08_-_Exhibit_2_-_Technical_Response.pdf

EXHIBIT 2: TECHNICAL RESPONSE

OMES Central Purchasing Exhibit 2: Technical Response | Page 1 of 7

EV000000947

1. Company Qualifications & Experience

1. Describe your company’s experience providing commercial dishwasher rentals/leases, maintenance services, and dietary/dishwashing cleaning compounds and dispensers as described herein to public-sector or institutional customers (e.g., schools, hospitals, corrections, government agencies).

2. Identify the servicing center(s) and/or company location(s) that will support this contract.

3. Provide examples of similar public-sector or large institutional customers you currently service.

4. Describe your company’s compliance history with NSF, UL/ETL, EPA, OSHA and other regulatory bodies relevant to dishwashing equipment and chemical products.

Exhibit 2: Technical Response | Page 2 of 7

2. Pricing Methodology

1. Describe your proposed pricing structure, including how you ensure offered pricing is at or below fair market value.

2. Do you offer bulk order discounts? If yes, please describe the qualifying thresholds and discount levels.

Please also detail any bulk ordering discounts in Exhibit 4, titled “Pricing”.

� Yes � No

3. Do you offer any savings bundles when dishwasher rentals and cleaning compounds are ordered together or for orders across multiple locations? If yes, please describe the available savings bundles below and include in Exhibit 4, titled “Pricing”.

4. Do you offer any additional rebates or incentives to OMES Central Purchasing or ordering entities? If yes, please describe those rebates or incentives in detail.

Exhibit 2: Technical Response | Page 3 of 7

3. Product and Equipment Capabilities

1. Describe all equipment models you propose to provide (door-type, conveyor, flight-type, undercounter, pot/pan washers, booster heaters, integrated dispensing systems). Include features, certifications, and performance benefits.

2. Confirm whether all proposed equipment meets NSF sanitation standards, UL/ETL certification, EPA efficiency guidance, OSHA safety requirements, and all applicable building codes.

3. Please describe any value-added services (such as remote diagnostics capabilities, automatic temperature and chemical concentration logging, daily or weekly automatic performance reports sent to agency designee, enhanced training, efficiency reporting, sanitation audits, or other value-added services). Please list any value-added services that are included at no cost. Please identify any value-added services that come at an additional expense and list the associated expense in detail in Exhibit 4, titled “Pricing”.

Exhibit 2: Technical Response | Page 4 of 7

4. Please describe your ability to meet the technical standards and installation requirements herein.

5. Please disclose any equipment that has Wi-Fi or cloud feature capabilities.

4. Lease, Rental Replacement Structure

1. Please describe your ability to meet the proposed lease and rental term options, including month-to-month extensions.

2. Please describe your ability to meet the inclusive monthly lease/rental rate requirements specified in

Section 2.2 of Exhibit 3. Please provide a breakdown of any excluded costs here and list the associated expense in detail in Exhibit 4, titled “Pricing”.

3. Describe your equipment replacement cycle and how you ensure machines are replaced at least every (5) five years or earlier if justified by repair frequency.

Exhibit 2: Technical Response | Page 5 of 7

5. Preventative, Corrective and Emergency Service

1. Please describe your preventative maintenance processes, frequency and required documentation.

2. Describe your corrective maintenance and emergency service capabilities, including response timelines, escalation procedures, technician coverage, and number of service centers.

3. Explain how you provide temporary replacement equipment when required.

4. Describe your ability to meet technician qualification requirements for personnel who service equipment under this contract.

5. Please describe your capabilities to meet the chemical and product, dispenser system and packaging and labeling requirements herein.

Exhibit 2: Technical Response | Page 6 of 7

6. Cleaning Compounds and Dispensing Systems

1. List all the chemical products you propose to supply (detergents, presoaks, sanitizers, degreasers, oven cleaners, rinse additives).

2. Confirm that all chemicals meet EPA, USDA, OSHA, and environmental compliance requirements, and that SDS sheets will be provided.

3. Describe the chemical dispensing systems included with your solution, including safety interlocks, dosing accuracy, and temperature monitoring.

4. Explain how you meet packaging, labeling, and OSHA/DOT hazard communication requirements.

Exhibit 2: Technical Response | Page 7 of 7

7. Delivery Structure & Logistics

1. Describe your standard delivery cycle, including how you support 7–14 day delivery intervals across statewide customers.

2. Describe your ability to provide more frequent deliveries and specify the maximum number of weekly deliveries you can support.

3. Explain your statewide routing and logistics strategy, including how you manage distribution and provide service across both urban and rural Oklahoma locations.

4. List any areas of Oklahoma you are unable to service.