Amendment 1 - RFP 1301 - Administrative Document.docx

STATE OF IDAHO

DIVISION OF PURCHASING

FOR

DEPARTMENT OF CORRECTION

Request For Proposal

Medical and Mental Health Services

RFP Number: 1301

Amendment 1

Table of Contents

Section 1 Administrative Information and Overview

1.1 Purpose

The State of Idaho’s (“State”) Division of Purchasing (“DOP”), on behalf of the Idaho Department of Correction (“IDOC”) is issuing this Request For Proposal (“RFP”) to solicit Proposals from qualified and experienced firms (“Offerors”), that can provide medical and behavioral healthcare services to incarcerated and at-risk populations. Terms used throughout this solicitation are provided in Exhibit 1. A list of all IDOC facilities is provided in Exhibit 2. Background information is provided in Exhibit 3. General Requirements are provided in Exhibit 4. The complete scope of work is provided in Exhibit 5.

1.2 Procurement Schedule

Facility Walkthrough (Day 1):

Facility Walkthrough (Day 2):

Pre-Proposal Meeting:

Deadline to submit questions:

Closing Date (deadline to submit Proposal):

Public Opening Date:

Bid Opening Link:

The State will make every effort to adhere to the schedule below, but reserves the right, at its sole discretion, to adjust the schedule.

July 21, 2026 @ 12:00 pm MT July 22, 2026 @ 10:00 am MT July 23, 2026 @ 9:00 am MT July 30, 2026 @ 11:59 pm MT See IPRO Event Main Page for current closing date and time.

September 3, 2026 @ 10:30 am MT Microsoft Teams Meeting

1.3 RFP Lead

Name:

Title & Agency:

Email:

The individual listed below (referred to as “RFP Lead”) is responsible for the conduct of this procurement. From the issue date of this RFP, until a contract is awarded, or the RFP is cancelled, Offerors are prohibited from communicating with any State employee, Official, or Evaluators regarding this RFP or procurement.

Alex Limber Buyer, Division of Purchasing Alex.Limber@adm.idaho.gov

1.4 Facility Walkthrough

Date:

Facility:

Address:

Tour Start Time:

Approximate Duration:

Date:

Facilities:

Starting Address:

Tour Start Time:

Approximate Duration:

A non-mandatory facility walkthrough will be held to tour some of the facilities where services are to be provided. While attendance is highly encouraged, it is not mandatory. There will be no virtual option available for the facility walkthrough. The Offeror must pre-register for each facility walkthrough no later than Friday, July 17, at 5:00 PM MT. The Offeror must complete and submit Exhibit 16 to inform the State of planned attendees. A general schedule is provided below:

Tuesday, July 21, 2026 Pocatello Women’s Correctional Center 1451 Fore Road, Pocatello, ID 83204 12:00 pm MT Two (2) hours

Wednesday, July 22, 2026 East Boise Community Reentry Center (EBCRC), Idaho Maximum Security Institution (IMSI), Idaho State Correctional Institution (ISCI), and Idaho State Correctional Center (ISCC) 2366 Old Penitentiary Road, Boise, ID 83712 (EBCRC) 10:00 am MT Six (6) Hours

1.5 Pre-Proposal Conference

Link:

A non-mandatory pre-proposal conference will be held to provide an overview of the RFP process, the scope of work, and submission requirements. While attendance is highly encouraged, it is not mandatory. The meeting will be conducted virtually, with the access link provided below. To inform the State of your planned interest and attendance, please complete and submit Exhibit 16.

Microsoft Teams Meeting

1.6 IPRO eProcurement System

This Solicitation is issued by the State via the State’s eProcurement system, IPRO. It is the Offeror’s responsibility to monitor IPRO for any updates or amendments.

Link: IPRO POWERED BY LUMA

1.8 Questions

The Offeror must review this entire RFP solicitation, including associated documents. All questions, requests for clarification, or other correspondence must be submitted in writing via email to the RFP Lead. See Exhibit 17 for additional instructions. Questions must be submitted using the table provided within Exhibit 17.

1.9 Modifications and Exceptions to Requirements, Terms, and Conditions

1.9.1 Offerors are strongly encouraged to submit any proposed modifications to the requirements, terms, or conditions of the RFP on Exhibit 17 - Bidder Questions prior to the deadline to submit questions. Questions regarding these requirements must contain the following:

1.9.1.1 The rationale for the specific requirement being unacceptable to the party submitting the question (define the deficiency).

1.9.1.2 Recommended verbiage for the State’s consideration that is consistent in content, context, and form with the State’s requirement that is being questioned.

1.9.1.3 Explanation of how the State’s acceptance of the recommended verbiage is fair and equitable to both the State and to the party submitting the question.

1.9.2 In the event that a Proposal contains modifications or exceptions to any Solicitation requirements, terms, or conditions which are not addressed during the question and answer period, they must be identified and submitted on Exhibit 18 – Contract Modifications and Exceptions and must contain the same information outlined in Section 1.9.1, above. The State will not consider any modifications or exceptions that are not identified specifically on Exhibit 18.

1.9.3 The State has sole discretion to determine if the modifications or exceptions submitted by an Offeror would result in a material change or otherwise threaten the integrity of the procurement process. Pursuant to IDAPA 38.05.01.084.e, the State may only negotiate non-material modifications or exceptions. Modifications or exceptions which the State determines to be material, or which otherwise threaten the integrity of the procurement process, will not be accepted or negotiated. If the Offeror has conditioned its Proposal on the State’s acceptance or negotiation of its proposed modifications or exceptions, and the modifications or exceptions are deemed material, the Offeror will be given the opportunity to retract the proposed modifications or exceptions from its Proposal. Failure to do so will result in the Offeror’s Proposal being found non-responsive, after which it will receive no further consideration.

1.9.4 Non-material modifications or exceptions may be discussed with the apparent successful Offeror, at the discretion of the State; however, the State will have the right to reject any and all such modifications and/or exceptions, or to call an end to such discussions, and to instruct the Offeror to amend its Proposal and remove the modifications and/or exceptions. Failure to do so may result in the State finding the Proposal non-responsive.

Except as otherwise provided within the Solicitation, the State will not consider modifications or exceptions to the requirements, terms, or conditions which are proposed after the RFP Closing Date.

1.10 Amendments

The State may issue amendments to make changes to the RFP, or to respond to any questions. Amendments will be posted on IPRO. Offerors are responsible for monitoring IPRO for updates and amendments. All published amendments must become part of this RFP, and must be considered by the Offeror in its Proposal. Oral interpretations or clarifications of this RFP are not binding and should not be relied upon. Any verbal responses provided by the State during the pre-proposal conference are considered unofficial, and will not be binding.

1.11 Authority

This procurement is conducted in accordance with IDAPA 38.05.01 and pursuant to Title 67, Chapter 92 of the Idaho Code.

Section 2 Format & Submission Requirements

2.1 Adherence to Requirements

The Proposal must be submitted in accordance with the requirements set forth in this document. Any Proposal that does not adhere to the requirements may be deemed non-responsive and rejected. The State reserves the right, in its sole discretion, to waive any minor informalities or immaterial non-compliance.

2.2 Deadline to Submit

All Proposals are due at the date and time specified in the Procurement Schedule (Section 1.2). Late Proposals must not be accepted or considered. The State must not be responsible for any technical issues, difficulties, or delays. Offerors are strongly encouraged to begin the process of submitting the Proposal response far enough in advance of the Closing Date/Time to allow for resolution of any technical difficulties.

2.3 Submittal Form Templates

The Offeror must ensure that their response meets all requirements detailed within this RFP. This RFP contains Submittal Forms, which must be used by the Offeror to submit their Proposal. Offerors must not re-create these Submittal Forms, create their own Submittal Forms, or edit the format structure of the Submittal Forms. An electronic copy of each Submittal Form is posted along with this RFP. The Offeror must download, complete, and submit each Submittal Form in their response.

2.4 General Format Requirements

The Proposal response must meet the following requirements:

2.4.1 Be made on standard 8.5” x 11” paper size.

2.4.2 Use a minimum font size of ten (10) (images, figures, graphs, charts, are excluded from this font size).

2.4.3 Use a font style such as: Calibri, Arial, New Times Roman, or similar.

2.4.4 The Offeror must not embed information, embed files, or embed any links within the Submittals.

2.4.5 The Offeror must not attach additional information to any Submittal Form (unless it has been explicitly requested). Any additional attachments submitted will not be considered in the evaluation process.

2.4.6 Cost information must only be contained within the Pricing Schedule Submittal Form. No other document or Submittal Form may contain cost or pricing information.

2.5 Page Limits

The Submittal Forms have maximum page limit requirements, as shown in the table below. The Offeror must ensure that their Proposal meets these page limit requirements. Offerors must not exceed the maximum page limits. Please note that the page limit applies exclusively to the front side of a page only (i.e. a ‘1 Page’ implies that the Offeror can only provide a response on one side of a piece of paper). Additional text will be removed or redacted before being provided to evaluators; only the text within the page limit will be evaluated. Offerors may add a cover page and table of contents which will not affect the Maximum Page Limits and this information will not be used for evaluating Offerors Proposal. Any substantive content added to the cover page or table of contents will be removed or redacted before being provided to evaluators.

2.6 Electronic Submission Instructions

The Offeror must submit the Proposal as follows:

1.

2.

2.1.

2.2.

2.3.

2.4.

2.5.

2.6.

2.6.1. The Proposal must be submitted electronically through IPRO POWERED BY LUMA. The State will not accept Proposals in any other manner (i.e. facsimile, email, or hardcopy submissions). All Offerors participating in this Solicitation must establish an account in the IPRO system, as it is necessary in order to process and/or award the resulting Contract(s). Establishing an account is free.

Link: IPRO POWERED BY LUMA

Please make sure that the entity profile under which the Proposal is submitted in IPRO, is the same legal entity presented in the uploaded response materials. If there are any discrepancies, the entity information provided within Submittal Form A prevails.

2.6.2. The Proposal must be submitted in the following forms:

* If applicable. Applies to Proposals with trade secrets as discussed below.

2.6.3. All electronic files must be in Adobe PDF, Microsoft Word, or Microsoft Excel format as noted in the table above. The Offeror may, if desired, submit an additional copy of Submittal Form B in PDF format to preserve the integrity of the document’s formatting, pagination, and content. However, the Word version of Submittal Form B will be the sole source of truth for validating adherence to formatting requirements.

2.6.4. The Proposal file(s) must not be password protected or locked in any way.

2.6.5. All submission materials must be submitted at the same time. If multiple submissions are received, only the latest timely submission will be considered.

2.6.6. Alternate Proposals are not allowed.

2.6.7. Note: When submitting through IPRO, enter your Cost in IPRO as “$0.01”.

2.6.8. If your Proposal contains trade secrets (see Section 2.7), submit an additional redacted version. This submittal must have 'Redacted' in the file name.

2.7 Trade Secrets and Non-Public Information

The Idaho Public Records Act, Idaho Code title 74, chapter 1 (the “Act”) defines trade secrets to “include a formula, pattern, compilation, program, computer program, device, method, technique or process that derives economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by other persons and is subject to the efforts that are reasonable under the circumstances to maintain its secrecy.” The Act also defines other records that may be exempt from public disclosure.

In addition to marking each page of the document with a trade secret or other exemption notation (as applicable; and as provided in Paragraph 28 of the Solicitation Instructions to Vendors), Offerors must also:

1.

2.

2.1.

2.2.

2.3.

2.4.

2.5.

2.6.

2.7.

2.7.1. Identify with particularity the precise text, illustration, or other information contained within each page marked “trade secret” or “exempt from disclosure” (it is not sufficient to simply mark the entire page). The specific information you deem “trade secret” or “exempt” within each noted page must be highlighted, italicized, identified by asterisks, contained within a text border, or otherwise clearly delineated from other text/information and specifically identified as a “trade secret” or “exempt from disclosure.”

2.7.2. Provide a separate document entitled “List of Redacted Trade Secret and Exempt Information” which provides a succinct list of all trade secret and exempt information noted in your Proposal; listed in the order it appears in your submittal documents, identified by Page #, Section #/Paragraph #, Title of Section/Paragraph, specific portions of text/illustrations; or in a manner otherwise sufficient to allow the State’s procurement personnel to determine the precise text/material subject to the notation. Additionally, this list must identify with each notation the specific basis for your position that the material be treated as exempt from disclosure and how the exempting the material complies with the Act.

2.7.3. Submit a redacted copy of any Proposal response document (e.g. Scope of Work Response) with all trade secret and exempt information removed or blacked out. The redacted copy must be submitted electronically in the Supplier Attachments section of IPRO, with the word “redacted” in the file name.

Section 3 Proposal Contents

3.1 Background, Declarations, and Certifications (Submittal Form A) The Offeror must complete and submit all information requested in this Submittal Form. An Offerors failure to complete and submit Submittal Form A may result in their proposal being found non-responsive and given no further consideration.

3.2 Technical Proposal (Submittal Form B)

The Offeror must complete and submit all information requested in Submittal Form B. An Offerors failure to complete and submit Submittal Form B may result in their proposal being found non-responsive and given no further consideration. The Technical Proposal consists of four (4) parts, as described below:

3.2.1 Part 1 - Qualifications and Experience: The Offeror must summarize their experience and qualifications as it relates to the scope of work being requested in this RFP. The Offeror must also outline the experience and qualification of the key personnel that will be assigned to this Contract. The Offeror must highlight any unique attributes that make the team especially qualified for the scope of services.

The Offeror’s response should address the requirements outlined in Exhibit 5, section 1.2 – Contractor Experience. Any Offeror who has not provided healthcare services to a state or federal level department of correction within the preceding three (3) years must clearly demonstrate an understanding of the differences between state and county/provincial jurisdictions and the types of healthcare services required at a state level.

The Offeror’s response must address the requirements outlined in Exhibit 5, section 2.76 – Key Personnel. The Offeror must submit an organizational chart including Contractor staff at an IDOC system level and relevant headquarters level. The Offeror must describe the authority and responsibility of each organizational leadership position that will be involved in management of this contract (staff wholly devoted to this contract who will not be attending to other Contractor contracts or needs without the express approval of IDOC, and next-level leadership overseeing that staff). The Offeror must confirm that all clinical decisions will be the sole province of health care professionals appropriately trained and licensed. The Offeror must describe the qualifications and credentials of the leadership positions identified in Exhibit 5, section 2.76. The Offeror must provide the name and describe the qualifications of at least two (2) incumbents in each of the above facility-based leadership positions, who currently serve in these positions in other DOCs with an average daily population of at least four thousand (4,000) at a system-level where the Offeror currently provides, or has recently provided within the last five (5) years, health care services.

3.2.2 Part 2 - Approach: The Offeror must provide a brief overview of the approach that will be taken to successfully deliver this project/service. This must include a brief roadmap, which describes the general approach (major activities or tasks), which will be utilized to successfully deliver the Project/Service and to meet the Agency’s expectations as consistent with IDOC’s vision/mission. This must also include a high-level schedule of major activities or tasks that will be performed.

3.2.3 Part 3 - Obstacles, Challenges, & Risks: The Offeror must identify and address issues, concerns, challenges, obstacles, or risks that may impact the successful delivery of this project or service. This includes areas that may cause the project to not be completed on time, not finished within budget, generate any change orders, or may be a source of dissatisfaction for the Agency. The Offeror must rely on and use their past experience and knowledge of completing similar projects to identify these potential risks, issues, or challenges.

Each item should contain enough information to describe to a reader why the item is a valid risk/concern. The Offeror should also explain how it will avoid or minimize the risks from occurring. The Offeror should consider:

3.2.3.1 Controllable Items: This includes risks, activities, or tasks that are controllable by the Offeror, or by entities/individuals that are contracted to by the Offeror. This includes things that are part of the technical scope of what the Offeror is being hired to do. This may also include risks that have already been minimized before the project begins due to the Offeror’s expertise (i.e. risks that are no longer risks due to the Offeror’s expertise in delivering this type of project). All controllable risks and strategies to mitigate them MUST be included in the Offeror’s base Proposal cost and schedule (if there are any impacts at all).

3.2.3.2 Non-Controllable Items: This includes risks, activities, or tasks that are not controllable by the Offeror. This may include risks, issues, challenges, or obstacles attributed by the Agency, Agency personnel, parties hired by Agency, risks that are caused by other agencies, or completely uncontrollable risks. These can also be areas/risks that can contribute to contingency. Although these risks may not be controlled by the Offeror, the Offeror must identify a strategy that can be followed or used to mitigate these risks. All non-controllable risks and strategies to mitigate them must not be included in the Offeror’s base Proposal cost or schedule.

Provide a brief description of each item (background of how the concern/issue may impact the project or service if it occurs), and a strategy to prevent/minimize the issue/concern from occurring, or strategy to minimize the impact of the risk if it does occur.

3.2.4 Part 4 – Mandatory Responses: The Offeror must provide an answer for each mandatory response item. The Offeror must not exceed the page limit requirement associated with each item. The mandatory response item along with the instructions must count towards the page limit for that item. If the Offeror exceeds the page limit for an item, any additional text beyond the page limit for that item will be redacted prior to evaluation. Failure to address any of the mandatory response items may result in the proposal being found non-responsive and given no further consideration.

3.3 Pricing Schedule (Submittal Form C)

The Offeror must complete and submit all information requested in Submittal Form C. The Offeror is not permitted to adjust or modify this form, and may not include additional rates, amounts, costs, information, exceptions, or limitations to their cost proposal. An Offerors failure to meet these requirements may result in their proposal being found non-responsive and given no further consideration.

Section 4 Evaluation & Award Procedures

4.1 Mandatory Submission Requirements

All Proposals will be reviewed on a "pass" or "fail" basis to ensure compliance with all mandatory submission requirements. Proposals determined by the State, at its sole discretion, to be responsive in this regard will proceed to the evaluation process outlined in this Section. Proposals that do not meet the mandatory submission requirements will be deemed non-responsive. Mandatory submission requirements include, but are not limited to, the following:

1.

2.

3.

4.

4.1.

4.1.1. The Proposal was submitted prior to the specified Closing Date and Time.

4.1.2. The Proposal complies with the submission instructions detailed in Section 2.6.

4.1.3. The Proposal includes a fully completed and signed Submittal Form A.

4.1.4. The Proposal includes all required Submittal Forms listed in Section 3.

4.2 Evaluation Criteria

The objective of the State in soliciting and evaluating Proposals is to ensure the selection of a firm or individual that will produce the best possible results for the funds expended. Responsive Proposals will be evaluated as described in the table below.

4.3 Evaluation Committee

The Technical Proposal will be evaluated and scored utilizing one (1) or more Technical Proposal Evaluation Committee(s). The scores for the Technical Proposal will be normalized as described in Section 4.4.

4.4 Calculations

The following approach will be used to normalize and calculate scores:

Written Proposal Calculations For each document that is evaluated and scored by the evaluation committee, the RFP Lead will:

4.4.1 Average evaluator scores for each Proposal.

4.4.2 Identify the highest raw average score among all Proposals.

4.4.3 Assign normalized points as follows:

4.4.3.1 The Proposal with the highest raw score will receive the maximum available points for Submittal B.

4.4.3.2 All other Proposals will receive a proportional share of the available points using the formula:

Presentation Calculations The RFP Lead will average all evaluator scores for each Presentation. The averaged score will then be normalized as follows:

4.4.4 The Offeror receiving the highest raw average score for their Presentation will be awarded the maximum available points.

4.4.5 All remaining Offerors will receive a proportional share of the available points using the following formula:

Cost Calculations Points for the Cost Proposal will be normalized as follows:

4.4.6 The Proposal with the lowest total evaluated cost will receive the maximum available points.

4.4.7 All remaining Proposals will receive a proportional share of the available points using the following formula:

4.5 Candidate Selection

The RFP Lead may select Offerors to be invited to participate in presentations, interviews, and demonstrations. The State intends to only open Cost Proposals for the selected Offerors.

4.6 Presentations

The RFP Lead may invite selected Offerors to participate in presentations, which will be scored by an evaluation committee. The presentation will be performed virtually or in-person. The Offeror may prepare PowerPoint slides. The Offeror will be provided a maximum of forty-five (45) minutes to cover the topics listed below. The Offeror must allow for fifteen (15) minutes of questions within the maximum time limit. The Offeror is prohibited from disclosing their cost Proposal at any time during this presentation period. The Offeror can bring up to three (3) team members to participate in the presentation. If an invited Offeror fails to perform a presentation, they will be given a “0” score, which may jeopardize the Offeror’s competitiveness.

The Presentation should cover the following topics:

1.

2.

3.

4.

a.

b.

c.

d.

e.

f.

4.5 4.6

4.6.1 Company philosophy in providing medical care to justice involved individuals.

4.6.2 A unique situation that the Offeror was able to overcome in providing medical or mental health care in a prison setting that went above and beyond a contractual requirement.

4.6.3 Community engagement efforts that were provided in other contracts, which led to better care and/or coordination with community stakeholders and the medical community.

4.7 Clarification Discussions

The RFP Lead may, in the State’s sole discretion, perform clarification discussions with the Offeror(s) to verify and validate that the Proposal will meet the needs of the Agency. At any time during this period, if it is discovered that the Offeror has not met a mandatory requirement, or has failed to adequately respond to an item below, the State may find the Offeror non-responsive.

4.7

4.7.1 The Offeror may be required to provide documentation to demonstrate its responsibility. Failure to provide the requested documentation may result in the Offeror being deemed non-responsible. IDAPA 38.05.01.81.

4.7.2 If requested, provide any additional documentation that may be requested, which may include a detailed project/work plan, testing and commissioning plan, training, change management plan, safety plan, staffing plan, operational plan, maintenance plans, warranties, bonding and insurance, background checks, etc.

The clarification discussion cannot materially alter the Proposal. The State does not expect to negotiate any terms or conditions requested by the Offeror, unless they were submitted by the Offeror prior to the deadline for submitting questions (see Section 1.9), or they provide the State an opportunity to secure more advantageous terms or pricing.

4.8 Best-And-Final-Offer (BAFO)

The State reserves the right to request Best and Final Offers (BAFOs) from Offerors. If BAFOs are requested, the State will issue written instructions to the selected Offerors identifying the scope of the BAFO request and the deadline for submission. Offerors must not modify any aspect of their Proposal except as specifically requested by the State. BAFO responses must be submitted in accordance with the instructions provided. Failure to submit a BAFO, if requested, may result in the Offeror’s original Proposal being considered as its final offer.

4.9 Award

Award of Contract will be made to the responsive, responsible Offeror whose Proposal receives the highest number of total normalized points.

4.10 Resulting Contract

If the State awards Contract(s) from this solicitation, it will do so by issuing a Contract Purchase Order (CPO) Contract document(s) from Luma, the State’s ERP system. The State anticipates issuing a single contract from this solicitation, incorporating the Terms and Conditions, Scope of Work, Appendices, and some or all of the Offeror’s Technical Proposal.

EXHIBIT 1

Definitions and Glossary

IDOC’s male AMHU is located in the Idaho Maximum Security Facility (IMSI), C block. The female unit is located at the Pocatello Women’s Correctional Center (PWCC), Unit 3.

The Idaho Security Medical Program (ISMP), for both males and females, is located in the AMHU.

IDOC’s female BHU is located in the Pocatello Women’s Correctional Center. The male BHU is located in the Idaho State Correctional Institution and is managed by IDOC not the Contractor.