7360022802AppendixH_PRB02.xlsx

XLSX spreadsheet 129 KB Posted Nov 30, 2015

Attached to: Information Technology Umbrella Contract – Manufacturer Based (Statewide)
Contract number: Not on record
Issued by: New York

About this file

Written by GovTribe AI · Aug 7, 2025

This document is a New York State Office of General Services (OGS) Maintenance and Warranty Service Reports template for Group 73600-Award 22802, an IT Umbrella Contract under a manufacturer-based procurement structure. The template is designed for contractors to submit annual reports detailing maintenance and warranty work performed for both State and Non-State agencies during the prior calendar year, with reports due March 1st each year and submitted electronically to the OGS Contract Administrator.

The contract covers four distinct lots of IT products and services: Lot 1 (Software), Lot 2 (Hardware), Lot 3 (Cloud), and Lot 4 (Implementation Services). Each lot section contains identical reporting templates requiring detailed information including contractor and authorized user details, notification timestamps, manufacturer part numbers, product descriptions, malfunction reports, diagnostic work performed, resolution dates, service types (maintenance or warranty), associated charges, and additional comments. The template includes sample entries showing warranty service for router equipment with no charges applied. OGS reserves the right to amend the reporting template format and may request additional sales information or detailed authorized user purchase data as needed.

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Other files

File	Type	Posted
7360022802AggregateBuy_RFQ18-01.pdf	PDF	Nov 30, 2015
7360022802AggregateBuy_RFQ16-3.pdf	PDF	Nov 30, 2015
7360022802Amendment2025.pdf	PDF	Nov 30, 2015
7360022802AggregateBuy_RFQ20-01.pdf	PDF	Nov 30, 2015
7360022802Rider_DPP_PRB02.pdf	PDF	Nov 30, 2015
7360022802RFQParticipation_PRB02.docx	DOCX document	Nov 30, 2015
7360022802ra.pdf	PDF	Nov 30, 2015
7360022802RFQ_PRB02.docx	DOCX document	Nov 30, 2015
7360022802AppendixF_PRB02.pdf	PDF	Nov 30, 2015
7360022802AppendixI_PRB02.xlsx	XLSX spreadsheet	Nov 30, 2015
7360022802AppendixC_PRB02.pdf	PDF	Nov 30, 2015
7360022802AggregateBuy_RFQ16-1.pdf	PDF	Nov 30, 2015
7360022802AppendixJ_PRB02.pdf	PDF	Nov 30, 2015
7360022802AppendixA_0623.pdf	PDF	Nov 30, 2015
7360022802History.pdf	PDF	Nov 30, 2015
7360022802AppendixA.pdf	PDF	Nov 30, 2015
7360022802TC_PRB02.pdf	PDF	Nov 30, 2015
7360022802maintsupportagreement.xlsx	XLSX spreadsheet	Nov 30, 2015
7360022802RFQFinancial_PRB02.xlsx	XLSX spreadsheet	Nov 30, 2015
7360022802ContractorMatrix.xlsx	XLSX spreadsheet	Nov 30, 2015
7360022802ContractorsResellers.xlsx	XLSX spreadsheet	Nov 30, 2015
7360022802Riders_PRB02.pdf	PDF	Nov 30, 2015
7360022802HowToUse_PRB02.pdf	PDF	Nov 30, 2015
7360022802Rider_Deviations_PRB02.xlsx	XLSX spreadsheet	Nov 30, 2015
7360022802Rider_FederalFunding_PRB02.pdf	PDF	Nov 30, 2015
7360022802AppendixK_PRB02.pdf	PDF	Nov 30, 2015
7360022802ContractorPage.pdf	PDF	Nov 30, 2015
7360022802AppendixB_PRB02.pdf	PDF	Nov 30, 2015
7360022802Rider_DataSharing_PRB02.pdf	PDF	Nov 30, 2015
7360022802Cloud_RFQChecklist_PRB02.xlsx	XLSX spreadsheet	Nov 30, 2015
7360022802pm.pdf	PDF	Nov 30, 2015
7360022802Cloud_RFQ_PRB02.docx	DOCX document	Nov 30, 2015

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Contractor Information Contractor Information

Contractor Name
Federal ID Number
NYS Vendor ID Number
Date Report Submitted
Contractor Contact Name
Contact Phone Number
Contact Email
Contract Number	PM
Group Number	73600
Year Ending
Instructions: OGS reserves the right to request the Contractor provide OGS an annual report on March 1 of each year of the Contract detailing all maintenance and warranty work conducted under the Contract for both State Agencies and Non-State Agencies during the immediate prior calendar year. The report shall include the name of the State or Non-State Agency and all of the information in Section 6.6.2 and be submitted electronically in Microsoft Excel 2010 or newer version unprotected, via email to the attention of the OGS Contract Administrator. The report shall list Authorized Users in alphabetical order under the following categories: 1. State Agencies; and 2. Non-State Agencies.

All fields of information shall be accurate and complete, including percent of sales to M/WBE's.

The report is to be submitted electronically in Microsoft Excel format unprotected, via e-mail to the attention of the designated OGS New York State Procurement Services Contract Administrator and shall reference the Group Number, Award Number, Contract Number, Sales Period, Contractor's Name and all other fields required. OGS reserves the right to amend the “Attachment 13 - Maintenance and Warranty Service Reports” template or to require sales to be reported in a different format. Further, additional related sales information and/or detailed Authorized User purchases may be required by OGS and must be supplied upon request.

&"Arial,Regular"&9NYS Office of General Services Procurement Services &"Arial,Regular"&7Group73600-Award22802 IT Umbrella Contract-Manufacturer Based &"Arial,Bold"Maintenance & Warranty Service Reports &P of &N

&"Arial,Regular"&9September 2022 &"Arial,Regular"&9Appendix H

Lot 1 Software

	No.	Contractor, Reseller	Authorized User Entity	State or
Non-State	Date Contractor Notified
(MM/DD/YYYY)	Time Contractor Notified
(HH/MM/AM/PM)	Manufacturer Part Number (SKU)	Make and Model of Product	Description of Malfunction Reported by Authorized User	Diagnosis of Failure and/or Work Performed by Contractor	Date Corrected by Contractor
(MM/DD/YYYY)	Time Corrected by Contractor
(HH/MM/AM/PM)	Type of Service (Maintnance/Warranty)	Charges, if Any for Service	Additional Comments
		ABC Company	Office of General Services	State	9/30/14	10:00 AM	ABC-123-456	Smith Router	Router Light Continunous Blinking	Replaced faulty module	10/1/14	10:00 AM	Warranty	$ - 0	No Additional Comments
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&"Arial,Regular"&9September 2022 &"Arial,Regular"&9Appendix H

Lot 2 Hardware

	No.	Contractor, Reseller	Authorized User Entity	State or
Non-State	Date Contractor Notified
(MM/DD/YYYY)	Time Contractor Notified
(HH/MM/AM/PM)	Manufacturer Part Number (SKU)	Make and Model of Product	Description of Malfunction Reported by Authorized User	Diagnosis of Failure and/or Work Performed by Contractor	Date Corrected by Contractor
(MM/DD/YYYY)	Time Corrected by Contractor
(HH/MM/AM/PM)	Type of Service (Maintnance/Warranty)	Charges, if Any for Service	Additional Comments
		ABC Company	Office of General Services	State	9/30/14	10:00 AM	ABC-123-456	Smith Router	Router Light Continunous Blinking	Replaced faulty module	10/1/14	10:00 AM	Warranty	$ - 0	No Additional Comments
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&"Arial,Regular"&9September 2022 &"Arial,Regular"&9Appendix H

Lot 3 Cloud

	No.	Contractor, Reseller	Authorized User Entity	State or
Non-State	Date Contractor Notified
(MM/DD/YYYY)	Time Contractor Notified
(HH/MM/AM/PM)	Manufacturer Part Number (SKU)	Make and Model of Product	Description of Malfunction Reported by Authorized User	Diagnosis of Failure and/or Work Performed by Contractor	Date Corrected by Contractor
(MM/DD/YYYY)	Time Corrected by Contractor
(HH/MM/AM/PM)	Type of Service (Maintnance/Warranty)	Charges, if Any for Service	Additional Comments
		ABC Company	Office of General Services	State	9/30/14	10:00 AM	ABC-123-456	Smith Router	Router Light Continunous Blinking	Replaced faulty module	10/1/14	10:00 AM	Warranty	$ - 0	No Additional Comments
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&"Arial,Regular"&9September 2022 &"Arial,Regular"&9Appendix H

Lot 4 Implementation Services

	No.	Contractor, Reseller	Authorized User Entity	State or
Non-State	Date Contractor Notified
(MM/DD/YYYY)	Time Contractor Notified
(HH/MM/AM/PM)	Manufacturer Part Number (SKU)	Make and Model of Product	Description of Malfunction Reported by Authorized User	Diagnosis of Failure and/or Work Performed by Contractor	Date Corrected by Contractor
(MM/DD/YYYY)	Time Corrected by Contractor
(HH/MM/AM/PM)	Type of Service (Maintnance/Warranty)	Charges, if Any for Service	Additional Comments
		ABC Company	Office of General Services	State	9/30/14	10:00 AM	ABC-123-456	Smith Router	Router Light Continunous Blinking	Replaced faulty module	10/1/14	10:00 AM	Warranty	$ - 0	No Additional Comments
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&"Arial,Regular"&9September 2022 &"Arial,Regular"&9Appendix H

File details come from the government source that posted it. Updated Aug 7, 2025.