Attachment_4.pdf

ATTACHMENT "4"

DOC52PAPT1300018

USPTO

INFORMATION TECHNOLOGY SUPPORT SERVICES (lTSS)

Technology Stack per Task

Directory, Symantec Anti-Virus, EAMS/ITSM, Quest, NetlQ, Groundworks, RightFax TADDM, ITFMS/Aperture, GEARS/Troux, oes, Altiris, SharePoint, Lync/Group Chat/Mind Link Anywhere,'

• AIS/NEXTGEN Software: SOLR, Lucene, Alfresco, RSA Access Manager, JBOSS, Jboss SOA-P, JBOSS EWS/ Apache HTIP server, jBPM, Pega, Marklogic, JBoss EAP+ESB/Tomcat/Java Enterprise, ,AWS, Google App Engine, Red Hat Openshift, ITSS-02 Facilities Management • Enterprise Asset Management System (EAMS)

• ITSM Remedy 7.6.04. (ITSM) Aperture Vista (DCFMS)

ITSS-03 Hardware/Software • Unix, IBM, Linux and VM servers

Software Support • COTS Software: Exchange, Axway, Blackberry, Boxtone, Good, Active

Maintenance • Microsoft Windows servers

Consolidation and • EMC Storage

Server Upgrades and • RAID

Peripherals

• HP UX System software

• Infrastructure: Dell, HP, IBM, IBM Infoprint, Xerox, EMC, Boyers, Avaya

• Printers: CCEX-Panasonic, Promark, Kodak Scanner

• Networks: System Support, Blue Coat, Juniper, Network General, Cybernetics, Symmetricom, Cisco Unified Communication Manager (CUCM), Cisco Soho, APC, Hitachi Data Systems, FS

• Softwares: HP, IBM, EMC, NetApp, Amcom E911, Unified FX

ITSS-04 OS Operations • Standard Platforms: Red Hat Linux, RHEV, Windows, VMWare ESX,

• Sunsetting Platforms: HP/UX, IBM AIX

• EMS Tools: NetlQ, SNMP, BMC Patrol, Groundworks TBD Data Maintenance • Tagged Image File Format (TIFF)/PDF

• Celera server/EAIS

• Oracle, SQL, Microsoft Visual Studio products, Microsoft Word and other Microsoft office products, Windows XP, Windows 7, Visual BASIC, UNIX, UNIX Operating Systems

• Standard hardware and operating systems currently used by the USPTO for its production AIS, including: HP/UX and IBM/AIX and Microsoft operating systems, VMware servers etc.

• HP Unix server, AIX server, Windows 2000 server, Windows 8 server, NT .

server, Microsoft Project

• Standard data formats including Redbook Ice, Yellowbook, XML and

HTML

• Redbook Viewer

• CDS/CPC

ITSS - Technology Stack per Task Page 1

DOC52PAPT1300018 ATTACHMENT "4"

cos ~ WinSCP or any FTP client

~ COS 1.0 (Oracle Forms/Reports 6i) ~ Putty (or any ssh client) ~ Unix Shell Scripts

~ SQLPLUS

~ Oracle Client

.:. CPC

~ WinSCP or any FTP client ~ IE Browser

TBO Storage • NetApp equipment, NetApp NAS, NetApp OFM reports, NetApp FilerView Administration • EMC hardware and storage tools

• Industry standard storage hardware

• OnCommand Insight

• (ITSM) -BMC Remedy 7.6.04

TBO Unified • Cisco Unified Communications Manager on MCS and UCS C-Series Servers Communications • Cisco Unity Connection on MCSand UCS C-Series Servers

• Cisco Meeting Place onMCS and UCS C-Series Servers

• Multiple Cisco Model Phones (SIP and SCCP)

• PRI and SIP Trunking

• Extension Mobility

• Cisco WebEx Node

• Voice Gateways (H.323 & MGCP)

• Analog Gateways

• POTS Phones

• OSL Modems

• Avotus Call Accounting Software

• 2nd Nature VolP Administration Software

• Enable 911 Emergency Gateways

• WebEx Meetings Types

• WebEx Integration w/ Learning Center

• WebEx Site Administration

• WebEx One-Click & Productivity Tools

• Microsoft Lync

Near term >Cisco SOHO Router for P@H >Emergency Notification System Integration

>Call Center Solution

Project Support • Operating Systems: Red Hat Enterprise Virtualization (RHEV), Red Hat

Systems

TBO

Enterprise Linux (RHEL), Windows 2008, and VMWare ESX 4

• Red Hat Cloudforms/Satellite

• Perl, Ruby, Phyton

ITSS - Technology Stack per Task Page 2

DOC52PAPT1300018 ATTACHMENT "4"

• Puppet

• Platforms: JBOSS, Websphere, Oracle, Documentum, Apache-Tomcat, Alfresco, Pegasystes

• SANjNASjFCOE Storage

TBD Database • Oracle (including Oracle 9i, Oracle 109 ,Oracle llg) <future-Oracle 12c>

Administration • Golden Gate Support • Grid Control management tools

• APEX

• MySQL

• SQLServer (Enterprise Manager and Management Studio)

• NetlQ APPManager v7 SQL Module

• INTEL, UNIX and LlNUX physical and virtual servers

ITSS - Technology Stack per Task Page 3