3-Attachment 6 - Key Personnel.pdf

Request for Proposal

Solicitation No. BPM006719

Statewide Emergency Response Services and Solutions

Arizona Department of Administration State Procurement Office

Solicitation Attachment – Key Personnel | Revision No. 1 | Revised 11-22

Attachment 6 – Key Personnel

Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, please utilize the same form for each additional Personnel by making copies of this page as needed.

1 Name: Keith Gates Job title: Director of Operations

Length of employment with the company: 3.5 Length of time in current role: 3.5

Proposed percentage of overall time to be dedicated to the Services: 50% If applicable, length of time in related experience with large local, state or federal government agencies: 30 years

Proposed position with regard to the Services:

Keith Gates is positioned to serve as a senior operations and logistics expert. With extensive leadership experience, he is well-suited to oversee and coordinate the full spectrum of services—ranging from strategic logistics planning to quality and compliance oversight. His background indicates he would take a director-level or management role in the execution and oversight of the assigned services.

Proposed primary responsibilities with regard to the Services:

Strategic Operations Management: Overseeing logistics and operations to ensure efficient and timely delivery of services.

Project and Process Management: Implementing process improvements, managing quality operations, and ensuring regulatory compliance.

Team Leadership & Coordination: Directing cross-functional teams, coordinating complex projects, and providing leadership in high-pressure environments.

Risk and Quality Assurance: Managing risk mitigation, conducting quality control inspections, and resolving customer complaints.

Operational Logistics: Planning and executing logistical operations, including supply chain management and resource allocation.

Describe experience in performing Services similar to those that are to be assigned:

Operations & Logistics Leadership: His current role as Director of Operations & Logistics at USA Up Star, and prior positions at MGC Logistics and as a Quality Operations Manager in the US Army, demonstrate his ability to manage large-scale operations.

Military Background: With two decades of service in the US Army, he has developed strong strategic planning, crisis management, and team coordination skills essential for complex operational tasks.

Quality & Compliance: Experience in audit and compliance oversight, process improvement initiatives, and supplier quality management positions him to handle quality assurance and risk mitigation effectively.

List job-related certifications, training, and education:

Education:

• Bachelor of Science in Communication – University of Phoenix

• Leadership & Communication in Organization – University of Phoenix

• Associates in Law Enforcement – University of Phoenix

Certifications & Training:

• OSHA 10 and OSHA 30 Training

• DOT Reasonable Suspicion Training

• Forklift Trainer Certification

• Quality Assurance Planning Awards & Recognitions:

• Bronze Star and Meritorious Service in Combat

• Purple Heart (demonstrating his commitment and proven track record in challenging environments

Resume: Resume_Gates

Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, 2 Name: Kenny Fruits Job title: Director of Vendor Relations company: 5 years Length of time in current role: 5 years

Proposed percentage of overall time to be dedicated to the Services: 50% If applicable, length of time in related experience with large local, state or federal government agencies: 5 years

Proposed position with regard to the Services:

Kenny Fruits is well positioned to serve in a senior operations and vendor relations role. His extensive background in food services, customer relations, and operational management would allow him to manage vendor relationships and oversee day‐to‐day field operations in support of the assigned services.

Proposed primary responsibilities with regard to the Services:

Vendor and Field Operations Management: Acting as the primary liaison between senior management and operational teams, ensuring efficient communication and execution of service delivery.

Compliance and Quality Assurance: Overseeing adherence to company policies, health and safety protocols, and regulatory standards.

Inventory and Resource Coordination: Managing the ordering of food, supplies, and equipment, as well as maintaining inventory control and conducting stock audits.

Operational Coordination for New Openings: Coordinating aspects of new store launches including equipment setup, purchasing, and training initiatives.

Describe experience in performing Services similar to those that are to be assigned:

Operational Oversight: He has overseen full-service restaurant operations— managing large-scale, high-volume service environments (serving an average of 850 people per dinner shift and around 6,000 weekly).

Vendor Relations and Compliance: Proven experience in ensuring adherence to company directives and regulatory standards, which is critical for the services outlined in the SOW.

Field Operations Leadership: His roles as Director of Field Operations and Corporate Safety & Inventory Auditor demonstrate his ability to coordinate diverse operational tasks effectively.

List job-related certifications, training, and education:

Training:

• Food Service Equipment Operations Training

• Food Service Equipment Troubleshooting Training

• FS Inventory System Training (.NET)

Resume: Resume_Fruits

Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, 3 Name: Jay Bailey Job title: Project Manager company: 1 Length of time in current role: 1

Proposed percentage of overall time to be dedicated to the Services: 75% If applicable, length of time in related experience with large local, state or federal government agencies: 25 years

Proposed position with regard to the Services:

Jay Bailey is ideally suited for a senior project management role. His extensive experience in both strategic planning and on-the-ground leadership positions him to manage complex projects and coordinate multidisciplinary teams in high-pressure environments.

Proposed primary responsibilities with regard to the Services:

Project Planning & Coordination: Overseeing the planning, development, and execution of wildfire management and emergency response initiatives.

Risk and Resource Management: Directing risk mitigation efforts and ensuring effective resource allocation during emergencies.

Operational Leadership: Managing logistics and operational strategies during large-scale activations, such as hurricanes and wildfire incidents.

Communications & Public Engagement: Leading public education initiatives and handling media interactions to ensure clear and coordinated communication.

After-Action Review: Facilitating continuous improvement through detailed after-action reviews and process evaluations.

Describe experience in performing Services similar to those that are to be assigned:

Wildfire Management: Leading wildfire response operations as a Mitigation Officer for the Sarasota County Fire Department, where he responded to nearly 1,000 wildfires and managed teams in various command roles.

Emergency and Disaster Response: Serving as Logistics Chief during major events like Hurricane Irma, Hurricane Ian, and the COVID-19 pandemic, as well as acting as the State Logistic Chief during Hurricane Michael.

Firefighting and Incident Command: Beginning his career as a Wildland Firefighter with the Florida Forest Service, gaining hands-on experience in fire suppression and management.

List job-related certifications, training, and education:

Incident Command Training: Completed ICS 100-400 courses and several specialized ICS courses.

National Incident Management System: Certified with NIMS 700-800.

Firefighting Certifications: Holds a Type 1 Firefighter certification and a current Red Card (ICT5), underpinning his expertise in emergency response.

Practical Field Experience: Extensive hands-on experience through roles that involved leading prescribed burns and managing diverse emergency response operations.

Resume: Resume_Bailey