COMM100_Creating_and_Sustaining_Civil_Conversations.pdf
PDF 189 KB Posted
- Attached to
- Competitive Selection OH|DOT00925-23
- Contract number
- DOT00925-23
- Issued by
- Ohio
About this file
This document is a course syllabus for COMM100: Creating and Sustaining Civil Conversations, offered by Mays & Associates, Ltd through their M&A Culture Building Institute. The course is a 3-hour training program designed to be delivered online or in-person, created and taught by Dr. Shanda L. Gore, a 25-year communications expert with extensive academic credentials in communications and leadership.
The course is a badge qualifier worth 1/2 credit, which can be applied toward a future M&A Culture Building Institute Certificate. The training focuses on developing communication skills, with objectives including understanding conversation psychology, recognizing diversity barriers, practicing active listening, and learning to articulate thoughts respectfully. The course requires access to online meeting tools like Zoom or Microsoft Teams, and participants will engage in exploring activities such as "Common Ground" and "The 3 Cs" to enhance interpersonal communication techniques. Available from 2024-2026, the course has no prerequisites and will provide all necessary materials during the training.
View the file
Other files
Show all 13
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
MAYS pg. 1 Information is proprietary to MAYS and is not to be shared outside of the intended organization.
COMM100: Creating and Sustaining Civil Conversations Mays & Associates, Ltd
M&A Culture Building Institute
Badge Qualifier (1/2 Credit) 3 Hours
Instructor: Dr. Shanda L. Gore Office Hours: By Appointment Office Location: In Person or Online Office Phone: 419-318-8778 Email: shanda.gore@maysassociatesltd.com
Available Years: 2024-2026 Class Location/Times: TBD Lab Location/Times: TBD Support Podcast: PinLeader™ Podcast Company Website: www.maysassociatesltd.com
COURSE DESCRIPTION
Welcome to COMM100: Creating and Sustaining Civil Conversations! As the world becomes more interconnected, the need for mastering conversation becomes more critical for personal and professional success. By exploring activities, interactive discussions, and sharing of information on communication, participants will learn how to successfully engage and tackle challenges in conversations.
Created and taught by a 25-year expert with a bachelor’s in communications, a master’s in mass communications, and a doctorate of education in leadership, this training can be a stand alone or in a program focused on leadership development, the strategic planning process, and/or culture building. This course qualifies 1/2 Credit toward a Badge from the nonprofit, M&A Culture Building Institute. The earned Badge can later be applied toward an M&A Culture Building Institute Certificate (12 hours total required).
COURSE OBJECTIVES
Upon completion of this course, the participant will be able to:
1. Demonstrate an awareness of and sensitivity to understanding the impact of civility and empathy that has a bearing on effectiveness.
2. Recognize barriers to appreciating difference, promoting inclusivity and diversity.
3. Understand and explore the psychology behind conversations.
4. Explain effective interpersonal communication techniques including active listening and turn-taking.
5. Harness digital tools to effectively facilitate conversations and how A.I. plays a role in civility.
6. Learn to articulate thoughts and opposing viewpoints in a respectful and shared manner.
EXPLORING ACTIVITIES
#1 Common Ground #2 The 3 Cs #3 Micro Barriers #4 Keeping Civil https://www.maysassociatesltd.com/roar-podcast http://www.maysassociatesltd.com/
MAYS pg. 2 Information is proprietary to MAYS and is not to be shared outside of the intended organization.
TEACHING STRATEGIES
This training course is designed to be online or in person to stimulate student learning through the web-based delivery of readings, video, and audio, as well as collaborative exploring activities involving either asynchronously or synchronously in discussions.
PREREQUISITES
None.
TECHNICAL SKILLS
To succeed in this training course, it will be important for learners to possess the following technical skills:
1. Understanding of online meeting tools
2. Locate and access information using a web search engine.
3. Use chat or IM software for real-time communication.
RECOMMENDED TEXTS AND MATERIALS
Any needed materials will be provided during the course.
TECHNOLOGY REQUIREMENTS
Browser Check Page
Participants need to have access to a properly functioning computer throughout the virtual course. Access to a handheld for interactive exploring activities is recommended.
Software
Participants need to have the ability to reach the internet for Zoom or Microsoft Teams for the virtual course.
High-speed Internet access is recommended.
COURSE POLICIES
Copyright Notice
The materials in the course are owned by Mays & Associates, Ltd. Only participants enrolled in this course may use any literature for this course and are not to provide it to another group or entity.
COMMUNICATION GUIDELINES
Email:
This training is for you, so if you are having trouble understanding any aspect of it, please let me know. I am here to help and will do my best to respond as soon as possible.
Discussion:
If in person or virtually, participation is vital to meet the training outcomes and your active engagement during this course helps the experience be educational.
Real-Time Communication:
A chat tool is available during Zoom and Team trainings. Please this to reach out in case of any questions.
Netiquette:
It is important to be courteous and civil when communicating with others. Participants taking virtual courses are asked to be non-judgmental, courteous, attentive, calm and professional with peers and any instructors.
File details come from the government source that posted it. Updated .