Consolidated Offeror Questions.docx

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Attached to
Medical and Mental Health Services
Solicitation number
1301
Issued by
Idaho

About this file

This document is a consolidated Offeror Questions and Answers document for Idaho Department of Correction (IDOC) Request for Proposal 1301 regarding Medical and Mental Health Services. The RFP solicits comprehensive medical and mental health service delivery to all individuals in IDOC custody across all departmental facilities statewide, including prisons, community reentry centers, and expanded community reentry programs. Services encompass primary care, emergency services, mental health treatment, dental services, specialty care coordination, pharmaceutical services, and related healthcare operations. Proposals were due September 2, 2026, with an anticipated contract award in late October 2026 and a service commencement date of July 1, 2027. The initial contract term is three years, with the option for two additional one-year renewal periods. IDOC facilities include nine correctional institutions housing approximately 7,500 residents, six community reentry centers, and an expanded community reentry program. Additional capacity of approximately 1,000 beds is anticipated through the opening of a 560-bed women's facility in Kuna (planned for early 2028) and completion of Pocatello Community Reentry Center (operational prior to July 1, 2027).

This is a full-risk contract in which the awarded Offeror assumes all financial responsibility for healthcare service delivery with no stop-loss protections or catastrophic cost reimbursement provisions. Historical annual contract costs ranged from $45.4 million in fiscal year 2022 to $66.7 million in fiscal year 2026, with IDOC requesting increased legislative appropriations to support expanded service requirements. The per diem rate must remain firm and fixed for the initial three-year contract term, with permitted inflationary adjustments of up to 2% in Year 2 and the lesser of CPI or 3% thereafter. Performance compensation is available up to $1.25 million annually, with up to 50% payable semi-annually based on achievement of performance indicators and outcomes measured through quarterly audits. Liquidated damages are assessed for staffing deficiencies, audit performance failures, and backlog elimination metrics. Current performance compensation earned by the incumbent contractor totaled $707,395.52 in 2024, with $2.1 million forfeited during 2022-2023. The Offeror must maintain 98% staffing compliance and utilize the incumbent EHR platform (ANI Health/eOMIS) with no changes permitted during the first twelve months. IDOC will provide computers, laptops, printers, and network access through an IT Escrow Account, currently funded at $500,000 annually for medical operations and $250,000 for IT, with an additional $300,000 one-time medical escrow and $30,000 one-time IT escrow required for the new women's facility.

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Consolidated Offeror Questions RFP 1301 Medical and Mental Health Services

No
RFP Section
RFP Page
Question
Response
1
General
What is the anticipated contract start date?
The anticipated Contract start date (Service Commencement Date) is July 1, 2027.
2
General
Please confirm the anticipated Service Commencement Date for the resulting contract.
See the answer above.
3
General
Please provide contractor performance reports, quality audits, monitoring reports, compliance reports, corrective action plans, and contract management reports from the previous three years.
IDOC is supplying the current medical contractor audit outcomes summary page for both medical and mental health audits for the first half of calendar year 2026. See Q&A Attachment 13.

The volume of pages in producing this request is prohibitive to provide in the allowed time frame of this RFP process.

4
General
For each of the past five fiscal years, how many individual lawsuits have been filed by inmates claiming unconstitutional medical, mental health, and dental care? How many of those were filed in State court and how many in federal court?
See Q&A Attachment 15. Calendar year information provided.
5
General
For each of the past five fiscal years, how many inmates have died while incarcerated?
The number of resident deaths while in IDOC custody by Fiscal Year:

FY22: 28

FY23: 22

FY24: 21

FY25: 22

FY26: 26

6
General
Please describe lessons learned and significant operational challenges encountered during the most recent healthcare services transition?
During the most recent medical and mental health services transition in October 2021 the following is shared:

There were a large number of nursing positions that were open during the transition, as well as the training/orientation of the locums nursing staff was less than par for a period of time.

The proposed pharmacy vendor in the current medical Contractor’s response had to be updated/changed due to the proposed pharmacy vendor not having the appropriate licensing credentials in the State of Idaho. The current medical Contractor’s solution corrected the problem quickly and left no issues or concerns with patients receiving timely medications.

7
General
Is pill pass done at a central location or within each housing unit?
Different for every facility and/or unit.
8
General
How many days per month is IDOC running intake/receiving at each institution?
· PWCC/SBWCC 2 days per week for regular bus intakes. Special transports could happen any day of the week.

· ISCI 4 days per week for regular bus intakes. Special transports could happen any day of the week.

IDOC does receive, and the awarded Offeror will need to conduct, special intakes based on medical emergencies or necessity from county jails, as required, i.e., pregnant resident, level of care requirements, etc.

9
General
How many incarcerated persons are currently on the transplant list?
None at the current time.
10
General
How many send-outs to outside medical facilities have each institution had over the last three years?
Please review data provided in Q&A Attachment 5. The information is provided utilizing the HSR Report (Health Services Report), which is being updated with this RFP to be known as the Monthly Medical Services Report (MMS Report).
11
General
On average, how many incarcerated persons are granted medical parole each year?
The Idaho Commission of Pardons & Parole grants 3-4 medical paroles per year, on average, for the past 11 years.
12
General
Are there any upcoming operational changes that could significantly impact staffing or costs?
At the current time, IDOC does not anticipate any operational changes that would significantly impact staffing or costs related to this RFP.
13
General
Are there any current reporting or interface limitations?
No, there are no known reporting or interface limitations currently.
14
General
Please provide a copy of the current IDOC health services contract, including any exhibits, attachments, and amendments.
Due to the size of the document, please submit a Public Records Request at Idaho Department of Correction Records Requests - Make a new request, which will be completed within 72 hours. If you have not received your response within the 72 hour time frame, please email the RFP Lead.
15
General
Please provide a copy of the current healthcare services contract, including all exhibits, amendments, renewals, attachments, staffing amendments, and contract modifications.
See the answer above.
16
General
Please provide the annual cost of the current healthcare services contract for each of the previous five years.
FY22: $45,386,178.64

FY23: $54,161,707.11

FY24: $59,431,337.30

FY25: $66,031,529.30

FY26: $66,739,001.34

17
General
Are any of the IDOC facilities currently subject to any court orders or legal directives? If “yes,” please provide copies of the order/directive.
Class action settlement requiring certain testing and treatment measures for Hep C be met through FY2028. The settlement agreement is confidential, and details will be shared with the awarded Offeror.
18
General

With regard to lawsuits (frivolous or otherwise) pertaining to inmate health care:

a. How many have been filed against the IDOC and/or the incumbent health care provider in the last three years?

b. How many have been settled in that timeframe?

a. See Q&A Attachment 15.

b. One (1) in 2023.

19
General
What current litigation claims are they against the incumbent provider?
There are currently 13 open or litigation in process claims. See Q&A Attachment 15.
20
General
Is the IDOC aware of any upcoming legislation or government policy that could result in a drop in its resident population (e.g., compassionate release, population reduction measures, etc.)? If yes, please describe and provide a timeframe for the legislation/policy implementation.
No, IDOC is not aware of any legislation that would result in a drop in resident population.
21
General
Other than the its two new planned facilities, does the IDOC have any plans to change the mission, size, or scope of any of its facilities within the term of the contract? If so, please provide details (including timeframe) on the planned change.
No, IDOC has no changes planned at this time.
22
General

Please answer the following questions relating to Interstate Compact agreements among prison systems.

a. Does the IDOC participate in an Interstate Compact Program?

b. If yes, with which other states/jurisdictions does the IDOC have an agreement in place?

c. On average, how many Interstate Compact residents are housed in the IDOC facilities?

d. On average, how many IDOC residents are housed out of state at Interstate Compact partner facilities?

a. Yes, IDOC participates in Interstate Compact Programs.

b. Idaho has an agreement with the following states: Arizona, California, Colorado, Florida, Kansas, Massachusetts, Minnesota, Montana, Nebraska, Nevada, New Hampshire, Ohio, Oklahoma, Oregon, South Carolina, Utah, Virginia, Washington, and Wyoming.

c. 30 residents

d. 30 residents

23
General
Can you provide more information on the MH “ hybrid” where MH services are provided by IDOC employees and a Contractor. Can you break down the site ratios of IDOC employees vs Contractor and how responsibilities and supervision are managed if the MH team is co-mingled at a site providing the same services.
MH contract staff (Offeror staff) provide services at ISCC and MVTC (general population). In addition, contract staff provide MH services in the male acute mental health unit at IMSI and the women’s BHU/AMHU at PWCC.

At these sites (IMSI AND PWCC), there is a team of General Population MH clinicians (state employees), in addition to the contract staff who manage the specialized mental health treatment units. These teams are expected to work cooperatively together, in their separate duties.

The one area where significant planning is required is “Primary Clinician” duties, wherein one site clinician is identified as managing all unscheduled issues (suicide watch visits, HSR follow ups, etc.). IDOC/Contract staff are encouraged to work as a site team to develop a mutually agreeable schedule of shared duties. If such an agreement cannot be created, each team is responsible for their own schedule.

24
General
On the tours, CBI-SUD and T4C curriculum was observed. Who is providing those curriculums?
All programming curricula are provided by IDOC Program and Case Managers.
25
General
Please identify any incumbent subcontractors, specialty vendors, or contracted service providers currently supporting the Idaho Department of Correction healthcare system, including but not limited to dialysis, hospice, skilled nursing, wound care, endocrinology, sleep medicine, specialty physician services, and telehealth services. Please indicate whether the State expects the successful Offeror to continue utilizing any existing subcontractors or whether alternative subcontracting arrangements may be proposed.
It is the responsibility of Offerors to source, investigate, review, negotiate, and contract with any and all subcontractors, specialty providers, ancillary vendors, community clinics, etc. IDOC will required Offerors to make appropriate arrangements and put into place contracts and agreements for the benefit of IDOC residents medical and mental health care as required by the RFP/contract.
26
General

The RFP references long-term care services, hospice services, and skilled nursing support for incarcerated individuals. Please clarify the Department's expectations regarding hospice care delivery. Specifically:

· Is the successful Offeror expected to provide hospice services directly through its clinical staff, through a contracted hospice provider, or through another model?

· Are hospice-related assessments, certifications, recertifications, and care planning currently performed by a third-party hospice organization?

· If so, please identify the current provider(s) and annual utilization.

· Currently hospice services are being provided internally by IDOC’s medical vendor with support from IDOC residents who are part of a specialized program who sit with terminally ill patients. All hospice patients reside in the infirmary at ISCI or PWCC.

27
General

Idaho Code §20-237B appears to require reimbursement at Medicaid rates for incarcerated patient care. Are Medicaid rates set for all offsite services?

Please clarify whether the Contractor may negotiate reimbursement rates above Medicaid rates when necessary to secure provider participation and maintain adequate network access? Can the state please confirm if Medicaid rates are 100% for everything offsite?

IDOC advises Offerors to review applicable Medicaid rates as needed. The Contractor may negotiate reimbursement rates above Medicaid rates when necessary to secure provider participation and create/maintain appropriate medical network access. IDOC cannot confirm if Medicaid rates are 100% for everything offsite.

28
General
Number of watch cells with cameras?
IDOC provides the following numbers with the important caveat that cameras are never to be used in place of eyes-on, in-person, 24/7 observation when clinically ordered. The following are the number of approved suicide-resistant cells that have cameras, out of the total cells:

ICIO: 1/1

ISCC: 2

MVTC: 0/0

SBWCC: 2/2

NICI: 1/1

ISCI: 0/13

IMSI: 0/8

SICI:0/1

PWCC: 8/8

29
General
Respiratory protection for patients and staff due to poor air quality- annual fires
IDOC does not have a specific SOP or protocol currently in place related to respiratory protection for residents/patients and/or staff.
30
General

To support the development of accurate pricing, will the State please provide the actual off-site medical expenditures for the calendar years 2024 and 2025 by the following categories? This should include total off-site spending.

0. Inpatient

0. 2024

0. 2025

0. Observation

1. 2024

1. 2025

0. Emergency Transportation

2. 2024

2. 2025

0. Emergency Room

3. 2024

3. 2025

0. Dialysis

4. 2024

4. 2025

0. Radiology

5. 2024

5. 2025

0. One Day Surgery

6. 2024

6. 2025

0. Office Visits

7. 2024

7. 2025

IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

30
General

Please provide historical utilization statistics for the past two (2) years regarding off-site services, including but not limited to:

· Total number of ER visits by facility

· Number of ER visits that resulted in inpatient admissions

· Number of ambulance transfers by facility

· Number of non-ambulance transfers

· Number of 911 transfers

· Number of Life Flight/helicopter transfers

· Number of inpatient admissions

· Number of inpatient days

· Number of hospital observations

· Number of one-day surgeries

· Number of office specialty visits by provider type Number of off-site radiology exams by type (e.g., CT scan, MRI, etc.)

IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

31
General

To ensure proposers can construct a realistic pharmacy cost model, will the State please provide the actual pharmacy expenditures for the calendar years 2024 and 2025 by the following categories? This should include total pharmacy spending.

a. HIV

7. 2024

7. 2025

b. HEP C/B

7. 2024

7. 2025

c. Psychiatric

i. 2024

ii. 2025

d. Oncology

i. 2024

ii. 2025

e. Biologicals

iii. 2024

iv. 2025

f. MAT

i. 2024

ii. 2025

g. Other

i. 2024

ii. 2025

IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

32
General

Please provide the following information for the calendar years 2024 and 2025:

· Average number of incarcerated individuals on psychotropic medication(s) each month

· Average number of incarcerated individuals on HIV/AIDS medication(s) each month

· Average number of incarcerated individuals on hepatitis medication(s) each month

· Average number of incarcerated individuals on hemophilia medication(s) each month

· Average number of incarcerated individuals with diabetes each month IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP for items 1, 2, 4, and 5.

The average number of residents on HCV medications each month is approximately 85. Approximately eight new residents begin treatment each week.

33
General

Please provide the following information for the past two (2) years:

1. Average number of incarcerated individuals on psychotropic medication(s) each month

2. Average number of incarcerated individuals on HIV/AIDS medication(s) each month

3. Average number of incarcerated individuals on hepatitis medication(s) each month

4. Average number of incarcerated individuals on hemophilia medication(s) each month

5. Average number of incarcerated individuals with diabetes each month

34
General
Do they currently have an OTP vendor working with each location?
There is currently not an Opioid Treatment Program vendor working with each location – historically, single case agreements have been built between a community OTP and the current contractor as needed.
35
General
How do they currently treat pregnant opioid dependent females?
Currently residents who arrive at IDOC on an MOUD/MAT drug during pregnancy continue to receive their MOUD medication through delivery with a taper post delivery.
36
General
Would they like LAIs budgeted into this proposal?
Yes, Offerors should budget LAIs in their proposals.
37
General
Do they currently do an observed med pass or pass MAT meds in regular med line?
MAT is not currently active in any prison facilities, with the exception of a pre-release program (pilot) in select community reentry centers. There is an observed med pass in these facilities.
38
General
Is there any responsibility by the contractor for clinical oversight/communication or financially for the IDOC patients who are housed in the two private prisons located in Arizona?
Other than minimal coordination of care, there is no responsibility clinically or financially for residents housed in Arizona.
39
General
Please provide IDOC claims data for the 2024 and 2025.
IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.
40
General
How long will LDs be paused during start-up?
Audits (Performance Incentives) may be performed by IDOC from the Service Commencement Date. LD’s (Liquidated Damages) related to Audits will be paused for the first six months of the contract.
41
General
Does the state of Idaho participate in 340B Drug Pricing Program?
IDOC currently utilizes an FQHC, through a contract, to obtain HCV treatment services, which include 340B pricing available to IDOC through the FQHC. HIV medications are also under 340B pricing as patients are seen at an FQHC for their HIV care.
42
General
Is there a mandatory state training for new hires? How long does this take and what does it require?
Please reference Exhibit 5 – Scope of Work – Section 2.11. Currently, all medical Contractor staff attend a four-hour New Employee Orientation (NEO) held at IDOC’s Central Office in Boise, ID. Those outside of the Boise area attend via virtual meeting.
43
General
How long does it typically take for security checks to be processed?
The Background Investigation Team has five days to complete a submitted Background Questionnaire.
44
General
Please provide the LD totals for the past two years by category.
LD’s, for the entire contract period to date, are provided in Q&A Attachment 9 by category.
45
General
Please provide your total psychotropic medication costs for the past two years.
IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.
46
General
Is there a cap on pharmaceuticals?
There are no caps on pharmaceuticals and IDOC will not entertain a cap as this is a full-risk contract.
47
General
What would be a reasonable cure period for loss of accreditation?
Please refer to Exhibit 4 – General Requirements - section 4.4 …” the Contractor must cure the deficiency to the satisfaction of the accrediting body within the time frame established by the accrediting body.”
48
General
Does the appeals window described in Exhibit 4, Section 9.4 allow for correction?
The appeal period does not allow for the Contractor to correct or furnish missing items, such as missing documentation in the EHR. Ultimately, the Contractor should correct the issue or concern so as not to be an issue with audits in the future.
49
General
Is Contractor’s pre-existing / independent IP excluded from the Special Terms & Conditions Section 9.1 that grants IDOC ownership of all work product? Does this refer to work product created exclusively for this Agreement?
Yes. Please note, per Special Terms & Conditions, Section 9.1, paragraph 3, the Contractor must disclose in writing those elements defined as Pre-Existing Intellectual Property prior to the Service Commencement Date.
50
General
With regard to the Public Records / Trade Secret indemnity, will the State agree to provide cooperation and notice prior to any disclosure?
No. The State will not provide notice to any prior disclosure of records identified in advance by the awarded Offeror as exempt in accordance with the Public Records Act and section 1.16 of the State of Idaho Contract Terms and Conditions_2024. It is unclear what is meant by cooperation.
51
General

1. Please identify the following current providers:

· Pharmacy services

· Laboratory services

· Stat Lab Services

· Mobile X-ray services

· Biohazardous waste removal services

· Shredding services

· Medical gas services

· Office Supply vendor

· Network Copier Lease

2. If applicable, please provide the diversity spend vendors.

3. Are X-ray services provided using on-site equipment or through a mobile X-ray provider?

4. If there is on-site X-ray equipment, is it film or digital?

5. Who is responsible for biohazardous waste removal services – the County or the Contractor? What is the number of biohazard pick-ups per month?

6. Who is responsible for shredding services – the County or the Contractor?

7. Who is responsible for providing medical gas – the County or the Contractor?

8. Who is responsible for purchasing office supplies and equipment: The County or the Contractor?

Responses are in bold

1. The following are provided by the current medical contractor under a potential contract situation and not provided by IDOC or through an IDOC contract, unless otherwise indicated:

· Pharmacy services – Clinical Solutions Pharmacy (CSP)

· Laboratory services - BioReference

· Stat Lab Services – sent to St. Alphonsus (for the Treasure Valley)

· Mobile X-ray services – Bedside X-ray

· Biohazardous waste removal services - SteriCycle

· Shredding services – provided by IDOC through a state contract

· Medical gas services - Norco

· Office Supply vendor – not known by IDOC

· Network Copier Lease – not known by IDOC

1. If applicable, please provide the diversity spend vendors. This is not a requirement of IDOC.

1. Are X-ray services provided using on-site equipment or through a mobile X-ray provider? Both. Most of the prison facilities have x-ray availability onsite.

1. If there is on-site X-ray equipment, is it film or digital? Digital

1. Who is responsible for biohazardous waste removal services – the County or the Contractor? The contractor. What is the number of biohazard pick-ups per month? Unknown to IDOC as it is managed by the current medical contractor.

1. Who is responsible for shredding services – the County or the Contractor? Answered above.

1. Who is responsible for providing medical gas – the County or the Contractor? Contractor

1. Who is responsible for purchasing office supplies and equipment: The County or the Contractor? Routine office supplies are the responsibility of the Contractor. Office furniture (desks, task chairs, bookcases, etc.) is provided by IDOC through coordination with the facility leadership and their budget for the fiscal year.

52
General
Is pharmacy currently provided by a separate contracted vendor or by the healthcare contractor? If separate, who is the current pharmacy vendor? Will the successful contractor be required to coordinate with the existing pharmacy vendor?
Pharmacy services are paid for by the current medical contractor through the full-risk contract. The current medical contractor utilizes CSP Pharmacy. An Offeror may coordinate pharmacy services with any pharmacy licensed to provide such services within the state of Idaho.
53
General
Who is the current laboratory services provider? Is the contractor required to use the existing laboratory vendor, or may another CLIA-certified laboratory be proposed?
Answered above. The Offeror can utilize any CLIA-certified laboratory they choose.
54
General
Who currently provides radiology and diagnostic imaging services? Are off-site imaging providers designated by IDOC, or may the contractor propose alternative qualified providers?
IDOC does not designate radiology or diagnostic imaging providers to be utilized by the current medical contractor nor the Offeror.
55
General
Please identify the on-site and/or off-site dialysis provider.
All dialysis services are provided onsite through a contract the current medical contractor has in place with Rendevor.
56
General

Funding Assumptions and Pricing Structure Clarification: The RFP appears to introduce or expand several requirements that may materially increase the cost of contract performance versus the requirements of the current contract, including, but not limited to, nutrition services, backlog reduction efforts, SORA-related requirements, staffing penalties, face-to-face refusal encounters performed by RNs, expanded psychiatrist coverage, MOUD services, Hepatitis C treatment, ISMP staffing requirements, possible pharmaceutical dispensing model changes, and 24/7 RDU/intake nursing coverage.

To assist offerors in developing responsive and sustainable pricing, please clarify:

a) Does the Department anticipate that funding necessary to support these enhanced requirements will be included in future legislative appropriations and budget requests?

b) Has the Department identified specific requirements within the RFP that may be subject to future funding availability or phased implementation?

c) Would the Department prefer or permit offerors to identify and separately price any of these significant cost drivers in their proposals for evaluation and budget-planning purposes?

d) In the event funding is not obtained for certain new or expanded requirements, does the Department anticipate modifying the scope of services, implementation timelines, staffing expectations, or performance requirements accordingly?

This clarification will help offerors ensure that proposed pricing appropriately aligns with the Department's anticipated scope of services and funding expectations over the contract term.

a) Yes, IDOC will be requesting increased legislative appropriations and budget requests for the increased services.

b) No, there are no provisions that are based upon future funding or phased implementation identified at this time.

c) No. All current requirements are part of the full scope of work, the Offerors pricing must be fully burdened to include all requirements.

d) Potentially, but this would be captured in a BAFO (Best and Final Offer) if funding is not obtained prior to award, or through a contract amendment mutually agreed upon by IDOC and the Contractor.

57
General

1. Who is responsible for the purchasing of the influenza vaccine: the County or the Contractor?

2. If responsible, will the Contractor have to purchase & administer the influenza vaccine to the custody officers?

3. Has the health department provided the influenza vaccine in the past?

4. Who is responsible for the purchasing of the covid 19 vaccine: the County or the Contractor? If the contractor, will the Contractor be reimbursed?

1. The Contractor will be responsible for influenza vaccine purchase.

2. No. IDOC staff have the ability to receive influenza vaccinations through their medical benefits.

3. No, it has been purchased and provided by the current medical contractor.

4. The contractor is responsible and it is not reimbursed by IDOC.

58
General

1. What has been the utilization for STAT Labs for the past 12 months? Who is the lab vendor and courier being used for STAT services?

2. What is the utilization for X-rays, Ultra-sounds, mammogram in the past 12 months?

3. Who provides translation/interpretation services?

1. With regard to utilization, IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP. Stat lab services answered above.

2. IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

3. IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

59
General

1. Average number of incarcerated individuals who accepts the influenza vaccine each year

2. Average number of incarcerated individuals who accepts the covid-19 vaccine each year For both questions, IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

60
General

1. During the past two (2) years, what is the average number of individuals receiving dialysis treatments?

2. How much has been spent annually on dialysis over the past two (2) years?

3. What is the average weekly number of treatments?

4. Are dialysis services provided on site or off site?

5. Please identify the on-site and/or off-site dialysis provider.

1. Reference HSR Reports provided for 2024, 2025, and Jan-Jun 2026 – Q&A Attachment 12a-c.

2. IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

3. IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.

4. Dialysis services are provided onsite, as outlined in the RFP.

5. Currently provided by Rendevor through a contract with the current medical contractor.

61
RFP Admin Section 1.2
3
Procurement Schedule: Thank you for the information in this RFP section. Can the IDOC please also indicate its (a) targeted award date for the contract and (b) targeted start date for the contract?
IDOC is targeting late October for award of the Contract – this date is subject to change. The start date of the Contract is currently July 1, 2027.
62
RFP Admin Section 2
6
Can IDOC clarify whether Offerors should exclude company names, logos, company color schemes, and identifying graphics from narrative proposal responses?
Offerors are not required to redact company names, logos, color schemes, or any other identifying graphics from their response.
63
RFP Admin Section 2.4.5
6
Subsection 2.4.5, says, “The Offeror must not attach additional information to any Submittal Form (unless it has been explicitly requested). Any additional attachments submitted will not be considered in the evaluation process.”

We would appreciate clarification regarding whether offerors may submit supplemental attachments to support responses required under Section 3.2.4, Part 4, particularly within Submittal Form B.

For example, the Qualifications and Experience section requests descriptions of proposed personnel qualifications, credentials, and experience. Given the five-page limitation for this section, providing comprehensive information for multiple proposed positions is not feasible within the allotted space. Supporting documentation such as position descriptions and resumes would provide the most complete demonstration of personnel qualifications and relevant experience.

Would offerors be permitted to submit job descriptions and resumes as separate attachments in support of this section, and if so, would those attachments be excluded from the five-page limitation?

Job descriptions and resumes submitted in support of the Offeror’s technical proposal will count towards the Offeror’s page limits. The Offeror must submit these attachments using the provided Submittal Form template.

64
RFP Admin Section 2.4.5
6
Section 2.4.5 states that additional attachments will not be considered unless explicitly requested. May Offerors submit supporting materials such as policies, protocols, forms, workflows, or staffing tools in support of Mandatory Response items? If so, will those materials be evaluated and count toward applicable page limits?
Offerors may provide supplemental information, including but not limited to attachments, policies, protocols, forms, workflows, reports, exhibits, charts, resumes, images, and tables as desired to support responses given in the Offeror’s technical proposal (Submittal Form B). This information must be provided on the applicable Submittal Form B template provided in the administrative document. All supplemental information provided within the template will be evaluated as part of the Offeror’s response and will count towards the Offerors page limit for that response item. Any supplemental information attached separately will not be evaluated and will be discarded.
65
RFP Admin Section 2.4.5 & 2.5
6
Can organizational charts, resumes, sample reports, and policies be included as appendices without counting toward page limits?
66
RFP Admin Section 2.5
6
Page Limits: Please confirm that exhibits or attachments that Offerors need to provide in order to respond to the RFP specifications will NOT be counted towards the RFP’s page limits.
67
RFP Admin Section 2.5 & Submittal Form B
6
Section 2.4.2 excludes charts and images from font-size requirements but does not exclude them from page limits. Please confirm whether tables, organizational charts, and images count toward the maximum page limits specified for Submittal Form B.
68
RFP Admin Section 2.5
6
Sections 2.5 and 3.2 establish page limits and response requirements for Submittal Form B. Should Offerors limit their technical responses to the information specifically requested in Submittal Form B, with Exhibit 4 and Exhibit 5 serving as contractual requirements unless otherwise referenced, or does IDOC expect additional narrative responses addressing requirements contained in Exhibit 4 and Exhibit 5?
The offeror is expected to meet the requirements as requested in the RFP. No additional narrative responses addressing these specific requirements are expected.

These examples should be included by the Offeror as appropriate in the narrative responses.

69
RFP Admin Section 2.5
6
Can IDOC clarify whether Offerors are expected to respond only to the specific requirements identified within Submittal Form B, Part 4, or whether Offerors are expected to also address all requirements contained throughout Exhibit 4 (General Requirements) and Exhibit 5 (Scope of Work) within the 99-page limitation?
See the answer for Question 68 above.
70
RFP Admin Section 2.5
6
Given the full-risk nature of this procurement and the significant clinical, operational, legal, and financial responsibilities associated with providing healthcare services, how would IDOC like Offerors to communicate risk-mitigation strategies, healthcare delivery methodologies, and other aspects of their operating approach that may not be fully captured within the proposal format requirements?
See the answer for Question 68 above.
71
RFP Admin Section 2.5
6
Sections 2.5 and 3.2 provide limited space for Offerors to describe their healthcare delivery approach despite the full-risk nature of the resulting contract and the extensive requirements contained in Exhibits 4 and 5. If IDOC intends Offerors to provide more detailed information regarding clinical operations, staffing models, transition planning, quality-management programs, and risk-mitigation strategies, may Offerors include supplemental narrative information beyond the stated page limitations, and if so, where should that information be provided?
See the answer for Question 68 above.
72
RFP Admin Section 2.5
6
Given the limited page allocations for Qualifications & Experience, Approach, and Obstacles/Challenges/Risks, and the significant weighting assigned to Mandatory Responses, does IDOC intend to evaluate broader information regarding an Offeror's correctional healthcare model, quality programs, innovations, and organizational capabilities? If so, where should Offerors include that information within their proposal?
See the answer for Question 68 above.
73
RFP Admin Section 2.6
7
Could the State please confirm that proposals must be submitted electronically through the Idaho e-Procurement System (IPRO/ePro) only, and that no hard-copy or emailed proposal submissions are required? Additionally, are there any file size limitations or specific upload requirements that Offerors should be aware of?
Per Section 2.6, proposals must be submitted electronically through IPRO. The State will not accept proposals in any other manner. IPRO currently has a file size limit of 50MB.
74
RFP Admin Section 2.6.2
7
Could the State please clarify whether Forms A, B, and C should be combined into a single PDF for submission, or should each form be submitted as a separate PDF/document? If separate files are required, are there any specific naming conventions or file organization requirements that Offerors should follow?
Offerors must submit each form as a separate document. See the table in RFP Administrative Section 2.6.2 for file format and naming conventions.
75
RFP Admin Section 2.6.2
7
The RFP requests that Submittal Forms A, B, and C be provided in Microsoft Word format. Given that formatting and pagination can occasionally shift when documents are opened in different versions of Word or on different devices, would the IDOC permit offerors to submit these forms in PDF format instead? PDF files help preserve the integrity of the document's formatting, pagination, and content as originally submitted.
Submission of documents in Word is mandatory to validate adherence to formatting requirements. IDOC will allow the Offeror to submit an additional copy of Submittal Form B in PDF format if desired.
76
RFP Admin Section 2.6.2
7
If our Proposal contains no trade secrets or exempt information, are we required to submit a blank/placeholder redacted file, or can we omit the "Redacted Submittal Forms" package entirely from our submission?
The Offeror is not required to submit a redacted package if the Offeror’s proposal contains no trade secrets or exempt information.
77
RFP Admin Section 3.2.1, Part 1
9
The RFP states “The Offeror’s response must address the requirements outlined in Exhibit 5, section 2.6 – Key Personnel.” However, in Exhibit 5, section 2.6 is “Unlicensed Healthcare Workers.” Please confirm this is an error and it should refer to section 2.7?
This reference error has been corrected in Amendment 1. The correct reference is Section 2.7.
78
RFP Admin Section 3.2.1, Part
9
Qualifications and Experience, states, “The Offeror must provide the name and describe the qualifications of at least two (2) incumbents in each of the above facility-based leadership positions, who currently serve in these positions in other DOCs with an average daily population of at least four thousand (4,000) at a system-level where the Offeror currently provides health care services.” Will the IDOC please also accept names and qualifications of staff who currently serve in these positions in other DOCs where the Offeror has recently provided health care services?
Yes, IDOC will allow this request. Please include the name and location of the DOC where the recently provided services were rendered in the last five years.
79
RFP Admin Section 3.2.1
9
Does the State permit the use of subcontractors under this contract? If so, may the Offeror include the subcontractor's qualifications, experience, references, and capabilities in the technical proposal responses to demonstrate compliance with the RFP requirements? Additionally, will the evaluation be based on the combined capabilities of the Prime Contractor and its proposed subcontractor(s), or will only the Prime Contractor's qualifications and experience be considered during the evaluation?
See Special Terms and Conditions, Section 18.
80
RFP Admin Section 3.2.2, Part 2
9
RFP Section 3.2.2 Part 2 – Approach requires a “brief overview of the approach that will be taken to successfully deliver this project/services……include a brief roadmap, which describes the general approach (major activities or tasks) …… This must also include a high-level schedule of major activities or tasks…” Can the Department confirm if an implementation/transition plan needs to be included in response to this section?
No, an implementation/transition plan does not need to be included in response to this section.
81
RFP Admin Section 3.3
10
The RFP requires submission of the completed Pricing Schedule (Form C). Could the State please clarify whether Offerors should submit only the completed Form C, or if an additional narrative page may be included to explain pricing assumptions, exclusions, methodologies, or other relevant information? If additional narrative is permitted, will it be considered as part of the pricing evaluation?
Offerors should only submit the information requested in Submittal Form C. Evaluation of the Offeror’s cost will be limited solely to the information submitted in Submittal Form C. No additional narrative, methodologies, or other information will influence the evaluation of an Offeror’s cost – any additional information provided will not be evaluated and will be discarded.
82
RFP Admin Section 3.3
10
Submittal Form C (Cost Proposal) requests a detailed breakdown of the individual cost components that comprise each proposed per diem rate. In addition to the information requested within the form itself, may Offerors provide a supplemental narrative describing the assumptions, methodology, rationale, and cost drivers underlying the proposed per diem rates and overall cost proposal?
See the answer above.
83
RFP Admin Section 3.3, Submittal Form C
10
Please clarify an apparent inconsistency between the Cost Proposal Submittal Form C and the RFP.

The Cost Proposal Submittal Form C states that the proposed per diem rate must remain firm and fixed for the initial contract term, which is defined as the first three years of the contract. However, Section 12 of the RFP appears to permit inflationary adjustments to the per diem rate during the second and third years of the initial contract term.

Please confirm that the PIPD rate entered on Submittal Form C should represent the offeror’s proposed rate for the first year of the initial contract term, and that the rate may subsequently be adjusted during years two and three in accordance with the inflation adjustment methodology described in Section 12 of the RFP?

If this interpretation is incorrect, please provide guidance regarding how offerors should account for the permitted inflationary adjustments when completing the Cost Proposal form.

The Per Diem rate should represent the Offeror’s cost for the initial term, without any inflationary adjustments, for evaluation purposes.

84
RFP Admin Section 4.5, 4.6, & 4.8
12-13
Section 4.5 states Cost Proposals are only opened for selected Offerors. Will the scored Presentations (Section 4.6) occur before the Best and Final Offer (BAFO) phase (Section 4.8), or will BAFOs be requested after presentations are scored?
BAFOs will only be requested if the State determines material changes to the formal solicitation are necessary. See IDAPA 38.05.01.083.02.c.
85
RFP Admin Section 4.7.2
13
Section 4.7.2 references "bonding and insurance" as items that may be requested during clarification discussions. Please confirm that Certificates of Insurance and Business Licenses are not required with the initial proposal submission and will only be required upon contract award.
The clarification period occurs after proposal submission. Offerors are not expected to submit COIs or Business Licenses with their proposals.
86
RFP Admin Section 4.7.2
13
In the event an apparent successful Offeror identifies material concerns regarding insurance requirements, risk allocation provisions, or other contract-performance obligations that are not available to be addressed within its proposal response, does IDOC anticipate those matters being discussed during the clarification process described in Section 4.7, or should Offerors submit all such concerns as exceptions through the process described in Section 1.9 and Exhibit 18?
Offerors must submit material modification or exception requests prior to the solicitation close date. The State cannot make material modifications to terms or requirements after the solicitation is closed.
87
Exhibit 1
14
Does the contractor have any responsibilities for patient care or management of patients at the BHU at ID State Correctional Institution? If yes, please provide the relevant policy and procedures for delivery of services.
No, the Contractor does not have clinician responsibility for patient care or management at the BHU at ISCI. Psychiatric services as well as all medical services are required at the ISCI BHU.
88
Exhibit 1
17
Exhibit 1 states that IDOC currently utilizes a hybrid Mental Health service delivery model involving both IDOC employees and contractor employees. Does IDOC intend to maintain this hybrid model throughout the contract term?
Yes, IDOC intends to maintain this hybrid model throughout the Contract term.
89
Exhibit 1
19
Please provide a copy of IDOC SOP 315.02.01.001
This SOP can be found online at the link below. Please note the SOP number has been updated recently: Suicide Risk Management and Intervention. This reference has been updated to correct the SOP number.
90
Exhibit 2
20
In addition to the “Previous 12-month ADP” information, can the IDOC please provide five-year population projections for the prison system?
IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.
91
Exhibit 2
20
Can you please provide the projected ADP for each site for the next 3 years?
See the answer above.
92
Exhibit 2
20
Please provide three years’ worth of historical data on the number of IDOC intakes.
See Q&A Attachment 2, located at the end of this document.
93
Exhibit 2
20
How many housing units are at ISCI?
There are currently 12 housing units at ISCI, with the 13th under construction and reported in the RFP.

Medical (LTC & Infirmary), Medical Annex, and Units 7-16.

94
Exhibit 2
20
Are there any plans to open or close any facilities during the initial term of the contract. If so, which facilities are there talks of closing or what location would a new facility be opened?
Other than those identified in the RFP, there are no plans at the current time to build or close any additional facilities.
95
Exhibit 2
20
What are the top 50 medications utilized by each site?
IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.
96
Exhibit 2
20
What are the top 50 lab tests utilized by each site?
IDOC does not currently possess this information and will not be able to obtain it in the timeframe of this RFP.
97
Exhibit 2
20
With regard to the IDOC housing individuals in the custody of other jurisdictions:

a. Please list any other agencies or jurisdictions (e.g., US Marshals, ICE, federal BOP, other states or counties, etc.) for which the IDOC houses individuals.

b. Please indicate the average number of individuals the IDOC houses for each of these agencies or jurisdictions.

c. How are authorizations for offsite services handled for each of these agencies or jurisdictions?

d. How is the cost of offsite services handled for each of these agencies or jurisdictions?

a. None. These agencies may have hold/detainer/warrant/pending cases, but if they are in IDOC custody, they are serving an IDOC required sentence.

b. N/A

c. N/A

d. N/A

98
Exhibit 2
20
Facilities List: Please answer the following questions relating to the new 560-bed women’s facility in Kuna and the 100-bed men’s CRC in Pocatello.

a. Can the IDOC be any more specific with the timelines for opening these two facilities?

b. What is the status of each facility with regard to construction, equipping the units, etc.?

c. Which of the following methods is the IDOC planning to use to populate the two new facilities? (A) Move residents from other existing IDOC facilities, keeping the overall system population level the same with no increase in the number of overall residents statewide. OR (B) Populate the new facilities with newly incarcerated individuals and overflow residents currently housed out of state, in county jails, etc., resulting in an increase to the overall system population.

d. Will the IDOC be closing any existing facilities once the two new ones open?

e. Will either new facility include any special housing or treatment units, such as a dedicate SUD treatment unit or therapeutic community?

f. The current annual escrow account amounts are $500,000 for medical and $250,000 for IT. We also see the RFP requires a $300,000 one-time medical escrow account to be created. However, won’t the annual amounts of both the medical and IT escrow accounts need to permanently increase to account for the ongoing needs of the two new facilities? Please describe how the IDOC wants Offerors to handle these long-term increases (e.g., build into our proposal pricing, negotiate a future contract amendment, etc.).

g. Does the IDOC want Offerors to include the cost of staffing, equipping, and operating the two new facilities in our proposal pricing?

h. If the preceding answer is NO, please confirm the IDOC will negotiate a far and equitable contract amendment with the awarded Offeror to account for these costs once the new facilities are near to being opened.

a. As outlined in Exhibit 2 – Facilities List, the Pocatello CRC will already be operational prior to the Service Commencement Date. The Per Diem that Offeror’s propose for the Per Diem 2 rate should include the staff necessary to operate PCRC as well as the other five CRC locations. With regard to the New Women’s Facility, it is currently planned to open early in 2028 (approximately Feb).

b. PCRC is progressing ahead of schedule with building completion slated for November 2026 and move-in dates planned for mid to late December 2026. The New Women’s Prisons is progressing as planned with footings completed and two of the housing units currently framed.

c. IDOC will fill both the PCRC and New Women’s Prison with resident from within existing prisons or CRCs. IDOC will backfill with already sentenced individuals currently residing in county jails.

d. No. No IDOC facilities will be closed.

e. Yes. This question is addressed/answered on page 23 and 41 (Alex enter the question #)

f. IDOC already anticipated the need to increase the Medical Escrow Account in the RFP and set that amount at $500,000. IDOC is amending the RFP to require the awarded Offeror to pay an additional $30,000 one-time, to cover IT costs for the new women’s prison, which will be deposited into the IT Escrow Account, timeline as determined by IDOC.

g. Amendment 1 to the Submittal Form C – Cost Proposal, contains new spaces to enter in this information.

h. N/A

99
Exhibit 2
20
Please provide current and historical population data by facility for the previous three years, including ADP, custody level, gender, restrictive housing populations, RDU populations, and mental health classifications.
See Q&A Attachment 14 – Average Daily Subpopulations (spreadsheet). The data provided for the past three Fiscal Years (FY24-FY26) are by : Gender, Classification, Restrictive Housing, RDU, and Mental Health.
100
Exhibit 2
20
Please provide annual admissions, releases, transfers, and average length of stay by facility for the previous three years.
See Q&A Attachment 2, located at the end of this document.
101
Exhibit 2
20
Please identify the number of state-sentenced individuals currently housed in county facilities awaiting transfer into IDOC facilities.
The current number of IDOC residents housed in county jails awaiting transfer is:

Male: 833 Female: 176 Total: 1009

102
Exhibit 2
20
Regarding the approximately 1,000 additional beds anticipated to come online, are these beds intended to accommodate normal system growth, relieve overcrowding at existing facilities, or both?
These beds are for current IDOC bed needs, out of state housing (ability to bring residents housed out of state back), and gender responsive care.
103
Exhibit 2
20

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