DMS 2425-175 Attachment H - Performance Standards and Guarantees.xlsx

This is a Performance Standards and Guarantees document (Attachment H) for the Florida Department of Management Services' ITB DMS-24/25-175 for Water Based Fire Protection System Testing, Inspections, Maintenance, and Repair Services. The document outlines three key deliverables with specific performance requirements: Service Tickets must be provided within 10 business days, Testing & Inspection (T&I) Reports must be submitted to the Department within 10 business days, and water flow alarms must be properly recorded and reported.

Financial consequences for non-compliance are clearly defined, with penalties of $100 per day for late Service Tickets and T&I Reports until provided, and $100 per occurrence for improper water flow alarm recording and reporting. These performance standards support the larger contract focused on maintaining water-based fire protection systems throughout state facilities in Florida.