs). Generate a SCF within 30 days of an anomaly or outage (if required for the anomaly or outage) IAW 21 SWI 63-202, para 1.7.5. Maintain supporting data including references to associated Problem Reports (PRs) (if any), computer printouts and data tapes.

2.2.3.2. System or Software Modifications. Generate a SCF for system or software modifications.

2.2.4. System Requirements Validation Board (SRVB). The Contractor shall act as coordinator and recorder for the GEODSS SRVB, providing technical expertise as requested. A single SRVB meets representing the three GEODSS sites and provides information to the 21st Space Wing Requirements Validation Board (WRVB). Technical inputs may include improvements to software, hardware, operations and maintenance procedures, equipment availability, and utilization.

2.2.4.1. System Changes. Advise the SRVB in identifying and prioritizing new requirements for, and changes to, the operational system IAW 21 SWI 63-202, Chapter 2, paragraph 2.4. Submit change requests to the WRVB.

2.3. MISSION SYSTEM SOFTWARE AND EQUIPMENT O&M. The Contractor shall operate, maintain, repair and restore the GEODSS mission system to meet Acc and mission requirements.

The Contractor shall:

2.3.1. Mission System Software. Assure continued performance of the mission system IAW the GEODSS Software Programmer’s Manual (SPM) GDS-D-SPM-09000 to meet mission requirements.

2.3.1.1. Mission System Administrator (MSA) Training, Certification and Background Investigation Requirements. Contractor MSAs, assigned to perform mission system administration, shall:

2.3.1.1.1. MSA Training. Complete SPM training (training materials provided by the Government) as well as the Contractor-developed GEODSS operations training. See para 2.1.8 for operations training requirements.

2.3.1.1.2. MSA Certification. Perform Information Assurance Technical (IAT) Level II requirements and maintain an IA certification IAW Department of Defense (DoD) 8570.01-M, Tables C3.T1, C3.T4 and AP3.T1, Tru64 UNIX Operating System Certification, Red Hat Linux, and MS Windows. Report changes to certifications to 21 SW/IA on an annual basis or upon changes to MSAs. See Appendix A, Report 1-2.3.

2.3.1.1.3. MSA Background Investigation. Successfully complete a Single Scope Background Investigation (SSBI) IAW DoDI 8500.2, Table E3.T1. Note: Requirement is for SSBI only, not to fill a Top Secret billet or position.

2.3.1.2. Software Maintenance, Configuration, and Support. Maintain data processing software, database, and system files; perform software installation and system reconfiguration and maintain associated documentation. Provide communications and networking support.

2.3.1.3. Software Outages, Backups, and Restoral Actions. Troubleshoot software-related outages, backup data and restore operations. Detect and correct faulty computer system processes and replace, restore, or delete corrupt or faulty files. Restore data files, operating systems, and application software from backups to recover from catastrophic software failures on an as needed basis.

2.3.1.4. Accounts. Provide, monitor, control, and restore user accounts and user access to assure GEODSS system integrity and operability.

2.3.1.5. Time Co-Efficient Updates. Synchronize the Data Processing Group (DPG) and Sensor Controller Group (SCG) computers to Universal Time Coordinated (UTC) IAW the SPM for correct operation of the GEODSS astronomic algorithms.

2.3.1.6. Disk Management. Monitor disk space and fragmentation and balance disks.

2.3.1.7. Documentation. Update and maintain documentation on mission system software and site adaptable parameters integrating changes as required to reflect the current mission system operational and support baseline.

2.3.1.8. Preventive Maintenance. Perform preventive maintenance of mission system software as defined in SPM GDS-D-SPM-09000.

2.3.1.9. Software Maintenance Plan. Implement and maintain an annual Mission System Software Maintenance Plan which details the approach and timeline for meeting the software and MSA support requirements. Document MSA support activities in the System Assessment Report (SAR). See Appendix A, Report Number R1-2.1.

2.3.2. Mission System Equipment O&M. Operate and maintain all mission computer equipment and peripherals needed to support sensor operations IAW GEODSS 31-series TOs on a 16/7 basis. Maintenance requirements and GEODSS TOs are found in Chapter 4, Communications –Electronics (C-E) Maintenance Management.

2.3.2.1. Mission System Failures. Respond to notification of system problems (red or yellow (amber) site condition) within two hours, diagnose and recover system. Initial response can be telephonically or through e-mail, if the MSA is not physically present at a Det.

2.3.2.1.1. Troubleshooting Assistance. Assist sustainment personnel as required in identifying and isolating faulty systems or subsystems in the GEODSS Auxiliary Instrumentation Group (AIG), DPG, SCG, and the GEODSS secure data communications systems.

2.3.2.1.2. Mission System Actions. Coordinate with the Det CC for power shutdown, maintenance and system reconfiguration and restoration actions that could impact operations.

2.3.2.1.3. Component Replacement. Replace line replaceable unit (LRU) or component. If replacement components are not available, contact the item manager.

2.3.2.2. Mission System Backups. Ensure servers, workstations, and communications devices are backed up for catastrophic recovery IAW SPM GDS-D-SPM-09000, para 7.4, CM Back-up/Restore Process. Accomplish server backups prior to entering a trial period for any software version release or hardware upgrade. Note the date and time of system backups in the SAR and verify the contents and integrity of the backups. See para 2.3.1.9 for SAR requirements. Store the two most recent full sets of backup tapes in a secure and auditable location.

2.3.2.3. Mission System Equipment Inventory. Perform inventory control and account for mission computer equipment on the Custody Authorization/Custody Receipt Listing (CA/CRL).

2.3.2.4. Mission System Certification and Accreditation (C&A). Provide information and documentation to maintain the mission system C&A IAW AFI 33-210, NIST SP 800-53, and DoDI

8510.01 to SMC/SYGO. Notify SMC/SYGO prior to implementing any local hardware or software changes impacting the mission C&A package.

2.4. OPERATIONAL SUPPORT REQUIREMENTS. The Contractor shall respond to the direction of the Det CC in support of operational requirements. The Contractor shall:

2.4.1. Emergency Actions. Perform emergency actions as requested by the Det CC or Crisis Response Element (CRE). Report on site within two hours of notification. Initial response can be electronically or via telephone, if Contractor personnel are not physically present at a site.

2.4.2. Operational Reporting. Conduct operational reporting on a 16/7 basis as follows:

2.4.2.1. Notify the 21 SW Peterson Installation Control Center (PICC) with information on events or incidents that may require Operational Reporting (OPREP), Situation Reporting (SITREP), and Operations Capability (OPSCAP) reporting IAW AFI 10-206, AFI 10-206 AFSPC Sup 1, and its guidance memorandums, SD 505-1(S), and 21 OG policy letters. Maintain instructions for Information Condition (INFOCON) IAW SD 527-1, SITREP, OPREP, Force Protection Condition (FPCON), attainment and all other reporting requirements for both exercise and real world status.

2.4.2.2. Notify the Det CC of any reportable situation. Make required notifications and submit reports. If the Det CC cannot be immediately contacted, accomplish the necessary voice and hard copy reporting and continue with attempts to contact the Det CC until reached.

2.4.2.3. Prepare the SITREP, notify the Det CC of any significant changes and up-channel the report to HHQ IAW the established timelines.

2.4.2.4. Chatroom Communications. Establish the necessary chat-type accounts via Secure Internet Protocol Network (SIPRNet) and Non-secure Internet Protocol Network (NIPRNet).

Ensure operators are capable of manning and utilizing “chatrooms” or similar collaboration applications (which applications shall be at the discretion of Higher Headquarters (HHQ)).

2.4.2.4.1. When directed by HHQ, the Contractor shall be responsible for maintaining an actively logged in account for the required SIPRNet and NIPRNet collaboration chatrooms as designated by HHQ.

2.4.2.4.1.1. When actively logged into the HHQ designated account and chatroom, the Contractor shall check for SIPRNet/NIPRNet chatroom updates and make any postings needed in response to questions or direction from HHQ on a frequently recurring basis of approximately every 20 minutes. During periods of exercise and/or contingency, the Contractor shall continuously monitor or check collaboration chatrooms approximately every 10 minutes via the SIPRNet & NIPRNet (as determined by contingency or exercise requirements) and make any postings needed in response to questions or direction from HHQ.

2.4.3. Status of Resources and Training Systems (SORTS). Prepare SORTS for Det CC approval, or designated representative, when Det CC is absent. Submit SORTS reports IAW AFI 10-201, Chs 1 through 5. Contact the Senior Det CC to schedule SORTS training.

CHAPTER 3

EXERCISES AND TESTING SUPPORT

3.0. GENERAL. The Contractor shall participate in exercises and testing. Immediately limit or terminate support if personnel are needed to meet real world operational requirements. The Contractor shall:

3.1. DET AND HHQ DIRECTED EXERCISES AND INSPECTIONS. Participate in Det exercises and support inspection teams as requested by the Det CC. See Appendix A, Report Number R3-3.2.

3.1.1. Trusted Agent (TA). Designate a TA at the request of the Det CC, or representative, before the start of an exercise. The TA shall assist the Det CC in developing and implementing exercises. The three GEODSS sites may or may not participate in exercises during the same timeframe. Contact the Det CC to schedule TA training.

3.1.2. Exercise Reports. Provide findings to the COR for the completion of the After Action Report. Submit exercise inputs for the SITREP to the COR by the time designated. The COR will review inputs, finalize and return it to the Contractor to incorporate changes and submit report.

3.1.3. Crisis Response Element (CRE). Participate in the unit CRE team during real world events, headquarters inspections, or local exercises as determined by the Det CC. The Contractor Site Manager and designated key personnel shall report on site no later than two hours for Det 1, one hour for Det 2, and two and one-half hours for Det 3, after initial notification.

The Contractor is excluded from headquarters inspections or local exercises on weekends and outside 16/7 operations.

3.1.4. Develop, Test, Execute Tactics Improvement Proposals (TIPs). The Contractor shall develop and test new and existing TIPs. All TIPs submitted by the Contractor on AF IMT 4326 must be validated. The Contractor shall maintain workload data on TIP development and testing.

See appendix A, Report Number R3-3.2. The primary areas of operations for consideration include but are not limited to improvements in Low Earth (LEO) tracking; Molynia orbits searches, searches on objects with low visual magnitude (vMag), improved usefulness in uncorrelated target

(UCT) data collection, searches conducted between nautical and civil sunset/sunrise, searches on

JSpOC attention list objects, and searches on JSpOC lost list objects.

3.1.4.1. Formal TIP Coordination and Implementation Process. Contractor developed and validated TIP proposals shall be submitted to the Det/CC for approval on AF Form 4326 IAW ASPCI 10-260 Attachment 2. The Contractor shall be notified in writing if the TIP has been approved by the Det/CC. The Contractor shall be notified by the Det/CC if submitted TIPs are formally approved via the TTP process as described in ASPCI10-260, Chapter 2.

3.2. TESTING SUPPORT. The Contractor shall:

3.2.1. Installation and Checkout Test Plan. Develop and submit installation and checkout test plans for newly installed hardware, firmware, or software through the Det CC to the 21 OG/TD for final approval. See Appendix A, Report Number R1-3.1. Execute approved installation and checkout plans with Government oversight for final approval and acceptance by the Government.

3.2.2. Depot/Testing Agency Support. Interface and assist in testing activities being accomplished by Government and other Contractor team personnel. Provide data and feedback to the teams on the adequacy of test procedures, noting any system deficiencies or anomalies, and assist in developing methods for ensuring all testing is complete prior to system acceptance.

3.2.2.1. Installation, Development, Test and Evaluate (DT&E) and Software and Operational Test and Evaluation (OT&E) Support. Provide level 1 support for installation and evaluation of all software and hardware modifications to include planning, technical and administrative support.

Contractor shall provide organizational level maintenance in support of installation activities, perform applicable test plan actions and notify the Det CC and testing/depot agencies of any system anomalies.

3.2.3 Visiting Team Preparation. Support other Contractor teams visiting the Dets. Process visit requests, provide information on local lodging, and coordinate receipt and storage of project materials, and equipment.

CHAPTER 4

COMMUNICATIONS-ELECTRONICS (C-E) MAINTENANCE MANAGEMENT

4.0. GENERAL. The Contractor shall ensure C-E systems are serviceable, safely operable, and properly configured to meet mission requirements and system readiness. Plan, schedule, direct, organize, coordinate, control, document, report, and execute all actions necessary to maintain C-E equipment operability and availability. Perform inspections, repairs, modifications, analyses, and other maintenance related tasks. Maintain logs, records, inspection forms and Maintenance Information Systems (MIS) reflecting equipment status, inspections, and maintenance performed.

4.1. SCOPE OF MAINTENANCE. The Contractor shall perform all authorized organizational level maintenance IAW GEODSS TOs: 31-10-7, 31S1-2FSQ-114-6WC-1, 31S1-2FSQ114-41, 31S1- 2FSQ114-81, 31S1-2FSQ114-91, 31S1-2FSQ114-181, 31S1-2FSQ114-183, 31S1-2FSQ114-191, 31S1-2FSQ114-201, 31S1-2FSQ114-271, 00-33A-1001, ESSA GEODSS Sidecar Technical Guide, and N-CSDS Technical Order(s). Site maintenance level authorized for repair is determined by Source, Maintenance and Recoverability (SMR) Codes and Expendability, Recoverability, Repairability Codes (ERRC) assigned to stock listed items. In addition, the Contractor shall:

4.1.1. Depot Level Maintenance. Request depot level maintenance when the maintenance required exceeds organizational level maintenance.

4.1.2. Non-SBSS Inventory Items. Maintain sufficient non-stock listed items (outside the AF inventory) to support the mission system.

4.2. C-E MAINTENANCE MANAGEMENT. The Contractor shall:

4.2.1. Programmed Depot Level Maintenance (PDLM) Requests. Submit requests for C-E PDLM requirements and schedule on Air Force Technical Order (AFTO) Form 227 IAW TO 00-25-108, figures 2-2 and 2-3.

4.2.2. Requests for Assistance. Submit Maintenance Assistance Requests for Technical Assistance (TA), Engineering Assistance (EA), Emergency Depot Level Maintenance (EDLM) or Urgent Depot Level Maintenance (UDLM). See Appendix A, Report Number R1-4.1.

4.2.3. Equipment Status Reporting (ESR). Report equipment circuit OPSCAP status changes for all system outages IAW AFI 21-103, para 6.2 and TO 00-33A-1001, para 3.2.1. as they occur.

Input data into the Integrated Maintenance Data System (IMDS) ESR subsystem.

4.2.3.1. ESR Changes. Implement changes to ESR provided by 21 OSS/MASW.

4.2.3.2. SRD Reporting. Report all C-E equipment that is assigned Standard Reporting Desig-nators (SRDs) that begin with the alphanumeric characters 1 through 8, B, C, E, F, J, K, Q, and U, as listed in the IMDS Reliability and Maintainability Information System (REMIS) SRD Table.

4.2.4. Maintenance Data Collection (MDC). Collect, input and submit MDC data and utilize all appropriate documentation forms for MDC on systems listed as reportable in the REMIS SRD tables.

4.2.4.1. IMDS Data Entries. Input all MDC data on reportable equipment into the IMDS MDC subsystem IAW TO-00-20-2, paras 1.10, 2.3, and Chs 3 through 7, TO 00-33A-1001, para 3.2.1.

applicable –06 TOs, and the following user manuals: AF Computer System Manuals (AFCSMs) 21-556V2, -560V2, -561V2, -562V2, -563V2, -564V2, -569V2, and -571V2.

4.2.5. Scheduled and Unscheduled Maintenance. Maintain, calibrate, and repair C-E equipment, including upgrades and modifications and for unscheduled maintenance initiate restoration actions within two hours. Schedule maintenance downtime IAW 21 SWI 10-202 paras 1 through 1.2.3, 1.2.3.2 through 2.1.3, and 2.1.5 through 2.1.5.2. Complete scheduled system downtime for maintenance between 75% and 100% of the estimate.

4.2.5.1. Preventive Maintenance Inspections (PMIs). Load all preventive maintenance routines into the IMDS database for recurring equipment PMIs.

4.2.5.2. Maintenance Events. Document scheduled and unscheduled maintenance events for MDC Job Data Documentation (JDD) in the IMDS database for equipment with MDC reportable SRDs IAW TO 00-33A-1001, para 3.2.1.Reference TO-00-20-2 for MDC.

4.2.5.3. Operational downtimes will be the responsibility of the contractor. The contractor will submit all CCAS inputs for A - Retrofit or Modification, B - Depot Maintenance Scheduled and C - Test coded line numbers. Contractor will coordinate with Det CC for approval prior to submitting downtime requests in CCAS.

4.2.5.4. Contractor will notify Det CC or designated representative via email as a minimum once the schedule request has been successfully inputted into the CCAS website.

4.2.6. TO System Improvement. Submit AFTO Form 22 to recommend changes IAW TO 00-5-1, para 9.1.14, 9.1.15, 9.2, 9.6, and 9.7. Provide a copy to the Det CCs. See Appendix A, Report Number R1-4.2.

4.2.6.1. Time Compliance Technical Order (TCTOs). Comply with and respond to TCTOs (Field Change Orders (FCOs) and Equipment Change Orders (ECOs)) within the specified time. Process and document TCTOs, time change items, and other approved modifications using the instructions in TO 00-5-15.

4.2.6.2. Proposed Modifications. Route proposed modifications through the SRVB process.

See Chapter 2, para 2.2.4 for SRVB requirements.

4.2.7. Repairable Assets Status. Determine repairable status of failed assets by the SMR/ERRC and restore serviceability.

4.2.7.1. Non-SMR Coded Items. Repair items with no SMR code (XB3 items) assigned when cost effective or necessitated by mission requirements IAW TO 00-20-2, Table 3-2.

4.2.7.2. SMR Code Changes. Submit request for SMR code changes using AFTO Form 22 Technical Reporting IAW TO 00-5-1, Air Force Technical Order System and TO 00-25-195, para

4.1 and 4.2.

4.2.7.3. Maintenance Turnaround (TRN). Accomplish TRNs for Due in for Maintenance (DIFM) item repairs IAW TO 00-20-3, para 3.4 and 3.5.

4.2.8. Configuration Control. Maintain configuration control IAW GEODSS TOs: 31-10-7, 31S1- 2FSQ114-41, 31S1-2FSQ114-81, 31S1-2FSQ114-91, 31S1-2FSQ114-181, 31S1-2FSQ114-183, 31S1-2FSQ114-191, 31S1-2FSQ114-201, and 31S1-2FSQ114-271.

4.2.9. Cannibalization. Cannibalization may only be used as a last resort and before taking such action, all other support avenues must be exhausted.

4.2.9.1. Cannibalization Actions. Ensure all cannibalization actions are approved through Det CC and 21 SW Chief of Maintenance IAW TO 00-33A-1001, para 3.6.m, and documented IAW TO 00-20-2, Ch 5.

4.2.9.2. Depot Level Assets. Cannibalization of depot level assets may only be authorized by the

Item Manager through the Det CC.

4.2.9.3. Depot Coordination. Coordinate with the Depot and order replacement parts within one day of approval and repair cannibalized equipment as soon as the parts are received, but not later than 24 hours after receipt.

4.2.9.4. Supply Coordination. Coordinate all cannibalization actions regarding supply issues through the Det CC, 21 LRS/LGRS, and 21 OSS/MA.

4.2.10. C-E Corrosion Prevention and Control. Maintain all assigned equipment IAW TO 1-1-689-1, Ch 2 to minimize the effects of corrosion on C-E equipment.

4.2.11. Maintenance Safety Requirements. Practice maintenance safety procedures IAW AFSPCI 21-108, paras 10.1, 10.1.1, 10.1.1.1, 10.1.1.2, 10.1.1.1.6 and AFI 91-203, paras 1.12,

30.3.10 through 30.3.10.5, and 30.4 through 30.4.2.3. Perform grounding, bonding, and shielding

IAW TO 31-10-24.

4.2.12. Engineering Investigation (EI) and Product Quality Deficiency Reports (PQDRs).

Identify materiel deficiencies and trends. Depending on deficiency type, develop an EI or PQDR and submit IAW TO 00-35D-54, Ch 3. Notify SMC/SYFD and AFLCMC/HSI via e-mail of any such deficiencies.

4.2.13. ESSA Sidecar Engineering Investigation (EI) and Product Quality Deficiency Reports (PQDRs). Identify materiel deficiencies and trends and relay information to SMC with a copy to MIT/LL via email as they occur.

4.3. GEODSS MAINTENANCE TRAINING PLAN. The Contractor shall develop and implement a maintenance training plan designed to keep C-E technicians proficient in GEODSS mission system maintenance requirements. Provide a copy of the training plan at contract start and updates as changes occur. Provide a copy of the training plan and training materials to the Government upon request. Maintain individual training records for all maintenance personnel. Training records shall reflect all training received on- and off-site.

CHAPTER 5

ELECTRONICS SYSTEMS MAINTENANCE (ESM)

TEST, MEASUREMENT AND DIAGNOSTIC EQUIPMENT (TMDE)

5.0. GENERAL. The Contractor shall manage, schedule, and transport TMDE IAW TO 33K-1-100-1, TO 33K-1-100-2, and TO 00-20-14, paras 3.6 through 3.8. Perform organizational level maintenance IAW TOs 33-1-27 and 33-1-32. In addition, the Contractor shall:

5.1. TMDE Coordinator. Appoint a primary and alternate TMDE coordinator and maintain and complete host-provided coordinator training. Consult the host Precision Measurement Equipment Laboratory (PMEL) for newly acquired items to determine if the items are considered TMDE and need to be scheduled into the PMEL for service. See Host Tenant Support Agreements (HTSA) listed in Section 3, para 3.3.1, for Det TMDE support locations. The Contractor will be reimbursed under the CR CLIN for TMDE transportation and shipment costs outside of the local area. For Det 1, WSMR is considered local area. For Det 2, the local area is considered the island of Diego Garcia. For Det 3, the local area is considered the island of Maui.

CHAPTER 6

LOGISTICS MANAGEMENT

6.0. GENERAL. The Contractor shall direct, manage, control, acquire, issue, and safeguard Government-owned and Government-furnished supplies and equipment to assure continuous system operation. The Contractor shall:

6.1. SUPPLY SUPPORT. Provide supply support for mission items. Maintain equipment accounts and supply point accountability at 100%. For Standard Base Supply System (SBSS) Transaction Identification Codes (TRIC) Codes ISU, 1BS, MSI, TRN, REC, SHP, DFM, and TIN are authorized to support the sites. When approved by the Government and a mission asset is not available through SBSS as a national stock number, the Contractor may be directed to procure via local purchase SBSS Routing Identifier - JBB at the Government's expense. Local purchase shall be procured through the Materiel Management Activity (Customer Support Liaison) when the extended cost is over $5,000 or through reimbursable CLIN when extended cost is less than $5,000.

6.1.1. Supply Assistance. Notify the Det CC, and 21 LRS of any supply and equipment support problems that cannot be resolved at the unit level, within 24 hours of receipt of unacceptable delivery date on required item.

6.1.2 Establish SBSS Account: Submit a DD Form 2875 through installation communications manager.

6.1.3. Management of DIFM Assets. Complete Block IIB Repair Cycle training and accomplish a quarterly DIFM reconciliation and maintain 100% accountability for assets on-hand. Complete initial training during phase-in of contract and provide certificate to 21 LRS/LGRMMF.

6.1.4. Electro-Static Devices (ESD).. Maintain ESD according to AFI 23-101, para 5.3.3.4.3 and T.O. 00-25-234, para 7.5b(1).

6.1.5. Bench Stock Management. Manage bench stock IAW AFMAN 23-122, para 5.3.12, 5.3.12.4.1, 5.3.12.4.2, 5.3.12.15. Bench stock monitors shall complete Base-Level Supply Customer Training Block I (General Supply Indoctrination) and Block IIA (Bench Stock). Complete initial training during phase-in of contract and provide certificate to 21 LRS/LGRMCC.

6.1.6. Equipment Management. Appoint primary and alternate equipment custodians. Complete Block III Computer Based Training (CBT), COMSEC, IUID, and AF/A4LE supplemental training.

Accomplish semi-annual COMSEC and annual equipment inventories and maintain 100% accountability for assets on-hand. Complete initial training during phase-in of contract and provide certificate to 21 LRS/LGRMCE.

6.1.7. Supply Point Management. Manage supply points IAW AFMAN 23-122, para. 5.3.7, 5.3.7.3.1, 5.3.7.4.1, 5.3.7.5.2, 5.3.7.7, 5.3.7.8.1, 5.3.7.8.2, 5.3.7.8.2.1, 5.3.7.8.2.2 and maintain 100% accountability for assets on-hand.

6.1.8. Customer Backorder Review, Validation, and Cancellation. Monitor status of backorder requisitions. Validate UND A and B backorders monthly and UND C at least quarterly.

6.1.9. Authorizations to Receipt for Property.