Exhibit_4_-_Business_Reference.docx

This is a Bidder Reference Questionnaire exhibit prepared by the State of Oklahoma's Office of Management and Enterprise Services (OMES) Central Purchasing division for the SW0310M Community Paramedicine Consulting Services contract opportunity. The questionnaire is designed to evaluate bidder qualifications through reference checks. Potential suppliers responding to this solicitation must provide completed reference questionnaires from previous clients who can attest to their experience delivering community paramedicine consulting services, including deployment strategy development and sustainable payment model creation. The form requires bidders to identify reference companies, project dates, budgets, and current status, along with detailed project descriptions demonstrating relevant experience applicable to Oklahoma's Community Paramedicine initiative and potential integration with Rural Health Transformation Program activities.

The reference questionnaire employs a standardized evaluation rubric with a maximum total score of 30 points, assessing vendor performance across six criteria: schedule adherence, understanding of client needs, conflict resolution capabilities, response time to requests, performance exceeding expectations, and willingness to rehire. Each criterion is scored on a five-point scale (Excellent=5, Good=4, Fair=2, Poor=0), with the rehire question offering a binary Yes/No response. Bidders must ensure all reference questionnaires are completed in full, as incomplete submissions may not be considered in the evaluation process. The questionnaire also requires detailed supporting comments addressing project objectives achievement, desired improvements, timeline for results, and success metrics, providing comprehensive insight into the bidder's capability to deliver community paramedicine consulting services for Oklahoma agencies and affiliates.