Attachment 14A - Performance Requirements Summary.docx
DOCX document 30 KB Posted
- Attached to
- Detention Services (Denver AOR) Federal contract opportunity
- Solicitation number
- 70CDCR21R00000002
- Issued by
- Immigration and Customs Enforcement
About this file
This document outlines performance standards and compliance criteria for a detention services contract with Immigration and Customs Enforcement. Key responsibilities include ensuring safety, security, order, care, and fair treatment of detainees aligned with the Performance-Based National Detention Standards. The contractor must properly administer and manage the facility. Functional areas include safety, security, order, care, activities to reduce confinement effects, justice, administration, workforce integrity, and discrimination prevention. The contract allows withholding up to designated percentages of monthly invoices if discrepancy reports cite violations of standards or statement of work sections within each functional area. Noncompliance may result in deductions to safety (20%), security (20%), order (10%), care (20%), activities (10%), justice (10%), administration (10%), workforce integrity (10%), and discrimination prevention (10%). The related opportunity is for comprehensive detention and transportation services for Immigration and Customs Enforcement's Denver area of responsibility, to house approximately 1,360 males, females and transgenders at a high, medium and low security facility.
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Text version
Attachment 18A – Performance Requirements Summary
| FUNCTIONAL AREA/ WEIGHT |
| ACCEPTABLE QUALITY LEVEL and/or PERFORMANCE STANDARD (PBNDS 2011) |
| WITHHOLDING/DEDUCTION CRITERIA |
| Safety (20%) |
| PBNDS References: Part 1 - SAFETY |
| A Contract Discrepancy Report that cites |
| Addresses a safe work |
| 1.1 Emergency Plans; |
| violations of cited PBNDS or SOW |
| environment for staff, |
| 1.2 Environmental Health and Safety; |
| (contract) sections that provide a safe work |
| volunteers, contractors |
| 1.3 Transportation (by Land). |
| environment for staff, volunteers, |
and detainees contractors and detainees, permits the
Contract Officer to withhold or deduct up to 20% of a month invoice until the
Contract Officer determines there is full compliance with the standard or section.
| Security (20%) |
| PBNDS References: Part 2 - |
| A Contract Discrepancy Report that cites |
| Addresses protection of |
| SECURITY |
| violations of PBNDS or SOW (contract) |
| the community, staff, |
| 2.1 Admission and Release; |
| sections that protect the community, staff, |
| contractors, volunteers |
| 2.2 Classification System; |
| contractors, volunteers, and detainees from |
| and detainees from harm |
| 2.3 Contraband; |
| harm, permits the Contract Officer to |
| 2.4 Facility Security and Control; |
| withhold or deduct up to 20% of a monthly |
| 2.5 Funds and Personal Property; |
| invoice until the Contract Officer |
| 2.6 Hold Rooms in Detention Facilities; |
| determines there is full compliance with the |
| 2.7 Key and Lock Control; |
| standard or section. |
2.8 Population Counts;
2.9 Post Orders;
2.10 Searches of Detainees;
2.11 Sexual Abuse and Assault
Prevention and Intervention;
2.12 Special Management Units;
2.13 Staff-Detainee Communication;
2.14 Tool Control;
2.15 Use of Force and Restraints.
| Order (10%) |
| PBNDS Reference: Part 3 - ORDER |
| A Contract Discrepancy Report that cites |
| Addresses contractor |
| 3.1 Disciplinary System. |
| violations of PBNDS or SOW (contract) |
responsibility to sections that maintain an orderly maintain an orderly environment with clear expectations of environment with clear behavior and systems of accountability expectations of behavior permits the Contract Officer to withhold or and systems of deduct up to 10% of a monthly invoice accountability until the Contract Officer determines there is full compliance with the standard of section.
| Care (20%) |
| PBNDS References: Part 4 - CARE |
| A Contract Discrepancy Report that cites |
| Addresses contractor |
| 4.1 Food Service; |
| violations of PBNDS or SOW (contract) |
| responsibility to provide |
| 4.2 Hunger Strikes; |
| sections that provide for the basic needs |
| for the basic needs and |
| 4.3 Medical Care; |
| and personal care of detainees, permits the |
| personal care of |
| 4.4 Personal Hygiene; |
| Contract Officer to withhold or deduct up |
| detainees |
| 4.5 Suicide Prevention and Intervention; |
| to 20% of a monthly invoice until the |
| 4.6 Terminal Illness, Advanced |
| Contract Officer determines there is full |
Directives, and Death;
4.7 Electronic Quality Medical Care (QMC) reporting, and;
4.8 Disability Identification, Assessment, and Accomodation;
SOW Section V.(D.) (Medical) and related Attachments including Comprehensive Mental Health Group Programming compliance with the standard or section.
| Activities (10%) |
| PBNDS References: Part 5 - |
| A Contract Discrepancy Report that cites |
| Addresses contractor |
| ACTIVITIES |
| violations of PBNDS or SOW (contract) |
| responsibilities to reduce |
| 5.1 Correspondence and Other Mail; |
| sections that reduce the negative effects of |
| the negative effects of |
| 5.2 Escorted Trips for Non-Medical |
| confinement permits the Contract Officer |
| confinement |
| Emergencies; |
| to withhold or deduct up to 10% of a |
| 5.3 Marriage Requests; |
| monthly invoice until the Contract Officer |
| 5.4 Recreation; |
| determines there is full compliance with the |
| 5.5 Religious Practices; |
| standard or section. |
5.6 Telephone Access;
5.7 Visitation;
5.8 Voluntary Work Program.
| Justice (10%) |
| PBNDS References: Part 6 - JUSTICE |
| A Contract Discrepancy Report that cites |
| Addresses contractor |
| 6.1 Detainee Handbook; |
| violations of PBNDS or SOW (contract) |
| responsibilities to treat |
| 6.2 Grievance System; |
| sections that treat detainees fairly and |
| detainees fairly and |
| 6.3 Law Libraries and Legal Materials; |
| respect their legal rights, permits the |
| respect their legal rights |
| 6.4 Legal Rights Group Presentations. |
| Contract Officer to withhold or deduct up |
to 10% of a monthly invoice until the
Contract Officer determines there is full compliance with the standard or section.
| Administration and Management (10%) Addresses contractor responsibilities to administer and manage the facility in a professional and responsible manner consistent with legal requirements |
| PBNDS References: Part 7 - -ADMIN & |
MANAGEMENT
7.1 Detention Files;
7.2 News Media Interviews and Tours;
7.3 Staff Training;
7.4 Transfer of Detainees;
7.5 Transportation Reporting requirements (G-391 Upload Template)
7.6 Pre-Transition and Transition
Accommodations for the Disabled, 4- ALDF-6B-04, 4-ALDF-6B-07 A Contract Discrepancy Report that cites violations of PBNDS or SOW (contract) sections that require the Contractor’s administration and management of the facility in a professional and responsible manner consistent with legal requirements, permits the Contract Officer to withhold or deduct up to 10% of a monthly invoice until the Contract Officer determines there is full compliance with the standard or section.
Workforce Integrity (10%) Addresses the adequacy of the detention/correctional officer hiring process, staff training and licensing/certification and adequacy of systems Staff Background and Reference Checks (Contract) 4-ALDF-7B-03
Staff Misconduct 4-ALDF-7B-01
Staffing Pattern Compliance within 10% of required (Contract) 4-ALDF- 2A-14 A Contract Discrepancy Report that cites violations of the ALDF Standards associated with Workforce Integrity or SOW (contract) sections permits the Contract Officer to withhold or deduct up to 10% of a monthly invoice until the Contract Officer determines there is full compliance with the standard or section.
Staff Training, Licensing, and Credentialing (Contract) 4-ALDF-4D- 05, 4-ALDF-7B-05, 4-ALDF-7B-08
| Detainee |
| Discrimination Prevention 4-ALDF-6B- |
| A Contract Discrepancy Report that cites |
| Discrimination (10%) |
| 02-03 |
| violations of the ALDF Standards |
Addresses the adequacy associated with Detainee Discrimination of policies and or SOW (contract) sections permits the procedures to prevent
Contract Officer to withhold or deduct up discrimination against to 10% of a monthly invoice until the detainees based on their
Contract Officer determines there is full gender, race, religion, compliance with the standard or section.
national origin, or disability
A-1
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