Att F - Technical Proposal.docx

RFP 27-88284 Technical Proposal Attachment F Instructions

Supply the requested information in the blue shaded areas and indicate any attachments that have been included. Document all attachments with which section and question they pertain to.

1.1.1 Provide an overview of your organization, including its history, mission, and core competencies relevant to statewide program modernization, human services operations, or Medicaid Administrative Claiming.

1.2 Modernization of MAC Framework

1.2.1 Describe your approach to modernizing Indiana’s Medicaid Administrative Claiming (MAC) administrative and operational framework.

1.2.2 Explain how your approach will improve accuracy, compliance, transparency, and statewide consistency.

1.3 Time Study Tools and Methodology

1.3.1 Describe your methodology for redesigning, implementing, and piloting the updated MAC time study tools.

1.3.2 Explain how your organization will collaborate with AAAs and FSSA during pilot phases.

1.4 Cost Reporting Processes

1.4.1 Describe your approach to developing standardized cost reporting templates, cost pooling processes, and guidance tools.

1.5 AAA Monitoring and Quality Improvement

1.5.1 Describe how your team will support AAA monitoring, quality improvement, and enhanced statewide MAC insights using data collected under the new tools.

1.6 Operational Services (Two-Year Base Term + Extensions)

1.6.1 Provide your operations plan for executing MAC claiming cycles, generating error‑free claim files, and maintaining adequate documentation.

1.6.2 Describe your approach to stakeholder support, including AAAs and other participating partners.

1.7 Onboarding Additional Agencies

1.7.1 Describe your approach to onboarding new agencies into the MAC program upon FSSA direction.

1.8 Long‑Term Sustainability Preparation

1.8.1 Provide your strategy for preparing the State to fully assume MAC operations long term.

1.9 Deliverables and Reporting

1.9.1 Describe the tools, processes, and project management methods your organization will use to meet all deliverable deadlines listed in the SOW.

1.9.2 Explain your approach to monthly, quarterly, and ad‑hoc reporting.

1.10 Project Management Plan

1.10.1 Outline your proposed project management plan structure, including timelines, staffing, communication protocols, and risk mitigation.

1.11 Remedies for Non-Performance

1.11.1 Describe your internal corrective action processes to prevent or resolve performance issues.

1.12 Transition and Turnover

1.12.1 Provide your transition plan for handover at the end of the initial two-year term or any extension, including tools, templates, documentation, knowledge transfer, and readiness assessments.