Clarification Response ADW 11-2.pdf

This document is an email from Annya Daiello of ADW comm to Melanie Guyette, with CC'd recipients Alan Wawrzyniak and Larry Zak, regarding a clarification request for BPM00297 Tower Services. The communication involves ADW comm's emergency response and repair services, specifically focused on a contract or service arrangement with Maricopa County.

The email details ADW comm's emergency response protocol, which includes handling situations like storm damage, fuel or chemical spills, and power supply failures. The company emphasizes prioritizing human safety and security, with a staffing plan to deploy resources quickly. Their process involves conducting on-site assessments, estimating costs, and obtaining DPS approval before performing emergency repairs or restoration. ADW comm maintains a 24/7 emergency phone and has a 10-year ongoing maintenance contract with Maricopa County. The emergency response includes providing a Confirmation Report within two hours of arrival, with a comprehensive repair or restoration estimate to be submitted later.