9-Attachment C - Scope of Work.docx

Attachment C: SCOPE OF WORK Dental Laboratory Services

Article 1

PURPOSE

1.1 Purpose. The purpose of this contract is to provide all-inclusive dental laboratory services at a per item cost and include all necessary equipment and supplies.

Article 2

DEFINITIONS

2.1 Definitions. In this contract, the following definitions apply:

“Dentures” means removable dental prostheses that replace all missing teeth in either the upper or lower arch, fabricated from acrylic materials to restore oral function, aesthetics, and proper occlusion.

“Partials” means removable dental prostheses that replace one or more missing teeth, fabricated from acrylic materials according to the dentist’s design and cast specifications to restore oral function and appearance.

Article 3

QUALIFICATIONS

3.1 Qualifications. The Contractor shall:

(1) maintain all licenses required to lawfully perform the services, including a valid Business License from the relevant jurisdiction which must be provided annually to DHHS; and

(2) advise DHHS immediately in writing of any limitation, cancellation, or termination of any license.

Article 4

SERVICE REQUIREMENTS

4.1 Services. The Contractor shall perform the following dental laboratory services:

(1) Partials. The Contractor shall:

(A) fabricate acrylic partials based on the dentist’s design and in accordance with exact cast specifications; and

(B) provide partials with the following specifications:

(i) acrylic teeth;

(ii) good quality acrylic with no porosity or rocking on master cast;

(iii) proper fit to master cast, if requested; and

(iv) clasps of wrought wire and/or ball clasps.

(2) Dentures. The Contractor shall:

(A) prepare custom trays from acrylic with proper trimmed borders;

(B) ensure master casts shall be properly trimmed with acrylic baseplate and wax rims;

(C) provide dentures with the following specifications:

(i) acrylic teeth;

(ii) good quality cast, no bubbles, and void;

(iii) baseplate not warped or sharp;

(iv) correct orientation of the occlusal plane;

(v) proper tooth position; and

(vi) name plate included;

(3) fabricate night guards, orthotics, and splints, either maxillary or mandibular Gelb appliances and any other non-contracted items as deemed necessary by DHHS;

(4) complete the following dental prosthesis within two weeks after receiving the request from DHHS dentist.

(A) custom trays;

(B) wax rims;

(C) finishing;

(D) repairs; and

(E) relines;

Article 4

OUTCOMES

(2) inmates who receive preventive dental services; and

(3) dental prosthetics that require remakes due to Contractor error.

Article 5

BILLING REQUIREMENTS

5.1 Billing. The Contractor shall submit monthly invoices to the DHHS designee that include:

(1) Contractor’s name, payment address, phone number, and signature;

(2) contract number;

(3) invoice number;

(4) invoice date; and

(5) details of services billed including hours worked;

Article 6

GOVRAMP REQUIREMENTS

6.1 GOVRAMP. In instances where the Contractor is processing Sensitive Data and the product lacks existing FedRAMP/GovRAMP authorization, please include the following language:

In compliance with the Utah terms and conditions, where the product does not already have a FedRAMP or GovRAMP authorization status the following provisions apply:

Within 2 months of contract amendment, the product must be enrolled in the GovRAMP Progressing Snapshot Program and remain in the program until a verified status is achieved.

The product must achieve a verified status of GovRAMP Core no later than 12 months after the date of contract amendment and achieve a verified status of GovRAMP Moderate Authorized no later than 24 months after the date of contract amendment.

If the Contractor fails to maintain or achieve the security requirements outlined above, the using department may reevaluate the terms of the contract and determine whether the failure to comply justifies contract termination.